# Compare Buffer vs Promo.com 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Buffer and Promo.com based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/143492-223748/Buffer-vs-Promocom

---

# Buffer vs Promo.com Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BufferPromo.com2/4 selected

[Buffer](https://www.capterra.com/p/143492/Buffer/)[4.5 (1,491)](https://www.capterra.com/p/143492/Buffer/reviews/)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.3 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

[## Buffer](https://www.capterra.com/p/143492/Buffer/)[4.5 (1,491)](https://www.capterra.com/p/143492/Buffer/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [1,491 reviews](#user-reviews)

Positive

1,376

Neutral

99

Negative

16

[## Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.3 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

Starting Price

$199.00/month

Value-for-Money

3.9

Functionality

4

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [212 reviews](#user-reviews)

Positive

178

Neutral

14

Negative

20

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of reviewers  
rated it above 4 stars

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## Summary

* * *

Key features rated by users

Features selected based on 6,206 reviews from social media marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Social Media Integration

4.5

Email Marketing

NA

Post Scheduling

4.6

Campaign Planning

NA

Engagement Tracking

NA

\--%Fit

Missing features

Not enough reviews

Feature ratings

Social Media Integration

5.0

Email Marketing

NA

Post Scheduling

NA

Campaign Planning

NA

Engagement Tracking

NA

User satisfaction

User satisfaction

4.5

User reviews[1,491](https://www.capterra.com/p/143492/Buffer/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.4

Customer support

4.4

User satisfaction

4.3

User reviews[212](https://www.capterra.com/p/223748/Promocom/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

3.9

Customer support

4.2

Price starts from

Price starts from

$6Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$199Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

We aim to serve a variety of markets including: publishers, mid-stage startup teams, non-profits, higher education, sports teams, e-commerce, solopreneurs, businesses, and enterprises.

Best for

We serve a variety of industries, including: - Real Estate - Digital Marketing - Professional Services - Health & Fitness - Retail & Ecommerce - Beauty & Care - Food - Education - Travel

## User reviews

Pros & cons

NP

Nolan P.

Account Manager

> "Clean interface makes it simple to post across platforms for multiple clients, while collaboration features allow content review..."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___7004237)

VD

Void D.

Freelance Artist

> "One queue works fine if you only post a single type of content, but having to manually schedule or re-organize the schedule if you..."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6847060)

LB

Lindsay B.

Social Media Manager

> "Buffer is nice tool for scheduling posts and manage social media in one place, makes the work faster and more organized."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6813019)

NR

Nuria R.

Community Manager

> "Sometimes I wish I could preview exactly how it looks per platform before it posts, so I still go back and forth which kinda wastes..."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6821050)

JF

Jonah F.

Writer

> "Buffer offers comprehensive functions for social media management and delivers cloud based scheduling platform"

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6800236)

VD

Void D.

Freelance Artist

> "I ended up moving to another post scheduler due to the necessity of multiple post queues, but really miss the overall ease of use..."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6847060)

LB

Lauren B.

Lead Content Creator

> "I loved using Buffer as my scheduling and planning social media posting software social media posts and provided analytics"

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6778567)

KM

Kayla M.

Content Creator

> "I don’t like the limited statistics, and the subscription price is a bit high for me"

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6797002)

JF

Jonah F.

Writer

> "This platform is robust in terms of post schedulling, analitics dashboard and team collabration tools"

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6800236)

AS

Andrea S.

Director of Marketing and Communications

> "Sometimes glitchy such as scheduled posts not posting."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6872659)

WMB

Wesley M. B.

Digital Communications Director

> "Buffer makes it insanely simple to line up our posts across Facebook, Instagram and Twitter without having to log into Facebook,..."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6799144)

Skyler R.

Freelance Social Media Specialist

> "This is not something you can do via the Twitter app since it doesn't support scheduling a whole series of threads."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6573956)

Chris L.

Operations

> "This tool is optimized to help you expand social presence and reach fast."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___7116510)

LD

Laura D.

Client Success Specialist

> "It just doesn't have as many features as say the Meta Business Suite."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6788496)

Chris L.

Operations

> "Super easy to set up and deploy, if you have a social media strategy, this simple scheduler needs to be a part of it."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___7116510)

AE

Aaron E.

Account Director

> "We noticed Buffer lacks some advanced features like being able to integrate with Alexa."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6491742)

HS

Hannah S.

Social Media Manager

> "I love the affordability of Buffer, I wanted software that I could easily plan a content calendar and schedule posts."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6250570)

Jeb B.

