# Compare MSP360 Backup vs Site24x7 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Site24x7 and MSP360 Backup based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/143536-168192/MSP360-Managed-Backup-vs-Site24x7 --- # Site24x7 vs MSP360 Backup Features and Cost Comparison Last updated March 20th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Site24x7MSP360 Backup2/4 selected [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.7 (343)](https://www.capterra.com/p/168192/Site24x7/reviews/) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.7 (246)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) [## Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.7 (343)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting Price $10.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [343 reviews](#user-reviews) Positive 332 Neutral 8 Negative 3 [## MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.7 (246)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [246 reviews](#user-reviews) Positive 236 Neutral 7 Negative 3 What’s your intended use case? ## Summary * * * Features in Managed Service Providers (MSP) Software Best performer 25 / 44 Only Site24x7 - API - Audit Trail - Compliance Management 9 / 44 Only MSP360 Backup - Contract/License Management User satisfaction User satisfaction 4.7 User reviews[343](https://www.capterra.com/p/168192/Site24x7/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.5 Customer support 4.5 User satisfaction 4.7 User reviews[246](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Ease of use 4.4 Functionality 4.5 Value for money 4.5 Customer support 4.4 Price starts from Price starts from $10Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Site24x7 is built for small and medium businesses, and caters to job functions that include the business owner/web app administrator, site reliability engineer, system administrator and IT manager. Best for Managed Service Providers, IT Service Providers, VARs, System Integrators ## User reviews Pros & cons AJ Akshay J. CTO > "Site24x7 for its comprehensive, all-in-one monitoring capabilities, which offer deep visibility into servers, networks,..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7118406) VR Verified Reviewer Asst. Manager > "some of the parameters give alert and notifi9cation very late like windows update. when server is in reboot state , and..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7046455) CSL Carlos Salvador L. Dev PBX VoIP > "It is a very useful tool that can not only be integrated into the Zoho environment but also into your website and servers,..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7068564) SG Shivani G. Technical Specialist - cloud > "in site 24x7 least like part is managing licensing and there are also hidden feartures also in cloudspend need more..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6778667) RD Ryan D. Service Delivery Manager > "The visibility it provides into network performance, availability, and issues is clear and actionable, allowing us to..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917) RD Ryan D. Service Delivery Manager > "The only thing issue we've had is no dynamic interface alerting rules to add monitors but not alerting on access ports." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917) RK Rishabh K. Busier development associate > "It solves visibility gaps across serves,appsand network,enabling us to detect issues early and reduce downtime" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7050613) VS Vishal S. SRE > "Some advanced configuration settings feel hidden or less intuitive, and occasional UI lag has been experienced when..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6830193) Sachin Y. Network Security Engineer > "My overall experience is highly positive because of its advanced features which provides a good support in monitoring all..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7073915) AE Abdelrahman E. Cloud Operations Engineer > "Also, the alerts via SMS and phone call are limited unless you buy extra credits, which can be inconvenient during..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6858049) RD Ryan D. Service Delivery Manager > "We're able to offer robust monitoring services to our customers at a more affordable cost to them and were able to get..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917) AK Andrew K. VP Operations > "Some of the account management features are confusing, especially if purchased through Zoho One." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7019749) VR Verified Reviewer Senior Infrastructure Engineer > "Site24x7 immediately filled the void we had - having a third party monitor public services to make sure our platform was..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099146) RT Rahul T. DGM > "User account Management is not very effective to manage and mapping of users in different customer account" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6819647) VS Vishal S. SRE > "The dashboards are clean and customizable, and the alerting system is highly configurable with multi-channel support..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6830193) Gabriel F. Database Administrator > "The main drawback has been occasional instability with some plugins." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099080) SG Shivani G. Technical Specialist - cloud > "In site 24x7 i like the scheduled reports, custom metrics and notifications, plugins, automation and multiple account in 1..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6778667) AK Andrew K. VP Operations > "Hard to know where to go for user management, billing, etc." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7019749) BO Bruno O. Support Director > "What I like most is that it didn’t take long to get running, and once the alerts were configured it’s been pretty..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7107728) AM Amro M. Proactive Support > "The admin GUI could be a bit tricky, with multiple "Admin" tabs at each customer level." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6538079) Austin E. CTO > "No real issues and much better functionality that our old simple monitoring service for local servers and external sites." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7096730) JJ Joseph J. President > "It can be a bit complicated to configure properly and some of the default alert settings are too low." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6538041) Muhammad U. Program Manager - Cloud and Infrastructure > "I’ve been using Site24x7 to manage a hybrid environment for a while now, and it’s become our go-to for infrastructure..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7072960) RmV Rémi V. System Administrator > "the Linux application monitoring system which only works with processes and not services" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6407786) Peter A. IT Asset,Configuration Manager, Service Catalog and Knowledge Manager > "I love the proactive monitoring capability of Site24x7. Because it uses multiply sites or datacentres in it services , you..