# Compare Dropbox Business vs Square 9 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Dropbox Business and Square 9 based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/143068-161845/Dropbox-Business-vs-Square-9

---

# Dropbox Business vs Square 9 Features and Cost Comparison

Last updated March 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Dropbox BusinessSquare 92/4 selected

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.5 (21,688)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

[Square 9](https://www.capterra.com/p/161845/Square-9/)[4.5 (141)](https://www.capterra.com/p/161845/Square-9/reviews/)

[## Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.5 (21,688)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

Starting Price

$11.99/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [21,688 reviews](#user-reviews)

Positive

19,895

Neutral

1,477

Negative

316

[## Square 9](https://www.capterra.com/p/161845/Square-9/)[4.5 (141)](https://www.capterra.com/p/161845/Square-9/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

Based on [141 reviews](#user-reviews)

Positive

132

Neutral

6

Negative

3

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 28,777 reviews from document management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Document Editing

5.0

Secure Data Storage

4.7

Document Storage

4.7

Mobile Access

4.5

Email Management

4.3

\--%Fit

Missing features

Not enough reviews

Feature ratings

Document Editing

NA

Secure Data Storage

4.7

Document Storage

4.7

Mobile Access

5.0

Email Management

\--

User satisfaction

User satisfaction

4.5

User reviews[21,688](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.3

User satisfaction

4.5

User reviews[141](https://www.capterra.com/p/161845/Square-9/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$11.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$50Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Companies of all sizes use Dropbox Business for collaboration, file sharing, online backup, and more.

Best for

With Square 9, your work flows freely across critical areas like AP, Order Processing, Customer and Vendor Onboarding, and Contracts Management. The result is faster decisions and fewer errors

## User reviews

Pros & cons

JL

Jerry L.

Lead Project Manager

> "I like the desktop app version; the Dropbox app enables me to sync all my files across multiple devices automatically, without requiring manual..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7051783)

LD

Leo D.

Embedded software test engineer

> "Also, the occasional sync delay loves to show up at the worst possible moment—like right before a deadline—just to remind you who’s really in..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7127645)

AG

Anna G.

Digital Marketing Manager

> "It’s a tool I depend on both personally and professionally, the multiplatform accessibility lets me access any of my files from all my devices..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6874859)

AM

Alejandro M.

Chief

> "I felt some small problems about updating files and not being saved for connection issues than hapenned during the process"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7051752)

VM

Valentina M.

Sales and Marketing Manager

> "Dropbox Business provide us with a safe place for keeping all our documents allowing us to consolidate all our work documents in one secure..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6849050)

VL

Vicky L.

Marketing Specialist

> "Sharing files with people outside the company, it can be challenging, especially if the files are heavy."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7080387)

Hallye N.

Operations Manager

> "Dropbox business is one of the best ways to collect and keep track of shared documents for commercial jobs for contractors."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7107709)

David F.

Development Manager

> "Dropbox is useful for storage, but it is not as interactive and accommodating for collaboration"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7076363)

KS

Katherine S.

Paralegal

> "Dropbox has really stepped up with a large amount of storage, no space limitations, and integrations with popular document management tools."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7098138)

MH

Michael H.

Project Management

> "I have seen situations where clients have rejected the access I sent to them because their email security blocked it."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7066316)

Hallye N.

Operations Manager

> "It is great and we use it with many contractors on several jobs to keep track of contracts, legal documents and more"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7107709)

VR

Verified Reviewer

Chief of Staff

> "The folder structure can get messy if you're working with a team that isn't aligned on naming conventions or organization."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6823075)

MH

Michael H.

Project Management

> "Overall the system works great for us in it's amount of storage it will hold and the speed that it will upload and download data for use."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7066316)

AH

Abdelfattah H.

Senior Demand Planner

> "The sync process sometimes slows down on occasions possibly with big files making them unavailable on other devices."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6829611)

DS

David S.