Project Manager

> "Overall I've had a good experience. Besides the set up, sometimes I have a hard time publishing because one of the social media..."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6356993)

HS

Hannah S.

Social Media Manager

> "They offer this for free for 3 accounts, and they have seamless integration with Canva which is great."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6250570)

VR

Verified Reviewer

Marketing Manager

> "They have very few features and channel integration available."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6317200)

AP

Andy P.

Director

> "I also like the Ai assistant it generates the text for social media posts for you."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6372275)

Akshika V.

Senior Java Developer

> "The only significant issue that hinders my work is a bug that appears when you attempt to load numerous photographs at once. If I..."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___4366373)

Tychique Le Saint B.

Graphic designer

> "Buffer is an excellent application for managing social media accounts for my clients. Whether it's scheduling posts on social..."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___5014084)

SM

Swastik M.

Product Manager

> "The short website builder lacks the addition of custom domain in free version."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___5031686)

DK

Daniela K.

eCommerce Translator and Copywriter

> "The intuitive interface makes it simple to manage multiple accounts and track performance analytics in one place, providing..."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6005814)

VR

Verified Reviewer

Instructor

> "Buffer doesn't work for my personal Facebook and Instagram pages, only professional pages."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___4792037)

AS

Andrea S.

Director of Marketing and Communications

> "Solid free option to connect 3 social platforms."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6872659)

Damien B.

Social Media Manager

> "Also, when posting to multiple accounts, it can get a bit confusing if you're not watching what you're doing."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6041181)

Adham H.

Senior marketing specialist,graphic designer

> "It spared me time and effort and increased my workflow by just being able to access everything and anything across my social media..."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6088152)

AG

Arienne G.

Director of Fundraising

> "We can't afford to pay for it, so we can only connect a few platforms instead of all of them."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6118851)

Jeb B.

Project Manager

> "I really like the capabilities of being able to publish to three platforms, Instagram, Facebook and Twitter."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6356993)

Upen S.

Director

> "Sometimes integration with another social media platform was not smooth - needed so research and trials."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___4745506)

VR

Verified Reviewer

CEO

> "The free version which I use allows you to post to three accounts which is great."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6372993)

BI

B. I.

CEO

> "There was no alert capability letting you know about failed posts."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6035805)

DK

Daniela K.

eCommerce Translator and Copywriter

> "Its seamless scheduling and publishing tools have saved me countless hours, allowing me to effortlessly plan and execute a cohesive..."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6005814)

MR

Miguel R.

Director of Operations

> "The worst part about buffer was the constant pricing changes and lack of support."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6047953)

BI

B. I.

CEO

> "Buffer was a good option for scheduling social media posts and send out them automatically using the scheduler. Like that you could..."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6035805)

VR

Verified Reviewer

Director

> "It's a bit restrictive when using the free version. "

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___5013369)

SS

Shruti S.

Content Writer and Podcast Host

> "It allows me to create short and easy to create webpage which I can use to drive traffic to my social media platforms which is..."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___4953355)

NM

Noah M.

Creative Mind

> "There was a bug that, on occasion, if you saved your posts to be scheduled then the page would refresh and the post would be gone."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___3587992)

KB

Kristen B.

Social Media Manager

> "I love Buffer because I am able to schedule all my social media posts in one place"

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6697330)

AG

Arienne G.

Director of Fundraising

> "We can only schedule so many as well. But that's lacking of budget really."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6118851)

VR

Verified Reviewer

User Designer

> "This streamlined approach not only saves me time but also helps maintain a consistent online presence, which is crucial for..."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___5048680)

TG

Tim G.

Marketing Manager

> "Some issues with accounts unlinking and having to go through to the integrated app and refresh the link every now and again."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___4577851)

SN

Samuel N.

CEO

> "Buffer was the first scheduling app that really stuck with me and I like the overall culture of their company, transparency, etc."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6301788)

SK

Sukh K.

Lead Digital Marketing

> "Sometime there is an issue in posting images and also there is no feature that show trending tags."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___4632128)

VD

Void D.

Freelance Artist

> "Buffer has a very easy to use interface, and auto-scheduling and reorganizing scheduled posts is extremely easy."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6847060)

VR

Verified Reviewer

Content

> "Sometimes, the analytics are not quite right."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___4841052)

CC

Cyrus C.

Creative Content Manager

> "We can spend one day creating a bunch of posts and schedule them in an easy and intuitive way."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6721951)

RD

Ray D.

Founder

> "They went crazy with the pricing and increased it way too high"

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___4946356)

SA

Spriha A.

