--- title: "Compare MSP360 Backup vs NAKIVO Backup & Replication 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare MSP360 Backup and NAKIVO Backup & Replication based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/143536-161328/MSP360-Managed-Backup-vs-NAKIVO" page_type: "comparison" language: "en" --- # MSP360 Backup vs NAKIVO Backup & Replication Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MSP360 BackupNAKIVO Backup & Replication2/4 selected [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.6 (255)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)[4.8 (465)](https://www.capterra.com/p/161328/NAKIVO/reviews/) [## MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.6 (255)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [255 reviews](#user-reviews) Positive 245 Neutral 7 Negative 3 [## NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)[4.8 (465)](https://www.capterra.com/p/161328/NAKIVO/reviews/) Starting Price $99.00one time Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [465 reviews](#user-reviews) Positive 460 Neutral 4 Negative 1 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 1,815 reviews from server backup software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit Feature ratings Data Recovery 4.4 Disaster Recovery 4.7 Backup Scheduling 4.7 Incremental Backup 4.6 Encryption 4.7 85%Fit High performer Feature ratings Data Recovery 4.8 Disaster Recovery 4.8 Backup Scheduling 4.7 Incremental Backup 4.8 Encryption 4.5 User satisfaction User satisfaction 4.6 User reviews[255](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Ease of use 4.4 Functionality 4.5 Value for money 4.5 Customer support 4.4 User satisfaction 4.8 User reviews[465](https://www.capterra.com/p/161328/NAKIVO/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.8 Customer support 4.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from $99Other, One Time - Free version - Free trial Best for Best for Managed Service Providers, IT Service Providers, VARs, System Integrators Best for The NAKIVO solution delivers complete data protection functionality for SMBs, enterprises and MSPs. ## User reviews Pros & cons DE Daniel E. Sr Systems Administrator > "The platform performs reliably for routine backups, and the centralized management console is useful for..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161) DE Daniel E. Sr Systems Administrator > "Licensing structure can become confusing when mixing backup types, endpoints, and add-ons." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161) DE Daniel E. Sr Systems Administrator > "Integration with major cloud providers (AWS, Azure, Wasabi, Backblaze), allowing cost control and storage..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161) KM Ketan M. IT > "The restore process can be a little slow." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6515648) MM Maxim M. CEO > "It's highly customizable, supports a wide range of storage providers (AWS, Wasabi, Backblaze, etc.), and has..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6796747) SK Seth K. IT Manager > "Deleting Microsoft 365 user account data is unintuitive and some of the Microsoft 365 integrations in general..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439183) KV Kevin V. NA > "Great product, has backup to of vms and image based backs" [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#SoftwareAdvice___7151530) AR Anderson R. Analyst IT > "Lack of customization in your agent and web portal" [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6450071) DE Daniel E. Sr Systems Administrator > "In summary, it is a dependable and cost-effective backup solution with strong flexibility." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161) TD Ted D. Owner > "Restoring files from an image backup is confusing. " [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024810) MM Maxim M. CEO > "It's particularly great for customers who already have preferred cloud storage or want control over backup..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6796747) JK Joe K. Systems Network Administrator > "I really haven't found anything I really don't like, I would like to see a better data usage page per device." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024707) BS Brian S. Owner > "Easy to set up and use, with a smooth experience that makes managing backups simple and stress-free." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#SoftwareAdvice___7140703) TD Ted D. Owner > "I also configuring the retention times is confusing. " [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024810) SM Samantha M. Jr Network Engineer > "What I like most is that it is a complete software where msp can manage everything related to data protection,..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6448963) FG Frank G. Owner > "I accidentally clicked on the wrong link to restore it." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6169453) NV Nataly V. Support level One > "Its pay-as-you-go model, while potentially complex, offers cost-effective scalability, making it a reliable tool..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6451084) NV Nataly V. Support level One > "The initial configuration can be challenging for new users" [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6451084) AB Alex B. Service Manager > "Has made our lives easier and ability to control backups from afar is great." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6567060) JM Jared M. System Engineer > "Some of the features are a little clunky." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6180696) Fausto C. Senior Engineer lvl three > "The platform does exactly what it promises - manages backups efficiently without overwhelming you with..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515) MB Marco B. IT Consultant > "The margins in this industry are razor thin and the competition is fierce." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6441077) RM Ross M. Director > "I used this for server backup mostly, it is better than any other product I have used." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6537495) TB Tonia B. IT Administrator > "MSP360 can be difficult to set up, if you are not carful you may have files on shared drives that do not back up..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4870374) MM Maxim M. CEO > "MSP360 has been a dependable solution in our MSP toolkit." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6796747) CT Colten T. Backup Specialist > "Support leaves something to be desired." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439484) DE Daniel E. Sr Systems Administrator > "The ease of setup and configuration." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161) PP Peter P. Director > "Not being able to use the wi-fi connection on an endpoint when using the boot USB to remote restore an image is..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3813862) EA Erol A. Owner > "Its easy to setup and intuitive." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7146686) YL Yisroel L. owner > "They did change a backup type that I was using, which was not secure. " [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4298896) KM Ketan M. IT > "Easy to use user interface and the ability to schedule backup from the portal." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6515648) BS Brett S. COO > "With power outages, virus, ransomware, etc. out there, we needed a low cost remote backup solution. " [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3810882) SK Seth K. IT Manager > "I like the fact that they are cloud storage agnostic which gives flexibility, plus you can utilize onsite NAS..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439183) AR Alexander R. Network and Security Engineer > "Automation around the product is somewhat difficult (e.g., automating ad-hoc restores from Rundeck). " [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3812267) SK Seth K. IT Manager > "I've been using MSP360 Managed Backup for a few years and it's been a simple way to achieve the 3-2-1-1-0 Backup..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439183) Andrei P. Data Scientist > "MSRP360 worst part is to set it up and install." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4340460) Fausto C. Senior Engineer lvl three > "It made managing my backups a breeze - saved me loads of time and headaches. Plus, the interface was so..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515) AS Alexander S. Founder and Managing Driector > "There are too many ways to mess it up and no easy way to clone configurations accoss multiple devices much less..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811992) IS Igor S. IT Consultant > "I'm using it to delivery a reliable backup solution for some years and have no issues during that time." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6477842) CZ Carl Z. Owner > "Not good ... despite the software having an easy to use, well designed UI." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4075484) DB Diego B. security information manager > "Combined with other technologies, it has enabled us to create new products for customers." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6456639) DF Diego F. Director of IT > "Backup alerts are no longer sent to me after I added another email address." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3815271) Fausto C. Senior Engineer lvl three > "I loved that I could easily set it up with different cloud storage services without any fuss." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515) AH Austin H. IT Manager > "We had some issues with one of the servers not backing up because of the firewall." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3810557) Fausto C. Senior Engineer lvl three > "For businesses looking for a straightforward, effective backup management solution, MSP360 is definitely worth..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515) AF Alexandre F. CEO > "lack of integration with multiple RMMSs." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3401344) JM James M. CIO > "I like the schedule, retention, encryption and easy installation features." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6047277) AS Alexander S. Founder and Managing Driector > "Sometimes being a cheapskate leads me to choose the wrong software." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811992) TD Ted D. Owner > "It is a reliable, versatile, manageable backup system." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024810) IK Igor K. owner > "However, in most software solution I've been testing I was rarely satisfied, whether it's been the lack of..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___2951966) HT Henrique T. Director > "Reliability and ease of use stood out, although the initial setup was a bit complex." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6441569) BP Brian P. President > "I can't tell what is not backing up or errors" [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811853) DP Donnie P. Systems Administrator > "The onboarding process was a cinch, the support is fantastic (not that I need it often)." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6459448) Rodrigo S. CTO > "Updates a little difficult to understand" [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3824247) DC Douglas C. IT Analyst > "The MSP360 Managed Backup is very simple to use, to install and your panel is very usefull." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6460354) BP Brian P. President > "Dashboard is hard to find answers." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811853) JR JASON R. Jefe tecnologia > "Easy and effective, too much information in their Youtube channel." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6025329) AF Alexandre F. CEO > "lack of integration with multiple RMMSs." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3401344) NP Nicolas P. IT administrator > "We search a backup solution that support our S3 compatible provider, this one is fully optimised with MSP360 and..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3813985) AR Anderson R. Analyst IT > "Lack of customization in your agent and web portal" [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6450071) MB Marco B. IT Consultant > "So many new features, always new being added and their support is amazing." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6441077) JK Joe K. Systems Network Administrator > "I really haven't found anything I really don't like, I would like to see a better data usage page per device." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024707) JK Joe K. Systems Network Administrator > "Everything you need is on one simple page." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024707) CZ Carl Z. Owner > "Not good ... despite the software having an easy to use, well designed UI." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4075484) Helene V. Director, Content > "It has a great backup capacity, since we were able to make backup copies of each computer in the company and..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3563993) BP Brian P. President > "Dashboard is hard to find answers." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811853) DM Davide M. Director > "Great esperience: we use it in the MSP scenario with great business success: our customers find our service..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3825173) CT Colten T. Backup Specialist > "Support leaves something to be desired." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439484) [View Reviews](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) DG David G. Technician > "Transporters for many systems are available, great for our structure, where the backup storage is directly connected to a single..." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7026418) VN Vlad N. IT System Administrator > "Reporting options could be a bit more detailed out of the box, and the web interface sometimes feels slightly slow with larger..." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7003699) Lee P. IT Consultant > "Every product requires good suport, the account management team are super responsive everytime I have needed them and the..." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7151132) NA Nisar A. Senior Manager - IT > "If we do not renew the license for 1-2 years, customer is charged back dated." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6549215) Hanri L. System Engineer > "It also supports immutable backups, and the VM backup compression works really well, saving a lot of storage space." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7036487) AL Adrian L. IT Admin Support Tech > "Does not support backing up of older OS on physical machines eg." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6669706) PS Paul S. Network Manager > "NAKIVO delivers enterprise-level features at a very competitive price, making it an outstanding value compared to other backup..." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7178707) MM Michał M. IT Solutions Architect > "It does not support RBD as a storage repository out of the box, I am still waiting on that option to be available." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6289417) MP Matteo P. Cybersecurity Specialist > "It has helped simplify backup management, improve recovery readiness, and provide a dependable solution for protecting critical..." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7111993) RB Rohan B. Operations Manager > "Did have some issues getting my head around how to deploy it with their "Transporters". And I needed tech support to add a Linux..." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6166724) JP Joe P. IT Manager > "Additionally, its advanced features like incremental backups, deduplication, and instant recovery options provide strong data..." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6539578) DW Daniel W. IT Engineer > "Probably the most annoying is configuration of email notifications and it's a little difficult to gain access to advanced..." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___5047115) VR Verified Reviewer Teamleader > "I liked NAKIVO Backup & Replication most for its simplicity and efficiency, with a clean, intuitive web interface, flexible..." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7004617) VR Verified Reviewer Infrastructure > "Sometimes error messages are cryptic or things break without human input. But nothing that can be solved with support." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___5092994) PS Paul S. Network Manager > "Overall, NAKIVO has exceeded our expectations with its performance, reporting capabilities, pricing, and outstanding customer..." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7178707) AR Adolfo R. IT Manager > "At the moment there is nothing that I don't like. But if I had to say something it would be the error logs and the monitoring..." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6246926) Lee P. IT Consultant > "Solid product that offers similar features to the market leaders at a better pricepoint, all backed up by a great support channel." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7151132) CS Chris S. Director of IT Strategy > "Current issue between server and client box meaning replication not working. " [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6402729) MP Matteo P. Cybersecurity Specialist > "The product feels mature, practical, and well suited for organizations that want strong backup and disaster recovery capabilities..." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7111993) MD Mateusz D. IT Specialist > "No support for KVM and Proxmox virtualization system" [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6302309) MA Miguel A. Jefe de la Sección Administración Operativa de Sistemas > "Nakivo is a tool that meets our expectations, backups of virtual servers are performed efficiently, saving storage space." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6682956) JW Janusz W. Engineer IT > "Problem with transfering configuration between versions." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6170183) TY Tal Y. Admin > "I’ve been testing out NAKIVO lately, and honestly, it’s probably the only backup solution I’ve found that gives you full..." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7111291) HM Henri M. Expert iCT > "One negative point is the choice of version and the change of options over time." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6015184) MA Mike A. Network Administrator > "The software just works perfectly in the background, and I haven't had a single issue with my backups." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7166744) DB David B. IT Manager > "Quite a big oversight when all offsite backups should be encrypted." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6159094) JD Julian D. Senior IT engineer > "We have been using this product over 7 years now, our company and customers data has been safe ever since." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7187192) Chris B. DevOps engineer > "Finally the monitoring system it provides doesnt worth it really as there are much better monitoring solutions available." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6300628) WQ Wisdom Q. System Engineer > "It also allows easy integration with other third party solutions such as Active Directory." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7027797) MS Manuel S. Linux Engineer > "Some features are missing when you want to do automatic detachment of backups repos and so on. But your complaints get notet and..." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___4731199) CG Chris G. Managing Director > "It offers an intuitive interface, fast backup speeds, and a robust feature set, all at an excellent price point." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6715790) JW Jacek W. IT Engineer > "There is little support for Oracle installed on Linux systems (only Linux level os file backup, not granular one)" [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___4947677) PS Paul S. Network Manager > "One of the biggest advantages is the pricing model." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7178707) William M. CEO > "Some of the other backup solutions did not offer any virtualization appliance installation options." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___4991186) TY Tal Y. Admin > "The logs are clear and detailed, and the docs actually make sense (which is rare)." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7111291) VR Verified Reviewer President > "Would like option for perpetual license since billing my customer annually is problematic. " [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___4649888) Lee P. IT Consultant > "It does what we require, we use a multitude of the features and I have to say I have always been impressed, by the ease of use..." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7151132) Paul G. Technical Manager > "This means that a remote site will not back up if there is a connectivity issue between sites and the Director cannot see the..." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___3474336) YA Yannis A. Senior Technical Consultant > "Robust security (immutability enabled/installed within onboard repository but can also be deployed to other repositories." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6881152) DB Dave B. IT Manager > "The web interface login is not easily reset." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___3846730) MA Mike A. Network Administrator > "It’s a totally stress-free solution with great personal support behind it." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7166744) DB Dave B. IT Manager > "As a smaller company the subscription based softwares end up being much more expensive in the long run." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___4963819) JC James C. IT Director > "My biggest pro is you can go from texting support in the program or website to having a tier 3 engineer connecting to your..." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6102045) DB Dave B. IT Manager > "Updating can be a real hassle." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___4963819) JD Julian D. Senior IT engineer > "On top of that, the pricing is reasonable for what you get." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7187192) LC Luis C. Chief of Support > "The only feature I am missing at the moment is the ability to use other types of storage in S3." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___3429930) WE Wilson E. Senior Data Management > "The web-bassed interface is very intuitive, and setup takes only a few minutes" [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7042382) Harald P. CTO > "We have had problems with file level recovery on large (>1 TB) XFS file systems." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___3494829) Abdul R. Lab IT Consultant > "Unmatched Simplicity, Speed and Reliability, Exceptional Customer Support, Ease of Deployment & Management" [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7018781) Pierre-Edouard H. Founder > "I hate these permanten errors on the console showing CIFS VFS send error in SessSetup = -13" [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___3226786) LD Luca D. IT tech > "Nakivo allowed us to perform monthly tape backups to protect our data offline, the solution provided is practically automated." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6450683) MS Manuel S. IT Technician > "Updates on Nakivo VA can do only via host but not via web GUI and in my case it was very slow." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___3813750) JK Junaid K. IT > "The support, sales, and technical teams were very helpful, responsive, and cooperative throughout the process." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7084363) EG Eugenio G. ITManager > "I guess that should not have Socket CPU limitation on License Plans" [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___3499738) JP Joe P. IT Manager > "It is very cost effective, and the robust data protection makes it a great choice for small to medium businesses." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6561874) Peter D. Senior IT Engineer > "There is no support for signed commercial cert for the webui, but maybe i just dont find it." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___3429239) MP Matteo P. Cybersecurity Specialist > "What I liked most about NAKIVO Backup & Replication is its simplicity and reliability." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7111993) KS Ken S. IT Support > "Migrating backups or trying to solve bugs can be mildly confusing sometimes." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___3250494) MA Mark A. CTO > "It gives us solid protection without unnecessary complexity. " [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7103802) Paul G. Technical Manager > "Better error messages would be nice - they don't always make sense." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___3474336) Chris B. DevOps engineer > "In addition in the latest version nakivo introduced indexing in recovery which makes it even easier to browse all files in your..." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6300628) Raymond J. Systeembeheerder > "Some minor issues I didn't really like the web interface were all changed with a recent release." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___3009262) MA Mark A. CTO > "Deployment was simple, the interface is clean, and backup jobs are easy to manage. " [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7103802) VR Verified Reviewer CTO > "Some strange UI behavior where changes couldn't be saved without any good reason why" [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___2893262) UB Udo B. IT-Systemadministrator > "The use is more or less self-explanatory, but of course there is also a very good manual and an equally good knowledge base that..." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6573495) MN Mukul N. CTO > "Only one partner in INDIA and their response is quite poor." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___2980645) LCP Luis Cedrick P. Postsale Engineer > "Nakivo is a fast and efficient backup tool, but what I find most noteworthy is its granular backup capability, allowing for the..." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6425804) BB Bernhard B. CEO > "I don't know any issues that could be done better..." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___2594039) JS John S. TD > "Cost effective, modern and well rounded feature set, responsive technical support" [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6584678) DB Dave B. IT Manager > "The web interface login is not easily reset." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___3846730) JP Joe P. IT Manager > "Nakivo has increased our data protection and reduced downtime." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6561874) Chris B. DevOps engineer > "Finally the monitoring system it provides doesnt worth it really as there are much better monitoring solutions available." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6300628) Caeilte R. director > "The Nakivo company are easy to deal with and the license delivery is straightforward." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7039069) MN Mukul N. CTO > "Only one partner in INDIA and their response is quite poor." [See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___2980645) [View Reviews](https://www.capterra.com/p/161328/NAKIVO/reviews/) ## User interface 4.65 (255) [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/) 4.81 (465) ### Features MSP360 Backup 22/50 - Access Controls/Permissions - Activity Dashboard - Adaptive Learning - AI Copilot - Alerts/Escalation - API - Archiving & Retention - Automatic Backup - Autonomous Task Execution - Backup Log - Backup Scheduling - Bare-Metal Restore - Cloud Data Protection - Compliance Tracking - Compression - Continuous Backup - Cross-system Integration - Database Server Backup - Data Capture and Transfer - Data Loss Prevention - Data Migration - Data Recovery - Data Replication - Data Retention Management - Data Storage Management - Data Synchronization - Data Visualization - Decision Making - Deduplication - Differential Backup - Disaster Recovery - Drag & Drop - Duplicate Detection - Encryption - File Management - File Server Backup - File Transfer - Generative AI - Incremental Backup - Multi-OS - Multiple Format Support - Multi-step Planning - Policy Management - Proactive Assistance - Ransomware Protection - Real-Time Monitoring - Real-Time Reporting - Remote Access & Monitoring - Remote Backup - Remote Monitoring & Management [See all features](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#features) NAKIVO Backup & Replication Top features 24/50 - Access Controls/Permissions - Activity Dashboard - Adaptive Learning - AI Copilot - Alerts/Escalation - API - Archiving & Retention - Automatic Backup - Autonomous Task Execution - Backup Log - Backup Scheduling - Bare-Metal