# Compare MSP360 Backup vs Cove Data Protection 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Cove Data Protection and MSP360 Backup based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/143536-163343/MSP360-Managed-Backup-vs-Backup-and-Recovery --- # Cove Data Protection vs MSP360 Backup Features and Cost Comparison Last updated May 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Cove Data ProtectionMSP360 Backup2/4 selected [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.6 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.6 (248)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) [## Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.6 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment AS Based on [367 reviews](#user-reviews) Positive 348 Neutral 12 Negative 7 [## MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.6 (248)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [248 reviews](#user-reviews) Positive 238 Neutral 7 Negative 3 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Features in Managed Service Providers (MSP) Software Best performer 24 / 44 Only Cove Data Protection - Anti Virus - API - Compliance Management 9 / 44 Only MSP360 Backup - Billing & Invoicing - Contract/License Management - Remote Access/Control User satisfaction User satisfaction 4.6 User reviews[367](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.4 Customer support 4.5 User satisfaction 4.6 User reviews[248](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Ease of use 4.4 Functionality 4.5 Value for money 4.5 Customer support 4.4 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Ideal for MSPs or internal IT teams that need easy-to-use, it is a cloud-first data protection and recovery platform for diverse environments. Best for Managed Service Providers, IT Service Providers, VARs, System Integrators ## User reviews Pros & cons Alex S. Technical Innovation and Solutions Champion > "Same technology, but it gave us significantly more reporting options, and made it much easier to verify backups are running across all our clients, without..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144490) DE David E. Owner > "Can not do changes on the backup files unless the host pc /server is online . How ever in a pinch you can at least restore files to an alternate destination." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140373) RR Roger R. Systems Engineer > "The platform provides excellent visibility into backup status, alerts, and historical activity, which helps ensure that all devices are properly protected." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476) DB David B. President, Managing Partner > "Also, the machine literally has to be online to make any change to the setup - which is a problem as we support customers in different time zones. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144299) RR Roger R. Systems Engineer > "Cove includes storage, backup, and management in a single platform, making it cost-effective compared to solutions that require separate storage or licensing..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476) PT Paul T. Information Technology Specialist > "Having onsite copies for real-time instant recovery takes additional resources that having cloud backup should not need." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142875) JM Jonathan M. Technical Consultant > "What I love most about Cove Data Protection is their support. When things are on the line and you need to restore a criticical server, you can reach out to..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140448) GC Greg C. Help Desk Engineer > "The length of time it can take when restoring from a Cove backup, in most cases it seems to take an exceedingly long time to complete." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145889) KM Kyle M. Network Engineer > "I have had an overall positive experience with Cove Data Protection, it's quick to learn with a lot of neat features and has allowed us to spend less time..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7143015) KT Kirk T. Network Engineer > "PC agent console can sometimes be slow to navigate. And many times it requires I remote restart the backup agent service on the host." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142056) KB Ken B. Operations Manager > "Another major benefit is that the backup agents update automatically, eliminating the need for the manual update process we had to deal with in our previous..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145784) BA Blake A. IT Technician > "It seems like occasionally the status information for your backups isn't updated as quickly as one might hope, meaning you have to wait a bit to see if..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140456) SC Shad C. Owner > "One of the standout features is its update and version control—being able to quickly restore previous versions provides real peace of mind." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142215) JM Jonathan M. Technical Consultant > "My least favorite part is that while backup issues are relatively uncommon, in my experience they can be a bit more difficult to fix than some other backup..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140448) EC Eric C. IT Consultant > "The product does its core job well, especially for MSP-style environments, but better reporting, alerting, and more consistent support would make it stronger." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142861) JC Jim C. Founder > "This can be a point of contention with the clients because I cannot quote them exactly how much the backup is going to cost until I deploy it - this is..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144292) JY Josh Y. Managing Director > "from backing up workstations to servers to Office 365(Emails, SharePoint, OneDrive and teams) it's a great all-round cost-effective backup solution." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6807574) MO Matt O. IT Manager > "Having to connect to the local device to run commands instead of from the central portal just takes more clicks than I would like but isn't that big of a deal." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140359) JS John S. IT Solutions Analyst II > "While there is a bit of a learning curve, we've got it integrated in our RMM tools and have scripts to install, or migrate backups with ease." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872) KW Karrie W. Senior Security Engineer > "I got certified in Cove for both backups and restores but I couldn't perform a restore if a incident occurred." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142797) BA Blake A. IT Technician > "Cove Data Protection has really served us well in terms of our backup needs; it is easy to configure, and its cloud-first nature makes sure that there isn’t..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140456) JS John S. IT Solutions Analyst II > "I would say that it's a little slow to load the interface when you're trying to restore files or folders." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872) TM Tracy M. IT Systems Manager > "Our users love the multiple backups a day and often request us to retrieve files for them when they make errors." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142064) Dylan H. President > "The sales rep tried to pull a fast one on us and the buying process has been wastful of our time, disrespectful, and frustrating" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7116272) RR Roger R. Systems Engineer > "The cloud-first architecture makes it easy to manage backups across multiple endpoints without needing additional infrastructure." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476) PM Pete M. Owner > "The 365 backup has some limitations which were not a good fit for my clients. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140491) JK John K. VP > "We have deployed it to almost all of our clients, and use it to protection server and workstation data, as well as Office 365 data in the cloud." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789871) KB Ken B. Operations Manager > "We experienced this firsthand when a server had been decommissioned and we needed to retrieve a file from backup." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145784) JH Justin H. President and Owner > "We love how easy it is to setup and get a new backup running for a customer and how the monitoring helps free up our technicians to work on other tasks. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144322) LT Lauren T. Imaging Systems Administrator > "it takes a very long time to back up, it takes a very long time to restore from a backup and it is not an easy process to do" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145068) CB CHAMSI B. IT Manager > "I got an opportunity to implement Cove’s incremental backup system and it was highly efficient for providing regular protection to the servers and..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796306) RS Rick S. Owner > "The billing and the limited amount of data provided for the price have been a constant headache." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144366) MH Marty H. Owner > "Being able to schedule recovery testing and also the ability to create standby images for a rapid restore in a critical situation, also provides the comfort of..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789796) KB Kevin B. Senior Systems Engineer > "Sometimes hard to navigate the portal. When logging in, it's not always the easiest to get to the locations we need." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142106) EG Eyal G. Head of Sales > "The quality of the backup system is exceptional, ensuring reliable and secure data preservation, while the restore process is user-friendly, efficient, and..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796475) DT Dejan T. Owner > "Pricing structure is a bit odd, servers and office machines are different prices despite no difference in actual setup use or features." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6814881) GC Greg C. Help Desk Engineer > "Cove takes everything about Data Protection and makes it both very secure and very accessible to anyone who will use either for themselves or their clients." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145889) JP Jeff P. Director of IT Operations > "It seems like the interface can be lagging or not as responsive as I would like it to be." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140521) SB Shahar B. ceo > "fast first install, easy configure, good backup and restore speed, backup with no influence on pc user because it backup mailbox and one drive directed from..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790001) JS John S. IT Solutions Analyst II > "Sometimes the initialization errors can be a bit cryptic as well" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872) MS Matthew S. Sr. Systems Engineer > "The dashboard at-a-glance view gives the most meaningful information about all backups." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142380) SR Stephen R. CEO > "This makes it difficult to fine-tune backup policies for more complex environments where you may only want to protect certain folders, file types, or..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6798846) JK Jacob K. Engineer > "Thousands of file restores, numerous Hardware level restores have all gone without any issue." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142901) MM Michael M. Systems Engineer > "It's been in use for our customers for a number of years and cannot come up with a legitmate con." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142871) BB Brian B. CTO > "Update and version control is handled well on the backend, so we're not chasing patches or worrying about agent compatibility." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142061) MW Matt W. Sr. IT Administrator > "Probably related to me being restricted to the n-central dashboard instead of directly through a Cove dashboard, but finding and obtaining the agent can be a..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801160) RD Robert D. Level III Engineer > "Cove has been a smooth experience from start to finished and has really come in clutch with recovering a few environments after their servers crashed hard and..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142194) MM Michael M. NOC Engineer > "I guess the user interface could be modernized a bit, everything is fairly easy to find. But some of it does look a bit dated." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145060) CM Chris M. CTO > "Reliable backups, great features, including boot verification and standby images." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140415) UM Ulises M. Tech > "Interface can feel a bit dated and not always intuitive." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145023) RD Richard D. Owner > "I have been able to restore individual files and Microsoft 365 emails as needed. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144351) RD Robert D. Level III Engineer > "Failures, though rare, have not been detailed for a quicker resolution." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142194) JH Justin H. President and Owner > "We have had a great experience with Cove for backing up Servers and PCs and our Microsoft 365 clients." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144322) AM Andrew M. Director of Operations > "The recovery console looks and feels a bit old." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7141156) NW Nate W. Partner > "Cove does a decent job of BCDR at a cheaper price point then some of the other competitors like Axcient, Slide, Datto, etc. and it's simple to install and test." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140599) AA Alexander A. Network Engineer > "With TBs in overage, it will generate a hefty bill." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142189) CF Char F. President > "Incremental backups running in the background require no manual work, and our clients are never disrupted." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142216) DM Dan M. Director > "Lack of name recognition for our clients." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145257) RH Raymond H. COO > "Over a quarter of a century of utilizing Backup programs, cove data protection has provided one of the finest in regards to Backup, recovery, Disaster recovery..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791097) CJ Clyde J. Director > "It could s slightly hi pricing and does not seem to get cheaper by adding more servers. Plus if you reinstall you can be charged twice in the month for the..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791223) MS Matthew S. Sr. Systems Engineer > "Backing up extra products outside of Windows such as NAS', databases, etc., is very simple. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142380) AJ Andrew J. Technical Manager > "Also, 365 backup doesn't cover OneNote files natively and I don't believe it will back up an online email archive." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801558) TH Timothy H. Project Engineer > "The backup and restore process rarely and issues and when needed support is amazing. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142926) CL Colwyn L. I.T Manager > "Sometimes you are not able to cut and paste them so you end up having to take a picture when working on a remote machine." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791328) AR Aaron R. System Engineer > "Support has been very helpful in problems with why backups did not complete successful, server issues not cove." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140466) ES Ethan S. Owner > "Email alerts are lacking." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140369) CM Chris M. CTO > "As N-Able partners, we appreciate that we have many avenues to ask questions and get answers, and the fast, reliable backups keep us he." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140415) JC Jeff C. President > "I question if they are even legit, as they continue to charge for services even after notification of cancellation." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6821421) EC Eric C. IT Consultant > "Overall, Cove Data Protection has been a dependable backup platform for endpoint and server protection." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142861) MN Mike N. Managing Director > "There have been some issues with O365 SharePoint licencing and backups that have driven us down path we did not want to go." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6794957) AT Allan T. Technical Account Manager > "I myself and a couple of my engineers were able to enroll servers with minimal training or effort. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140465) IF Iain F. Director > "The documentation is comprehensive but is keyword based, wrong keyword and you are not finding it, think bsod rather blue screen." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6793173) IB Igor B. Network Technician > "Cove Data Protection offers a simple and centralized way to manage backups across both Microsoft 365 and endpoints." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790924) WK Warren K. Director > "This can make it challenging to quote monthly cost for client" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6808106) AA Alexander A. Network Engineer > "Software has been working well for many years. When it comes to restoring data, it works flawlessly AS LONG AS you have succesfull back up." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142189) JS Jeff S. President > "I don't like that it's not a single pane of glass with N-Able. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144288) MZ Marcos Z. IT Support Specialist > "The efficiency of the incremental backups ensured that I could easily back up our critical systems many times in a day without a straining our internet..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801361) JS James S. Strategic Solutions Consultant > "I recently tried to migrate an older distro of Linux to Azure using standby replication, and it was not fun. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791162) SC Shad C. Owner > "The cloud storage is dependable and scales well, while file management is intuitive and easy to navigate." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142215) JK Jarrett K. IT Manager > "I am unsure about what the process will be when I need to restore data to a replacement PC for a failed workstation" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6798716) [View Reviews](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) DE Daniel E. Sr Systems Administrator > "The platform performs reliably for routine backups, and the centralized management console is useful for overseeing..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161) DE Daniel E. Sr Systems Administrator > "Licensing structure can become confusing when mixing backup types, endpoints, and add-ons." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161) DE Daniel E. Sr Systems Administrator > "Integration with major cloud providers (AWS, Azure, Wasabi, Backblaze), allowing cost control and storage choices." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161) SK Seth K. IT Manager > "Deleting Microsoft 365 user account data is unintuitive and some of the Microsoft 365 integrations in general can take..