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Restaurant businesses looking for a flexible, cloud-based POS solution that also runs on mobile to optimize operations and increase revenue streams.
SmartSwipe POS is for any retail or restaurant looking to grow their business and seeking a simple way of running the day-to-day operations.
We have seen an increase in profits, customer service and the reporting ability has helped to make our business better. Both in the front and back of the house.
We were so behind and losing money (people walking our) that I simply closed the kitchen. I lost a lot of money that night.
Great amount of flexibility, the best product we have seen or tried, we have looked at and had demos of others and this fit our operation the best.
Now im stuck with a POS system. When your down and struggling Im not one to burry someone.
I love that reservations can be received online, it helps us to organize ourselves better and leave our clients satisfied. It is used to manage time in general, salaries, breaks and much more.
Also some basic functionality on the restaurant side is still missing. Tickets in the kitchen print up items in random order and there is no way to address this in the system.
Hands down was the most inclusive and best reporting features for our Bar / Restaurant / Bowling Alley. The couple times I have had questions, I've had great support and resolution very quickly.
Getting used to not having a CAKE customer rep stopping by to assist in implementations although you supply that virtually on demand.
This has been one the most user friendly POS systems i have encountered, its perfect for my little stand and the customer service is amazing.
There was a cheat sheet and labels on the deveice.
Love this company so easy to use their system. Customer service is super easy to deal with and the speed of help when you need it is impeccable.
Our end of day accounting sheet did not balance, we discovered we charged someone to much.
SmartSwipe has not only provided great rates, but the equipment seems to be state of the art with all the new technologies. Highly Recommend talking to them.
Thats why its only 3 stars. I have all my bookings in there so it really made my business look incompetent.
Our rep was friendly, personable and directions were easy to follow. Our rep got us back on track quickly with his great service.
Jason: My name's Jason. I am IT at The Saloon restaurant where I also manage and I give CAKE four stars. We chose CAKE, we can have it on iPads at the server's table. From there it goes direct back to the kitchen, where we have some display screens where we can see orders at different stations in the kitchen. For example, we can have certain items go to the pizza station, certain items go to the frying station and certain items going to the grilling station, which we thought was really nice that CAKE can do that, and it can also be funneled, all orders to an expediter station, which we find very useful. I think the biggest advantage of CAKE is their support. At any point I can call them. They're US-based and their hours... I haven't had any problems yet and I can also text them at any time. So, when I'm busy running around the restaurant and I don't have time to hop on a call, I can text them and they can text back at our convenience and I can answer and ask questions and get answers on my own time, which is nice. As a restaurant, you're running around doing a million things and you can't really stop and chat on the phone. And the support has been absolutely hands down, the best support I've seen for a point of sale. CAKE for me, since I've seen a couple of point of sales, the onboarding was a little bit more difficult than other point of sales I've seen. However, their support makes up for that since if I'm having troubles doing something in the menu or with staff, a quick phone call or a text chat with them usually solves a problem pretty quickly.
Prioritize real-user-identified key features according to your needs to find your best fit.
CAKE POS
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