# Compare MSP360 Backup vs NAKIVO Backup & Replication 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare MSP360 Backup and NAKIVO Backup & Replication based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/143536-161328/MSP360-Managed-Backup-vs-NAKIVO

---

# MSP360 Backup vs NAKIVO Backup & Replication Features and Cost Comparison

Last updated March 20th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MSP360 BackupNAKIVO Backup & Replication2/4 selected

[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.7 (246)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

[NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)[4.8 (457)](https://www.capterra.com/p/161328/NAKIVO/reviews/)

[## MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.7 (246)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [246 reviews](#user-reviews)

Positive

236

Neutral

7

Negative

3

[## NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)[4.8 (457)](https://www.capterra.com/p/161328/NAKIVO/reviews/)

Starting Price

$99.00one time

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [457 reviews](#user-reviews)

Positive

452

Neutral

4

Negative

1

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 1,699 reviews from server backup software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Feature ratings

Data Recovery

4.4

Disaster Recovery

4.7

Backup Scheduling

4.7

Incremental Backup

4.6

Encryption

4.7

85%Fit

High performer

Feature ratings

Data Recovery

4.8

Disaster Recovery

4.8

Backup Scheduling

4.7

Incremental Backup

4.7

Encryption

4.5

User satisfaction

User satisfaction

4.7

User reviews[246](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.5

Customer support

4.4

User satisfaction

4.8

User reviews[457](https://www.capterra.com/p/161328/NAKIVO/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$99Other, One Time

-   Free version
-   Free trial

Best for

Best for

Managed Service Providers, IT Service Providers, VARs, System Integrators

Best for

The NAKIVO solution delivers complete data protection functionality for SMBs, enterprises and MSPs.

## User reviews

Pros & cons

DE

Daniel E.

Sr Systems Administrator

> "The platform performs reliably for routine backups, and the centralized management console is useful for overseeing..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161)

DE

Daniel E.

Sr Systems Administrator

> "Licensing structure can become confusing when mixing backup types, endpoints, and add-ons."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161)

MM

Maxim M.

CEO

> "It's highly customizable, supports a wide range of storage providers (AWS, Wasabi, Backblaze, etc.), and has detailed..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6796747)

SK

Seth K.

IT Manager

> "Deleting Microsoft 365 user account data is unintuitive and some of the Microsoft 365 integrations in general can take..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439183)

DE

Daniel E.

Sr Systems Administrator

> "Integration with major cloud providers (AWS, Azure, Wasabi, Backblaze), allowing cost control and storage choices."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161)

AR

Anderson R.

Analyst IT

> "Lack of customization in your agent and web portal"

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6450071)

MM

Maxim M.

CEO

> "It's particularly great for customers who already have preferred cloud storage or want control over backup..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6796747)

KM

Ketan M.

IT

> "The restore process can be a little slow."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6515648)

SM

Samantha M.

Jr Network Engineer

> "What I like most is that it is a complete software where msp can manage everything related to data protection, secure..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6448963)

NV

Nataly V.

Support level One

> "The initial configuration can be challenging for new users"

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6451084)

NV

Nataly V.

Support level One

> "Its pay-as-you-go model, while potentially complex, offers cost-effective scalability, making it a reliable tool for..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6451084)

MB

Marco B.

IT Consultant

> "The margins in this industry are razor thin and the competition is fierce."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6441077)

DE

Daniel E.

Sr Systems Administrator

> "In summary, it is a dependable and cost-effective backup solution with strong flexibility."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161)

TB

Tonia B.

IT Administrator

> "MSP360 can be difficult to set up, if you are not carful you may have files on shared drives that do not back up as..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4870374)

Fausto C.

Senior Engineer lvl three

> "The platform does exactly what it promises - manages backups efficiently without overwhelming you with complexity...."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515)

CT

Colten T.

Backup Specialist

> "Support leaves something to be desired."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439484)

SK

Seth K.

IT Manager

> "I like the fact that they are cloud storage agnostic which gives flexibility, plus you can utilize onsite NAS storage. "

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439183)

PP

Peter P.

Director

> "Not being able to use the wi-fi connection on an endpoint when using the boot USB to remote restore an image is a bit..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3813862)

SK

Seth K.

IT Manager

> "I've been using MSP360 Managed Backup for a few years and it's been a simple way to achieve the 3-2-1-1-0 Backup rule. "

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439183)

TD

Ted D.

