appointlet vs Jane: Which is a better fit?

Kayla: Hi, my name's Kayla. I'm an Administrative Assistant II. I give appointlet a four out of five. And for more reviews like this, you can click below. One other software that we considered for our business was AppointmentQuest. We stopped using it because it was pretty clunky in terms of the user interface, the admin interface, the student facing interface. It was just really clunky for our needs. It offered a lot of features, but we found that we didn't use them quite as much. And the cost really became an issue in the long run with AppointmentQuest. The reason why I chose appointlet really was the customer service. They have unparalleled customer service. Every time I needed to get ahold of them for anything, even if it was a small, silly question, they were available. They're on a different time zone as me so that got to be a little tricky, but they were, as soon as I expected them to be available, they were there with an email or a live chat in order to get me what I needed. Onboarding was really quick and easy. As a busy admin, that was really important to me because my time is short often. And so getting it up and rolling was really important to us. It's easily customizable. It's got a clean look from every side. It looks really good on our website and makes us look streamlined and up to date. It was easy to manage multiple calendars and different services and customize all of that. And there were a lot of great price breaks. We got a price break for being an educational institution. And I know that there are others. So they'll really work with you to make it work with your budget and make sure that it's something that's really going to work for your business. Getting started with appointlet was so quick and easy. From the get go, I contacted customer service and they were there on a live chat for me. I told them exactly what I was trying to do and that I was short on time and they managed to go in the back end and actually set up a lot of what I needed for me. That was a huge time saver. They were able to go in and do that once we already had it set up as well in order to help me out. So really it took, I want to say about a day to get it onboarded and ready to go in terms of getting appointments accepted. Anyone considering appointlet should really just go to the website and get on a live chat with their customer service folks. It's easy to get a conversation started. Let them know exactly what you're looking for or vaguely what you're looking for. And they can really show you what appointlet can do for you rather than you having to scope out all of the features and see how it would work. So that is a really important part of choosing appointlet for me. And it probably will be for you as well.

Nicole: Hi, I'm Nicole. I am a doctor of physical therapy, and I am the owner and founder of Body and Motion Physical Therapy and Wellness. I have a very small practice with three other doctors of physical therapy who work with me, and I would rate JaneApp a five out of five. Before using JaneApp, we were using a program called HoneyBook and it just wasn't EMR-friendly enough for us. It wasn't HIPAA-compliant, so we switched over to JaneApp and we've absolutely loved the abilities that JaneApp has for our practice. The reason why we chose JaneApp in our practice is because it has a really simple online booking system for all of our clients to go online and book. It also has the ability to take payment at the time of service, and as a cash practice, this is really important to us. So all of the portals are right there for our clients to pay and for us to have all the reporting at the end of the day. Speaking of reporting, we also love the ability that we can recapture lost visits and we can go into that report tab and see all of the clients who we haven't seen recently so we can reach out to them. Jane has so many features where it's everything all in one, and we don't have to have multiple programs. We can just rely only on Jane for absolutely everything we need at our practice. JaneApp was really easy to get started with because they have a whole library of videos on their website that help you with everything. And I'll admit, I call them very often, and it's not because there's tech issues, it's because sometimes I'm not super tech-friendly and their customer service is 10 out of 10. They're always so easy to reach, so friendly, and absolutely help me every single time. I would absolutely suggest if you are thinking about getting Jane, it is the best EMR system. Just do it. You can hop on a phone call with them, or what I did is I did a demo with them. And as soon as I did a demo, I absolutely loved it. So my advice is if you're thinking about an EMR system and you are a therapist, you should do it.