---
title: "Compare Dropbox vs Microsoft 365 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Dropbox and Microsoft 365 based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/143068-227157/Dropbox-Business-vs-Microsoft-365"
page_type: "comparison"
language: "en"
---

# Dropbox vs Microsoft 365 Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DropboxMicrosoft 3652/4 selected

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[4.5 (21,715)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

[## Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[4.5 (21,715)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

Starting Price

$11.99/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [21,715 reviews](#user-reviews)

Positive

19,919

Neutral

1,480

Negative

316

[## Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [14,166 reviews](#user-reviews)

Positive

13,503

Neutral

533

Negative

130

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,896 reviews from file sharing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Secure Data Storage

4.7

Email Management

4.3

Document Storage

4.7

File Transfer

4.6

Automatic Backup

4.6

73%Fit

Missing features

Feature ratings

Secure Data Storage

4.6

Email Management

4.6

Document Storage

4.6

File Transfer

4.5

Automatic Backup

NA

User satisfaction

User satisfaction

4.5

User reviews[21,715](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.3

User satisfaction

4.6

User reviews[14,166](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$11.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$6Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Companies of all sizes use Dropbox for collaboration, file sharing, online backup, and more.

Best for

Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations.

## User reviews

Pros & cons

LC

Louise C.

Marketing Director

> "Features like file version history, collaboration tools, and access from multiple devices make it useful for improving productivity and..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7182391)

LD

Leo D.

Embedded software test engineer

> "Also, the occasional sync delay loves to show up at the worst possible moment—like right before a deadline—just to remind you who’s..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7127645)

LC

Louise C.

Marketing Director

> "Sharing files and folders is straightforward, version history and file recovery provide peace of mind, and the platform makes it simple..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7182391)

PK

Paul K.

President

> "The biggest issue with Dropbox Business is bugs and issues sometimes occur that are unusual and can be frustrating with the..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7154334)

VR

Verified Reviewer

Sales Specialist

> "I also appreciate the synchronization capabilities, which allow files to be accessed across multiple devices while keeping everything..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7162893)

VR

Verified Reviewer

Sales Specialist

> "Occasionally, syncing large files or folders can take longer than expected depending on internet connectivity and file size."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7162893)

Stacey R.

Director of Ops

> "I also like having the app on my Mac to use as a drive when downloading docs from email, I can put them directly into the correct..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7181293)

AM

Alejandro M.

Chief

> "I felt some small problems about updating files and not being saved for connection issues than hapenned during the process"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7051752)

VR

Verified Reviewer

Physiotherapist

> "It keeps my documents, templates, and exercise resources organized and easily accessible, which has significantly improved my..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7178908)

VL

Vicky L.

Marketing Specialist

> "Sharing files with people outside the company, it can be challenging, especially if the files are heavy."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7080387)

JL

Jerry L.

Lead Project Manager

> "I like the desktop app version; the Dropbox app enables me to sync all my files across multiple devices automatically, without..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7051783)

VR

Verified Reviewer

Consultant

> "i found it unnecesary difficult to set it up and to access files."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7121107)

SG

Swagat G.

Photographer and Videographer

> "The other interesting feature that I love is, you are able to restore the deleted files within 180 days."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7132854)

David F.

Development Manager

> "Dropbox is useful for storage, but it is not as interactive and accommodating for collaboration"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7076363)

GBL

Georgia Belletti L.

Addetto alle vendite

> "Dropbox Business has significantly simplified processes such as collaboration, file storage and sharing"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7174542)

EG

Emily G.

Photographer

> "I'm unable to upload high-resolution photos via the Dropbox web browser as my session times out."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6561793)

LC

Louise C.

Marketing Director

> "It is a reliable and user-friendly platform for storing, syncing, and sharing files across teams."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7182391)

EW

Emma W.

Assistant Manager

> "Dropbox is more expensive than many competitors — particularly if you want large storage or full business features"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7044988)

JM

James M.

Partner

> "Dropbox business enables easy sharing and synchronization of files across many devices which is great; it also integrates with popular..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6578015)

GBL

Georgia Belletti L.

Addetto alle vendite

> "The integration of this app is not efficient"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7174542)

AG

Anna G.

Digital Marketing Manager

> "It’s a tool I depend on both personally and professionally, the multiplatform accessibility lets me access any of my files from all my..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6874859)

MH

Michael H.

Project Management

> "I have seen situations where clients have rejected the access I sent to them because their email security blocked it."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7066316)

VM

Valentina M.

Sales and Marketing Manager

> "Dropbox Business provide us with a safe place for keeping all our documents allowing us to consolidate all our work documents in one..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6849050)

LD

Laura D.