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6584385) Harsh S. System Engineer > "Missing functionalities that exist in other monitoring tools create a noticeable gap." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6344515) Gabriel F. Database Administrator > "It provides good visibility into availability and performance and helps identify issues quickly." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099080) IB Ivan B. IT Admin > "The price to upgrade plan can be costly." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6832751) DP Dimitris P. Cloud Solutions Architect > "Site24x7 is a very comprehensive monitoring tool that can accommodate all our needs without the need to have different..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6882082) SS Sailesh S. Senior Network System Administrator and DevOps Engineer > "Frequent Mail spams the user and it should be fixed." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6590571) VR Verified Reviewer Asst. Manager > "Site24x7 have big range of custom plugins which do the job very well." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7046455) Peter A. IT Asset,Configuration Manager, Service Catalog and Knowledge Manager > "I just do not like the plenty alerts sent when degradation starts" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6584385) JK Jitae K. Sr.Devops Engineer > "Easy UI / Easy Monitor Setup for admin and also Site24x7 provides intuitive monitors / graph for real time monitoring." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6874547) AR Abdul R. Cloud engineer > "sometimes getting slower than usual and alerts not receiving" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6373935) JR Jonny R. Marketing Director > "The alerts are quick, and the insights have helped us prevent downtime and stay ahead of issues. While there’s a learning..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6490049) MC Miranda C. IT Director > "I always have to message support to figure out how to change any settings." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6677237) AK Andrew K. VP Operations > "There are products out there with more bells and whistles, but this gets the job done in a simple but effective way." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7019749) DM David M. IT Manager > "Pricing is not very clear, also the sales process a bit complicated." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6464421) UM Uday M. Sr IT Admin > "Site24x7 offers broad monitoring across servers, websites, and cloud apps." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7009198) VP Viren P. IT Manager > "Cumbersome setup process, sometimes not easily understandable" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6616208) VR Verified Reviewer Senior Software Engineer > "The report of when events have fired is quite useful to see the availability over time." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7111019) MC Miranda C. IT Director > "Very difficult to configure anything other than what is native to it." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6677237) Gabriel F. Database Administrator > "It offers a solid set of features and helps support daily operations." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099080) RPS Raj Prakash S. IT Manager > "timely Support and some time technical issues." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6693468) JS Jeremy S. IT Support Engineer > "Easy to configure agents, clean useful dashboard, default monitors are just about all that most people need. " [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7073493) Abhishek S. Infrastructure Lead > "Lacks multiple configuration profiles for monitors2." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4971179) HM Henrique M. Devops Analyst > "Our monitoring offers extensive customization." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7023815) KG Kallol G. System Support - IMS > "The additional basic monitor add-on price is too much high." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4893847) Harsh S. System Engineer > "The consolidated dashboard simplifies oversight, while website and network monitoring capabilities ensure early issue..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6344515) JM Joshua M. Network/Systems Support Technician > "The site can be a little noisy due to so many options being available." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4810511) RF Raul F. CIO > "My experience with the product is tremendous, and it helps us identify problems and resolve situations preemptively." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6835600) PS Prashantha S. Cloud deployment specialist > "Salesforce plugin is not there, too many alerts" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4898744) Muhammad U. Program Manager - Cloud and Infrastructure > "The "single pane of glass" visibility is the biggest winner for me." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7072960) RB Rob B. Lead Support engineer > "Sometimes it is difficult to determine where the licenses are being used for each monitor, the numbers don't always add..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4290919) EP Evgeny P. CTO > "Huge catalogues of monitors, ease of deployment, fair pricing model." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7029213) SK Suman K. Software engineer > "More false positive alerts are observed." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4855475) CU Chidiebere U. Network Engineer > "It gave me the alerting features I needed and its weekly performance summary solved one of my major reporting problems" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6618130) AJ Aaron J. Network and Security Manager > "UI is a little crowded but not so much that it was confusing." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___5071374) PC Paul C. Programmer > "I love to overall NOC view where I can see the status of all the servers at a glance, plus the automations save me a..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6696421) GK Gokulapandi K. Devops Specialist > "I reached customer support recently, Customer support is slow." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6134748) NM Nick M. Network Engineer > "We can easily identify a problem device and troubleshoot within minutes." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6779321) LR Lokesh R. Staff > "Lack promotion and marketing. " [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4898719) UM Uday M. Sr IT Admin > "The dashboards are simple, alerts are accurate, reports are clear, and setup is quick." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7009198) Stuart R. Product Owner - Carrier Ops > "When you have a lot of sites or services to be monitored, the main screen can get a little busy / crowded." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4231834) AW Aidan W. Chief Customer Officer > "Alerting is clean and easy to set up with SMS for critical issues" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7055696) Mohammed Younus S. Information Security Analysts > "To provide timely notification when the server went down or became unresponsive." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4400198) AF Andrew F. Infrastructure engineer > "The monitoring of our websites has been spot on when detecting issues." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6851908) OY Onohara Y. empoyee > "I didn't receive the invitation emailAccounting user cannot be added and payment cannot be set, which is fatal" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4628712) TB Tamer B. ProdOps > "It is cheap, has a lot of option for monitoring, and their probes are worldwide." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6811904) SB Shreekara B. Service management office > "Dashboard is not up as expected." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4898735) RD Ryan D. Service Delivery Manager > "Site24x7 has been a game changer for our operations." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917) UO Umurcan O. ceo > "the price is a bit expensive." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4981357) VR Verified Reviewer programmer > "Their suite of applications provide a “one stop shop” for almost all IT related support software." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6533152) AC Atul C. DevOps > "Occasional False Positives" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4876713) NA Nada A. QA Manager > "Overall, Site24x7 is a valuable tool for monitoring and improving system reliability." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6884715) TB Thyago B. CEO > "I miss Drilldown capabilities on custom dashboards/plugins" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4657305) MN Mukesh N. Technical Specialist > "Overall it is a great product I have been using this from last 6 to 7 months in our organization the support team also..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6778907) PK Praveen K. IT > "Unable to stop the monitoring of Servers during business hours" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4644245) IB Ivan B. IT Admin > "The monitoring website capabilities is realy precise and reliable." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6832751) CN Chris N. Managing Director > "Lack of extensions and log storing options." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4697574) [View Reviews](https://www.capterra.com/p/168192/Site24x7/reviews/) DE Daniel E. Sr Systems Administrator > "The platform performs reliably for routine backups, and the centralized management console is useful for overseeing..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161) DE Daniel E. Sr Systems Administrator > "Licensing structure can become confusing when mixing backup types, endpoints, and add-ons." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161) MM Maxim M. CEO > "It's highly customizable, supports a wide range of storage providers (AWS, Wasabi, Backblaze, etc.), and has detailed..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6796747) SK Seth K. IT Manager > "Deleting Microsoft 365 user account data is unintuitive and some of the Microsoft 365 integrations in general can take..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439183) DE Daniel E. Sr Systems Administrator > "Integration with major cloud providers (AWS, Azure, Wasabi, Backblaze), allowing cost control and storage choices." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161) AR Anderson R. Analyst IT > "Lack of customization in your agent and web portal" [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6450071) MM Maxim M. CEO > "It's particularly great for customers who already have preferred cloud storage or want control over backup..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6796747) KM Ketan M. IT > "The restore process can be a little slow." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6515648) SM Samantha M. Jr Network Engineer > "What I like most is that it is a complete software where msp can manage everything related to data protection, secure..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6448963) NV Nataly V. Support level One > "The initial configuration can be challenging for new users" [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6451084) NV Nataly V. Support level One > "Its pay-as-you-go model, while potentially complex, offers cost-effective scalability, making it a reliable tool for..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6451084) MB Marco B. IT Consultant > "The margins in this industry are razor thin and the competition is fierce." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6441077) DE Daniel E. Sr Systems Administrator > "In summary, it is a dependable and cost-effective backup solution with strong flexibility." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161) TB Tonia B. IT Administrator > "MSP360 can be difficult to set up, if you are not carful you may have files on shared drives that do not back up as..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4870374) Fausto C. Senior Engineer lvl three > "The platform does exactly what it promises - manages backups efficiently without overwhelming you with complexity...." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515) CT Colten T. Backup Specialist > "Support leaves something to be desired." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439484) SK Seth K. IT Manager > "I like the fact that they are cloud storage agnostic which gives flexibility, plus you can utilize onsite NAS storage. " [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439183) PP Peter P. Director > "Not being able to use the wi-fi connection on an endpoint when using the boot USB to remote restore an image is a bit..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3813862) SK Seth K. IT Manager > "I've been using MSP360 Managed Backup for a few years and it's been a simple way to achieve the 3-2-1-1-0 Backup rule. " [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439183) TD Ted D. Owner > "Restoring files from an image backup is confusing. " [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024810) Fausto C. Senior Engineer lvl three > "It made managing my backups a breeze - saved me loads of time and headaches. Plus, the interface was so straightforward..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515) JK Joe K. Systems Network Administrator > "I really haven't found anything I really don't like, I would like to see a better data usage page per device." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024707) MM Maxim M. CEO > "MSP360 has been a dependable solution in our MSP toolkit." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6796747) TD Ted D. Owner > "I also configuring the retention times is confusing. " [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6024810) IS Igor S. IT Consultant > "I'm using it to delivery a reliable backup solution for some years and have no issues during that time." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6477842) FG Frank G. Owner > "I accidentally clicked on the wrong link to restore it." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6169453) DB Diego B. security information manager > "Combined with other technologies, it has enabled us to create new products for customers." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6456639) JM Jared M. System Engineer > "Some of the features are a little clunky." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6180696) Fausto C. Senior Engineer lvl three > "I loved that I could easily set it up with different cloud storage services without any fuss." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515) BS Brett S. COO > "With power outages, virus, ransomware, etc. out there, we needed a low cost remote backup solution. " [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3810882) Fausto C. Senior Engineer lvl three > "For businesses looking for a straightforward, effective backup management solution, MSP360 is definitely worth..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515) AR Alexander R. Network and Security Engineer > "Automation around the product is somewhat difficult (e.g., automating ad-hoc restores from Rundeck). " [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3812267) AB Alex B. Service Manager > "Has made our lives easier and ability to control backups from afar is great." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6567060) AS Alexander S. Founder and Managing Driector > "There are too many ways to mess it up and no easy way to clone configurations accoss multiple devices much less sites." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811992) RM Ross M. Director > "I used this for server backup mostly, it is better than any other product I have used." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6537495) DF Diego F. Director of IT > "Backup alerts are no longer sent to me after I added another email address." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3815271) DE Daniel E. Sr Systems Administrator > "The ease of setup and configuration." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___7117161) AH Austin H. IT Manager > "We had some issues with one of the servers not backing up because of the firewall." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3810557) KM Ketan M. IT > "Easy to use user interface and the ability to schedule backup from the portal." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6515648) YL Yisroel L. owner > "They did change a backup type that I was using, which was not secure. " [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4298896) HT Henrique T. Director > "Reliability and ease of use stood out, although the initial setup was a bit complex." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6441569) Andrei P. Data Scientist > "MSRP360 worst part is to set it up and install." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4340460) DP Donnie P. Systems Administrator > "The onboarding process was a cinch, the support is fantastic (not that I need it often)." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6459448) AS Alexander S. Founder and Managing Driector > "Sometimes being a cheapskate leads me to choose the wrong software." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811992) DC Douglas C. IT Analyst > "The MSP360 Managed Backup is very simple to use, to install and your panel is very usefull." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6460354) IK Igor K. owner > "However, in most software solution I've been testing I was rarely satisfied, whether it's been the lack of usability,..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___2951966) NP Nicolas P. IT administrator > "We search a backup solution that support our S3 compatible provider, this one is fully optimised with MSP360 and of..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3813985) CZ Carl Z. Owner > "Not good ... despite the software having an easy to use, well designed UI." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___4075484) MB Marco B. IT Consultant > "So many new features, always new being added and their support is amazing." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6441077) BP Brian P. President > "I can't tell what is not backing up or errors" [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811853) Helene V. Director, Content > "It has a great backup capacity, since we were able to make backup copies of each computer in the company and although..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3563993) Rodrigo S. CTO > "Updates a little difficult to understand" [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3824247) DM Davide M. Director > "Great esperience: we use it in the MSP scenario with great business success: our customers find our service unique,..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3825173) BP Brian P. President > "Dashboard is hard to find answers." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3811853) Marco H. Director > "They don't force you to pay upfront for storage, I use their Amazon S3 bucket and the license price is excellent for a..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3810531) AF Alexandre F. CEO > "lack of integration with multiple RMMSs." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___3401344) CT Colten T. Backup Specialist > "Looking forward to onboard more clients with it." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439484) Erick V. Client Technologies Manager > "I tried to recover 2 files from a VM backup and the support told me that I had to recover the whole VM which was..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___2131391) Fausto C. Senior Engineer lvl three > "It may not be revolutionary, but it's certainly a competent and reliable tool." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439515) Chase S. IT Specialist > "It requires you to keep refilling a $100 bank just to have 5 licenses." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___2154888) JM James M. CIO > "I like the schedule, retention, encryption and easy installation features." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6047277) Erick V. Client Technologies Manager > "That was one year ago, and I am still waiting for a solution. Since that time, I had to start running 2 different..." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___2131391) Russell W. CEO > "It is easy to use and easy to setup." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___6439872) Chase S. IT Specialist > "I don't feel you get value in what you're paying for." [See full review](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#Capterra___2154888) [View Reviews](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) ## User interface 4.71 (343) 4.65 (246) ### Features Site24x7 Top features 25/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/168192/Site24x7/#features) MSP360 Backup 9/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/143536/MSP360-Managed-Backup/#features) ### Recognition No recognitions have been awarded to Site24x7 No recognitions have been awarded to MSP360 Backup ### Deployment & support Site24x7 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos MSP360 Backup Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Site24x7 - By ManageEngine - Located in United States - Founded in 1996 MSP360 Backup - By MSP360 - