# Compare MSP360 Backup vs N-sight RMM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare MSP360 Backup and N-sight RMM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/143536-163344/MSP360-Managed-Backup-vs-N-sight

---

# MSP360 Backup vs N-sight RMM Features and Cost Comparison

Last updated June 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MSP360 BackupN-sight RMM2/4 selected

[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.6 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.3 (201)](https://www.capterra.com/p/163344/N-sight/reviews/)

[## MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.6 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [249 reviews](#user-reviews)

Positive

239

Neutral

7

Negative

3

[## N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.3 (201)](https://www.capterra.com/p/163344/N-sight/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.3

Customer Service

4

Reviews Sentiment

NB

Based on [201 reviews](#user-reviews)

Positive

181

Neutral

13

Negative

7

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## Summary

* * *

Features in Managed Service Providers (MSP) Software

10 / 44

Best performer

41 / 44

Only N-sight RMM

-   Active Directory Integration
-   Activity Tracking
-   Anti Virus

User satisfaction

User satisfaction

4.6

User reviews[249](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.5

Customer support

4.4

User satisfaction

4.3

User reviews[201](https://www.capterra.com/p/163344/N-sight/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.1

Customer support

4.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$99Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Managed Service Providers, IT Service Providers, VARs, System Integrators

Best for

N-sight is a tool designed for managed service providers (MSPs) and IT departments, resellers, and corporate IT teams.

## User reviews

Pros & cons

DE

Daniel E.

Sr Systems Administrator

> "The platform performs reliably for routine backups, and the centralized management console is useful for..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161)

DE

Daniel E.

Sr Systems Administrator

> "Licensing structure can become confusing when mixing backup types, endpoints, and add-ons."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161)

DE

Daniel E.

Sr Systems Administrator

> "Integration with major cloud providers (AWS, Azure, Wasabi, Backblaze), allowing cost control and storage choices."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161)

SK

Seth K.

IT Manager

> "Deleting Microsoft 365 user account data is unintuitive and some of the Microsoft 365 integrations in general can..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439183)

MM

Maxim M.

CEO

> "It's highly customizable, supports a wide range of storage providers (AWS, Wasabi, Backblaze, etc.), and has..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6796747)

AR

Anderson R.

Analyst IT

> "Lack of customization in your agent and web portal"

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6450071)

SM

Samantha M.

Jr Network Engineer

> "What I like most is that it is a complete software where msp can manage everything related to data protection,..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6448963)

KM

Ketan M.

IT

> "The restore process can be a little slow."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6515648)

NV

Nataly V.

Support level One

> "Its pay-as-you-go model, while potentially complex, offers cost-effective scalability, making it a reliable tool..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6451084)

NV

Nataly V.

Support level One

> "The initial configuration can be challenging for new users"

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6451084)

KV

Kevin V.

NA

> "Great product, has backup to of vms and image based backs"

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#SoftwareAdvice___7151530)

MB

Marco B.

IT Consultant

> "The margins in this industry are razor thin and the competition is fierce."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6441077)

DE

Daniel E.

Sr Systems Administrator

> "In summary, it is a dependable and cost-effective backup solution with strong flexibility."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161)

CT

Colten T.

Backup Specialist

> "Support leaves something to be desired."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439484)

Fausto C.

Senior Engineer lvl three

> "The platform does exactly what it promises - manages backups efficiently without overwhelming you with complexity...."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515)

PP

Peter P.

Director

> "Not being able to use the wi-fi connection on an endpoint when using the boot USB to remote restore an image is a..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3813862)

MM

Maxim M.

CEO

> "It's particularly great for customers who already have preferred cloud storage or want control over backup..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6796747)

TD

Ted D.

Owner

> "Restoring files from an image backup is confusing. "

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024810)

SK

Seth K.

IT Manager

> "I like the fact that they are cloud storage agnostic which gives flexibility, plus you can utilize onsite NAS..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439183)

JK

Joe K.

Systems Network Administrator

> "I really haven't found anything I really don't like, I would like to see a better data usage page per device."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024707)

SK

Seth K.

IT Manager

> "I've been using MSP360 Managed Backup for a few years and it's been a simple way to achieve the 3-2-1-1-0 Backup..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439183)

TD

Ted D.

Owner

> "I also configuring the retention times is confusing. "

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024810)

Fausto C.