Client Success Specialist

> "There are times where Dropbox may not sync properly and you may be missing files that were recently added. Once they are synced,..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6767618)

BC

Brendan C.

Business Development Rep

> "The collaboration between the team has been seamless since we all work remotely, we can easily manage our files and documents, we can..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6663199)

AR

Arka R.

Associate Scientist

> "I think it's challenging for more senior staff to understand the sync functionality, leading to conflicting copies of documents en..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6718014)

Akash E.

Operation Manager

> "The interface is user-friendly, file syncing works reliably most of the time, and it is easy to access data from multiple devices."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7157490)

VR

Verified Reviewer

Chief of Staff

> "The folder structure can get messy if you're working with a team that isn't aligned on naming conventions or organization."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6823075)

KK

Ken K.

Factory Manager

> "It gives me sufficient space and secure storage for all types of files and lots of options with respect to sharing."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7018491)

AH

Abdelfattah H.

Senior Demand Planner

> "The sync process sometimes slows down on occasions possibly with big files making them unavailable on other devices."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6829611)

LD

Leo D.

Embedded software test engineer

> "Files sync, sharing is easy, and collaboration actually works without turning into a tech support nightmare, which already puts it..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7127645)

BH

Bart H.

Head of Content

> "I think it does have some limits when it comes to editing files in the app, that missing part gets in the way sometimes."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6863970)

Ankita P.

Business Development Executive

> "Dropbox stands out for its simple and intuitive interface, making it easy to upload, organize, and access files from any device."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7184906)

AK

Abby K.

Accounting Manager

> "I've also noticed occasional delays in reflecting permission changes across the team, leading to brief access confusion."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#SoftwareAdvice___6856564)

Hallye N.

Operations Manager

> "Dropbox business is one of the best ways to collect and keep track of shared documents for commercial jobs for contractors."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7107709)

Junaid H.

CEO

> "It gets quiet expensive for the full version and does not fully have files security due to their default end-to-end encryption."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7005295)

KS

Katherine S.

Paralegal

> "Dropbox has really stepped up with a large amount of storage, no space limitations, and integrations with popular document management..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7098138)

AB

Alexis B.

Director of Construction and Development Accounting

> "Sometimes there can be a delay in updating, and also an accidental drag and drop or delete can be detrimental"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6710670)

GBL

Georgia Belletti L.

Addetto alle vendite

> "Dropbox Business makes business collaboration successful more so in matters storage and file management"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7174542)

BC

Brendan C.

Business Development Rep

> "In most cases, it takes way longer to load larger files than it should normally do."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6663199)

DS

Daniel S.

Manager

> "It also plays nice with a lot of other apps I use for work, so it never feels like it’s fighting against my workflow."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7185262)

RT

Robert T.

President of the Board

> "As well, documents are not synced in real-time, so that if I'm looking at one version of a document simultaneously with another person,..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6005642)

LS

Lisa S.

Business Development

> "My favorite thing about Dropbox business is that it stays up to date no matter what device I am using. When I travel I use my iPad and..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6530718)

JC

John C.

Video Editor

> "It’s kinda pricey, and the storage limits can feel tight for bigger projects."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6682887)

Stacey R.

Director of Ops

> "It excels with storage and helps to keep our team and business organized."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7181293)

NM

Nicole M.

Growth and Partnerships Manager

> "It's hard to ensure the standardization of folder hierarchy and document naming conventions when collaborating with so many team..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___5100625)

PA

Philip A.

Business Development Manager

> "Being able to seamlessly share files in real-time across our Queensland offices has allowed us to work better as a team and alleviated..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6754588)

SM

Shreyash M.

Manager

> "It is expensive, customer service is hit or miss and sometimes we have experienced files being lost."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6855836)

CS

Christian S.

Web Producer

> "The desktop integration really sets it apart because I use it for file sharing as well as storing back-ups."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7041822)

AS

Amit S.

Team Lead

> "Sometimes syncing takes longer than expected, especially with large files."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6580096)

EC

Ellen C.

First Line IT Support

> "I’m pleased with the amount of storage I can use, it’s customer support and the ability to collab with teammates and clients."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7028257)

AG

Andrew G.

Managing Director

> "Service is very clunky and difficult to navigate."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7106988)

KK

Ken K.

Factory Manager

> "A service with a good time free trial and it provides enough space for cloud storage, flexible to every device."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7018491)

VM

Violet M.

Regional Sales Manager

> "The only disadvantage is that Dropbox Business cost is a bit high."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6771228)

Hallye N.

Operations Manager

> "It is great and we use it with many contractors on several jobs to keep track of contracts, legal documents and more"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7107709)

MM

Melanie M.

Coach

> "I'd like to think that in 2024 we are past having files freeze up so this is a bit annoying."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6555194)

MH

Michael H.