Owner

> "Restoring files from an image backup is confusing. "

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024810)

Fausto C.

Senior Engineer lvl three

> "It made managing my backups a breeze - saved me loads of time and headaches. Plus, the interface was so straightforward..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515)

JK

Joe K.

Systems Network Administrator

> "I really haven't found anything I really don't like, I would like to see a better data usage page per device."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024707)

MM

Maxim M.

CEO

> "MSP360 has been a dependable solution in our MSP toolkit."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6796747)

TD

Ted D.

Owner

> "I also configuring the retention times is confusing. "

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024810)

IS

Igor S.

IT Consultant

> "I'm using it to delivery a reliable backup solution for some years and have no issues during that time."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6477842)

FG

Frank G.

Owner

> "I accidentally clicked on the wrong link to restore it."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6169453)

DB

Diego B.

security information manager

> "Combined with other technologies, it has enabled us to create new products for customers."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6456639)

JM

Jared M.

System Engineer

> "Some of the features are a little clunky."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6180696)

Fausto C.

Senior Engineer lvl three

> "I loved that I could easily set it up with different cloud storage services without any fuss."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515)

BS

Brett S.

COO

> "With power outages, virus, ransomware, etc. out there, we needed a low cost remote backup solution. "

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3810882)

Fausto C.

Senior Engineer lvl three

> "For businesses looking for a straightforward, effective backup management solution, MSP360 is definitely worth..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515)

AR

Alexander R.

Network and Security Engineer

> "Automation around the product is somewhat difficult (e.g., automating ad-hoc restores from Rundeck). "

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3812267)

AB

Alex B.

Service Manager

> "Has made our lives easier and ability to control backups from afar is great."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6567060)

AS

Alexander S.

Founder and Managing Driector

> "There are too many ways to mess it up and no easy way to clone configurations accoss multiple devices much less sites."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811992)

RM

Ross M.

Director

> "I used this for server backup mostly, it is better than any other product I have used."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6537495)

DF

Diego F.

Director of IT

> "Backup alerts are no longer sent to me after I added another email address."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3815271)

DE

Daniel E.

Sr Systems Administrator

> "The ease of setup and configuration."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161)

AH

Austin H.

IT Manager

> "We had some issues with one of the servers not backing up because of the firewall."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3810557)

KM

Ketan M.

IT

> "Easy to use user interface and the ability to schedule backup from the portal."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6515648)

YL

Yisroel L.

owner

> "They did change a backup type that I was using, which was not secure. "

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4298896)

HT

Henrique T.

Director

> "Reliability and ease of use stood out, although the initial setup was a bit complex."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6441569)

Andrei P.

Data Scientist

> "MSRP360 worst part is to set it up and install."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4340460)

DP

Donnie P.

Systems Administrator

> "The onboarding process was a cinch, the support is fantastic (not that I need it often)."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6459448)

AS

Alexander S.

Founder and Managing Driector

> "Sometimes being a cheapskate leads me to choose the wrong software."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811992)

DC

Douglas C.

IT Analyst

> "The MSP360 Managed Backup is very simple to use, to install and your panel is very usefull."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6460354)

IK

Igor K.

owner

> "However, in most software solution I've been testing I was rarely satisfied, whether it's been the lack of usability,..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___2951966)

NP

Nicolas P.

IT administrator

> "We search a backup solution that support our S3 compatible provider, this one is fully optimised with MSP360 and of..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3813985)

CZ

Carl Z.

Owner

> "Not good ... despite the software having an easy to use, well designed UI."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4075484)

MB

Marco B.

IT Consultant

> "So many new features, always new being added and their support is amazing."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6441077)

BP

Brian P.

President

> "I can't tell what is not backing up or errors"

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811853)

Helene V.

Director, Content

> "It has a great backup capacity, since we were able to make backup copies of each computer in the company and although..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3563993)

Rodrigo S.

CTO

> "Updates a little difficult to understand"

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3824247)

DM

Davide M.

Director

> "Great esperience: we use it in the MSP scenario with great business success: our customers find our service unique,..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3825173)

BP

Brian P.

President

> "Dashboard is hard to find answers."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811853)

Marco H.

Director

> "They don't force you to pay upfront for storage, I use their Amazon S3 bucket and the license price is excellent for a..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3810531)

AF

Alexandre F.

CEO

> "lack of integration with multiple RMMSs."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3401344)

CT

Colten T.