Director of Technology

> "Folder structure works well, desktop app works consistently and sync's with mobile uploads almost instantaneously."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7095122)

BH

Bart H.

Head of Content

> "I think it does have some limits when it comes to editing files in the app, that missing part gets in the way sometimes."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6863970)

SG

Swagat G.

Photographer and Videographer

> "The other interesting feature that I love is, you are able to restore the deleted files within 180 days."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7132854)

AK

Abby K.

Accounting Manager

> "I've also noticed occasional delays in reflecting permission changes across the team, leading to brief access confusion."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#SoftwareAdvice___6856564)

VM

Valentina M.

Sales and Marketing Manager

> "Dropbox Business offers a very secure cloud storage allowing us to safeguard all our work documents in one place."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6849050)

Junaid H.

CEO

> "It gets quiet expensive for the full version and does not fully have files security due to their default end-to-end encryption."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7005295)

Kai Z.

realtor

> "I liked the seamless file synchronization across devices — I could access the latest files anywhere, anytime."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7068620)

VR

Verified Reviewer

Consultant

> "i found it unnecesary difficult to set it up and to access files."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7121107)

Kai Z.

realtor

> "I appreciated the robust collaboration features, especially shared folders and commenting, which made teamwork easier."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7068620)

EG

Emily G.

Photographer

> "I'm unable to upload high-resolution photos via the Dropbox web browser as my session times out."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6561793)

JS

Jazzmine S.

Senior lead analyst

> "I love that drop box was able to keep my personal information for me and made it easy for me to log in and out of service"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7080829)

EW

Emma W.

Assistant Manager

> "Dropbox is more expensive than many competitors — particularly if you want large storage or full business features"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7044988)

Dallen B.

Investment Coordinator

> "The user interface feels intuitive and fast. And I like that you can use it in a browser or directly on your Mac/PC's files."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7080489)

LD

Laura D.

Client Success Specialist

> "There are times where Dropbox may not sync properly and you may be missing files that were recently added. Once they are synced, though, they..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6767618)

JM

James M.

Partner

> "Dropbox business enables easy sharing and synchronization of files across many devices which is great; it also integrates with popular tools..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6578015)

SM

Shreyash M.

Manager

> "It is expensive, customer service is hit or miss and sometimes we have experienced files being lost."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6855836)

BC

Brendan C.

Business Development Rep

> "The collaboration between the team has been seamless since we all work remotely, we can easily manage our files and documents, we can manage our..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6663199)

AR

Arka R.

Associate Scientist

> "I think it's challenging for more senior staff to understand the sync functionality, leading to conflicting copies of documents en masse."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6718014)

KK

Ken K.

Factory Manager

> "It gives me sufficient space and secure storage for all types of files and lots of options with respect to sharing."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7018491)

AG

Andrew G.

Managing Director

> "Service is very clunky and difficult to navigate."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7106988)

LD

Leo D.

Embedded software test engineer

> "Files sync, sharing is easy, and collaboration actually works without turning into a tech support nightmare, which already puts it ahead of half..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7127645)

MH

Mahamudul H.

Director

> "Limited functionality when offline, which may present a challenge in places with spotty internet service."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6419834)

VR

Verified Reviewer

Biostatistician

> "I like the feature of the automatic syncing of documents across all locations where Dropbox is downloaded in our online filing system."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6321227)

AB

Alexis B.

Director of Construction and Development Accounting

> "Sometimes there can be a delay in updating, and also an accidental drag and drop or delete can be detrimental"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6710670)

MS

Muadzam S.

Area Manager

> "Security in storing and ease of sharing helped teams coordinate well and ensured consistency among all outlets of the restaurants."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7047886)

BC

Brendan C.

Business Development Rep

> "In most cases, it takes way longer to load larger files than it should normally do."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6663199)

MH

Michael H.

Project Management

> "Working remotely was made much easier using Dropbox also when I am not in the office but work on the road or at home."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7066316)

RT

Robert T.