Project Management

> "Overall the system works great for us in it's amount of storage it will hold and the speed that it will upload and download data for..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7066316)

VB

Vanessa B.

Business Advisor

> "so you have to uninstall and reinstall the app on your PC."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6760466)

DS

David S.

Director of Technology

> "Folder structure works well, desktop app works consistently and sync's with mobile uploads almost instantaneously."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7095122)

PW

Peiji W.

Assistant Controller

> "Sometime it does not sync with the folder automatically."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6724726)

LD

Laura D.

Client Success Specialist

> "Our team uses Dropbox daily for client records, assets, and creative files, which are stored all in one place."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6767618)

SR

Scott R.

Training Coordinator

> "Dropbox customer support sometimes isn’t effective in helping."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6717752)

NT

Nidhin T.

Marketing Executive

> "Use Dropbox everyday to share large files to customers, edit documents on the go and have access to all files when needed."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6523012)

ZO

Zulekha O.

Manager

> "The storage limitations in Dropbox Business depend on the plan chosen, and sometimes this can lead to pricing concerns when require..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6120535)

VM

Valentina M.

Sales and Marketing Manager

> "Dropbox Business offers a very secure cloud storage allowing us to safeguard all our work documents in one place."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6849050)

MAIS

Mohammad Ariful Islam S.

General Manager

> "I have some common complaints about Dropbox Business include pricing, limited storage for the cost, and occasional syncing issues."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___5098931)

Kai Z.

realtor

> "I liked the seamless file synchronization across devices — I could access the latest files anywhere, anytime."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7068620)

JP

Josh P.

CPO

> "They have not seemed to innovate much and are lagging behind on features their competitors offer"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6603424)

Kai Z.

realtor

> "I appreciated the robust collaboration features, especially shared folders and commenting, which made teamwork easier."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7068620)

Skyler R.

Freelance Social Media Marketing

> "While it offered a lot of space, I think the pricing was a bit much."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6564578)

JS

Jazzmine S.

Senior lead analyst

> "I love that drop box was able to keep my personal information for me and made it easy for me to log in and out of service"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7080829)

Buket K.

Software Developer

> "Some team members do not require those advanced features, and the current pricing is too high for those who solely use it for file..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6018051)

GC

Garnet C.

Manager

> "Simple, organized, effective tool to keep your team or management up to date with relative documents, templates and keep sensitive info..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6688723)

RH

Ryan H.

Creative Manager

> "I think Dropbox Business is easy enough to use, but doesn't provide enough features to really get a bang for your buck."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6796604)

Dallen B.

Investment Coordinator

> "The user interface feels intuitive and fast. And I like that you can use it in a browser or directly on your Mac/PC's files."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7080489)

SS

Sagar S.

Lead Executive

> "Dropbox Business is a bit expensive compared to other similar platforms."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6623097)

VR

Verified Reviewer

Owner of ShadowPlayersDev

> "Its intuitive interface and robust file-syncing capabilities ensure seamless access across devices, even offline."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6617355)

DH

Diane H.

Founder

> "It is sometimes hard to find files easily."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6587893)

VR

Verified Reviewer

Owner of ShadowPlayersDev

> "Dropbox offers advanced sharing controls, file recovery options, and integration with popular third-party apps."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6617355)

JC

Jackson C.

ITO

> "The cost of the service is too high compared to other options"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6632651)

JC

Jackson C.

ITO

> "The user interface is decent for this product"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6632651)

AH

Afnan H.

Resracher

> "Dropbox Business user interface can be less intuitive than other platforms, requiring a learning curve for some users."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___4555764)

Holly P.

Owner and Operator

> "I also find the iOS app well designed."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6871222)

AS

Abhishek S.

Financial Consultant

> "The user interface is not my favorite. If there is such a thing as random un-sync, it occurs occasionally."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___4545227)

VR

Verified Reviewer

web developer

> "It offers a lightweight design and an intuitive user interface for exploring your organisers."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___4748914)

FG

Francesco G.

Senior Business Analyst

> "Some functionalities are missing and the interface is not as good as drive"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___3919983)

YT

Yash T.

enginneer

> "One of the primary benefits of Dropbox is its user-friendly interface and ease of use."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6120917)

LF

Luis F.

graphic designer

> "The interface is so confusing, unfriendly, reminds me when I used to work on the PC universe, ugh."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___3842605)

SM

Shreyash M.

Manager

> "It’s a decent application that was ahead of the competition when it came out initially, but over time competitors have better solutions..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6855836)

GBL

Georgia Belletti L.

Addetto alle vendite

> "The integration of this app is not efficient"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7174542)

Yatra P.

