# Compare CAKE POS vs Epos Now 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Epos Now and CAKE POS based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/143463-152638/Cake-POS-vs-Epos-Now

---

# Epos Now vs CAKE POS Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Epos NowCAKE POS2/4 selected

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.8 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.6 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

[## Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.8 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

$349.00one time

Value-for-Money

3.6

Functionality

3.8

Ease of Use

3.8

Customer Service

3.6

Reviews Sentiment

Based on [719 reviews](#user-reviews)

Positive

487

Neutral

39

Negative

193

[## CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.6 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

JZ

BW

JT

Based on [522 reviews](#user-reviews)

Positive

472

Neutral

20

Negative

30

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## Summary

* * *

Key features rated by users

Features selected based on 3,077 reviews from restaurant pos software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Feature ratings

For Restaurants

3.4

Payment Processing

3.5

Order Entry

3.5

Electronic Payments

3.6

Sales Reports

3.7

79%Fit

High performer

Feature ratings

For Restaurants

4.2

Payment Processing

4.4

Order Entry

4.6

Electronic Payments

4.1

Sales Reports

4.5

User satisfaction

User satisfaction

3.8

User reviews[719](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.6

Customer support

3.6

User satisfaction

4.6

User reviews[522](https://www.capterra.com/p/143463/Cake-POS/reviews/)

Ease of use

4.7

Functionality

4.4

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

$349Flat Rate, One Time

-   Free version
-   Free trial

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Epos Now's award-winning POS offers specialized hardware and software for all kinds of retail and hospitality businesses of any size, with an overall Trustpilot score of 4.5/5 (Dec 2025).

Best for

Restaurant businesses looking for a flexible, cloud-based POS solution that also runs on mobile to optimize operations and increase revenue streams.

## User reviews

Pros & cons

RD

Ryan D.

Owner

> "With the implementation of Epos Now At Canalside restaurant Ltd, we have greatly improved our service to our customers and sped up the process from start to..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858717)

VR

Verified Reviewer

IT Support

> "To compound the situation, EposNow’s own support documentation directed users to download an application that was not available in our region, further increasing..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

MG

Mark G.

Company Director and Operations Manager

> "The annual fee for our multiple tills is very reasonable and the software is comprehensive, allowing for detailed sales reporting, staff login, timesheet and..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498)

VR

Verified Reviewer

IT Support

> "This led to immediate operational impact, including lost revenue, operational delays, and customer dissatisfaction, all of which could have been mitigated with..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

SK

Shahzad K.

Director

> "Its very valueable software we used more then one year only for me as a small bussiness Epos monthly charges qute high for us othervoice its very highly..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7096604)

VR

Verified Reviewer

IT Support

> "Support documentation was also inaccurate, directing users to unavailable applications, which added confusion during an already critical situation."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

PN

Patricia N.

Manager

> "I can have all my business products in the app and easy to manage inventory also it is easy to use just scan the barcode and I have all my products and sales data..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7050740)

JC

Jane C.

Partner

> "Unfortunately, this function can’t be used without also giving staff access to till functionality, which isn’t ideal for team members like kitchen staff or runners..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857182)

KA

Kasim A.

Director

> "We was on an old EPOS and having upgraded to EPOS now allows me amazing insight into my business, I can see my busy periods, get comprehensive sales reports, stock..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6424975)

SW

Sheila W.

partner

> "The only issue that I can think of is that I use I menu for all my streaming and it will not work on this POS."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7079232)

JC

Jane C.

Partner

> "The system has proven to be very reliable, and the reporting functions in the back office are excellent — clear, comprehensive, and ideal for tracking sales and..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857182)

RD

Richie D.

Owner

> "I had 4 different customer reps in the short time I used them. But worst of all when went to cancel their useless service they had me locked into a contract that I..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6852343)

CG

Chrus G.

Owner

> "All the credit card payments go through the till system and makes it really quick and safe"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7052117)

VR

Verified Reviewer

IT Support

> "Overall handling of the incident demonstrated poor planning, inadequate customer communication, and insufficient support for affected businesses."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

MS

Michele S.

