# Compare CAKE POS vs SpotOn 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CAKE POS and SpotOn based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/143463-197473/Cake-POS-vs-SpotOn-Restaurant

---

# CAKE POS vs SpotOn Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CAKE POSSpotOn2/4 selected

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.6 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.2 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

[## CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.6 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

JZ

BW

JG

Based on [522 reviews](#user-reviews)

Positive

472

Neutral

20

Negative

30

[## SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.2 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

JD

Based on [367 reviews](#user-reviews)

Positive

302

Neutral

16

Negative

49

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,003 reviews from restaurant pos software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

For Restaurants

4.2

Payment Processing

4.4

Order Entry

4.6

Electronic Payments

4.1

Sales Reports

4.5

77%Fit

Feature ratings

For Restaurants

4.0

Payment Processing

4.0

Order Entry

4.0

Electronic Payments

4.2

Sales Reports

4.2

User satisfaction

User satisfaction

4.6

User reviews[522](https://www.capterra.com/p/143463/Cake-POS/reviews/)

Ease of use

4.7

Functionality

4.4

Value for money

4.5

Customer support

4.6

User satisfaction

4.2

User reviews[367](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Restaurant businesses looking for a flexible, cloud-based POS solution that also runs on mobile to optimize operations and increase revenue streams.

Best for

SpotOn is a fully-integrated restaurant and retail management system empowering businesses of all sizes with digital tools supported by personal service at a fair price.

## User reviews

Pros & cons

JZ

John Z.

Owner

> "It’s truly a relief to know I can rely on her for support. If you’re looking for someone who is dedicated,..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7060224)

JG

Jimmy G.

President

> "I have been in the service industry for most all of my working career and I know first hand that any product..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7021030)

BW

Billy W.

The Boss

> "I really like being able to input items on the POS.And not having to use my laptop every time I want to run a..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6454207)

JH

Justin H.

Owner

> "They don’t return emails. Once you actually have the system in place they basically quit caring."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7110842)

JG

Jimmy G.

President

> "Professionalism and friendliness with every phone call."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7021030)

VR

Verified Reviewer

Owner

> "Our business had both restaurant and retail and Cake POS was not incredibly conducive to retail management. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6788378)

JT

Jodi T.

Owner

> "Our technical representative, Ayodell was absolutely amazing and patient through our 8 hour ordeal we went..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6579474)

JH

Justin H.

Owner

> "Once the equipment they sell you breaks they don’t do much about it."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7110842)

CB

Claire B.

Owner

> "The ease in which employees can be trained to use the terminals, menu changes can be made quickly and..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4751172)

LB

Lucas B.

Owner

> "Be prepared to be placed on hold for lengthy times and still get no answers and the online support to not..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6242862)

JG

Jimmy G.

President

> "What I am most impressed with is the customer support."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7021030)

JT

Jodi T.

Owner

> "The fact that we have to replace perfectly good equipment with new expensive equipment when we upgrade to..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6579474)

JH

Justin H.

Owner

> "I like how easy it was to update from the computer."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7110842)

KX

Katerina X.

Continuous Improvement Specialist

> "I was counting on the orderpad but it keeps malfunctioning"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6532851)

JB

Jay B.

Marketing and Technology Coordinator

> "The integration with Uber Eats is a game changer for us! "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6631150)

PR

Phil R.

Webmaster

> "The doordash integration is a bit clunky."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6653528)

AS

Ann S.

Co-owner, Manager

> "He was able to help me solve a problem that was not technical in nature, but drew on his expertise in the..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6029255)

MR

Martin R.

Owner

> "Communication was good, was not impressed with set up of the order pad or credit card payment, spent many..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6000799)

JT

Jodi T.

Owner

> "I like the reporting functionality and the ease of use of the system."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6579474)

JT

Jodi T.

Owner

> "I also do not think it is good business for CAKE to not have any local support. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6579474)

JR

Jess R.

Owner

> "Overall good experience, but what keeps me with them is the customer service. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6427158)

KX

Katerina X.

Continuous Improvement Specialist

> "Machines have issues here and there."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6532851)

CT

Cheryl T.