President of the Board

> "As well, documents are not synced in real-time, so that if I'm looking at one version of a document simultaneously with another person, and I..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6005642)

LS

Lisa S.

Business Development

> "My favorite thing about Dropbox business is that it stays up to date no matter what device I am using. When I travel I use my iPad and cell..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6530718)

JC

John C.

Video Editor

> "It’s kinda pricey, and the storage limits can feel tight for bigger projects."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6682887)

PA

Philip A.

Business Development Manager

> "Being able to seamlessly share files in real-time across our Queensland offices has allowed us to work better as a team and alleviated version..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6754588)

NM

Nicole M.

Growth and Partnerships Manager

> "It's hard to ensure the standardization of folder hierarchy and document naming conventions when collaborating with so many team members and..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___5100625)

CS

Christian S.

Web Producer

> "The desktop integration really sets it apart because I use it for file sharing as well as storing back-ups."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7041822)

AS

Amit S.

Team Lead

> "Sometimes syncing takes longer than expected, especially with large files."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6580096)

EC

Ellen C.

First Line IT Support

> "I’m pleased with the amount of storage I can use, it’s customer support and the ability to collab with teammates and clients."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7028257)

AB

Amy B.

Bookkeeper

> "It's sometimes confusing to switch between accounts."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6846058)

KK

Ken K.

Factory Manager

> "A service with a good time free trial and it provides enough space for cloud storage, flexible to every device."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7018491)

VM

Violet M.

Regional Sales Manager

> "The only disadvantage is that Dropbox Business cost is a bit high."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6771228)

Dallen B.

Investment Coordinator

> "It's the best way to share files across teams for business purposes."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7080489)

MM

Melanie M.

Coach

> "I'd like to think that in 2024 we are past having files freeze up so this is a bit annoying."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6555194)

LD

Laura D.

Client Success Specialist

> "Our team uses Dropbox daily for client records, assets, and creative files, which are stored all in one place."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6767618)

VB

Vanessa B.

Business Advisor

> "so you have to uninstall and reinstall the app on your PC."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6760466)

FG

Fernando G.

Owner

> "inexpensive and offers great functionality at the computer and mobile device level including sharing documents outside our organization."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6859555)

PW

Peiji W.

Assistant Controller

> "Sometime it does not sync with the folder automatically."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6724726)

NT

Nidhin T.

Marketing Executive

> "Use Dropbox everyday to share large files to customers, edit documents on the go and have access to all files when needed."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6523012)

SR

Scott R.

Training Coordinator

> "Dropbox customer support sometimes isn’t effective in helping."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6717752)

Yatra P.

Omni Associate

> "All kinds of files can be uploaded easily without any bugs or glitch."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7099802)

JS

John S.

Manager

> "The price of Dropbox for business was not on par with the value added."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6398434)

MH

Mahamudul H.

Director

> "In addition, it makes version control possible, which makes it possible to monitor modifications and access previous iterations of documents."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6419834)

CE

Craig E.

Senior Creative Lead

> "When a user from the team account is removed, so are all the links they previously shared, therefore any links in handovers are null and void."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___4948272)

HS

Holly S.

Designer

> "Everything works the way it intended and we have never experienced delays or lagging while waiting for files to come through."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7078201)

ZO

Zulekha O.

Manager

> "The storage limitations in Dropbox Business depend on the plan chosen, and sometimes this can lead to pricing concerns when require more storage."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6120535)

EM

Eric M.

Executive Director

> "Ease of use, organization, being able to share documents and collaborate on various projects with a variety of people, free up storage space on..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6885305)

MAIS

Mohammad Ariful Islam S.

General Manager

> "I have some common complaints about Dropbox Business include pricing, limited storage for the cost, and occasional syncing issues."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___5098931)

IM

Ilkin M.

Chief Medical Officer

> "The ability to back up and restore previous states of files through the daily changes was comforting."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6834816)

JP

Josh P.

