TeamMate+ Audit vs Ideagen Quality Management: Which is a better fit?

The easy of working/communicating with my Team. Additionally I love the Coaching note management and the ability of changing the perspectives.

Once the software was installed in our environment, we began noticing issues immediately (missing icons, dashboards not sticking, advanced integration not working correctly).

Its interface is very easy to navigate, and you can copy/paste/edit audit program templates to save time as well. Overall, I would say the department is very happy with it.

The number of roles that have been created, they seem overly confusing. Lack of sandbox or non-production held back learning and testing the tool upfront.

The ease of use and the great flexibility in its configuration in relation to the work methodology.

Survey text appearance is terrible (too small) with no option to change the font size. Timesheets don't preserve the selections made in the preceding weeks.

Chirag Malhotra C

Senior Manager Internal Audit

I am very happy with teammate as it made my life very easy and managed. My auditing have become so transparent and manageable that I wish I could use it in future organizations as well.

This is frustrating as some of that functionality was used by our team and now we have to wait to see if and when it will be added.

Paul P

Marine Compliance Manager

OEM support has been good from the start and this has been critical with ensuring a successful implementation of the system.

With the loss of much of the prior QA staff and more individuals being hired and working remotely training was difficult.

Great Product with fantastic customer service. Very professional team for system implementation and supplier on boarding process.

No particular dislikes noted. In one particular implementation, the custom fields in Document Manager would not merge the meta-data to the document file.

Some of the reports such as 'out of date' documents has encouraged the team to update these document quickly. It is a good prompt to ensure we do not fall behind.

The system does feel old and unloved; parts feel cobbled together as if each module was developed seperatetly.

Support is excellent and the system is user friendly.I expect a Hugh cost savings on resource and a massive impact to help us drive continuous improvement across the site.

The modules are really expensive - we would like to have more but cost completely restricts this.