Senior Digital Marketing Officer

> "Buffer has proven to be an invaluable tool in the daily tasks of our team, and it has been critical in maintaining a consistent..."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6008946)

VR

Verified Reviewer

Blogger

> "It doesn't allow you to connect multiple accounts for the same platform in the free version"

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___4419494)

LB

Lauren B.

Lead Content Creator

> "For a while, it was great for scheduling."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6778567)

RCB

Ruby Claire B.

People Ops Admin

> "Also, we are not able to tag specific people when scheduling a post."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___4257705)

VR

Verified Reviewer

CEO

> "User-friendly and great for posting and scheduling content across social media."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6372993)

AA

Alicia A.

Marketing Manager

> "It lacks some features found in some of the more robust tools available but I believe that comes with the price point of Buffer."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___4463315)

AB

Ali B.

CEO

> "Buffer has been a great tool for scheduling content."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6669309)

MD

Marc D.

Marketing Manager

> "It lacks things some competitors have like the ability to see visual grids."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___4122347)

SH

Simon H.

Marketing Manager

> "What works well for me is how easy it is to hook up social media accounts."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6851041)

YCE

Yves Cedric E.

digital marketing manager

> "He can often have a problem with InstagramArbitrary character limits for Facebook, Twitter."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___4367745)

NR

Naboth R.

Freelance Writer

> "It is a good experience especially for me as all I mostly wanted to do was to schedule my posts in one place."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6648203)

HF

Houssam F.

Freelancer

> "It is a bit confusing to understand the interface and options of customizing for every platform."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___3464169)

SM

Sona M.

Marketing Manager

> "I was able to connect all my major social media profiles, including Facebook, Twitter, Instagram, and LinkedIn, without any hassle."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___4945742)

SB

Sunil B.

Associate Director - Digital Marketing

> "Need to re-connect the social media channels due to authentication failures."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___3830815)

VR

Verified Reviewer

Marketing Manager

> "I like it buffer that time because of its features as compared to Hootsuite"

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6317200)

TF

Taryn F.

Relationship Coach

> "You can only have 10 posts in the queue if you're not paying."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___3843620)

BL

Brittney L.

Client Services Coordinator

> "Very user-friendly, It has other features that you can pay for but if you just need a platform where you can schedule posts to 3..."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___5094872)

BK

Brett K.

Owner

> "Some posts were not made at all when I submitted them despite reauthenticating numerous times."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___3852475)

CO

Chris O.

President

> "It had a good balance of features without being overly complicated or cumbersome to use."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6578293)

VG

Vassilis G.

Director

> "Also, sometimes the phone notifications don't work."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___4269008)

VF

Virginia F.

Travel Agent

> "It makes schedule ahead a breeze and the amount of times I can schedule a post is great for the free version."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6057989)

KS

Kate S.

Marketing Analyst

> "The tagging feature for LinkedIn doesn't work. If you schedule a post on LinkedIn you have to log into LinkedIn to tag a person or..."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___3097254)

VR

Verified Reviewer

Marketing Manager

> "I use it every week and not so much. but it saves me the hassle of having to write and edit content directly on the social media..."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6029566)

FT

Fiona T.

Author

> "Quite glitchy and often doesn’t post what you’ve scheduled"

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___3773151)

AM

Aimee M.

marketing

> "It was simple to use and allowed me to post across multiple platforms"

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6656115)

YCE

Yves Cedric E.

digital marketing manager

> "Buffer Analyze is a bit too basic in my opinion."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___4367745)

Upen S.

Director

> "Being able to post across various social media sites saved a lot of time, energy, and allowed for collaboration and creativity."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___4745506)

AT

Alban T.

Ingénieur

> "navigation between the different social network pages is not easy on buffer. "

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___4468293)

VF

Virginia F.

Travel Agent

> "The app works really great as well and is required if you want to post your Instagram posts because it doesn't do it automatically..."

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___6057989)

Hillary D.

Owner

> "it's far too easy to post to the wrong account and I wish it was easier to teak and reuse old posts"

[See full review](https://www.capterra.com/p/143492/Buffer/#Capterra___3814530)

[View Reviews](https://www.capterra.com/p/143492/Buffer/reviews/)

NS

Nirav S.

Manager

> "You can integrate with social media handles and publish videos on social media directly using the tool Since social..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3550045)

MW

Michael W.

Manager

> "They have been terrible to deal with and I am only left to dispute the charge with my credit card company."

[See full review](https://www.capterra.com/p/223748/Promocom/#SoftwareAdvice___6576622)

Arheer G.