Senior Engineer lvl three

> "It made managing my backups a breeze - saved me loads of time and headaches. Plus, the interface was so..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515)

FG

Frank G.

Owner

> "I accidentally clicked on the wrong link to restore it."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6169453)

BS

Brian S.

Owner

> "Easy to set up and use, with a smooth experience that makes managing backups simple and stress-free."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#SoftwareAdvice___7140703)

JM

Jared M.

System Engineer

> "Some of the features are a little clunky."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6180696)

IS

Igor S.

IT Consultant

> "I'm using it to delivery a reliable backup solution for some years and have no issues during that time."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6477842)

BS

Brett S.

COO

> "With power outages, virus, ransomware, etc. out there, we needed a low cost remote backup solution. "

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3810882)

DB

Diego B.

security information manager

> "Combined with other technologies, it has enabled us to create new products for customers."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6456639)

AR

Alexander R.

Network and Security Engineer

> "Automation around the product is somewhat difficult (e.g., automating ad-hoc restores from Rundeck). "

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3812267)

Fausto C.

Senior Engineer lvl three

> "I loved that I could easily set it up with different cloud storage services without any fuss."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515)

AS

Alexander S.

Founder and Managing Driector

> "There are too many ways to mess it up and no easy way to clone configurations accoss multiple devices much less..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811992)

Fausto C.

Senior Engineer lvl three

> "For businesses looking for a straightforward, effective backup management solution, MSP360 is definitely worth..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515)

TB

Tonia B.

IT Administrator

> "MSP360 can be difficult to set up, if you are not carful you may have files on shared drives that do not back up..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4870374)

AB

Alex B.

Service Manager

> "Has made our lives easier and ability to control backups from afar is great."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6567060)

DF

Diego F.

Director of IT

> "Backup alerts are no longer sent to me after I added another email address."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3815271)

RM

Ross M.

Director

> "I used this for server backup mostly, it is better than any other product I have used."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6537495)

AH

Austin H.

IT Manager

> "We had some issues with one of the servers not backing up because of the firewall."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3810557)

MM

Maxim M.

CEO

> "MSP360 has been a dependable solution in our MSP toolkit."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6796747)

YL

Yisroel L.

owner

> "They did change a backup type that I was using, which was not secure. "

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4298896)

DE

Daniel E.

Sr Systems Administrator

> "The ease of setup and configuration."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161)

Andrei P.

Data Scientist

> "MSRP360 worst part is to set it up and install."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4340460)

EA

Erol A.

Owner

> "Its easy to setup and intuitive."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7146686)

AS

Alexander S.

Founder and Managing Driector

> "Sometimes being a cheapskate leads me to choose the wrong software."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811992)

KM

Ketan M.

IT

> "Easy to use user interface and the ability to schedule backup from the portal."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6515648)

IK

Igor K.

owner

> "However, in most software solution I've been testing I was rarely satisfied, whether it's been the lack of..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___2951966)

HT

Henrique T.

Director

> "Reliability and ease of use stood out, although the initial setup was a bit complex."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6441569)

CZ

Carl Z.

Owner

> "Not good ... despite the software having an easy to use, well designed UI."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4075484)

DP

Donnie P.

Systems Administrator

> "The onboarding process was a cinch, the support is fantastic (not that I need it often)."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6459448)

BP

Brian P.

President

> "I can't tell what is not backing up or errors"

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811853)

DC

Douglas C.

IT Analyst

> "The MSP360 Managed Backup is very simple to use, to install and your panel is very usefull."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6460354)

Rodrigo S.

CTO

> "Updates a little difficult to understand"

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3824247)

NP

Nicolas P.

IT administrator

> "We search a backup solution that support our S3 compatible provider, this one is fully optimised with MSP360 and..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3813985)

BP

Brian P.

President

> "Dashboard is hard to find answers."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811853)

MB

Marco B.

IT Consultant

> "So many new features, always new being added and their support is amazing."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6441077)

AF

Alexandre F.

CEO

> "lack of integration with multiple RMMSs."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3401344)

[View Reviews](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

NB

Nick B.

Systems Engineer

> "N-sight is a comprehensive tool that we use everyday to keep informed on all of our device health, patches, and connectivity."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7155256)

KW

Karrie W.

Senior Security Engineer

> "I spent a lot of time creating the necessary images required to do the branding, then when it finally got put in place, I was not happy..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7178832)

AK

August K.

