# Compare MSP360 Backup vs N-sight RMM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare N-sight RMM and MSP360 Backup based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/143536-163344/MSP360-Managed-Backup-vs-N-sight

---

# N-sight RMM vs MSP360 Backup Features and Cost Comparison

Last updated March 20th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

N-sight RMMMSP360 Backup2/4 selected

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.3 (197)](https://www.capterra.com/p/163344/N-sight/reviews/)

[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.6 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

[## N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.3 (197)](https://www.capterra.com/p/163344/N-sight/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

PD

SO

Based on [197 reviews](#user-reviews)

Positive

177

Neutral

13

Negative

7

[## MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.6 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [249 reviews](#user-reviews)

Positive

239

Neutral

7

Negative

3

## Send this comparison chart to my inbox

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## Summary

* * *

Features in Managed Service Providers (MSP) Software

Best performer

41 / 44

Only N-sight RMM

-   Active Directory Integration
-   Activity Tracking
-   Anti Virus

9 / 44

User satisfaction

User satisfaction

4.3

User reviews[197](https://www.capterra.com/p/163344/N-sight/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.1

Customer support

4.0

User satisfaction

4.6

User reviews[249](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

$99Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

N-sight is a tool designed for managed service providers (MSPs) and IT departments, resellers, and corporate IT teams.

Best for

Managed Service Providers, IT Service Providers, VARs, System Integrators

## User reviews

Pros & cons

PD

Phil D.

Director

> "Using automated tasks allows us to keep devices healthy (there is also an automation cookbook which allows you access to prebuilt..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6835254)

SV

Sebastian V.

IT-Consultant

> "The Remote Access feature is very feature rich but are lacking in good performance, there are generally many freezes/hickups which i..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717)

Sean O.

Director

> "The dashboard is clean and apart logicl, from one widget which still says "Feature Unavailable" (for which I am still to get an answer..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6872255)

SV

Sebastian V.

IT-Consultant

> "Some elements of the UI in All devices in management and monitoring is in dire need of a UI overhaul, some menus are not very apparent..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717)

TR

Thane R.

Director

> "The alerting and automation tools are particularly useful, they allow us to proactively address issues before they become problems,..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138)

CF

Chris F.

Restaurant Systems Engineer

> "Linux workstation integration is severely lacking as remote control is only available via Windows emulation (WINE) and installation is..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800951)

TC

Troy C.

Founder

> "As a remote monitoring and management (RMM) platform, it strikes the perfect balance between robust functionality and ease of use...."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801344)

KS

Kevin S.

Senior Network Engineer

> "The lack of cohesion between all the modules is inconvenient, cove backup and sentinel are entirely separate dashboards than the main..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6791336)

SK

Sean K.

IT Engineer

> "The design, immediately I liked the layout, and the navigation as I wanted something that suited my own workflow needs, with minimal..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789753)

JS

Jeff S.

President

> "Doesn't fully integrate with other products which is annoying, but I get used to it. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7147191)

TC

Troy C.

Founder

> "The built-in remote access (Take Control) is lightning-fast and reliable, enabling our team to provide immediate support without the..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801344)

TG

Tony G.

CIO

> "Scripting - most of my techs are not coding experts, and have difficulty creating tasks via automation. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117)

Sean O.

Director

> "Deployment of the agent to new clients is simple enough, and using the "Take Control" facility, can be deployed remotely if desired."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6872255)

TG

Tony G.

CIO

> "Then without notice, the MSP Account was disabled. When this happened, customer service said the account expired, even though we'd..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117)

TR

Thane R.

Director

> "It gives us a clear, real-time overview of all client devices, and the automation features save a lot of manual effort."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138)

SW

Spencer W.

Systems Engineer

> "I am not a huge fan of having to enter the admin password for the device every time I want to start a "take control" session."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805755)

JK

John K.

Chief Strategy Officer

> "Robust and intuitive platform delivering powerful tools for remote monitoring, patch management, and cybersecurity."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796754)

DG

Daniel G.

Genereal I.T. Manager

> "Cannot display my monitored systems in my time zone so it’s an unresolved issue"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798961)

HL

Heath L.

Helpdesk Engineer

> "RMM through N-able allows us to do most of what we need to do from anywhere, which is valuable to us service engineers."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798835)

NF

Nick F.

CTO

> "The monitors would also alert for things that didn't make sense and support could never solve the issues, so many got turned off."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796568)

CS

Chris S.

Application Engineer

> "I have avoided many issues and my customers have stayed online as I am able to perform corrective actions prior to small issues..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790816)

HU

Hindrik U.

Group IT Manager

> "slightly outdated user interface with a lot of small tabs and navigation menus that are not easy to use or click."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796363)

AH

Antonio H.

IT Director

> "Love the fact that when we use remote management, we see the device even when the user is logged out or when they are switching users."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805756)

MV

Marcel V.

Owner

> "Not very good at sharing ticketing information with other PSA applications like Halo (for example)."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796718)

HU

Hindrik U.

Group IT Manager

> "The central administration console, allowing to have quick overview and important actions available within a click."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796363)

MW

Mark W.

Director

> "not great, the departments we speak to take ages to come back to us, the sales side is the worst, this is the second year we have..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790481)

LC

Lachlan C.

Director and Senior Consultant

> "It was quick to configure and deploy the basics with N-sight and the integrations make it valuable for streamlining processes."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6795895)

TG

Tony G.

CIO

> "Changing to "Notify" triggers a bunch of patch related alert, which is undesireable. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117)

CF

Chris F.

Restaurant Systems Engineer

> "Product excels when used primary for inventory and remote-control management of Windows PCs. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800951)

TG

Tony G.

CIO

> "This product experience has tainted my opinion about n-able as a whole, since I'm not somewhat concerned that the RMM or Cove backup..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117)

MF

Mike F.

Owner

> "I like the document backup feature which can be deployed with the simple click of a button and at modest cost. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602)

AL

Andre L.

CISO

> "Only chat tech support available. When there are problems with the agents, they are not self-healing."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789611)

TR

Thane R.

Director

> "It's helped us improve response times, stay ahead of potential issues, and deliver consistent support across our client base."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138)

DL

David L.

Director of Research and Development

> "Weird bugs occasionally, wish some products were more granular and less turn on or turn off."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805920)

SV

Sebastian V.

IT-Consultant

> "This is the best and most function rich RMM tool I've used and I'm excited for it's future as it's evident N-able are actively..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717)

MF

Mike F.

Owner

> "There is plenty to like. But due to experiences in the last year - especially with adopting Apple products into the system, and..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602)

MV

Mike V.

Technical manager

> "It works well and provides a dashboard that contains all the necessary components to provide IT services."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058)

MF

Mike F.

Owner

> "The reports - such as the client inventory report have not been updated in the last 10+ years. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602)

HL

Heath L.

Helpdesk Engineer

> "Aside from the extreme annoyance mentioned in the "what did you like least" portion, I have had few complaints, and find the tools..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798835)

MF

Mike F.

Owner

> "We have had substantial issues with adopting Mac's and the Apple RMM portion of the product. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602)

KS

Kevin S.

Senior Network Engineer

> "So i feel we are somewhat locked into the environment HOWEVER the customer service is great and they do seem to value our input and..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6791336)

JK

Jarrett K.

IT Manager

> "I dislike that it times out and requires loggining in again after a few hours."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798748)

BH

Brian H.

Director of IT and Cybersecurity

> "Take Control is fantastic and the ability to open monitors in additional windows if wonderful."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800967)

LP

Lee P.

IT Director

> "Their billing practices and support around billing can be frustrating."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6802872)

CJ

Clyde J.

Director

> "Good value for money when you concise the extras given and how the dashboard brings info from other products too."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789805)

BH

Brian H.

Director of IT and Cybersecurity

> "Pushing out scripts and software is sometimes challenging and unreliable."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800967)

DR

Dustin R.

CEO

> "I use it to support about two hundred machines and overall it works for me and my IT business."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807742)

AoKTH

Albert or Kao-Teng H.

System Admin

> "It is frustrating when I have been typing for 15 minutes and everything disappears."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789784)

BK

Bill K.

Director

> "Some issues with Bitdefender, patching, as I said, but it's soo good to be able to jump on in the background and powershell"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790148)

JL

James L.

President

> "Move to the license commitment model is a big negative for us."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789573)

AP

Avery P.

IT and Systems Analyst

> "I am able for the most part to utilize the tools without need for outside assistance, and when I do need help N-Able consistently..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789362)

MV

Marcel V.

Owner

> "MSP Manager software is overly complicated and a closed system."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796718)

LL

Larry L.

Technician and Sales

> "Our success manager and solution engineers are keeping us on top of things so we can grow our business."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801189)

FA

Fredrik A.

Vd

> "Seems a little bit old in some departments and you get logged out to fast"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805777)

DL

Derek L.

IT Ops Mgr

> "It's very intuitive and give administrators lots of remote control over the devices it manages."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789597)

CS

Chris S.

Application Engineer

> "I struggle to find solutions that are clear in the help files."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790816)

MM

Mackay M.

Tech

> "My overall experience has been good, but I have mainly only used the asset inventory features."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6813561)

RR

Robert R.

Owner Head tech

> "patch management has too many errors."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796811)

MV

Mike V.

Technical manager

> "It seems to provide most of the required services to help us provide our services to our clients."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058)

GM

Gina M.

Director of MIS

> "Customer support took a while before finally helping us through our migration."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801219)

JY

Jim Y.