Owner

> "He is the only one i want work with when i call for help. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6429572)

RD

Roman D.

Owner

> "We are experiencing multiple instances of our credit card deposits not depositing on the days that they are..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3748116)

TS

Tony S.

Owner

> "The problem got solved quickly by the next team."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6315227)

KV

Kenneth V.

Owner

> "Credit card processing fees seem a little high compared to other options."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5080600)

TS

Tara S.

Office Assistant

> "Actually some of the best customer service I've had very helpful when above and beyond"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6673755)

MA

Marianne A.

Manager

> "The updated version is not as user friendly compared to the old version."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5037704)

NP

Nolan P.

IT Maintenance Tech

> "Even though we've been using Cake for our POS systems for a few years now, they're team is still at the ready..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6169705)

EL

Elizabeth L.

Owner

> "Not in love with the organization of my screen."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4712944)

MR

Michael R.

Owner

> "Definitely better than other competitors and customer service knocks it out of the park!"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6295851)

EP

Elizabeth P.

Owner

> "Cake was not ready for the feature I needed at the time which was future scheduling of online orders."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4652215)

JI

Jason I.

IT

> "Options & Functunality make this POS a nice engine for our restaraunt."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6042697)

RW

Ryan W.

Manager

> "Many times we have had staff missing receipts and then locate it after they've clocked out."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3456352)

PR

Phil R.

Webmaster

> "The performance of the cake support team is awesome!"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6653528)

KF

Kristin F.

Owner/operator

> "The new fees that are coming out with the credit card processing. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4696751)

PR

Phil R.

Webmaster

> "Support!"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6653528)

RW

Ryan W.

Manager

> "I really dislike that you cannot re-open a server "check out" once they've clocked out."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3456352)

TG

Tara G.

Owner/manager

> "This gives me peace of mind and helps me deal with other issues."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5074334)

CP

Christine P.

owner

> "you cannot put quantities under the modifiers"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4296915)

AS

Ann S.

Co-owner, Manager

> "All I've spoken with have restaurant experience and understand the industry to provide excellent advice,..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6029255)

SL

Steve L.

Owner

> "Terrible customer service"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5002175)

MA

Marianne A.

Manager

> "He got our system back up and helped figure out the problem."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5037704)

TJ

Travis J.

Owner

> "Customer service is the absolute worst !"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6123308)

AS

Ann S.

Co-owner, Manager

> "The customer representatives you get when help is needed are excellent and patient. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6029255)

SW

Steven W.

Owner

> "Porting to Quickbooks is too complex as well. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3449473)

BD

Ben D.

Corporate Chef

> "Easy to use interface, quality equipment, software has come a long way since I starting using in 2015"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5071278)

MP

Michal P.

Assistant Manager

> "About seven months ago after they were moving data from one of the registers to the other, our card readers..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3170605)

SL

Steve L.

Owner

> "Was Easy at First, folks were easy to talk to and lots of help, things changed after the merger with madmobile"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5002175)

LC

Lori C.

Owner

> "We’ve tried to explain to our customers that in our situation it’s hard to keep track of time to make an order..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2837267)

CM

Carla M.

owner

> "we are getting ready to implement the loyalty rewards, as we are getting many requests for that feature. And..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3018953)

DW

Devin W.

Owner

> "Then when I call about the charge for services for March, which I shouldn't have been charged for, they say..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3416245)

JM

Jimmy M.

Owner/Partner

> "sensitive content hidden\] in Customer service and tech help was soo helpful Thank you very much for hiring..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5037786)

PL

Patrick L.

Owner

> "Consistently poor experience at every turn and every new challenge of the restaurant."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4639777)

CS

Carrie S.

Owner/Manager

> "As a restaurant and bar, we needed a lot of detail in orders and the ability to print to different stations..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2947467)

VK

Vangjel K.

owner

> "Dozens of times we will be on the phone with a customer service rep, and both them and I will be having issues..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2796039)

JK

Joe K.

Owner

> "Really loved having Cake in our restaurant and for decisions out of my pay grade, we had to remove it."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4526992)

MP

Michal P.

Assistant Manager

> "We are using CAKE, and the whole year we are having so many issues with card readers and registers as well."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3170605)

MI

Murtaza I.

Manager IT

> "When we started using this software, we loved the plain and straightforward screen and the experience of the..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3598386)

AP

Allen P.

Owner

> "Almost impossible to get someone on the phone"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3483906)

AM

Amie M.

General Manager

> "Compared to the other POS systems I have used over the years, this is by far, the most user friendly POS..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5038090)

JM

John M.

Owner

> "The system is very proprietary and not able to sync well with other software systems."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2883477)

MR

Martin R.

Owner

> "Helpful and polite staff, always there to answer questions."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6000799)

MB

Matthew B.

Owner/chef

> "We were unable to set up our online ordering from the table."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3338694)

VS

Vicki S.

Owner

> "Their support team was amazing. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4705773)

LK

Leslie K.

Owner

> "I don’t like Gift card cost and monthly fee"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3206664)

SK

Steven K.

Owner

> "Easy to find and easy to understand."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4803458)

BH

Bryan H.

Owner

> "This has been my biggest beef because I have limited items on some things and I can't sell them online because..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2113587)

KV

Kenneth V.

Owner

> "Their customer service is excellent!"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5080600)

MP

Michal P.

Assistant Manager

> "Wery unstable, lot of issues and customer service is not good either."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3170605)

MM

Michelle M.

Lodge Secretary

> "Ease of use and simple, initiative design"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4811654)

MP

Michal P.

Assistant Manager

> "They are investigating the problem for five days and we are still do not have any updates."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3170605)

ML

Molly L.

Owner

> "It's a phenomenal product - I've recommended it to many other restaurant owners!"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4762972)

BH

Bryan H.

Owner

> "Very hard to track Credit card money vs credit card sales as they don't have a good balance sheet system."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2113587)

TJ

Travis J.

Owner

> "Employees have stated that the system is user friendly."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6123308)

CS

Carmen S.

Marketing Director

> "Only drawback was it can't always breakdown some questions. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2995322)

BD

Bonnie D.

Owner

> "We are able to constantly update our ever changing menu with ease."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4554583)

JM

John M.

Owner

> "I had trouble finding some key reports. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2883477)

BD

Bonnie D.

Owner

> "It has made processing orders easy and seamless."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4554583)

LW

Lisa W.

Owner/GM

> "Cannot audit credit card tips ( they dont print on server checkout"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2570451)

[View Reviews](https://www.capterra.com/p/143463/Cake-POS/reviews/)

JD

Judson D.

Owner Operator

> "Guest Service from the support team, most of all \[sensitive content hidden\] It very user friendly product and helps us keep track of..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6838509)

KG

Kris G.

Owner

> "We are still having problems with the system, accurate reporting, credit card processing and their ability to fix many of the problems..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

AG

Ann G.

General manager

> "He’s knowledgeable, responsive, and genuinely focused on helping our business succeed. If you want a reliable, all-in-one solution..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6866307)

CG

Cary G.

Managing Partner

> "Reports, Contest setup poor, Enterprise Reporting, flexibility of moving certain items on ticket command screens, handheld..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7071586)

MT

Madison T.

Owner

> "Our sales rep visited our cafe in person several times, bringing free promo items, and cookies, and pitching all of her sales tactics."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

TE

Tony E.

Finance Manager

> "I still don’t have resolved various issues such as billing tied to move to SpotOn on credit card fees, export integration to..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6768236)

TC

Tadeo C.

GM

> "The platform is robust, user-friendly, and designed to handle the unique demands of complex businesses."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7010276)

KG

Kris G.

Owner

> "The next day brought a fresh new set of challenges, including categories disappearing and previous day programming corrections being..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

HF

Hernan F.

Owner

> "Thanks to the help of \[sensitive content hidden\] , I found a resolution for the issues I have."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

AP

Anthony P.

Program Manager

> "There is no way for a customer to check a gift card balance online. When I sought customer support it took a number of back and forth..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6267979)

KC

Kate C.

Director of Events and Community Engagement

> "We used micros before and this is night and day improvements and ease of training, improvements and edits."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6766622)

VA

Vince A.