Managed services Engineer

> "N-sight RMM gives us strong control over managed devices and makes it easy to run scripts, monitor systems, and handle issues remotely."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7157532)

SV

Sebastian V.

IT-Consultant

> "The Remote Access feature is very feature rich but are lacking in good performance, there are generally many freezes/hickups which i do..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717)

Sean O.

Director

> "The dashboard is clean and apart logicl, from one widget which still says "Feature Unavailable" (for which I am still to get an answer..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6872255)

SV

Sebastian V.

IT-Consultant

> "Some elements of the UI in All devices in management and monitoring is in dire need of a UI overhaul, some menus are not very apparent to..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717)

TR

Thane R.

Director

> "The alerting and automation tools are particularly useful, they allow us to proactively address issues before they become problems, and..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138)

CF

Chris F.

Restaurant Systems Engineer

> "Linux workstation integration is severely lacking as remote control is only available via Windows emulation (WINE) and installation is..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800951)

PD

Phil D.

Director

> "Using automated tasks allows us to keep devices healthy (there is also an automation cookbook which allows you access to prebuilt scripts)"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6835254)

KS

Kevin S.

Senior Network Engineer

> "The lack of cohesion between all the modules is inconvenient, cove backup and sentinel are entirely separate dashboards than the main..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6791336)

TC

Troy C.

Founder

> "As a remote monitoring and management (RMM) platform, it strikes the perfect balance between robust functionality and ease of use. Whether..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801344)

JS

Jeff S.

President

> "Doesn't fully integrate with other products which is annoying, but I get used to it. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7147191)

SK

Sean K.

IT Engineer

> "The design, immediately I liked the layout, and the navigation as I wanted something that suited my own workflow needs, with minimal..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789753)

TG

Tony G.

CIO

> "Scripting - most of my techs are not coding experts, and have difficulty creating tasks via automation. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117)

TC

Troy C.

Founder

> "The built-in remote access (Take Control) is lightning-fast and reliable, enabling our team to provide immediate support without the need..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801344)

TG

Tony G.

CIO

> "Then without notice, the MSP Account was disabled. When this happened, customer service said the account expired, even though we'd been..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117)

Sean O.

Director

> "Deployment of the agent to new clients is simple enough, and using the "Take Control" facility, can be deployed remotely if desired."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6872255)

SW

Spencer W.

Systems Engineer

> "I am not a huge fan of having to enter the admin password for the device every time I want to start a "take control" session."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805755)

TR

Thane R.

Director

> "It gives us a clear, real-time overview of all client devices, and the automation features save a lot of manual effort."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138)

DG

Daniel G.

Genereal I.T. Manager

> "Cannot display my monitored systems in my time zone so it’s an unresolved issue"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798961)

JK

John K.

Chief Strategy Officer

> "Robust and intuitive platform delivering powerful tools for remote monitoring, patch management, and cybersecurity."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796754)

NF

Nick F.

CTO

> "The monitors would also alert for things that didn't make sense and support could never solve the issues, so many got turned off."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796568)

HL

Heath L.

Helpdesk Engineer

> "RMM through N-able allows us to do most of what we need to do from anywhere, which is valuable to us service engineers."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798835)

HU

Hindrik U.

Group IT Manager

> "slightly outdated user interface with a lot of small tabs and navigation menus that are not easy to use or click."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796363)

CS

Chris S.

Application Engineer

> "I have avoided many issues and my customers have stayed online as I am able to perform corrective actions prior to small issues becoming..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790816)

MV

Marcel V.

Owner

> "Not very good at sharing ticketing information with other PSA applications like Halo (for example)."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796718)

AH

Antonio H.

IT Director

> "Love the fact that when we use remote management, we see the device even when the user is logged out or when they are switching users."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805756)

MW

Mark W.

Director

> "not great, the departments we speak to take ages to come back to us, the sales side is the worst, this is the second year we have waited..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790481)

HU

Hindrik U.

Group IT Manager

> "The central administration console, allowing to have quick overview and important actions available within a click."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796363)

TG

Tony G.

CIO

> "Changing to "Notify" triggers a bunch of patch related alert, which is undesireable. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117)

VR

Verified Reviewer

Owner

> "Presently, I am working with a different RMM and it is not as easy, but it has less limitations."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7151359)

TG

Tony G.