Omni Associate

> "It is a good app to integrate with other apps."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7099802)

NK

Nickson K.

freelancer

> "Additionally, the integration with existing business processes can be a challenge, as the product does not always provide the same..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___4300708)

VR

Verified Reviewer

Director

> "The integration with Mac is good as is the iPhone app."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6786286)

JH

Jomag H.

Visual designer

> "Lack of integration with other platforms."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#SoftwareAdvice___4220666)

MH

Matthew H.

Business Analyst

> "Dropbox’s integration capabilities with other tools in our tech stack further streamline our workflows."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6446874)

NS

Nikki S.

HR Technology Change Management

> "We use other software for scheduling and we are unable to integrate with current program."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___3151054)

JC

Jen C.

Associate Director of Admissions

> "It is easy to keep everyone on the same page with up to date information."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7134202)

VH

Victoria H.

Freelance Writer

> "so it made it difficult for me to figure out the best package for what I needed."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6032562)

PM

Philip M.

Administrator

> "It makes it easier for me as it is all in one place."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7072717)

JD

Jennifer D.

Executive Assistant

> "Its sometimes difficult for a new learner on office 365 to understand"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___3950363)

JW

Jessica W.

IT Specialist

> "Everything is laid out in a way that makes sense and it easy to organize."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6687173)

Ezeja J.

Hairstylist

> "It’s kind of hard to manoeuvre for beginners."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___4289331)

CA

Claidson A.

CEO

> "Dropbox Business is easy to implement and friendly to use."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7047386)

Maricelly G.

Teacher

> "It is difficult for some people to understand how to download and use in the mac computer, maybe have more tutorial for learning easily."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___3584816)

EC

Ellen C.

First Line IT Support

> "I’m pleased with the amount of storage I can use, it’s customer support and the ability to collab with teammates and clients."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7028257)

SM

Shreyash M.

Manager

> "It is expensive, customer service is hit or miss and sometimes we have experienced files being lost."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6855836)

JL

Jayden L.

VP of Accounting

> "Super easy to use, search, and navigate as well as amazing customer support."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7123216)

SR

Scott R.

Training Coordinator

> "Dropbox customer support sometimes isn’t effective in helping."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6717752)

MH

Michael H.

Project Management

> "I was always able to get a return call."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7066316)

Laura D.

owner

> "Some of the new services are confusing and I need to search for descriptions and tutorials."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6008036)

NL

Ngong L.

Lanzydesigns

> "the software provides you with an excellent security system Dropbox has several levels of service and their tech support is usually..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___4565137)

MH

Mahamudul H.

Director

> "Limited functionality when offline, which may present a challenge in places with spotty internet service."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6419834)

[View Reviews](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

VR

Verified Reviewer

System Adminstrator

> "Overall, Microsoft 365 has provided me and my company the ability to integrate multiple services and abilities while providing seamless access and integration with cloud..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156887)

VR

Verified Reviewer

Sales Specialist

> "One challenge I've experienced is file organization and storage management across the Microsoft 365 ecosystem. When documents are spread across OneDrive, SharePoint, Teams, and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7159674)

VR

Verified Reviewer

Lead Project Manager

> "It has every tool you need for data processing, spreadsheet and document management, cloud storage, PowerPoint for presentations, email & team communication, video conferencing,..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236)

ET

Edward T.

Founder and Marketing Strategist

> "It's hard to manage shared folders in OneDrive, especially if more than one team member needs access to those folders at the same time. Plus, these updates can sometimes disrupt..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7162839)

VR

Verified Reviewer

Internal Auditor

> "My company also uses Outlook, Teams, and SharePoint, which allows for easy communication by email and instant message and easy file sharing and storage."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867)

KL

Kate L.

Sales

> "Occasional performance issues and cloud sync delays can interrupt workflow, and some updates change the interface in ways that take time to get used to."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7189398)

Sven S.

Director

> "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

VR

Verified Reviewer

Network Engineer

> "I'd like to see more enhanced protection offerings for the price that is paid monthly given I deal with hacks for clients on a daily basis, what they are doing is clearly not..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147061)

VR

Verified Reviewer

Software Developer

> "Microsoft 365 office suite integrates well into the SharePoint platform as opening modifying files such as documents, sheets and power bi files are easily done and update..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113002)

CB

Christine B.

Marketing Manager

> "There can also be some overlap between tools (like Teams, SharePoint, and OneDrive), which can make it unclear where files should live or how to best organize collaboration."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705)

AD

Arnold D.

Senior Executive

> "In a fast-paced organization like iQor, where teams collaborate across different locations and functions, having a reliable solution for email, meetings, file sharing, and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7169758)

JD

Joshua D.