Manager

> "Great help thanks for yoir support and the fun of being able to open back officecon my pone and laptop abd desktop"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7059565)

JO

Jason O.

Managing Director

> "When it comes to spilting bills if it didnt print out so many receipts, having ten receipts split at sale makes it anoying"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6860737)

MG

Mark G.

Company Director and Operations Manager

> "The security features are excellent from passwords, staff login codes and auto timeout options on the screens."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498)

AAN

Abdullah Al N.

FOUNDER, CEO

> "Without sending and providing my requirements they are trying to charging me each month. When I talked to there support team they said they only provide invoicing,..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6308344)

ER

Erlin R.

Owner

> "What I like most about the system is that you can access the system from anywhere, also you man maintains items from the back office without interfering with the..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6387488)

SW

Sheila W.

partner

> "I was using another system and I could not get any support from them and if the guy came out to do anything he over charged me for anything he done."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7079232)

PD

Paul D.

Centre Manager

> "We have since upgraded to 2 tills and 3 card readers Very Good. When you had a system outage was back up and running in less than 60 minutes"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6827710)

SR

Stuart R.

Director

> "You cant drag and drop buttons on till screen to put them in order so it is somewhat difficult to visually set up."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019329)

PG

Paul G.

Administratuve

> "The ease of having my entire ecosystem secure and maintaining a good inventory and secure payment method"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7049518)

VR

Verified Reviewer

IT Support

> "As a small business operating within a challenging hospitality environment, this level of disruption without warning or support was entirely unacceptable."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

MG

Mark G.

Company Director and Operations Manager

> "It is easy to take payments and you can add other tenders, allowing us to integrate our gift vouchers on the system."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498)

Fay M.

Director

> "There's lots of adviser calls and calls when you named adviser isn't available which can be over the top when you have already spoken to people."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6871810)

VR

Valerij R.

Director

> "Very easy to find or add products,change prices, card reader working very fast,very fast to retry a transaction."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7090336)

PP

Paras P.

Director

> "Shopify app can mess up sometimes and sync the order twice which causes inventory issues but this has to do with the external app rather than eposnow but would be..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6427592)

HG

Hamidreza G.

Owner

> "It also offers useful reporting features and flexibility for different type of businesses."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6863843)

VR

Verified Reviewer

IT Support

> "Having been a customer of EposNow for several years, what occurred on 23rd April was highly disruptive and unacceptable for a business-critical service."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

AR

Alex R.

Bar Manager

> "To add, EPOS Now even kindly donated 2 extra handheld terminals to help us deal with the volume of people we were expecting for our event."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6323785)

MD

Marquita D.

Operating manager

> "The only thing I did not like was in the beginning of taking card payments I did not process correctly, but again customer service did great getting it corrected."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7004932)

Lance M.

Chair

> "The back office allows my team to handle issues outside the shop."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6864257)

AE

Aaron E.

Owner

> "I cannot recommend eposnow to anybody in any industry as from my experience, they have a complete disregard for their customers and fail to provide any level of..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7037594)

MS

Michele S.

Manager

> "Easy too use and helpful staff that most always answer fast and the fast payment of my funds into my account."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7059565)

CD

Cal D.

vice chair

> "Debit machines are garbage. After we cancelled by phone they kept taking money from our account and charging our credit card. When we finally got in contact with..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6553584)

PW

PAUL W.

MANAGIN DIRECTOR

> "We took the epos payments as well as decided to keep it all under one roof, this not only saved us money but gave us a much more modern card processing machine."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6416708)

MA

Morag A.

Centre Manager

> "some reports are trickier to access than expected and amount of time learning the system is more than expected but"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019633)

RD

Ryan D.

Owner

> "Easy to use system, for both the front door and back door of the software, friendly staff and support team, quick response times and knowledgeable staff."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858717)

MB

Michael B.

Manager

> "Months after my contract ended and the account cancelled, Eposnow continues to steal my money every month and refuses to process the refund I'm entitled to."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#GetApp___6342106)

PG

Phil G.

Director

> "The integration with Xero also works seamlessly, which has been a great help for our accounting."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6856350)

PT

Peter T.