President

> "This situation has led to the loss of multiple food truck events and forced a 24-hour delay in opening our brick-and-mortar..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

TC

Tadeo C.

GM

> "SpotOn is an exceptional payment processing and digital marketing partner that truly gets the needs of today’s businesses."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7010276)

LG

Lauren G.

General Manager

> "I've had $300 bar tabs completely disappear and then have to try and remember everything the guest ordered to re-ring it."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

FE

FREDDIE E.

manager

> "great service and fast response to issues and also easy to use devices."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7048405)

MT

Madison T.

Owner

> "However, after telling Spot On that we decided to go with a different company because the other company was offering free hardware,..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

TS

Tracy S.

President

> "There have been a couple of minor tweaks and fixes needed but they were remedied quickly."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6833919)

AH

Adam H.

Owner

> "Poor advance coordination with the applications prior to installation which creates a great deal of unnecessary stress and confusion..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6769879)

VR

Verified Reviewer

Owner

> "SpotOn does provide a competitive price for CC processing and POS systems included."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

BM

Bruno M.

president

> "So you pay tax on the sale, and Sales tax is not properly deducted."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7049382)

ZC

Zoe C.

Assistant Manager, Marketing Director

> "I also appreciate how everything is intertwined if you go with the whole package - POS, Reserve, & Teamwork."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6488710)

JP

Jennifer P.

Owner

> "After much back and forth, we finally received a replacement router but received no credit for the months we paid for the non-working..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

DO

Dasha O.

Admin

> "I like that they offer a cellular backup incase of an internet problem. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6507951)

KG

Kris G.

Owner

> "I guess I would have to say Spot On’s inability to fix the problems is the biggest problem we have currently"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

JD

Judson D.

Owner Operator

> "Very easy to use and learn with the BOH and seems to be easy for our staff to use on the POS stations."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6838509)

LG

Lauren G.

General Manager

> "You create a tab for a customer and it just completely disappears sometimes!"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

PL

Parish L.

General Manager

> "sensitive content hidden\] is one of the best supporters (Customer & phone)."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6879343)

JP

Jennifer P.

Owner

> "SpotOn puts in an enormous effort to sign-up your business initially, but does not put in effort to retain your business."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

RW

Reagan W.

Owner

> "A lot of Point of Sale systems charge a transaction fee for each transaction, so to me, it should help me make things flow smoother..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4914600)

HF

Hernan F.

Owner

> "Too many departments to resolve issues."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

LP

Louis P.

Facilitator

> "Excellent response time and customer service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6792399)

LG

Lauren G.

General Manager

> "I bought my system from a third party so I can't even go through Spoton's customer service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

JH

Julie H.

Owner

> "The express POS is very simple to program and is easy to train new employees how to use it. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6804949)

MT

Madison T.

Owner

> "We made several phone calls and sent many emails and still never heard back. When they finally came out to install the hardware, they..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

SP

Servando P.

CFO

> "I think Toast and even Breadcrumb are much better POS systems."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6710583)

RW

Rachel W.

owner

> "Constant handheld issues caused our staff years of grief during busy times."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6767656)

AG

Ann G.

General manager

> "Most importantly, Ivan Monroy’s support has been outstanding."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6866307)

VA

Vince A.

President

> "The Kitchen Display System (KDS) has not been working as expected, and despite our repeated attempts to get help, we have received no..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

AR

Antonio R.

Owner

> "Customer service, friendly usage, overall platform, integración capabilities, progressive software, Reporting."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6176502)

JP

Jennifer P.

Owner

> "As a result employees do not use them and we have to continue paying for them because of our contract."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

JO

Jackie O.

owner

> "I look forward to being able to tap into more features as we grow. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6273103)

MT

Madison T.

Owner

> "Prices in the system were (and still are) incorrect and you can only alter them if you have access to a laptop."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

VR

Verified Reviewer

Owner

> "Nothing changed on my end and my revenue stayed consistent."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

KG

Kris G.

Owner

> "All I can do is warn anyone thinking about purchasing this system regrets."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

GRP

Ganesh Reddy P.