IT Support Engineer

> "For larger busineses, subscription costs can get quite expensive and not many options for alternatives means businesses are often stuck with using O365 and prone to many poor..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048554)

VR

Verified Reviewer

Sales Specialist

> "Applications such as Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft SharePoint, Microsoft OneNote, and Microsoft OneDrive..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7159674)

HA

Hector A.

Engineer

> "Additionally, file conversion and integration with third-party technical drawing or PDF software can sometimes feel a bit clunky."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7190908)

VR

Verified Reviewer

Owner

> "Using Outlook for managing emails, Word for writing proposals, and Excel for tracking expenses allows me to keep everything organized within one ecosystem."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133060)

TW

Tabatha W.

Nurse Supervisor

> "It can also be frustrating when there are syncing issues or slight delays with cloud-based files, particularly in Teams or OneDrive."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7136333)

SP

Sonu P.

Systems Analyst

> "The integration between Outlook, Teams, OneDrive, Excel, Word, and SharePoint makes email management, document sharing, and team collaboration very efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7152513)

Lauren F.

Legal Secretary

> "Ie, when I use LEAP and load a word or excel document, this can be the main reason that my computer crashes."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117283)

CQ

Connor Q.

IT Team Lead

> "bringing together the traditional MS Office suite with newer inclusions of Teams, Onedrive and related services allows document work, emails, IM chats and meetings to all sit..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133046)

JN

Jon N.

Technology Director

> "Some setup can be unnecessarily complex particularly around some important services like security, device management etc but I guess it has to cover a wide range of businesses..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048280)

MW

Melinda W.

Owner

> "Its all-in-one productivity suite and seamless collaboration—tools like Word, Excel, Outlook, and Teams work together smoothly, making it easy to create, share, and collaborate..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

VR

Verified Reviewer

Lead Project Manager

> "The downside is that if you only use a fraction of the features or tools, it becomes unnecessarily expensive, and you might be better off purchasing each product separately."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236)

VT

Victoria T.

Self-Employed

> "The integration between Word, Excel, PowerPoint, Teams, and SharePoint helps keep work organized and makes document management much more efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165017)

Sven S.

Director

> "One drawback is that Microsoft 365 can feel a little complex at first, especially for users who only need basic office functions."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

AG

Adrian G.

Building Operator

> "It provides a reliable and structured environment where communication, document management, and data analysis all work together seamlessly."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7124076)

KM

Kaitlin M.

Freelance Content Strategist

> "Microsoft 365 subscriptions charge for the same service that was available with Google Docs for free, which means not a lot of my clients and colleagues use Microsoft 365,..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6603623)

GBL

Georgia Belletti L.

Addetto alle vendite

> "Microsoft 365 is a brilliant and collective approach that foster productivity in our company and it involves apps like Excel, Word, Outlook among others"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7174538)

DN

David N.

IT Operations Manager

> "Admin portal (m365 and Intune portal) can be slow and sometimes the blades either don't open or open up blank."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000)

KB

Katrina B.

Cashier

> "I like that I can manage my documents photos and videos all in one place as well as being able to file share with whoever I need to."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7164759)

EM

Edward M.

General Manager

> "Some of the web and mobile functionality of the key Microsoft applications such as Word and Excel, do not offer as much of the robust formatting capabilities as their desktop..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6810233)

VT

Victoria T.

Self-Employed

> "Outlook makes managing emails and calendars incredibly easy and customizable, while OneDrive simplifies file sharing and access across devices."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165017)

DN

David N.

IT Operations Manager

> "There are way too many "admin portals" to manage everything within the M365 organization."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000)

VR

Verified Reviewer

It Administrator

> "In the Entra portal and Security admin the default security score based on existing configured policies is very helpful and then suggestions how we can implement more and make..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7158691)

VR

Verified Reviewer

Internal Auditor

> "However, there has been a glitch a couple of times lately where I am unable to set up Teams meetings directly from Outlook."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867)

ST

Shayne T.

Co owner

> "Being able to open a document on your laptop, make a few edits on your phone, and see your teammate’s changes appear instantly feels effortless."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7120685)

VR

Verified Reviewer

Leasing Consultant

> "What I like least about Microsoft 365 is how limited the access can be, especially because it's a paid software so it tends to get very pricey and sometimes formats converted to..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7102255)

Troy C.

Owner

> "I can easily generate links with specific permissions (view-only, edit access, or password protection) for both internal colleagues and external clients, ensuring data stays..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

Sven S.

Director

> "The subscription model also means ongoing costs, which may be a concern for smaller businesses or individual users."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

Troy C.

Owner

> "It automatically converts legacy files (like old .doc formats) to modern standards and allows for easy export to PDF and other formats directly within the apps, saving me from..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

MO

Michael O.