Manager

> "Promo.com can help you create business videos that can be used for social media marketing"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3838804)

VR

Verified Reviewer

Director of Digital Communications

> "It's perfectly fine, it just is not the type of software that becomes essential. If you are SOLELY going to make..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4031359)

Yassine A.

ceo

> "Promo allows me and my team to quickly edit professional videos, I often start from one of their premade templates and..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2894555)

LM

Lucy M.

Creative Consultant

> "Too expensive for what I need - I'm not producing every single week, and you can't opt out of the monthly plan too..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4323648)

NS

Nirav S.

Manager

> "You can make videos from scratch in less than 15 mins"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3550045)

MA

Marina A.

Marketer

> "Frequent technical issues when customizing videos, uploading logos, changing font or text size and then when you're..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3440527)

NS

Nirav S.

Manager

> "We are one of the most popular automobile brands and have an active social media account with millions of followers."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3550045)

BP

Bill P.

Content Maker

> "There are many, many other options out there not to have to deal with dishonest/deceptive billing practices. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3486083)

RS

Rafieq S.

Chief Strategist

> "The product is relatively easy to work with and provides a wide variety of templates, which is most useful, especially..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4309999)

BP

Bill P.

Content Maker

> "THEY'LL RUN YOUR CARD WITHOUT AUTHORIZATION. When done in error, they refuse to give refunds. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3486083)

Arika N.

Manager

> "Promo is a very good tool to create social media videos."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4356390)

MA

Marina A.

Marketer

> "I wanted a refund and they only gave me an $80 refund, when those 66 premium videos cost me WAY MORE. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3440527)

Yassine A.

ceo

> "We also use promo to edit videos for our clients and they’re also satisfied with the videos that we deliver for them."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2894555)

PS

Patrick S.

eigenaar

> "NOT FOR FREE = ALSO THE TRY IT FOR FREE IS NOT FREE"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3447243)

Arheer G.

Manager

> "Has huge image and music library"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3838804)

BP

Bill P.

Content Maker

> "Dishonest billing practices. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3486083)

VR

Verified Reviewer

eCommerce

> "I do like the fact that you can actually customize and reimagine to design your own creative video with existing..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

Robin H.

Marketing Director

> "I had to trigger a suspension on purpose to get my account finally canaceled."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2947728)

SR

Syed R.

Senior Data Manager

> "I would say promo.com is a great tool and with it you can smoothly customize your content, logo, post, greetings wish,..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2397348)

VR

Verified Reviewer

Digital Designer and Social Media Coordinator

> "Also, it took a long time to save and preview the videos."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2892722)

VR

Verified Reviewer

eCommerce

> "It has an integrated solution where you can publish the video directly into the respective social media platforms..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

GM

Gina M.

Owner

> "Editting : no hold and drag which made things time consuming."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2801400)

DP

Dan P.

V.P.

> "Promo has a vast library of video clips to use to make a wide range of short commercials and promotional videos for..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2408980)

SC

Sara C.

Marketing Manager

> "I had no way of knowing if the product would meet my expectations until I downloaded the video - so the assurance that..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2557629)

JL

John L.

Social Media Manager

> "The video templates are beautiful, even the free ones, which is a huge upgrade comparing to their competition; as..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2505112)

ECW

Eric C. W.

Co-Founder | Marketing Communications Director

> "Some of the instructions on how to use their products are confusing. Despite repeated requests for the capability of..."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2452720)

Robin H.

Marketing Director

> "video and music selection was good, ability to publish directly"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2947728)

SS

Suzanne S.

CEO

> "Do not buy. When you try to cancel, they do not give you your money back!"

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2981981)

SV

Sander V.

teacher

> "Overall, i will recommend this software, because it is a good entry level tool to get started on social media video..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2944857)

DM

Danny M.

Sole Trader

> "Was quit shocked, when they are so deliberate about misleading people into paying a whole year upfront."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2852640)

VR

Verified Reviewer

Digital Designer and Social Media Coordinator

> "I really liked the media libraries and how easy it was to add videos into my project."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2892722)

VR

Verified Reviewer

President

> "They got to keep our money but we are not using their service."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3296572)

ECW

Eric C. W.

Co-Founder | Marketing Communications Director

> "It enables me to do a custom video of 10 - 30 seconds quickly and easily."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2452720)

DM

Danny M.

Sole Trader

> "Terrible and rude customer service from \[SENSITIVE CONTENT HIDDEN\], regarding my billing issue."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2852640)

JV

John V.

Principal

> "The software allows us to be creative and quickly bring our messaging vision to life without having to worry about the..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2193344)

KR

Kimberly R.

