Bookalet vs Newbook: Which is a better fit?

Great to finally have a proper overview of our bookings. The automated emails are fantastic.

Everyone wants to present a professional face with their business and I felt this restriction was petty and manipulative.

The support team are great and are quick to respond to queries. The system is very user friendly with useful features and easy to use on a mobile phone.

This integration was what sold me on this solution, and here is the small and only negative, I can't remove the bookalet branding from the forms but it is minimal.

User intuitive, practical, easy to use, fantastic front end for the guests, aids with managing the financial aspect of the lodge, brilliant reporting.

Tricky to set up for a complete beginner but after some effort I got there. Limits on payment partners.

The company are easy to contact on the phone and have been helpful any time I have called them. It was a reasonable price and a pretty seamless product.

Too rigid in the way it works. Inflexible if you try to combine it with other booking methods/agencies you may be using.

We now see ourselves using and appreciating a lot more features like the reports and contact management with customers. We have saved thousands of dollars thanks to the follow up reports and tools.

Support very poor , very complex to use , do not provide connection to lot of websites.

Declan D

Marketing & Operations Manager

This is also a very cost effective solution when compared to other, more complicated and less useful solutions on the market.

There are no downsides to NewBook. If you find anything that you think is missing they generally have a way around it or 100 other features that make up for it.

Newbook has an impressive amount of features. It's quite exciting to know you can do so much on this platform.

Limited direct OTA connectivity. Only channel manager available is "Siteminder.

In particular, the support desk is so dedicated and creative. They truly assist the business to maximize the use of the platform and management system to the benefit of the individual business.

The training videos that are now provided have addressed the only downside to such an extensive system.