Communications Manager

> "The sheer number of features and settings can also make simple tasks harder to find and accomplish than they should be."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165819)

Abhishek R.

Project Analyst

> "It also helped us in document management with greater ease and efficiency. While the customer support is fantastic and on time resolutions are great to operate in a connected..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7149544)

VR

Verified Reviewer

Internal Auditor

> "However, I’m not sure if this is an issue with Outlook itself or settings that my company has put into effect that lead to the glitch."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867)

MB

Mohammed B.

Researcher

> "Microsoft 365 has been a reliable platform for creating documents, managing email, storing files, and collaborating with teams."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7170216)

SS

Sandeep S.

Principal

> "Sometimes I have turnover in my company and I have to delete and start employee email accounts. "

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7130129)

VR

Verified Reviewer

Physiotherapist

> "Excel helps me track patient schedules and records, while Word is useful for preparing notes and documents."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

AJ

Arnaud J.

Software developer

> "Pushing for subscription increases in free products can push some customers away and be detrimental to use."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7154842)

MW

Matthew W.

School Support and Retention Manager

> "A must buy for any business especially if you have a large team and you want to be able to access your documents/emails and Teams remotely from a different machine."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7158143)

Samantha E.

Agent

> "The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147982)

CB

Christine B.

Marketing Manager

> "The platform keeps communication organized while maintaining a consistent, user-friendly experience across all tools, which makes day-to-day work more efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705)

CC

Connor C.

Data Analyst

> "If you need to get into an account that is locked, they make it almost impossible to do so."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113703)

LS

Louis S.

CTO

> "It has become indispensable for our daily operations, providing a unified environment for communication, collaboration, and document management."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155147)

FM

Flavio M.

Senior QA Analyst

> "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667)

Blake A.

It Technician

> "OneDrive syncing has been reliable for the most part, and being able to access files from any device has been a real quality-of-life improvement."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155376)

KR

Katherine R.

School Administrator

> "With all of the student project videos, storage is really a problem."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156290)

LS

Louis S.

CTO

> "Security & compliance: Enterprise-grade security, MFA, conditional access, and data loss prevention give peace of mind, especially when handling sensitive data."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155147)

CM

Corey M.

Senior Systems Engineer

> "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753)

VP

Valentin P.

Administration Manager

> "We use it heavily for spreadsheets, document creation, email communication, and cloud storage."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7148109)

CR

Catriona R.

Managing Director

> "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558)

ET

Edward T.

Founder and Marketing Strategist

> "Good for our smaller Marketing team. While it has its quirks, it's efficient for handling e-mail, collaboration and perhaps the storage of files."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7162839)

VR

Verified Reviewer

Physiotherapist

> "The only drawback is the subscription cost, which can feel a bit high over time."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

MB

Mohammed B.

Researcher

> "Microsoft 365 provides powerful productivity tools, seamless cloud integration, and excellent collaboration features."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7170216)

YK

Yurii K.

Technical Support Specialist

> "Microsoft is a bit shady about MS 365 right now trying to include Copilot for a higher price."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7123242)

AC

Angel C.

QC

> "Not only that it provides excellent for communication and collaboration ideal for remote work, vendor communication and inspection follow ups."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7114864)

KR

Katherine R.

School Administrator

> "Licensing fees become expensive pretty quickly on our money, we're paying for things that many teachers won't touch."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156290)

VR

Verified Reviewer

Physiotherapist

> "The cloud storage feature is especially useful because I can access my files anytime, whether I’m at work or home."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

JC

Joseph C.

Operations Manager

> "Have had multiple instnaces of doces reverting to earlier versions so we just lose files. If we could autosave to our own network drive I assume this would not happen because it..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751)

John J.

CEO

> "I like the 1TB of backup space that it provides, that is pretty generous. And the ability to access my Excel and Word projects online, from any computer, makes is very easy to..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7185725)

MS

Morgan S.

PTA

> "The removal of Publisher, the document formatting in Word (or lack thereof), the frequent inefficient updates, Microsoft Teams, the cost."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6493613)

DS

Danielle S.

Owner

> "On the positive side, it stands out for its seamless integration of tools which are all accessible across devices through the cloud."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537)

MW

Melinda W.

Owner

> "The biggest downside is the cost and subscription model—it can get expensive over time."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

Jeff R.

Project Manager

> "Its mix of collaboration tools, cloud access, and strong Outlook features makes it especially appealing for professionals and teams."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7150558)

MW

Melinda W.

Owner

> "It can also feel overwhelming, with so many apps and features that aren’t always intuitive, especially for new users."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

CK

Christina K.

Manager

> "For leads, I can store data, share files and send emails all in an efficient and easy way!"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7157089)

FL

Faith L.

