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Squarespace vs Returning.AI: Which is a better fit?

Updated on February 10th, 2025
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Summary
Features in Community
24
Best performer
42
  • Activity Dashboard
  • Activity Tracking
  • Commenting/Notes
23
42
  • Communication Management
  • Email Reminders
  • Gamification
User satisfaction
4.6
User reviews3,252
Ease of use
4.5
Functionality
4.3
Value for money
4.3
Customer support
4.4
4.9
User reviews10
Ease of use
4.8
Functionality
4.9
Value for money
5.0
Customer support
4.9
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Trusted by the worlds best, Squarespace empowers people with creative ideas to succeed. Entrepreneurs, photographers, restaurants, musicians, businesses, fashion designers, and more use Squarespace.

Community creators, website owners, podcasters, coaches, and course creators.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-ddf68c56-9c41-4054-fbc6-08dbdfa7202f
Liz K
Creator
1.0

Liz K.: Hi, my name is Liz. I am a Senior Paralegal at a niche law firm, but I'm also involved in operations at our resident techie outside of our external IT department. Our company size is approximately 30 people, and I would give Squarespace a one or two. Okay. We use Squarespace to host our company's basically about website with the details of what we do. Not our client portals, but just our company's main webpage. We are in the process of migrating to Wix. I have extensive experience with coding languages as well as multiple hosting providers. Wix is one that I'm not familiar with. And in the brief time I've already started using Wix, I prefer it to Squarespace dramatically. And I'm still not even fully up to everything with it. The one feature I do like about Squarespace is how easy it is to set up an application as well as the menus and their sub-menus, and add external links that in a way that it looks appealing. I hate their way to set up webpages. I hate how finicky it is. I hate how little control you have. I hate that you can't set the pixels with it, do you want the columns, you have to drag and drop everything. At some points, I wish I could write it into code rather than use their built-in thing, but that's not an option. I do not like how, for example, on our employees page, I have to click the add picture, add text, add this, add spacers in certain order. It gets all messed up. You drag and drop a block the wrong way, the whole website gets screwy. And then there's no one to... Or it's just very un-user-friendly for a site that advertises itself to be user-friendly. And again, I am very experienced with web design and I find it very frustrating, so I couldn't imagine someone who's never built a website before trying to figure it out.

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User interface
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5 screenshots
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5 screenshots

Squarespace

Top Features
24/42
  • Calendar Management
  • Communication Management
  • Contact Database
  • Document Storage
  • Email Reminders
  • Event Management
  • Feedback Management
  • Filtering
  • Gamification
  • Ideation
  • Knowledge Base Management
  • Member Directory
  • Membership Management
  • @mentions
  • Multi-Language
  • Personalization
  • Single Sign On
  • User Management
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Chat/Messaging
  • Commenting/Notes
  • Content Management
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Discussions/Forums
  • Drag & Drop
  • Email Management
  • Engagement Tracking
  • Group Management
  • Mobile Access
  • Moderation
  • Real-Time Notifications
  • Reporting & Statistics
  • Social Media Integration
  • SSL Security
  • Third-Party Integrations
  • Website Management
See All features
Hide Community Software Features -

Returning.AI

23/42
Show Community Software Features +
Squarespace
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Returning.AI
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Squarespace
  • By Squarespace
  • Located in United States
  • Founded in 2007
Returning.AI
  • By Genesiv
  • Located in Singapore
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