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439183) MM Maxim M. CEO > "It's highly customizable, supports a wide range of storage providers (AWS, Wasabi, Backblaze, etc.), and has detailed job..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6796747) AR Anderson R. Analyst IT > "Lack of customization in your agent and web portal" [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6450071) SM Samantha M. Jr Network Engineer > "What I like most is that it is a complete software where msp can manage everything related to data protection, secure..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6448963) KM Ketan M. IT > "The restore process can be a little slow." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6515648) NV Nataly V. Support level One > "Its pay-as-you-go model, while potentially complex, offers cost-effective scalability, making it a reliable tool for..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6451084) NV Nataly V. Support level One > "The initial configuration can be challenging for new users" [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6451084) DE Daniel E. Sr Systems Administrator > "In summary, it is a dependable and cost-effective backup solution with strong flexibility." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161) MB Marco B. IT Consultant > "The margins in this industry are razor thin and the competition is fierce." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6441077) Fausto C. Senior Engineer lvl three > "The platform does exactly what it promises - manages backups efficiently without overwhelming you with complexity. While..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515) TB Tonia B. IT Administrator > "MSP360 can be difficult to set up, if you are not carful you may have files on shared drives that do not back up as..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4870374) MM Maxim M. CEO > "It's particularly great for customers who already have preferred cloud storage or want control over backup destinations...." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6796747) CT Colten T. Backup Specialist > "Support leaves something to be desired." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439484) SK Seth K. IT Manager > "I like the fact that they are cloud storage agnostic which gives flexibility, plus you can utilize onsite NAS storage. " [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439183) PP Peter P. Director > "Not being able to use the wi-fi connection on an endpoint when using the boot USB to remote restore an image is a bit of a..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3813862) SK Seth K. IT Manager > "I've been using MSP360 Managed Backup for a few years and it's been a simple way to achieve the 3-2-1-1-0 Backup rule. " [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439183) TD Ted D. Owner > "Restoring files from an image backup is confusing. " [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024810) Fausto C. Senior Engineer lvl three > "It made managing my backups a breeze - saved me loads of time and headaches. Plus, the interface was so straightforward..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515) JK Joe K. Systems Network Administrator > "I really haven't found anything I really don't like, I would like to see a better data usage page per device." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024707) BS Brian S. Owner > "Easy to set up and use, with a smooth experience that makes managing backups simple and stress-free." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#SoftwareAdvice___7140703) TD Ted D. Owner > "I also configuring the retention times is confusing. " [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024810) IS Igor S. IT Consultant > "I'm using it to delivery a reliable backup solution for some years and have no issues during that time." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6477842) FG Frank G. Owner > "I accidentally clicked on the wrong link to restore it." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6169453) DB Diego B. security information manager > "Combined with other technologies, it has enabled us to create new products for customers." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6456639) JM Jared M. System Engineer > "Some of the features are a little clunky." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6180696) Fausto C. Senior Engineer lvl three > "I loved that I could easily set it up with different cloud storage services without any fuss." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515) BS Brett S. COO > "With power outages, virus, ransomware, etc. out there, we needed a low cost remote backup solution. " [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3810882) Fausto C. Senior Engineer lvl three > "For businesses looking for a straightforward, effective backup management solution, MSP360 is definitely worth considering." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515) AR Alexander R. Network and Security Engineer > "Automation around the product is somewhat difficult (e.g., automating ad-hoc restores from Rundeck). " [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3812267) AB Alex B. Service Manager > "Has made our lives easier and ability to control backups from afar is great." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6567060) AS Alexander S. Founder and Managing Driector > "There are too many ways to mess it up and no easy way to clone configurations accoss multiple devices much less sites." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811992) RM Ross M. Director > "I used this for server backup mostly, it is better than any other product I have used." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6537495) DF Diego F. Director of IT > "Backup alerts are no longer sent to me after I added another email address." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3815271) MM Maxim M. CEO > "MSP360 has been a dependable solution in our MSP toolkit." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6796747) AH Austin H. IT Manager > "We had some issues with one of the servers not backing up because of the firewall." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3810557) DE Daniel E. Sr Systems Administrator > "The ease of setup and configuration." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161) YL Yisroel L. owner > "They did change a backup type that I was using, which was not secure. " [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4298896) KM Ketan M. IT > "Easy to use user interface and the ability to schedule backup from the portal." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6515648) Andrei P. Data Scientist > "MSRP360 worst part is to set it up and install." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4340460) HT Henrique T. Director > "Reliability and ease of use stood out, although the initial setup was a bit complex." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6441569) AS Alexander S. Founder and Managing Driector > "Sometimes being a cheapskate leads me to choose the wrong software." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811992) DP Donnie P. Systems Administrator > "The onboarding process was a cinch, the support is fantastic (not that I need it often)." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6459448) IK Igor K. owner > "However, in most software solution I've been testing I was rarely satisfied, whether it's been the lack of usability, and..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___2951966) DC Douglas C. IT Analyst > "The MSP360 Managed Backup is very simple to use, to install and your panel is very usefull." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6460354) CZ Carl Z. Owner > "Not good ... despite the software having an easy to use, well designed UI." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4075484) NP Nicolas P. IT administrator > "We search a backup solution that support our S3 compatible provider, this one is fully optimised with MSP360 and of..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3813985) BP Brian P. President > "I can't tell what is not backing up or errors" [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811853) MB Marco B. IT Consultant > "So many new features, always new being added and their support is amazing." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6441077) Rodrigo S. CTO > "Updates a little difficult to understand" [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3824247) Helene V. Director, Content > "It has a great backup capacity, since we were able to make backup copies of each computer in the company and although it..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3563993) BP Brian P. President > "Dashboard is hard to find answers." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811853) DM Davide M. Director > "Great esperience: we use it in the MSP scenario with great business success: our customers find our service unique, from..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3825173) AF Alexandre F. CEO > "lack of integration with multiple RMMSs." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3401344) [View Reviews](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) ## User interface 4.63 (367) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/) 4.65 (248) ### Features Cove Data Protection Top features 24/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/163343/Backup-and-Recovery/#features) MSP360 Backup 9/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#features) ### Recognition No recognitions have been awarded to Cove Data Protection MSP360 Backup is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Cove Data Protection Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos MSP360 Backup Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Cove Data Protection - By N-able - Located in United States - Founded in MSP360 Backup - By MSP360 - Located in United States - Founded in 2011 ## Popular Comparisons [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (251)](https://www.capterra.com/p/13803/N-central/reviews/) Contact vendor for pricing Price $1.75 4.6 Features 4.2 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-163343/N-central-vs-Backup-and-Recovery) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.65 (248)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (251)](https://www.capterra.com/p/13803/N-central/reviews/) Contact vendor for pricing Price $1.75 4.5 Features 4.2 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-143536/N-central-vs-MSP360-Managed-Backup) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (195)](https://www.capterra.com/p/163344/N-sight/reviews/) Contact vendor for pricing Price $99/month 4.6 Features 4.2 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/163343-163344/Backup-and-Recovery-vs-N-sight) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.65 (248)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) vs [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (195)](https://www.capterra.com/p/163344/N-sight/reviews/) Contact vendor for pricing Price $99/month 4.5 Features 4.2 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/143536-163344/MSP360-Managed-Backup-vs-N-sight) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [Comet Backup](https://www.capterra.com/p/162943/Comet-Backup/)[4.73 (74)](https://www.capterra.com/p/162943/Comet-Backup/reviews/) Contact vendor for pricing Price $19/month 4.6 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/162943-163343/Comet-Backup-vs-Backup-and-Recovery) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.65 (248)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) vs [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) Contact vendor for pricing Price $129/month 4.5 Features 4.4 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/143536-207618/MSP360-Managed-Backup-vs-Syncro) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) Contact vendor for pricing Price $129/month 4.6 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163343-207618/Backup-and-Recovery-vs-Syncro) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.65 (248)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/143536-184229/MSP360-Managed-Backup-vs-NinjaOne) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/) Contact vendor for pricing Price $29/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163343-170401/Backup-and-Recovery-vs-ITGlue) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.65 (248)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/) Contact vendor for pricing Price $129/month 4.5 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/143536-144309/MSP360-Managed-Backup-vs-Atera) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/163343-184229/Backup-and-Recovery-vs-NinjaOne) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.65 (248)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) vs [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/) Contact vendor for pricing Price $29/month 4.5 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/143536-170401/MSP360-Managed-Backup-vs-ITGlue)