Therapist

> "One thing I dislike about microsoft is paying for the bundle when I only use certain softwares."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7185842)

AD

Arnold D.

Senior Executive

> "What I like most about Microsoft 365 is how seamlessly it brings people, communication, and information together in one platform."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7169758)

NC

Nick C.

Videographer

> "Sometimes there are connection issues that prevent me from using basic apps like Microsoft Word which can be frustrating."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7044210)

AS

Abhi S.

Dispatcher

> "Overall, its a good tool for a person to be updated all the time with recent happenings in office and provide social networking tools to enhance communication."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7126673)

MH

Moss H.

Graphic Designer

> "I use Powerpoint the most, so losing access to some of its features is the main downside to the cloud software format."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7087920)

MD

Maggie D.

Office Manager

> "Outlook, Teams, and SharePoint all work together smoothly, so scheduling interviews, storing documents, and communicating with the team is easy."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7052733)

Fernando S.

IT Support, CRM architect

> "Outlook is a good example of what Microsoft needs to do (create a new Outlook from scratch), but using the wrong way (removing useful features)."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7105265)

DS

Danielle S.

Owner

> "The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537)

KL

Kate L.

Sales

> "Occasional performance issues and cloud sync delays can interrupt workflow, and some updates change the interface in ways that take time to get used to."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7189398)

PO

Pamela O.

Digital Communication Specialist

> "Having the possibility of keeping brand identity intact on all the templates while enabling the customization process to be very fast has boosted the efficiency of the employees."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6594442)

HA

Hector A.

Engineer

> "Additionally, file conversion and integration with third-party technical drawing or PDF software can sometimes feel a bit clunky."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7190908)

NC

Nicolas C.

sales

> "overall, this gives the best user experience compared to competitors since it offers a good value for money and customer support when issues arise."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7137823)

CM

Corey M.

Senior Systems Engineer

> "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753)

ND

Naveed D.

DriveABLE Coordinator, Cognitive Evaluator

> "The browser interface often provides a more seamless experience than the desktop apps, but I hope future updates will address these discrepancies and enhance the overall..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6572263)

MW

Melinda W.

Owner

> "It can also feel overwhelming, with so many apps and features that aren’t always intuitive, especially for new users."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

Sven S.

Director

> "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

Samantha E.

Agent

> "The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147982)

TW

Taylor W.

Human Resource Coordinator

> "It is a very versatile platform as it integrates multiple applications to complete a wide array of tasks."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117408)

CR

Catriona R.

Managing Director

> "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558)

VR

Verified Reviewer

Physiotherapist

> "The integration between Word, Excel, PowerPoint, and Outlook makes everything smooth and efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

VR

Verified Reviewer

User

> "Also integration is hard for Non-Microsoft products."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6689850)

VR

Verified Reviewer

Project and IT Manager

> "I am happy with what M365 offers and I am looking forward to seeing Copilot’s integration with M365 apps growing, but would like to see some long-term bugs being fixed and to..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7065840)

PP

Pawan P.

Manager Admin and Facility

> "Additionally, some users may experience difficulties in integrating Microsoft 365 with other third-party software."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___4519414)

DS

Danielle S.

Owner

> "The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537)

FM

Flavio M.

Senior QA Analyst

> "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667)

RJ

Royce J.

Technology and Process Manager

> "MS 365 provides inexperienced users an easy to understand home page that is pre-built to include everything you need. While we use MS SharePoint for more detailed work, I still..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6508398)

MO

Michael O.

Communications Manager

> "Many parts of Microsoft 365 feel more complicated than they need to be."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165819)

JM

Jenifer M.

Coordinator

> "I prefer it over Google and Apple products because they are just more user-friendly, and you have the freedom to customize your projects how you see fit."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048542)

VR

Verified Reviewer

Teaching Assistant

> "It's also hard to find where keyboard shortcuts are, and I often need to search for it."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7056603)

VR

Verified Reviewer

DATA ANALYST

> "Additionally, the customization options are excellent, enabling organizations to adapt it to their unique requirements."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6645574)

RG

Ruthie G.

Communications And Marketing Specialist

> "I have some dislike about Microsoft 365 is that as AI is evolving but in 365 software sometime copilot options is harder to get which is very concerning."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6631316)

NC

Nicolas C.

sales

> "overall, this gives the best user experience compared to competitors since it offers a good value for money and customer support when issues arise."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7137823)

Joslyn S.

Guest service agent

> "I guessi would say customer service was not to easy to find for help when at first not understanding somethinh about the program untill i searched further into it."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7018759)

KW

Kane W.