Tier Three Tech Specialist

> "I love the interface & the ease of use as well as the ability to manage all our clients on a single platform."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789686)

JF

Jordan F.

Technical Analyst

> "Cannot see all base pricing and commitment."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807655)

DL

Derek L.

IT Ops Mgr

> "The Network Discovery module has been very helpful to find unmanaged machines."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789597)

MV

Mike V.

Technical manager

> "However, in our particular case, we don't utilise many of the services provided."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058)

MF

Mike F.

Owner

> "It has several helpful predefined checks. And the virus and backup tools are easy to use and among the best available. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602)

JL

James L.

President

> "Integrations have been poor with Cove and Sentinel One. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789573)

BW

Brian W.

Partner

> "Some RMM installation issues, but once those were worked out install was successful. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6802568)

JM

Jim M.

CxO

> "You might have to pay for additional that you wont use."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6799422)

JG

John G.

IT Manager

> "There are advantages to going to the n-Central, but for the client's needs are, n-Sight was the best fit."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6795542)

RY

Robert Y.

President

> "Hard to navigate sometimes or do updating"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798808)

TR

Thane R.

Director

> "Remote access is fast and reliable, which is essential for delivering responsive support."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138)

IF

Iain F.

Director

> "Its development is stalled."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789955)

HR

Herman R.

Owner

> "Good options for login, account, master key or none"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807580)

MV

Mike V.

Technical manager

> "It is extremely expensive, especially for a small IT provider."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058)

AP

Avery P.

IT and Systems Analyst

> "Software is more the most part reliable and consistent, and still receives active updates."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789362)

RO

Rikiya O.

IT support

> "Introduction to users was not smooth in the past."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807564)

RC

Rj C.

Service Manager

> "Remote control is a must and this provides everything i need."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796461)

SM

Scott M.

Owner

> "Lately, I don't care for all the upselling. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800926)

JM

Jim M.

CxO

> "It offers quick insight to client computers."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6799422)

RR

Ruben R.

IT Manager

> "Also, the url itself is not easy to remember"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789726)

[View Reviews](https://www.capterra.com/p/163344/N-sight/reviews/)

DE

Daniel E.

Sr Systems Administrator

> "The platform performs reliably for routine backups, and the centralized management console is useful for overseeing..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161)

DE

Daniel E.

Sr Systems Administrator

> "Licensing structure can become confusing when mixing backup types, endpoints, and add-ons."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161)

DE

Daniel E.

Sr Systems Administrator

> "Integration with major cloud providers (AWS, Azure, Wasabi, Backblaze), allowing cost control and storage choices."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161)

SK

Seth K.

IT Manager

> "Deleting Microsoft 365 user account data is unintuitive and some of the Microsoft 365 integrations in general can take..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439183)

MM

Maxim M.

CEO

> "It's highly customizable, supports a wide range of storage providers (AWS, Wasabi, Backblaze, etc.), and has detailed..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6796747)

AR

Anderson R.

Analyst IT

> "Lack of customization in your agent and web portal"

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6450071)

SM

Samantha M.

Jr Network Engineer

> "What I like most is that it is a complete software where msp can manage everything related to data protection, secure..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6448963)

KM

Ketan M.

IT

> "The restore process can be a little slow."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6515648)

NV

Nataly V.

Support level One

> "Its pay-as-you-go model, while potentially complex, offers cost-effective scalability, making it a reliable tool for..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6451084)

NV

Nataly V.

Support level One

> "The initial configuration can be challenging for new users"

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6451084)

DE

Daniel E.

Sr Systems Administrator

> "In summary, it is a dependable and cost-effective backup solution with strong flexibility."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161)

MB

Marco B.

IT Consultant

> "The margins in this industry are razor thin and the competition is fierce."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6441077)

Fausto C.

Senior Engineer lvl three

> "The platform does exactly what it promises - manages backups efficiently without overwhelming you with complexity...."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515)

TB

Tonia B.

IT Administrator

> "MSP360 can be difficult to set up, if you are not carful you may have files on shared drives that do not back up as..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4870374)

MM

Maxim M.

CEO

> "It's particularly great for customers who already have preferred cloud storage or want control over backup..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6796747)

CT

Colten T.

Backup Specialist

> "Support leaves something to be desired."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439484)

SK

Seth K.

IT Manager

> "I like the fact that they are cloud storage agnostic which gives flexibility, plus you can utilize onsite NAS storage...."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439183)

PP

Peter P.

Director

> "Not being able to use the wi-fi connection on an endpoint when using the boot USB to remote restore an image is a bit..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3813862)

SK

Seth K.

IT Manager

> "I've been using MSP360 Managed Backup for a few years and it's been a simple way to achieve the 3-2-1-1-0 Backup rule...."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439183)

TD

Ted D.