Restore - Cloud Data Protection - Compliance Tracking - Compression - Continuous Backup - Cross-system Integration - Database Server Backup - Data Capture and Transfer - Data Loss Prevention - Data Migration - Data Recovery - Data Replication - Data Retention Management - Data Storage Management - Data Synchronization - Data Visualization - Decision Making - Deduplication - Differential Backup - Disaster Recovery - Drag & Drop - Duplicate Detection - Encryption - File Management - File Server Backup - File Transfer - Generative AI - Incremental Backup - Multi-OS - Multiple Format Support - Multi-step Planning - Policy Management - Proactive Assistance - Ransomware Protection - Real-Time Monitoring - Real-Time Reporting - Remote Access & Monitoring - Remote Backup - Remote Monitoring & Management [See all features](https://www.capterra.com/p/161328/NAKIVO/#features) ### Recognition MSP360 Backup is recognized as a top-rated tool in 4 Capterra Shortlist reports NAKIVO Backup & Replication is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value Server Backup Software (2024)  Best Value Server Backup Software (2023)  Best Value Server Backup Software (2022)  ### Deployment & support MSP360 Backup Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos NAKIVO Backup & Replication Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details MSP360 Backup - By MSP360 - Located in United States - Founded in 2011 NAKIVO Backup & Replication - By NAKIVO - Located in United States - Founded in 2012 ## Popular Comparisons [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.65 (255)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) vs [IDrive](https://www.capterra.com/p/171884/IDrive/)[4.58 (1,201)](https://www.capterra.com/p/171884/IDrive/reviews/) Contact vendor for pricing Price $0 4.5 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/143536-171884/MSP360-Managed-Backup-vs-IDrive) [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)[4.81 (465)](https://www.capterra.com/p/161328/NAKIVO/reviews/) vs [Vinchin Backup & Recovery](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/)[4.65 (187)](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/reviews/) $99one time Price $0/month 4.7 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/161328-180134/NAKIVO-vs-Vinchin-Backup-Recovery) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.65 (255)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) vs [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.6 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/143536-163343/MSP360-Managed-Backup-vs-Backup-and-Recovery) [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)[4.81 (465)](https://www.capterra.com/p/161328/NAKIVO/reviews/) vs [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) $99one time Price Contact vendor for pricing 4.7 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/161328-163343/NAKIVO-vs-Backup-and-Recovery) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.65 (255)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) vs [Vinchin Backup & Recovery](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/)[4.65 (187)](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/reviews/) Contact vendor for pricing Price $0/month 4.5 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/143536-180134/MSP360-Managed-Backup-vs-Vinchin-Backup-Recovery) [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)[4.81 (465)](https://www.capterra.com/p/161328/NAKIVO/reviews/) vs [VM Backup](https://www.capterra.com/p/122717/Hyper-V-Backup/)[4.75 (194)](https://www.capterra.com/p/122717/Hyper-V-Backup/reviews/) $99one time Price $875/year 4.7 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/122717-161328/Hyper-V-Backup-vs-NAKIVO) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.65 (255)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/143536-184229/MSP360-Managed-Backup-vs-NinjaOne) [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)[4.81 (465)](https://www.capterra.com/p/161328/NAKIVO/reviews/) vs [Iperius Backup](https://www.capterra.com/p/129287/Iperius-Backup/)[4.49 (189)](https://www.capterra.com/p/129287/Iperius-Backup/reviews/) $99one time Price €29one time 4.7 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/129287-161328/Iperius-Backup-vs-NAKIVO) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.65 (255)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) vs [Macrium Reflect Workstation](https://www.capterra.com/p/160544/Macrium-Reflect/)[4.82 (123)](https://www.capterra.com/p/160544/Macrium-Reflect/reviews/) Contact vendor for pricing Price $65/year 4.5 Features 4.7 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/143536-160544/MSP360-Managed-Backup-vs-Macrium-Reflect) [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)[4.81 (465)](https://www.capterra.com/p/161328/NAKIVO/reviews/) vs [IDrive](https://www.capterra.com/p/171884/IDrive/)[4.58 (1,201)](https://www.capterra.com/p/171884/IDrive/reviews/) $99one time Price $0 4.7 Features 4.5 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/161328-171884/NAKIVO-vs-IDrive) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.65 (255)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) vs [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.15 (145)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.4 4.4 Ease of Use 3.7 [View full comparison](https://www.capterra.com/compare/142789-143536/ConnectWise-Automate-vs-MSP360-Managed-Backup) [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)[4.81 (465)](https://www.capterra.com/p/161328/NAKIVO/reviews/) vs [Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)[4.44 (218)](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/reviews/) $99one time Price Contact vendor for pricing 4.7 Features 4.4 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/161328-237140/NAKIVO-vs-Acronis-Cyber-Protect)