Manager

> "From consistent and productive retail location frameworks to incorporated administration arrangements worked for the quickly..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4317730)

RW

Rachel W.

owner

> "It is not the right system for bars/restaurants."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6767656)

GRP

Ganesh Reddy P.

Manager

> "Known for its quick advancement and customized help, SpotOn offers a start to finish programming and installment stage to smooth out..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4317730)

VA

Vince A.

President

> "Every request for a manager’s callback has been ignored, leaving us to deal with significant operational challenges on our own."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

AH

Adam H.

Owner

> "System appears to be easy to navigate and intuitive."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6769879)

JP

Jason P.

Owner

> "Hardware locking up, freezing and impacting work shifts and service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6595478)

MS

Michal S.

Partner

> "I like the fact that this is flexible when it comes to hardware, when you can have a multitude of registers and handheld devices."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6027088)

HF

Hernan F.

Owner

> "Too much problems with the company."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

LP

Louis P.

Facilitator

> "Awesome sales person Mr."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6792399)

CC

Cindy C.

Chef Owner

> "POS main screen slow and not touch sensitive as it should be"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6808926)

HL

Heathee L.

Owner operator

> "Hands on help from the rep to set and customer service throughout the whole process. Once you’re set up it’s very convenient for the..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6018153)

VR

Verified Reviewer

Owner

> "They did not make me pay any penalties but nobody could provide me a valid reason as to why I had to pay more every single month..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

PR

Pamela R.

Special Events Bar Manager

> "I was really excited to get information about SpotOn, especially since I knew the sales rep personally."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6321388)

DJ

DAKIN J.

OWNER

> "ALL MY FUNDS FROM GOING THROUGH AND DIDNT ALLOW MY TRANSACTIONS TO GO THROUGH."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6295609)

CH

Caitlin H.

GM

> "SpotOn Reporting is incredibly impactful and allows for a easy snapshot of all things on the reporting end!"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4964656)

TS

Trent S.

owner

> "From not allowing us to start a tab with American Express to not allowing us to re adjust a tip if it was entered incorrectly.. For..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#SoftwareAdvice___6193076)

SA

Shane A.

ceo

> "Portable credit card reader is a life changer and rarely do I have to remember to charge it or turn it off!Super"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4734784)

JK

James K.

Chef Owner

> "It has taken 2 months to address our issues and they still aren't resolved."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6871919)

SW

Susan W.

Accountant/Co-Owner

> "Everything from the process of giving them what they needed to get us started for what we needed in a POS system to the installation..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4140551)

CC

Cindy C.

Chef Owner

> "Menu build not handled as well as I would have liked and as I was assured it would be"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6808926)

CW

Cristian W.

finance manager

> "easy to combine with our other products"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6243111)

SB

Stephen B.

CFO

> "Constant problems with the register and system and poor to no response time. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6631632)

LJ

Lyndsey J.

Owner

> "The reports that are available will help us with food costs and customer service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4768603)

BW

Brenda W.

Partner

> "Our beginning relationship was not that great as a rep left the company within days of us beginning our setup without a word to us."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6666555)

ZC

Zoe C.

Assistant Manager, Marketing Director

> "Tech support and (especially \[sensitive content hidden\]) are very responsive and helpful."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6488710)

CH

Cale H.

Owner/operator

> "Customer service/back-end, point of sale, scheduling, proposals (or lack there of), credit card machine, basically everything."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4805189)

AR

Antonio R.

Owner

> "With \[sensitive content hidden\] help, we have been able to easily manage multiple locations and administrators."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6176502)

MT

Madison T.

Owner

> "Our cafe is also still not listed on Door Dash."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

JL

Jordan L.

Head Manager

> "Love the adaptability and how easy it is to change."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6451375)

VA

Vince A.

President

> "The in-house issues it’s now causing has taken it to a new level of dissatisfaction."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

TD

Tammy D.

Manager

> "sensitive content hidden\] stayed with us during our busiest times and help troubleshoot and solve any glitches that came up."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4815434)

RA

Rachel A.

owner

> "has the occasional glitch and the phone customer service line can be tricky and take a long time to get through/get a call back..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6040586)

ST

Sheila T.