Director

> "The constant updating of stock can take time and it is slow to load sometimes"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858260)

MT

Marcus T.

Owner

> "The till system is very easy to use and navigate , we were able to add our own products and set up till exactly how we wanted it to look"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7020004)

MR

Muhammad R.

admin

> "They constantly create trouble for loyal customers and seem more interested in collecting extra payments than providing support."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7027225)

FH

Fouad H.

Owner

> "Best pos system easy to use the interface good easy to add items or departments or even customers i am happy"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7085605)

FC

Ferris C.

CEO

> "Using Pay By Link is very clumsy and relies on Customers to use their mobile 'phones or email correctly, which many do not."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6687058)

ES

Emily S.

Notary Public, PennDOT agent

> "EPOS NOW provides a quality product that is easy to operate and utilize in a variety of ways in a variety of settings. "

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7143509)

CG

Chrus G.

Owner

> "Nothing really the overall way the sales Team and the technical Team dealt with my purchase was second to none"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7052117)

PG

Phil G.

Director

> "The till’s user interface is very intuitive, making it easy for all staff to get up and running with minimal training."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6856350)

TW

Trevor W.

Work part time for my wife. Machine Embroidery

> "As an Embroidery business, I find the Stock Control difficult to get to grips with."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858105)

Bernie W.

Manager

> "Easy to use difficult to load stock, worked well when running but never could do end of day reconcilliation"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7117560)

AZ

Andre Z.

Opertor

> "good and clear but the waiting time was too long but fair that does not help that much when you have customers waiting."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7024455)

Fay M.

Director

> "The features in the back office are amazing and again so easy to navigate and find stats/ best sellers and records."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6871810)

MOA

Muhammad Ousama A.

Director

> "They convince you to signing 1 year contract, but they tie you to a 3 years contract for a protection plan that you didn’t ask for"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#SoftwareAdvice___6562948)

SR

Stuart R.

Director

> "You can quickly check what you have sold the previous week which makes re ordering so easy."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019329)

VR

Verified Reviewer

IT Support

> "This resulted in a complete interruption to trading."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

HB

Hugo B.

Operation manager

> "Also it helps me a lot to give a good service to my clients, because payments became easy to process."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6879734)

MG

Marcello G.

Managing director

> "Not able to personalise printing orders"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857769)

MW

MICHAEL W.

Shop Manager

> "Easy to use and bank at the end of the day being able to see the projections ie takings tax profit margins etc great bit of kit and excellent customer service when..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6386967)

AP

April P.

Partner

> "Technicians did not know my system and could not provide an owner manual for me to figure out the device and software."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6415636)

DM

David M.

Chairman

> "As a beginner it was easy to use and set up once i had had a little practice using the system The new look which enables products to be displayed is much better"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6865752)

DG

David G.

Manager

> "Our staff are forced to handwrite orders for the kitchen because the KDS doesn’t work properly."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6683583)

BD

Blaine D.

Owner

> "Would love to upgrade but newer models are a bit high for a small business."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6815532)

MK

Mobin K.

Dispensing Optician

> "The sales sharks make things sound so good and appear to be very helpful in the beginning, but once you've paid them, they trap you"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6826164)

MG

Marcello G.

Managing director

> "Very satisfying hardware and software, quality and reliability quick and hassle free costumer service 24 h"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857769)

KH

Karla H.

Owner

> "Sometimes a little difficult to find information in the FAQ. "

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6840782)

Liam B.

Owner

> "Amazing service and tracking across stock."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7034810)

MK

Melissa K.

Florist

> "I had a minor hiccough when I first joined and was not told about the need to have integrated card payments and subsequently incurred an unexpected charge."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6428595)

JH

Jason H.

Manager

> "Very easy to use and has clear instructions when errors are made."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7106227)

AA

ADRIANO A.

Owner

> "they promised me that the credit card surcharge would have be available from September 21st but they didn't deliver, the surcharge was available only one month..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6044613)

JS

Jason S.

Store Manager

> "Its cloud-based design ensures flexibility, while excellent customer support makes it a reliable choice for my business"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6663810)

KP

KYANNE P.