Backup Specialist

> "Looking forward to onboard more clients with it."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439484)

Erick V.

Client Technologies Manager

> "I tried to recover 2 files from a VM backup and the support told me that I had to recover the whole VM which was..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___2131391)

Fausto C.

Senior Engineer lvl three

> "It may not be revolutionary, but it's certainly a competent and reliable tool."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515)

Chase S.

IT Specialist

> "It requires you to keep refilling a $100 bank just to have 5 licenses."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___2154888)

JM

James M.

CIO

> "I like the schedule, retention, encryption and easy installation features."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6047277)

Erick V.

Client Technologies Manager

> "That was one year ago, and I am still waiting for a solution. Since that time, I had to start running 2 different..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___2131391)

Russell W.

CEO

> "It is easy to use and easy to setup."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439872)

Chase S.

IT Specialist

> "I don't feel you get value in what you're paying for."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___2154888)

[View Reviews](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

DG

David G.

Technician

> "Transporters for many systems are available, great for our structure, where the backup storage is directly connected to a single..."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7026418)

VN

Vlad N.

IT System Administrator

> "Reporting options could be a bit more detailed out of the box, and the web interface sometimes feels slightly slow with larger..."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7003699)

Hanri L.

System Engineer

> "It also supports immutable backups, and the VM backup compression works really well, saving a lot of storage space."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7036487)

MM

Michał M.

IT Solutions Architect

> "It does not support RBD as a storage repository out of the box, I am still waiting on that option to be available."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6289417)

MP

Matteo P.

Cybersecurity Specialist

> "It has helped simplify backup management, improve recovery readiness, and provide a dependable solution for protecting critical..."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7111993)

NA

Nisar A.

Senior Manager - IT

> "If we do not renew the license for 1-2 years, customer is charged back dated."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6549215)

VR

Verified Reviewer

Teamleader

> "I liked NAKIVO Backup & Replication most for its simplicity and efficiency, with a clean, intuitive web interface, flexible..."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7004617)

AR

Adolfo R.

IT Manager

> "At the moment there is nothing that I don't like. But if I had to say something it would be the error logs and the monitoring..."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6246926)

MP

Matteo P.

Cybersecurity Specialist

> "The product feels mature, practical, and well suited for organizations that want strong backup and disaster recovery capabilities..."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7111993)

CS

Chris S.

Director of IT Strategy

> "Current issue between server and client box meaning replication not working. "

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6402729)

JP

Joe P.

IT Manager

> "Additionally, its advanced features like incremental backups, deduplication, and instant recovery options provide strong data..."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6539578)

MD

Mateusz D.

IT Specialist

> "No support for KVM and Proxmox virtualization system"

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6302309)

TY

Tal Y.

Admin

> "I’ve been testing out NAKIVO lately, and honestly, it’s probably the only backup solution I’ve found that gives you full web-based..."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7111291)

AL

Adrian L.

IT Admin Support Tech

> "Does not support backing up of older OS on physical machines eg."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6669706)

WQ

Wisdom Q.

System Engineer

> "It also allows easy integration with other third party solutions such as Active Directory."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7027797)

Chris B.

DevOps engineer

> "Finally the monitoring system it provides doesnt worth it really as there are much better monitoring solutions available."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6300628)

LD

Luca D.

IT tech

> "Nakivo allowed us to perform monthly tape backups to protect our data offline, the solution provided is practically automated."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6450683)

MS

Manuel S.

Linux Engineer

> "Some features are missing when you want to do automatic detachment of backups repos and so on. But your complaints get notet and..."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___4731199)

Chris B.

DevOps engineer

> "In addition in the latest version nakivo introduced indexing in recovery which makes it even easier to browse all files in your..."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6300628)

RB

Rohan B.

Operations Manager

> "Did have some issues getting my head around how to deploy it with their "Transporters". And I needed tech support to add a Linux..."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6166724)

TY

Tal Y.

Admin

> "The logs are clear and detailed, and the docs actually make sense (which is rare)."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7111291)

JW

Jacek W.

IT Engineer

> "There is little support for Oracle installed on Linux systems (only Linux level os file backup, not granular one)"

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___4947677)

LCP

Luis Cedrick P.

Postsale Engineer

> "Nakivo is a fast and efficient backup tool, but what I find most noteworthy is its granular backup capability, allowing for the..."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6425804)

DW

Daniel W.

