Capterra Logo
Helping businesses choose better software since 1999

Dropbox Business vs SmartDocs: Which is a better fit?

Updated on January 21st, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 31,871 reviews from Document Management users.
% Fit
High performer
Feature ratings
Secure Data Storage
4.7
Document Storage
4.7
Mobile Access
4.5
File Sharing
4.7
Email Management
4.3
% Fit
Missing features
Not enough reviews
Feature ratings
Secure Data Storage
NA
Document Storage
--
Mobile Access
NA
File Sharing
NA
Email Management
NA
User satisfaction
4.5
User reviews21,680
Ease of use
4.5
Functionality
4.4
Value for money
4.3
Customer support
4.3
4.7
User reviews152
Ease of use
4.6
Functionality
4.6
Value for money
4.6
Customer support
4.5
Price starts from
Monthly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

Companies of all sizes use Dropbox Business for collaboration, file sharing, online backup, and more.

Used by Sales Teams of 10s, 100s, and 1000s to automatically create proposals, RFPs, SOWs, and more. Our customers see productivity increase 80% or more by integrating SmartDocs + MS Word.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Allison B
Litigation Paralegal
5.0

Allison B.: Hi, my name is Allison. I am a litigation paralegal, and on a scale of one to five, I give Dropbox a five. Currently, we use Dropbox to actually communicate with other attorneys, courts. We store our files there, and it's very, very time management, and it's great so that we can literally assign clients their Dropbox. They can go in and they can insert pictures or whatever they need to put in those spots also. So we basically use it as a tool for our case management. What I like most is that I can use it here at the office or if I'm at home. Let's say I'm on vacation, I'm never without it. I'm always able to access it and get the information. It's not like just, okay, if you save something on your desktop or on your normal computer, you go out of town, client call, you have no access, you have to call into the office. But with Dropbox, you always have that information, so I like the flexibility. Well our firm is pretty large. We have about anywhere from 15 to 20. We do way over $1 million in revenue a year, so I haven't had a problem where anything gets stuck, anything get lost, or I get to a place or go somewhere where I'm not able to access Dropbox. So right now I'm fine with it.

How Capterra sources reviews
View all video reviews
Kristen C
Financial Analyst
5.0

Kristin C.: Hi, my name is Kristin. I'm a senior financial analyst in the healthcare industry, and I rate SmartDocs for Microsoft Word a five out of five. Previously, we were using Microsoft 2016 and it just wasn't keeping up-to-date with the industry and everything else that we needed and all the options that it brought forward to switch. We choose SmartDocs for the ability to use it company-wide, that we can have it with a whole bunch of different people being able to log in from cloud and just being able to contribute to the same document. It was game changing for us. It was amazing. Onboarding and integrating this into our system, it was really simple. Our biggest challenge was just that our users didn't want to change, but then literally the next day they were like, "Why didn't we do this sooner?" So it was great. If you are considering SmartDocs, I would definitely say go for it. There's nothing to consider. It is absolutely amazing. Everyone can contribute, especially with how things are currently. You don't have to be in the same office and it is just amazing.

How Capterra sources reviews
View all video reviews
User interface
143068 video thumbnail}
1 Video
143966 video thumbnail}
1 Video
143068
1 screenshot
143966
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Access Expiration Management
388
Important

Dropbox Business

Top Features
35/45
  • Access Expiration Management
  • Annotations
  • Data Import/Export
  • Document Automation
  • Document Editing
  • Document Review
  • Forms Management
  • Metadata Extraction
  • Reporting & Statistics
  • Tagging
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Approval Process Control
  • Archiving & Retention
  • Audit Trail
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Tracking
  • Content Management
  • Customizable Branding
  • Customizable Templates
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • File Conversion
  • File Recovery
  • File Sharing
  • Full Text Search
  • Mobile Access
  • Offline Access
  • Optical Character Recognition
  • Search/Filter
  • Secure Data Storage
  • SSL Security
  • Task Management
  • Third-Party Integrations
  • Version Control
  • Workflow Management
See All features
Hide Document Management Software Features -

SmartDocs

15/45
Show Document Management Software Features +
Dropbox Business
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SmartDocs
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Dropbox Business
  • By Dropbox
  • Located in United States
  • Founded in 2007
SmartDocs
  • By 36Software
  • Located in United States
  • Founded in 2009
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: