CAKE POS vs Brigade POS: Which is a better fit?

We have seen an increase in profits, customer service and the reporting ability has helped to make our business better. Both in the front and back of the house.

We were so behind and losing money (people walking our) that I simply closed the kitchen. I lost a lot of money that night.

Great amount of flexibility, the best product we have seen or tried, we have looked at and had demos of others and this fit our operation the best.

Now im stuck with a POS system. When your down and struggling Im not one to burry someone.

I love that reservations can be received online, it helps us to organize ourselves better and leave our clients satisfied. It is used to manage time in general, salaries, breaks and much more.

Scott S

Designer

Also some basic functionality on the restaurant side is still missing. Tickets in the kitchen print up items in random order and there is no way to address this in the system.

Hands down was the most inclusive and best reporting features for our Bar / Restaurant / Bowling Alley. The couple times I have had questions, I've had great support and resolution very quickly.

Getting used to not having a CAKE customer rep stopping by to assist in implementations although you supply that virtually on demand.

I think the thing I love most about this company though, is their genuinely friendly customer service. They obviously care about their customers.

Worst of all, I paid a lot of money because I thought I was getting a reliable product. I've been shocked how often it needs to be re-booted and shuts down.

I also like how responsive and helpful the whole team is. I recently requested a custom report that their engineers are building just for my business. What other POS company does that.

Having used Aloha for the last 3 years, I became more and more frustrated with our system.

Couldn’t ask for a better system, great value - always making updates and changes that continue to improve this.

The printers gave us a little trouble but was able to trouble shoot and had a solution to us in just TWO days. I miss have a "payout" option to keep track of drawer payouts for goods.

This was clearly designed by restauranteurs and is really amazing.

We do a lot of covers through out the day and none of the iPad systems we tried in the past cut it for us.