IT Engineer

> "Probably the most annoying is configuration of email notifications and it's a little difficult to gain access to advanced settings."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___5047115)

MA

Miguel A.

Jefe de la Sección Administración Operativa de Sistemas

> "Nakivo is a tool that meets our expectations, backups of virtual servers are performed efficiently, saving storage space."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6682956)

William M.

CEO

> "Some of the other backup solutions did not offer any virtualization appliance installation options."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___4991186)

YA

Yannis A.

Senior Technical Consultant

> "Robust security (immutability enabled/installed within onboard repository but can also be deployed to other repositories."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6881152)

VR

Verified Reviewer

Infrastructure

> "Sometimes error messages are cryptic or things break without human input. But nothing that can be solved with support."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___5092994)

WE

Wilson E.

Senior Data Management

> "The web-bassed interface is very intuitive, and setup takes only a few minutes"

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7042382)

Paul G.

Technical Manager

> "This means that a remote site will not back up if there is a connectivity issue between sites and the Director cannot see the..."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___3474336)

Abdul R.

Lab IT Consultant

> "Unmatched Simplicity, Speed and Reliability, Exceptional Customer Support, Ease of Deployment & Management"

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7018781)

JW

Janusz W.

Engineer IT

> "Problem with transfering configuration between versions."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6170183)

JK

Junaid K.

IT

> "The support, sales, and technical teams were very helpful, responsive, and cooperative throughout the process."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7084363)

HM

Henri M.

Expert iCT

> "One negative point is the choice of version and the change of options over time."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6015184)

MP

Matteo P.

Cybersecurity Specialist

> "What I liked most about NAKIVO Backup & Replication is its simplicity and reliability."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7111993)

DB

David B.

IT Manager

> "Quite a big oversight when all offsite backups should be encrypted."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6159094)

MA

Mark A.

CTO

> "It gives us solid protection without unnecessary complexity. "

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7103802)

DB

Dave B.

IT Manager

> "As a smaller company the subscription based softwares end up being much more expensive in the long run."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___4963819)

MA

Mark A.

CTO

> "Deployment was simple, the interface is clean, and backup jobs are easy to manage. "

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7103802)

DB

Dave B.

IT Manager

> "Updating can be a real hassle."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___4963819)

CG

Chris G.

Managing Director

> "It offers an intuitive interface, fast backup speeds, and a robust feature set, all at an excellent price point."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6715790)

Harald P.

CTO

> "We have had problems with file level recovery on large (>1 TB) XFS file systems."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___3494829)

EP

Emmanouel P.

Admin

> "We liked the new MSP feature where you can give specific access to users for specific machines."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6425157)

MS

Manuel S.

IT Technician

> "Updates on Nakivo VA can do only via host but not via web GUI and in my case it was very slow."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___3813750)

Chris B.

DevOps engineer

> "Also the ability to recover even files from backups give us the granularity we need."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6300628)

VR

Verified Reviewer

President

> "Would like option for perpetual license since billing my customer annually is problematic. "

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___4649888)

JB

James B.

Systems Engineer

> "The API helps us manage and monitor the backup and replications."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6369413)

EG

Eugenio G.

ITManager

> "I guess that should not have Socket CPU limitation on License Plans"

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___3499738)

SN

Sijin N.

IT Administrator

> "Also, the backup repository remapping to a new backup is a wonderful feature i have used in Nakivo."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6240844)

DB

Dave B.

IT Manager

> "The web interface login is not easily reset."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___3846730)

Tiago M.

CEO

> "All our clients that have virtualized servers, uses our Backup and DR solution by Nakivo and the MSP business model is very..."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___4843797)

LC

Luis C.

Chief of Support

> "The only feature I am missing at the moment is the ability to use other types of storage in S3."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___3429930)

JC

James C.

IT Director

> "My biggest pro is you can go from texting support in the program or website to having a tier 3 engineer connecting to your..."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6102045)

Paul G.

Technical Manager

> "Better error messages would be nice - they don't always make sense."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___3474336)

Caeilte R.

director

> "The Nakivo company are easy to deal with and the license delivery is straightforward."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7039069)

Pierre-Edouard H.

Founder

> "I hate these permanten errors on the console showing CIFS VFS send error in SessSetup = -13"

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___3226786)

MD

Mateusz D.

IT Specialist

> "What appeals to me the most, besides the ease of configuration, is the transparency of notifications from the log system"

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6302309)

Peter D.

