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WebEngage powers the user engagement for thousands of brands worldwide, working across several industries like E-commerce, EdTech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare.
Our product is designed for E-commerce, Travel/Hotels, Gaming, and Retail industries across multipal geos.
Overall it's brilliant, I will recommend WebEngage if you want to automate customer journeys and send hyper-personalised cross-channel communications to customers.
I don't see any ROI in this, it's too costly compared to features it provides. If you have decent tech team, you can custom build most of the features directly.
The great team behind the product, great support. The features are very good, let's us run campaigns in a very focussed manner.
The UI is a bit complicated to understand and needs a proper walkthrough from experts. Notification Delivery rates suffered when we achieved scale.
WebEngage is a seamless easy-to-integrate, easy-to-grasp peace of mind that yields great engagement with effortless execution, highly recommend to all business sizes.
Any user level has access to customer data which could pose a risk at any time. This needs to be looked into.
The winning feature of WebEngage is easily the ability to create and monitor automated journeys for your user segments. A very capable product for improving your cohorts.
Our worn out hunt for THE email automation tool we wanted, ended with WebEngage.
The overall experience is 9/10. Vizury is a great team full of intelligent individuals and I am happy we signed on with them.
Reengaging audiences that have abandoned our site after browsing. Using browser notifications, we are able to drive these abandons back to the site to complete their purchase.
Our CTRs have seen an increase and conversions attributed to notifications have also increased. Product is stable and we get good engagement on mobile and desktop both.
Lack of documentation on site, makes it difficult to fully understand all of Vizury's features.
The reporting features they have are robust enough to scale high performing campaigns and test others. The pricing is competitive with other big-name software out there and is a nice selling point.
The user interface can be confusing especially for first time users.
Easy to segment & setup campaign. Comprehensive dashboard for easy visualisation & monitoring of performance.
They have no relevant negative points to point out.
WebEngage
Top FeaturesEngage360
WebEngage
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Engage360
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