Business Intelligence Programme Manager

> "There is comprehensive and detailed support guides for each issue I encountered too."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7028303)

DD

Dennis D.

Business Owner

> "There's no really easy way to interact with support in a timely manner."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7031045)

MB

Manpreet B.

Council Liaison

> "Efficient service that provides different platforms for various uses."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7011695)

Johan B.

CEO

> "Total waste of money without any support."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#GetApp___7033830)

SS

Sandeep S.

Principal

> "MS also has one of thee best customer support services I have ever experienced. "

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7130129)

JC

Joseph C.

Operations Manager

> "Customer services is rubbish."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751)

[View Reviews](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

## User interface

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)

4.53 (21,715)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

4.65 (14,166)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Dropbox

Top features

31/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anomaly Detection
-   API
-   Application Integration
-   Approval Process Control
-   Audit Trail
-   Authentication
-   Automated Policy Enforcement
-   Automatic Backup
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance
-   Content Management
-   Content Routing
-   Customizable Branding
-   Customizable Templates
-   Data Synchronization
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   Encryption
-   Extensibility
-   File Management
-   File Transfer
-   File Transfer Acceleration
-   Generative AI
-   Intelligent Routing
-   Load Balancing
-   Messaging
-   Mobile Access
-   Mobile Support
-   Predictive Resource Allocation
-   Provisioning and Governance
-   Real-Time Notifications
-   Real Time Synchronization
-   Reporting and Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Search/Filter
-   Secure Data Storage
-   Single Sign On
-   SSL Security
-   Tagging
-   Task Management

[See all features](https://www.capterra.com/p/143068/Dropbox-Business/#features)

Microsoft 365

23/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anomaly Detection
-   API
-   Application Integration
-   Approval Process Control
-   Audit Trail
-   Authentication
-   Automated Policy Enforcement
-   Automatic Backup
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance
-   Content Management
-   Content Routing
-   Customizable Branding
-   Customizable Templates
-   Data Synchronization
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   Encryption
-   Extensibility
-   File Management
-   File Transfer
-   File Transfer Acceleration
-   Generative AI
-   Intelligent Routing
-   Load Balancing
-   Messaging
-   Mobile Access
-   Mobile Support
-   Predictive Resource Allocation
-   Provisioning and Governance
-   Real-Time Notifications
-   Real Time Synchronization
-   Reporting and Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Search/Filter
-   Secure Data Storage
-   Single Sign On
-   SSL Security
-   Tagging
-   Task Management

[See all features](https://www.capterra.com/p/227157/Microsoft-365/#features)

### Recognition

Dropbox is recognized as a top-rated tool in 4 Capterra Shortlist reports

Microsoft 365 is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Dropbox

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft 365

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Dropbox

-   By Dropbox
-   Located in United States
-   Founded in 2007

Microsoft 365

-   By Microsoft
-   Located in United States
-   Founded in 1975

## Popular Comparisons

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,715)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/)

$11.99/month

Price

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4.4

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/143068-161425/Dropbox-Business-vs-Drive)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (29,203)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

$6/month

Price

$6/month

4.6

Features

4.5

4.5

Ease of Use

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[View full comparison](https://www.capterra.com/compare/160756-227157/Google-Docs-vs-Microsoft-365)

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,715)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$11.99/month

Price

$7/month

4.4

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/143068-247901/Dropbox-Business-vs-Google-Workspace)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/)

$6/month

Price

$7/month

4.6

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/161425-227157/Drive-vs-Microsoft-365)

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,715)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/)

$11.99/month

Price

$1.99/month

4.4

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/143068-161304/Dropbox-Business-vs-OneDrive)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$6/month

Price

$7/month

4.6

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/227157-247901/Microsoft-365-vs-Google-Workspace)

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,715)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

vs

[LimeWire](https://www.capterra.com/p/10026432/LimeWire/)[4.82 (449)](https://www.capterra.com/p/10026432/LimeWire/reviews/)

$11.99/month

Price

$9.99/month

4.4

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/143068-10026432/Dropbox-Business-vs-LimeWire)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/)

$6/month

Price

$1.99/month

4.6

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/161304-227157/OneDrive-vs-Microsoft-365)

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,715)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

vs

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/)

$11.99/month

Price

$5/month

4.4

Features

4.3

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/1167-143068/SharePoint-vs-Dropbox-Business)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/)

$6/month

Price

$5/month

4.6

Features

4.3

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/1167-227157/SharePoint-vs-Microsoft-365)

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,715)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/)

$11.99/month

Price

$8.75/month

4.4

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-143068/Slack-vs-Dropbox-Business)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,905)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

$6/month

Price

$9.99/month

4.6

Features

4.7

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/227146-227157/Microsoft-Word-vs-Microsoft-365)