Ceo

> "It’s difficult to manipulate the text and takes too long to update their template videos."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2212759)

VR

Verified Reviewer

Digital Designer and Social Media Coordinator

> "I think it was good value for the money and to help our social media."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2892722)

GC

Gina C.

Executive Director

> "Customer support sticks to the script and is not available for problem solving , only problem creating."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2307491)

SS

Suzanne S.

CEO

> "Some of the videos are promos website are okay."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2981981)

VM

Virginia M.

Owner

> "They refuse to refund my money when I told them I was no longer interested due to the financial loss from the pandemic."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2247281)

GM

Gina M.

Owner

> "Easy to login On our computers and laptops."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2801400)

LB

Lonny B.

CEO

> "Cannot upload quality videos without a headache."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2526926)

DM

Danny M.

Sole Trader

> "Easy to use, and the fonts and stuff look good."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2852640)

AV

Andrea V.

President

> "The monthly cost was high for a small agency like mine."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2465685)

MB

Manuela B.

Senior Business Manager

> "This software gives to the user a huge amount of chances to create nice video."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2437495)

ECW

Eric C. W.

Co-Founder | Marketing Communications Director

> "No amount of logic or pleading with their customer service ever made a difference."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2452720)

KA

Khurram A.

Founder

> "It is amazingly fast to make video on promo.com excellent quality videos and photos to use."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2177302)

BF

Brian F.

Marketing

> "They make it as difficult as possible to cancel."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2292077)

DC

Damien C.

CEO

> "From day one I was able to create some great content. When I log in there is usually already a message I want to..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2169598)

VM

Victoria M.

Owner

> "It wasn’t easy to get back to the promo video I made"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2400841)

JL

John L.

Social Media Manager

> "I also love the fact of being able to choose from a large pool of different soundtracks if I so wish."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2505112)

MR

Marisa R.

President

> "bad/ terrible/ inefficient and unprofessional"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2378967)

JS

James S.

President

> "Engagements on social media accounts went up 60 times norm with first posting. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2183918)

LB

Lonny B.

CEO

> "Total waste of years with this group."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2526926)

VR

Verified Reviewer

eCommerce

> "I love the product as it is so easy for beginners to start editing the video content."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

VH

Vallence H.

Director

> "Difficult to use"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2492938)

EH

Eija H.

CEO

> "It's really easy to use, the video library is versatile and high quality and 24/7 customer support is top notch."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2444574)

VR

Verified Reviewer

Owner

> "It’s not easy to use."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2316381)

[View Reviews](https://www.capterra.com/p/223748/Promocom/reviews/)

## User interface

[Buffer](https://www.capterra.com/p/143492/Buffer/)

4.51 (1,491)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)

4.32 (212)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Buffer

Top features

17/42

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   Automated Publishing
-   Automated Scheduling
-   Calendar Management
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Click Tracking
-   Commenting/Notes
-   Contact Management
-   Content Library
-   Content Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Drag & Drop
-   Email Marketing
-   Engagement Tracking
-   Generative AI
-   Image Library
-   Keyword Filtering
-   Multi-Account Management
-   Multi-Campaign
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Performance Metrics
-   Post Scheduling
-   Real-Time Data
-   Reporting/Analytics
-   Social Media Integration
-   Social Media Monitoring
-   Social Promotion
-   Tagging
-   Third-Party Integrations
-   Trend Analysis
-   Workflow Management

[See all features](https://www.capterra.com/p/143492/Buffer/#features)

Promo.com

9/42

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   Automated Publishing
-   Automated Scheduling
-   Calendar Management
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Click Tracking
-   Commenting/Notes
-   Contact Management
-   Content Library
-   Content Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Drag & Drop
-   Email Marketing
-   Engagement Tracking
-   Generative AI
-   Image Library
-   Keyword Filtering
-   Multi-Account Management
-   Multi-Campaign
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Performance Metrics
-   Post Scheduling
-   Real-Time Data
-   Reporting/Analytics
-   Social Media Integration
-   Social Media Monitoring
-   Social Promotion
-   Tagging
-   Third-Party Integrations
-   Trend Analysis
-   Workflow Management

[See all features](https://www.capterra.com/p/223748/Promocom/#features)

### Recognition

No recognitions have been awarded to Buffer

No recognitions have been awarded to Promo.com

### Deployment & support

Buffer

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Promo.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Buffer

-   By Buffer
-   Located in United States
-   Founded in 2010

Promo.com

-   By Promo
-   Located in Israel
-   Founded in 2012

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