Owner

> "The printer broke within about 6 months and they sent me a new machine."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7004359)

SK

Shahzad K.

Director

> "Easy to use highly recommended we used more then one year so i preffer to get all kind of bussiness in uk"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7096604)

MB

Michael B.

Manager

> "They are hard to contact during critical times of business, many of their staff are clearly totally inexperienced and inept, their management clearly doesn't care."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#GetApp___6342106)

NC

Nathan C.

IT Administrator and Book Keeper

> "Also, on the rare occasion I have required technical support I have faced almost zero hold time and had an exemplary service to fix my issues."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6426949)

SE

Samir E.

Owner

> "Customer service, the till refused to let me access the till and gave an error message for months."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6400073)

AT

Allan T.

Owner Manager

> "Effortless to use, built for reliability, and priced to impress—this system delivers on every front."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6849262)

PW

Pippa W.

Owner

> "That I can’t connect my kitchen order printer wirelessly."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6685696)

MK

Melissa K.

Florist

> "I have had a number of occasions where I have needed to call the helpdesk and every time, the person has solved my query easily and with patience."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6428595)

AC

Amber C.

Head Of Places

> "I couldn’t use our back office is not working as an excuse not to do the work I needed to do because they fixed the problem I had so quickly!!"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6429541)

[View Reviews](https://www.capterra.com/p/152638/Epos-Now/reviews/)

JZ

John Z.

Owner

> "It’s truly a relief to know I can rely on her for support. If you’re looking for someone who is dedicated,..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7060224)

JG

Jimmy G.

President

> "I have been in the service industry for most all of my working career and I know first hand that any product or..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7021030)

BW

Billy W.

The Boss

> "I really like being able to input items on the POS.And not having to use my laptop every time I want to run a..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6454207)

JH

Justin H.

Owner

> "They don’t return emails. Once you actually have the system in place they basically quit caring."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7110842)

JT

Jodi T.

Owner

> "Our technical representative, Ayodell was absolutely amazing and patient through our 8 hour ordeal we went..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6579474)

JH

Justin H.

Owner

> "Once the equipment they sell you breaks they don’t do much about it."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7110842)

JG

Jimmy G.

President

> "Professionalism and friendliness with every phone call."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7021030)

JT

Jodi T.

Owner

> "The fact that we have to replace perfectly good equipment with new expensive equipment when we upgrade to newer..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6579474)

JH

Justin H.

Owner

> "I like how easy it was to update from the computer."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7110842)

VR

Verified Reviewer

Owner

> "Our business had both restaurant and retail and Cake POS was not incredibly conducive to retail management. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6788378)

JG

Jimmy G.

President

> "What I am most impressed with is the customer support."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7021030)

KX

Katerina X.

Continuous Improvement Specialist

> "I was counting on the orderpad but it keeps malfunctioning"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6532851)

JB

Jay B.

Marketing and Technology Coordinator

> "The integration with Uber Eats is a game changer for us! "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6631150)

PR

Phil R.

Webmaster

> "The doordash integration is a bit clunky."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6653528)

AS

Ann S.

Co-owner, Manager

> "He was able to help me solve a problem that was not technical in nature, but drew on his expertise in the..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6029255)

MR

Martin R.

Owner

> "Communication was good, was not impressed with set up of the order pad or credit card payment, spent many hours..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6000799)

JT

Jodi T.

Owner

> "I like the reporting functionality and the ease of use of the system."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6579474)

JT

Jodi T.

Owner

> "I also do not think it is good business for CAKE to not have any local support. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6579474)

JR

Jess R.

Owner

> "Overall good experience, but what keeps me with them is the customer service. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6427158)

LB

Lucas B.

Owner

> "Be prepared to be placed on hold for lengthy times and still get no answers and the online support to not reply..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6242862)

CT

Cheryl T.

Owner

> "He is the only one i want work with when i call for help. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6429572)

KX

Katerina X.

Continuous Improvement Specialist

> "Machines have issues here and there."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6532851)

CB

Claire B.

Owner

> "The ease in which employees can be trained to use the terminals, menu changes can be made quickly and..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4751172)

RD

Roman D.