CIO

> "This product experience has tainted my opinion about n-able as a whole, since I'm not somewhat concerned that the RMM or Cove backup could..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117)

LC

Lachlan C.

Director and Senior Consultant

> "It was quick to configure and deploy the basics with N-sight and the integrations make it valuable for streamlining processes."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6795895)

AL

Andre L.

CISO

> "Only chat tech support available. When there are problems with the agents, they are not self-healing."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789611)

CF

Chris F.

Restaurant Systems Engineer

> "Product excels when used primary for inventory and remote-control management of Windows PCs. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800951)

DL

David L.

Director of Research and Development

> "Weird bugs occasionally, wish some products were more granular and less turn on or turn off."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805920)

MF

Mike F.

Owner

> "I like the document backup feature which can be deployed with the simple click of a button and at modest cost. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602)

MF

Mike F.

Owner

> "There is plenty to like. But due to experiences in the last year - especially with adopting Apple products into the system, and price..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602)

TR

Thane R.

Director

> "It's helped us improve response times, stay ahead of potential issues, and deliver consistent support across our client base."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138)

MF

Mike F.

Owner

> "The reports - such as the client inventory report have not been updated in the last 10+ years. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602)

SV

Sebastian V.

IT-Consultant

> "This is the best and most function rich RMM tool I've used and I'm excited for it's future as it's evident N-able are actively developing..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717)

MF

Mike F.

Owner

> "We have had substantial issues with adopting Mac's and the Apple RMM portion of the product. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602)

MV

Mike V.

Technical manager

> "It works well and provides a dashboard that contains all the necessary components to provide IT services."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058)

JK

Jarrett K.

IT Manager

> "I dislike that it times out and requires loggining in again after a few hours."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798748)

VR

Verified Reviewer

Owner

> "Its ease of use was because it had a lot of pre-defined features. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7151359)

LP

Lee P.

IT Director

> "Their billing practices and support around billing can be frustrating."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6802872)

PG

Pam G.

Service Desk

> "I liked how intuitive the navigation of the main hub of RMM."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7157284)

NB

Nick B.

Systems Engineer

> "It is difficult to find something I dislike about N-sight."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7155256)

HL

Heath L.

Helpdesk Engineer

> "Aside from the extreme annoyance mentioned in the "what did you like least" portion, I have had few complaints, and find the tools..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798835)

BH

Brian H.

Director of IT and Cybersecurity

> "Pushing out scripts and software is sometimes challenging and unreliable."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800967)

KS

Kevin S.

Senior Network Engineer

> "So i feel we are somewhat locked into the environment HOWEVER the customer service is great and they do seem to value our input and..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6791336)

AoKTH

Albert or Kao-Teng H.

System Admin

> "It is frustrating when I have been typing for 15 minutes and everything disappears."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789784)

BH

Brian H.

Director of IT and Cybersecurity

> "Take Control is fantastic and the ability to open monitors in additional windows if wonderful."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800967)

JL

James L.

President

> "Move to the license commitment model is a big negative for us."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789573)

CJ

Clyde J.

Director

> "Good value for money when you concise the extras given and how the dashboard brings info from other products too."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789805)

MV

Marcel V.

Owner

> "MSP Manager software is overly complicated and a closed system."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796718)

DR

Dustin R.

CEO

> "I use it to support about two hundred machines and overall it works for me and my IT business."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807742)

FA

Fredrik A.

Vd

> "Seems a little bit old in some departments and you get logged out to fast"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805777)

BK

Bill K.

Director

> "Some issues with Bitdefender, patching, as I said, but it's soo good to be able to jump on in the background and powershell"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790148)

CS

Chris S.

Application Engineer

> "I struggle to find solutions that are clear in the help files."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790816)

AP

Avery P.

IT and Systems Analyst

> "I am able for the most part to utilize the tools without need for outside assistance, and when I do need help N-Able consistently delivers"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789362)

RR

Robert R.

Owner Head tech

> "patch management has too many errors."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796811)

LL

Larry L.

Technician and Sales

> "Our success manager and solution engineers are keeping us on top of things so we can grow our business."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801189)

GM

Gina M.

Director of MIS

> "Customer support took a while before finally helping us through our migration."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801219)

DL

Derek L.

IT Ops Mgr

> "It's very intuitive and give administrators lots of remote control over the devices it manages."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789597)

JF

Jordan F.