Senior IT Engineer

> "There is no support for signed commercial cert for the webui, but maybe i just dont find it."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___3429239)

Abdulla M.

IT Manager

> "It's by far the best backup solution I've ever used—reliable, efficient, and packed with powerful features."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6869836)

KS

Ken S.

IT Support

> "Migrating backups or trying to solve bugs can be mildly confusing sometimes."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___3250494)

JK

Junaid K.

IT

> "It also offers great value for money compared to other solutions."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___7084363)

Raymond J.

Systeembeheerder

> "Some minor issues I didn't really like the web interface were all changed with a recent release."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___3009262)

JP

Joe P.

IT Manager

> "It is very cost effective, and the robust data protection makes it a great choice for small to medium businesses."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6561874)

VR

Verified Reviewer

CTO

> "Some strange UI behavior where changes couldn't be saved without any good reason why"

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___2893262)

RS

Rabih S.

Data Center Manager

> "This ensures all your important data is safe without taking up too much storage space."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6393599)

MN

Mukul N.

CTO

> "Only one partner in INDIA and their response is quite poor."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___2980645)

UB

Udo B.

IT-Systemadministrator

> "The use is more or less self-explanatory, but of course there is also a very good manual and an equally good knowledge base that..."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___6573495)

BB

Bernhard B.

CEO

> "I don't know any issues that could be done better..."

[See full review](https://www.capterra.com/p/161328/NAKIVO/#Capterra___2594039)

[View Reviews](https://www.capterra.com/p/161328/NAKIVO/reviews/)

## User interface

4.65 (246)

[NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)

4.81 (457)

### Features

MSP360 Backup

26/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Escalation
-   API
-   Archiving & Retention
-   Automatic Backup
-   Backup Log
-   Backup Scheduling
-   Bare-Metal Restore
-   Compliance Tracking
-   Compression
-   Continuous Backup
-   Data Capture and Transfer
-   Data Loss Prevention
-   Data Migration
-   Data Recovery
-   Data Replication
-   Data Retention Management
-   Data Storage Management
-   Data Synchronization
-   Data Visualization
-   Deduplication
-   Differential Backup
-   Disaster Recovery
-   Drag & Drop
-   Duplicate Detection
-   Encryption
-   File Management
-   File Transfer
-   Generative AI
-   Incremental Backup
-   Multi-OS
-   Multiple Format Support
-   Policy Management
-   Ransomware Protection
-   Real-Time Monitoring
-   Real-Time Reporting
-   Remote Access & Monitoring
-   Remote Monitoring & Management
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   Sensitive Data Identification
-   Server Monitoring
-   Single Sign On
-   SSL Security
-   Third-Party Integrations
-   Two-Factor Authentication
-   Version Control

[See all features](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#features)

NAKIVO Backup & Replication

Top features

30/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Escalation
-   API
-   Archiving & Retention
-   Automatic Backup
-   Backup Log
-   Backup Scheduling
-   Bare-Metal Restore
-   Compliance Tracking
-   Compression
-   Continuous Backup
-   Data Capture and Transfer
-   Data Loss Prevention
-   Data Migration
-   Data Recovery
-   Data Replication
-   Data Retention Management
-   Data Storage Management
-   Data Synchronization
-   Data Visualization
-   Deduplication
-   Differential Backup
-   Disaster Recovery
-   Drag & Drop
-   Duplicate Detection
-   Encryption
-   File Management
-   File Transfer
-   Generative AI
-   Incremental Backup
-   Multi-OS
-   Multiple Format Support
-   Policy Management
-   Ransomware Protection
-   Real-Time Monitoring
-   Real-Time Reporting
-   Remote Access & Monitoring
-   Remote Monitoring & Management
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   Sensitive Data Identification
-   Server Monitoring
-   Single Sign On
-   SSL Security
-   Third-Party Integrations
-   Two-Factor Authentication
-   Version Control

[See all features](https://www.capterra.com/p/161328/NAKIVO/#features)

### Recognition

No recognitions have been awarded to MSP360 Backup

No recognitions have been awarded to NAKIVO Backup & Replication

### Deployment & support

MSP360 Backup

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

NAKIVO Backup & Replication

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

MSP360 Backup

-   By MSP360
-   Located in United States
-   Founded in 2011

NAKIVO Backup & Replication

-   By NAKIVO
-   Located in United States
-   Founded in 2012

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Ease of Use

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