Owner

> "We are experiencing multiple instances of our credit card deposits not depositing on the days that they are..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3748116)

TS

Tony S.

Owner

> "The problem got solved quickly by the next team."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6315227)

KV

Kenneth V.

Owner

> "Credit card processing fees seem a little high compared to other options."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5080600)

TS

Tara S.

Office Assistant

> "Actually some of the best customer service I've had very helpful when above and beyond"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6673755)

MA

Marianne A.

Manager

> "The updated version is not as user friendly compared to the old version."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5037704)

NP

Nolan P.

IT Maintenance Tech

> "Even though we've been using Cake for our POS systems for a few years now, they're team is still at the ready..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6169705)

EP

Elizabeth P.

Owner

> "Cake was not ready for the feature I needed at the time which was future scheduling of online orders."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4652215)

JI

Jason I.

IT

> "Options & Functunality make this POS a nice engine for our restaraunt."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6042697)

KF

Kristin F.

Owner/operator

> "The new fees that are coming out with the credit card processing. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4696751)

PR

Phil R.

Webmaster

> "The performance of the cake support team is awesome!"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6653528)

CP

Christine P.

owner

> "you cannot put quantities under the modifiers"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4296915)

PR

Phil R.

Webmaster

> "Support!"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6653528)

SL

Steve L.

Owner

> "Terrible customer service"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5002175)

TG

Tara G.

Owner/manager

> "This gives me peace of mind and helps me deal with other issues."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5074334)

TJ

Travis J.

Owner

> "Customer service is the absolute worst !"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6123308)

AS

Ann S.

Co-owner, Manager

> "All I've spoken with have restaurant experience and understand the industry to provide excellent advice,..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6029255)

MP

Michal P.

Assistant Manager

> "About seven months ago after they were moving data from one of the registers to the other, our card readers..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3170605)

MA

Marianne A.

Manager

> "He got our system back up and helped figure out the problem."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5037704)

DW

Devin W.

Owner

> "Then when I call about the charge for services for March, which I shouldn't have been charged for, they say..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3416245)

AS

Ann S.

Co-owner, Manager

> "The customer representatives you get when help is needed are excellent and patient. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6029255)

PL

Patrick L.

Owner

> "Consistently poor experience at every turn and every new challenge of the restaurant."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4639777)

BD

Ben D.

Corporate Chef

> "Easy to use interface, quality equipment, software has come a long way since I starting using in 2015"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5071278)

EL

Elizabeth L.

Owner

> "Not in love with the organization of my screen."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4712944)

SL

Steve L.

Owner

> "Was Easy at First, folks were easy to talk to and lots of help, things changed after the merger with madmobile"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5002175)

MP

Michal P.

Assistant Manager

> "We are using CAKE, and the whole year we are having so many issues with card readers and registers as well."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3170605)

CM

Carla M.

owner

> "we are getting ready to implement the loyalty rewards, as we are getting many requests for that feature. And we..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3018953)

RW

Ryan W.

Manager

> "Many times we have had staff missing receipts and then locate it after they've clocked out."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3456352)

JM

Jimmy M.

Owner/Partner

> "sensitive content hidden\] in Customer service and tech help was soo helpful Thank you very much for hiring such..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5037786)

JM

John M.

Owner

> "The system is very proprietary and not able to sync well with other software systems."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2883477)

CS

Carrie S.

Owner/Manager

> "As a restaurant and bar, we needed a lot of detail in orders and the ability to print to different stations was..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2947467)

MB

Matthew B.

Owner/chef

> "We were unable to set up our online ordering from the table."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3338694)

JK

Joe K.

Owner

> "Really loved having Cake in our restaurant and for decisions out of my pay grade, we had to remove it."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4526992)

RW

Ryan W.

Manager

> "I really dislike that you cannot re-open a server "check out" once they've clocked out."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3456352)

MI

Murtaza I.

Manager IT

> "When we started using this software, we loved the plain and straightforward screen and the experience of the..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3598386)

LK

Leslie K.

Owner

> "I don’t like Gift card cost and monthly fee"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3206664)

AM

Amie M.