CPO

> "They have not seemed to innovate much and are lagging behind on features their competitors offer"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6603424)

GC

Garnet C.

Manager

> "Simple, organized, effective tool to keep your team or management up to date with relative documents, templates and keep sensitive info safe."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6688723)

Skyler R.

Freelance Social Media Marketing

> "While it offered a lot of space, I think the pricing was a bit much."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6564578)

VR

Verified Reviewer

Owner of ShadowPlayersDev

> "Its intuitive interface and robust file-syncing capabilities ensure seamless access across devices, even offline."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6617355)

Buket K.

Software Developer

> "Some team members do not require those advanced features, and the current pricing is too high for those who solely use it for file storage."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6018051)

WB

Wayne B.

CEO

> "Overall experience is a great product when it comes to keeping files together, and storage to free up all your other devices."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7112518)

RH

Ryan H.

Creative Manager

> "I think Dropbox Business is easy enough to use, but doesn't provide enough features to really get a bang for your buck."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6796604)

VR

Verified Reviewer

Owner of ShadowPlayersDev

> "Dropbox offers advanced sharing controls, file recovery options, and integration with popular third-party apps."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6617355)

SS

Sagar S.

Lead Executive

> "Dropbox Business is a bit expensive compared to other similar platforms."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6623097)

SA

Shonde A.

Founder

> "File sharing and collaboration are the main benefits that I gain with the help of Dropbox Business currently."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7007836)

DH

Diane H.

Founder

> "It is sometimes hard to find files easily."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6587893)

[View Reviews](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

GC

Greg C.

Vice-President of Finance and Administration

> "Its performance is solid, and since we primarily use it for the retrieval of finalized AP and AR documents, it has proven..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7075633)

KL

Karen L.

Accounts Payable - Agronomy

> "This can cause delays in the amount of time invoices reach their destination to be worked. But, overall, I don't have too..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6562702)

VR

Verified Reviewer

Administrative Clerk

> "I love Square 9 software as I can prepare all my documents without any issues. Plus if I am out of office I can still..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7085194)

MD

Meredith D.

Finance Specialist

> "The worst part of Square9 is that we are not completely reliant on it for our Accounts Payable processing, so when the..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4834934)

JT

Jeremy T.

Chief Financial Officer

> "Our experience with Square 9 has allowed paperless invoice storage with automated workflows customized to our company's..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6837214)

RS

Rita S.

System Analyst

> "Too much time was spent covering low-level concepts such as X button being used to exit the screen."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6717462)

KL

Karen L.

Accounts Payable - Agronomy

> "I like Square 9 for the main purpose of getting the invoices entered and directed to the correct personal to work them, and..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6562702)

AjAM

Ar-jay Angelo M.

System Adminstrator

> "The user interface feels a bit outdated, and the initial configuration process can be time-consuming."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6808783)

JB

John B.

System Administrator

> "User and group management provides robust access control while remaining easy to configure."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7055242)

SB

Shawn B.

Mgr of Mfg Technology

> "There have been times the screen is unresponsive, but not clearly because the application has locked up either. "

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6004039)

NM

Nikki M.

Office Manager

> "It has been a useful tool for everyone in our office for filing, invoice processing, and research. "

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6869079)

CA

Chris A.

.NET Developer

> "Training can be outdated and sometimes answers can be flat out wrong on quizzes."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___5073256)

MH

Matt H.

IT Manager

> "The setup costs and yearly maintenance is very reasonable expaecially compared to other products. "

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7114727)

SB

Shawn B.

Mgr of Mfg Technology

> "I have found the connection to the server to be very slow and unresponsive at times. "

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6004039)

TL

Trevis L.

Managed IT and Solutions Specialist

> "Square 9 is an remarkable document management solution that has significantly streamlined our customer's workflow and..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6370434)

GM

Gauravi M.

Learning Designer

> "Mobile features are less than what we get on laptop."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4965539)

CR

Candice R.