Owner

> "Restoring files from an image backup is confusing. "

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024810)

Fausto C.

Senior Engineer lvl three

> "It made managing my backups a breeze - saved me loads of time and headaches. Plus, the interface was so..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515)

JK

Joe K.

Systems Network Administrator

> "I really haven't found anything I really don't like, I would like to see a better data usage page per device."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024707)

BS

Brian S.

Owner

> "Easy to set up and use, with a smooth experience that makes managing backups simple and stress-free."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#SoftwareAdvice___7140703)

TD

Ted D.

Owner

> "I also configuring the retention times is confusing. "

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024810)

IS

Igor S.

IT Consultant

> "I'm using it to delivery a reliable backup solution for some years and have no issues during that time."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6477842)

FG

Frank G.

Owner

> "I accidentally clicked on the wrong link to restore it."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6169453)

DB

Diego B.

security information manager

> "Combined with other technologies, it has enabled us to create new products for customers."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6456639)

JM

Jared M.

System Engineer

> "Some of the features are a little clunky."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6180696)

Fausto C.

Senior Engineer lvl three

> "I loved that I could easily set it up with different cloud storage services without any fuss."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515)

BS

Brett S.

COO

> "With power outages, virus, ransomware, etc. out there, we needed a low cost remote backup solution. "

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3810882)

Fausto C.

Senior Engineer lvl three

> "For businesses looking for a straightforward, effective backup management solution, MSP360 is definitely worth..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515)

AR

Alexander R.

Network and Security Engineer

> "Automation around the product is somewhat difficult (e.g., automating ad-hoc restores from Rundeck). "

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3812267)

AB

Alex B.

Service Manager

> "Has made our lives easier and ability to control backups from afar is great."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6567060)

AS

Alexander S.

Founder and Managing Driector

> "There are too many ways to mess it up and no easy way to clone configurations accoss multiple devices much less sites."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811992)

RM

Ross M.

Director

> "I used this for server backup mostly, it is better than any other product I have used."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6537495)

DF

Diego F.

Director of IT

> "Backup alerts are no longer sent to me after I added another email address."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3815271)

MM

Maxim M.

CEO

> "MSP360 has been a dependable solution in our MSP toolkit."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6796747)

AH

Austin H.

IT Manager

> "We had some issues with one of the servers not backing up because of the firewall."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3810557)

DE

Daniel E.

Sr Systems Administrator

> "The ease of setup and configuration."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161)

YL

Yisroel L.

owner

> "They did change a backup type that I was using, which was not secure. "

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4298896)

EA

Erol A.

Owner

> "Its easy to setup and intuitive."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7146686)

Andrei P.

Data Scientist

> "MSRP360 worst part is to set it up and install."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4340460)

KM

Ketan M.

IT

> "Easy to use user interface and the ability to schedule backup from the portal."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6515648)

AS

Alexander S.

Founder and Managing Driector

> "Sometimes being a cheapskate leads me to choose the wrong software."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811992)

HT

Henrique T.

Director

> "Reliability and ease of use stood out, although the initial setup was a bit complex."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6441569)

IK

Igor K.

owner

> "However, in most software solution I've been testing I was rarely satisfied, whether it's been the lack of usability,..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___2951966)

DP

Donnie P.

Systems Administrator

> "The onboarding process was a cinch, the support is fantastic (not that I need it often)."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6459448)

CZ

Carl Z.

Owner

> "Not good ... despite the software having an easy to use, well designed UI."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4075484)

DC

Douglas C.

IT Analyst

> "The MSP360 Managed Backup is very simple to use, to install and your panel is very usefull."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6460354)

BP

Brian P.

President

> "I can't tell what is not backing up or errors"

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811853)

NP

Nicolas P.

IT administrator

> "We search a backup solution that support our S3 compatible provider, this one is fully optimised with MSP360 and of..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3813985)

Rodrigo S.

CTO

> "Updates a little difficult to understand"

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3824247)

MB

Marco B.

IT Consultant

> "So many new features, always new being added and their support is amazing."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6441077)

BP

Brian P.

President

> "Dashboard is hard to find answers."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811853)

Helene V.

Director, Content

> "It has a great backup capacity, since we were able to make backup copies of each computer in the company and although..."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3563993)

AF

Alexandre F.

CEO

> "lack of integration with multiple RMMSs."

[See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3401344)

[View Reviews](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

## User interface

4.29 (197)

[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)

4.64 (249)

### Features

N-sight RMM

Top features

41/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/163344/N-sight/#features)

MSP360 Backup

9/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#features)

### Recognition

No recognitions have been awarded to N-sight RMM

MSP360 Backup is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

N-sight RMM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

MSP360 Backup

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

N-sight RMM

-   By N-able
-   Located in United States
-   Founded in

MSP360 Backup

-   By MSP360
-   Located in United States
-   Founded in 2011

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