Owner

> "I like the ability to provide a discount for cash sales. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4819067)

Bill C.

Owner

> "I recently had an issue that Client Success Partner"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6812030)

MC

MARIA C.

Manager

> "Not only did Spot On match the rates of a popular POS system, but they actually managed to beat it, which was a pleasant surprise."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6175143)

ST

Sheila T.

Owner

> "Virtual Terminal is not great for sending invoices and does not sync with inventory. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4819067)

[View Reviews](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

## User interface

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)

4.57 (522)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)

4.25 (367)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

CAKE POS

45/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Cash Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   Electronic Payments
-   Employee Management
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Loyalty Program
-   Mobile Access
-   Multi-Location
-   Offline Access
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Returns Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Separate Checks
-   Split Checks
-   Stock Management

[See all features](https://www.capterra.com/p/143463/Cake-POS/#features)

SpotOn

Top features

46/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Cash Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   Electronic Payments
-   Employee Management
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Loyalty Program
-   Mobile Access
-   Multi-Location
-   Offline Access
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Returns Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Separate Checks
-   Split Checks
-   Stock Management

[See all features](https://www.capterra.com/p/197473/SpotOn-Restaurant/#features)

### Recognition

No recognitions have been awarded to CAKE POS

No recognitions have been awarded to SpotOn

### Deployment & support

CAKE POS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SpotOn

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CAKE POS

-   By Mad Mobile
-   Located in United States
-   Founded in

SpotOn

-   By SpotOn
-   Located in United States
-   Founded in 2013

## Popular Comparisons

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

vs

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.85 (566)](https://www.capterra.com/p/142877/Restroworks/reviews/)

$69/month

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4.4

Features

4.8

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/142877-143463/Restroworks-vs-Cake-POS)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.85 (566)](https://www.capterra.com/p/142877/Restroworks/reviews/)

$99/month

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4.2

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4.2

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[View full comparison](https://www.capterra.com/compare/142877-197473/Restroworks-vs-SpotOn-Restaurant)

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

vs

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

$69/month

Price

$69/month

4.4

Features

4.1

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/136301-143463/Toast-POS-vs-Cake-POS)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

$99/month

Price

$69/month

4.2

Features

4.1

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/136301-197473/Toast-POS-vs-SpotOn-Restaurant)

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

vs

[Lavu](https://www.capterra.com/p/118828/Lavu/)[4.21 (257)](https://www.capterra.com/p/118828/Lavu/reviews/)

$69/month

Price

Contact vendor for pricing

4.4

Features

4.2

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/118828-143463/Lavu-vs-Cake-POS)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Lavu](https://www.capterra.com/p/118828/Lavu/)[4.21 (257)](https://www.capterra.com/p/118828/Lavu/reviews/)

$99/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/118828-197473/Lavu-vs-SpotOn-Restaurant)

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

vs

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$69/month

Price

$349one time

4.4

Features

3.8

4.7

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/143463-152638/Cake-POS-vs-Epos-Now)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

$99/month

Price

$349one time

4.2

Features

3.8

4.2

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/152638-197473/Epos-Now-vs-SpotOn-Restaurant)

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

vs

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$69/month

Price

$69/month

4.4

Features

3.7

4.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/140677-143463/TouchBistro-vs-Cake-POS)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/)

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Price

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4.2

Features

3.7

4.2

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4.0

[View full comparison](https://www.capterra.com/compare/140677-197473/TouchBistro-vs-SpotOn-Restaurant)

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

vs

[Clover](https://www.capterra.com/p/226864/Clover/)[3.78 (566)](https://www.capterra.com/p/226864/Clover/reviews/)

$69/month

Price

Contact vendor for pricing

4.4

Features

3.8

4.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/143463-226864/Cake-POS-vs-Clover)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Clover](https://www.capterra.com/p/226864/Clover/)[3.78 (566)](https://www.capterra.com/p/226864/Clover/reviews/)

$99/month

Price

Contact vendor for pricing

4.2

Features

3.8

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/197473-226864/SpotOn-Restaurant-vs-Clover)