Member Service Representative

> "Overall, the program has allowed for us to efficiently improve our imaging/documentation routine to better assist the..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6610505)

MD

Meredith D.

Finance Specialist

> "Fixes for those urgent problems do not happen as quickly as we need them done."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4834934)

MH

Matt H.

IT Manager

> "Havent needed to contact support very much but when I do, they have resolved our issues quickly"

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7114727)

JG

Janine G.

Director of HR

> "Most of the cons are related to how our IT department has implemented the solution. "

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4840974)

VR

Verified Reviewer

Systems Analyst

> "Currently, it fits our needs without breaking the bank, but it looks like there is a lot of untapped potential in the..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6313360)

KL

Kathie L.

Corp. Finance Mgr

> "Integration when purchasing a new scanner was not all that easy"

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4928308)

KL

Karen L.

Accounts Payable - Agronomy

> "I also like the fact that it finds duplicate invoices so reducing accidental duplicate payments."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6562702)

TD

Tammi D.

Assistant to CFO

> "The time it takes to "pull" up the document is frustrating. "

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4980346)

AF

Ashley F.

Administrative Assistant

> "Overall, Square 9 has been a welcome addition to our office, helping us organize large volumes of data which is easily..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6580430)

LR

Liliana R.

HR Support Specialist

> "Even though the product is easy to use, it's not fit for employee files."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4854128)

CM

Candace M.

Administrative Assistant

> "Its user-friendly interface, robust features, workflow automation, integration capabilities, and excellent customer support..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6294120)

LR

Liliana R.

HR Support Specialist

> "It does not provide like subfolders."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4854128)

GS

Gisele S.

Manager

> "The system is easy to use and access, and the AI feature is a plus."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7102240)

LR

Liliana R.

HR Support Specialist

> "The files themselves are not easy to manage or find the documents easily."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4854128)

VR

Verified Reviewer

Administrative Clerk

> "This software is great value for money and the customer support is excellent"

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7085194)

Adrian A.

Dir of IT

> "Server sometimes crashes / administration"

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4980765)

MG

Melissa G.

Lead IT Support Specialist

> "I like that Square 9 can not only store our documents and separate them into convenient archive folders, but we also..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___5036625)

KK

Kristen K.

Accounts Payable/ Business Analyst

> "It seems to lag a bit at times."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4936585)

TR

Tom R.

IT Director.

> "Creation if workflow automation makes us very productive."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6837255)

CD

Caladonia D.

Office Manager

> "Honestly, it can be a bit intimidating. "

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___5074418)

RS

Rita S.

System Analyst

> "It's very interactive and allows for the user to follow along with the tutorials"

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6717462)

MD

Marsha D.

Office Manager/Bookkeeper

> "I do not like or use the QR code sheet, it is too time consuming and uses too much extra paper"

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4777841)

MJ

Melinda J.

Executive Coordinator

> "Square 9 allows us to easily access our accounts payable checks and accompanying invoices."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4863147)

TE

Timothy E.

CEO

> "No, I don't have any document management needs that the Square 9 products don't solve."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4761085)

FA

Frank A.

IT Production Support Lead

> "They're a good team to work with."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7091398)

TJ

Tracey J.

Administrative

> "I really can't think of an issue that I dislike."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4980601)

DS

Deneen S.

HR Manager

> "The Square 9 system itself is laid out efficiently and stays up to date/modern."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6593233)

KK

Kristin K.

Finance and Admin Assistant

> "Can't think of any issues. "

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4988838)

KP

Kim P.

Director of Communications

> "It also has allowed us to implement district-wide procedures across all of our buildings that we were not able to do so in..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4980270)

JB

Jennifer B.

VP; Information Technology

> "There are some hurdles when it comes to JSON, etc. when you have not had experience with the language. "

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4761528)

LSA

Liliana Sofia A.

GED

> "I can now negotiate, manage, and collaborate on contracts quickly and seamlessly, which has had a positive impact on my..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4886789)

MM

Matthew M.

IT Manager

> "Things happen, stuff may not be configured correctly, etc."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4781550)

ST

Sarah T.

Accounts Payable

> "There are times that our IT department has to go in and fix some things but overall, it is good. "

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6562245)

CB

Chris B.

IT

> "Cocky and conceded staff, poorly written code, support unable to provide help for the simplest things."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___3167887)

[View Reviews](https://www.capterra.com/p/161845/Square-9/reviews/)

## User interface

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

4.53 (21,688)

[Square 9](https://www.capterra.com/p/161845/Square-9/)

4.50 (141)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Access Expiration Management

150

Important

Activity Dashboard

120

Important

Dropbox Business

36/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/143068/Dropbox-Business/#features)

Square 9

Top features

44/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/161845/Square-9/#features)

### Recognition

Dropbox Business is recognized as a top-rated tool in 4 Capterra Shortlist reports

Square 9 is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Dropbox Business

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Square 9

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Dropbox Business

-   By Dropbox
-   Located in United States
-   Founded in 2007

Square 9

-   By Square 9 Softworks
-   Located in United States
-   Founded in 2001

## Popular Comparisons

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,688)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,491)](https://www.capterra.com/p/161425/Drive/reviews/)

$11.99/month

Price

$7/month

4.4

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/143068-161425/Dropbox-Business-vs-Drive)

[Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (141)](https://www.capterra.com/p/161845/Square-9/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,491)](https://www.capterra.com/p/161425/Drive/reviews/)

$50/month

Price

$7/month

4.4

Features

4.6

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/161425-161845/Drive-vs-Square-9)

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,688)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,559)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$11.99/month

Price

$7/month

4.4

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/143068-247901/Dropbox-Business-vs-Google-Workspace)

[Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (141)](https://www.capterra.com/p/161845/Square-9/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,559)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$50/month

Price

$7/month

4.4

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/161845-247901/Square-9-vs-Google-Workspace)

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,688)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,700)](https://www.capterra.com/p/161304/OneDrive/reviews/)

$11.99/month

Price

$1.99/month

4.4

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/143068-161304/Dropbox-Business-vs-OneDrive)

[Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (141)](https://www.capterra.com/p/161845/Square-9/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,700)](https://www.capterra.com/p/161304/OneDrive/reviews/)

$50/month

Price

$1.99/month

4.4

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/161304-161845/OneDrive-vs-Square-9)

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,688)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

vs

[LimeWire](https://www.capterra.com/p/10026432/LimeWire/)[4.82 (449)](https://www.capterra.com/p/10026432/LimeWire/reviews/)

$11.99/month

Price

$9.99/month

4.4

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/143068-10026432/Dropbox-Business-vs-LimeWire)

[Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (141)](https://www.capterra.com/p/161845/Square-9/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,077)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

$50/month

Price

$6/month

4.4

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/161845-227157/Square-9-vs-Microsoft-365)

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,688)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,077)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

$11.99/month

Price

$6/month

4.4

Features

4.6

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/143068-227157/Dropbox-Business-vs-Microsoft-365)

[Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (141)](https://www.capterra.com/p/161845/Square-9/reviews/)

vs

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,825)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

$50/month

Price

$9.99/month

4.4

Features

4.7

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/161845-227146/Square-9-vs-Microsoft-Word)

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,688)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

vs

[Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,631)](https://www.capterra.com/p/148766/Box/reviews/)

$11.99/month

Price

$20/month

4.4

Features

4.4

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/143068-148766/Dropbox-Business-vs-Box)

[Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (141)](https://www.capterra.com/p/161845/Square-9/reviews/)

vs

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.35 (5,433)](https://www.capterra.com/p/1167/SharePoint/reviews/)

$50/month

Price

$5/month

4.4

Features

4.3

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/1167-161845/SharePoint-vs-Square-9)