Technical Analyst

> "Cannot see all base pricing and commitment."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807655)

MV

Mike V.

Technical manager

> "It seems to provide most of the required services to help us provide our services to our clients."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058)

MV

Mike V.

Technical manager

> "However, in our particular case, we don't utilise many of the services provided."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058)

JY

Jim Y.

Tier Three Tech Specialist

> "I love the interface & the ease of use as well as the ability to manage all our clients on a single platform."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789686)

JL

James L.

President

> "Integrations have been poor with Cove and Sentinel One. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789573)

DL

Derek L.

IT Ops Mgr

> "The Network Discovery module has been very helpful to find unmanaged machines."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789597)

JM

Jim M.

CxO

> "You might have to pay for additional that you wont use."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6799422)

MF

Mike F.

Owner

> "It has several helpful predefined checks. And the virus and backup tools are easy to use and among the best available. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602)

RY

Robert Y.

President

> "Hard to navigate sometimes or do updating"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798808)

BW

Brian W.

Partner

> "Some RMM installation issues, but once those were worked out install was successful. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6802568)

IF

Iain F.

Director

> "Its development is stalled."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789955)

JG

John G.

IT Manager

> "There are advantages to going to the n-Central, but for the client's needs are, n-Sight was the best fit."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6795542)

MV

Mike V.

Technical manager

> "It is extremely expensive, especially for a small IT provider."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058)

TR

Thane R.

Director

> "Remote access is fast and reliable, which is essential for delivering responsive support."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138)

RO

Rikiya O.

IT support

> "Introduction to users was not smooth in the past."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807564)

[View Reviews](https://www.capterra.com/p/163344/N-sight/reviews/)

## User interface

4.64 (249)

4.30 (201)

### Features

MSP360 Backup

10/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#features)

N-sight RMM

Top features

41/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/163344/N-sight/#features)

### Recognition

MSP360 Backup is recognized as a top-rated tool in 4 Capterra Shortlist reports

N-sight RMM is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

MSP360 Backup

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

N-sight RMM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

MSP360 Backup

-   By MSP360
-   Located in United States
-   Founded in 2011

N-sight RMM

-   By N-able
-   Located in United States
-   Founded in

## Popular Comparisons

[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.64 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

vs

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Contact vendor for pricing

Price

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4.5

Features

4.6

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/143536-163343/MSP360-Managed-Backup-vs-Backup-and-Recovery)

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.30 (201)](https://www.capterra.com/p/163344/N-sight/reviews/)

vs

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[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.64 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

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Contact vendor for pricing

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$1.75

4.5

Features

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4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/13803-143536/N-central-vs-MSP360-Managed-Backup)

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.30 (201)](https://www.capterra.com/p/163344/N-sight/reviews/)

vs

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$99/month

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$129/month

4.3

Features

4.4

4.3

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4.6

[View full comparison](https://www.capterra.com/compare/163344-207618/N-sight-vs-Syncro)

[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.64 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

vs

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/)

Contact vendor for pricing

Price

$129/month

4.5

Features

4.4

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/143536-207618/MSP360-Managed-Backup-vs-Syncro)

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.30 (201)](https://www.capterra.com/p/163344/N-sight/reviews/)

vs

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (340)](https://www.capterra.com/p/170401/ITGlue/reviews/)

$99/month

Price

$29/month

4.3

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/163344-170401/N-sight-vs-ITGlue)

[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.64 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.5

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/143536-184229/MSP360-Managed-Backup-vs-NinjaOne)

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.30 (201)](https://www.capterra.com/p/163344/N-sight/reviews/)

vs

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$99/month

Price

Contact vendor for pricing

4.3

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/163344-184229/N-sight-vs-NinjaOne)

[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.64 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

vs

[Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (449)](https://www.capterra.com/p/144309/Atera/reviews/)

Contact vendor for pricing

Price

$129/month

4.5

Features

4.3

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/143536-144309/MSP360-Managed-Backup-vs-Atera)

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.30 (201)](https://www.capterra.com/p/163344/N-sight/reviews/)

vs

[Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (449)](https://www.capterra.com/p/144309/Atera/reviews/)

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4.3

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[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.64 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

vs

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Contact vendor for pricing

Price

$29/month

4.5

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/143536-170401/MSP360-Managed-Backup-vs-ITGlue)

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.30 (201)](https://www.capterra.com/p/163344/N-sight/reviews/)

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4.3

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