General Manager

> "Compared to the other POS systems I have used over the years, this is by far, the most user friendly POS system..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5038090)

SW

Steven W.

Owner

> "Porting to Quickbooks is too complex as well. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3449473)

MR

Michael R.

Owner

> "Definitely better than other competitors and customer service knocks it out of the park!"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6295851)

LC

Lori C.

Owner

> "We’ve tried to explain to our customers that in our situation it’s hard to keep track of time to make an order..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2837267)

MR

Martin R.

Owner

> "Helpful and polite staff, always there to answer questions."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6000799)

MP

Michal P.

Assistant Manager

> "Wery unstable, lot of issues and customer service is not good either."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3170605)

KV

Kenneth V.

Owner

> "Their customer service is excellent!"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5080600)

MP

Michal P.

Assistant Manager

> "They are investigating the problem for five days and we are still do not have any updates."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3170605)

MM

Michelle M.

Lodge Secretary

> "Ease of use and simple, initiative design"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4811654)

CS

Carmen S.

Marketing Director

> "Only drawback was it can't always breakdown some questions. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2995322)

TJ

Travis J.

Owner

> "Employees have stated that the system is user friendly."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6123308)

VK

Vangjel K.

owner

> "Dozens of times we will be on the phone with a customer service rep, and both them and I will be having issues..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2796039)

BD

Bonnie D.

Owner

> "We are able to constantly update our ever changing menu with ease."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4554583)

JM

John M.

Owner

> "I had trouble finding some key reports. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2883477)

BD

Bonnie D.

Owner

> "It has made processing orders easy and seamless."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4554583)

LW

Lisa W.

Owner/GM

> "Cannot audit credit card tips ( they dont print on server checkout"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2570451)

CP

Christine P.

owner

> "Easy to train employees and enhances our experience"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4296915)

MP

Michal P.

Assistant Manager

> "The customer service is not helpful at all!"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3170605)

BL

Brenda L.

Owner

> "Being the owner, I like being able to see everything that is going on within my business by logging on to the..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2614753)

AP

Allen P.

Owner

> "Almost impossible to get someone on the phone"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3483906)

MO

Melvin O.

Owner

> "An easy company to work with, if theres problems customer support can’t fix, they pass the problem to their..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2858466)

DLH

Debbie Lou H.

Manager

> "Unfortunately no fault to her it was still not fixed. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2911394)

[View Reviews](https://www.capterra.com/p/143463/Cake-POS/reviews/)

## User interface

3.76 (719)

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)

4.57 (522)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Epos Now

45/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Cash Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   Electronic Payments
-   Employee Management
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Loyalty Program
-   Mobile Access
-   Multi-Location
-   Offline Access
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Returns Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Separate Checks
-   Split Checks
-   Stock Management

[See all features](https://www.capterra.com/p/152638/Epos-Now/#features)

CAKE POS

45/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Cash Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   Electronic Payments
-   Employee Management
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Loyalty Program
-   Mobile Access
-   Multi-Location
-   Offline Access
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Returns Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Separate Checks
-   Split Checks
-   Stock Management

[See all features](https://www.capterra.com/p/143463/Cake-POS/#features)

### Recognition

No recognitions have been awarded to Epos Now

CAKE POS is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Epos Now

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

CAKE POS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Epos Now

-   By Epos Now
-   Located in United States
-   Founded in 2011

CAKE POS

-   By Mad Mobile
-   Located in United States
-   Founded in

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4.6

[View full comparison](https://www.capterra.com/compare/152638-180087/Epos-Now-vs-Boulevard)

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

vs

[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/)

$69/month

Price

$69/month

4.4

Features

3.7

4.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/140677-143463/TouchBistro-vs-Cake-POS)

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.76 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

vs

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

$349one time

Price

$69/month

3.8

Features

4.1

3.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/136301-152638/Toast-POS-vs-Epos-Now)

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

vs

[Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (570)](https://www.capterra.com/p/226864/Clover/reviews/)

$69/month

Price

Contact vendor for pricing

4.4

Features

3.8

4.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/143463-226864/Cake-POS-vs-Clover)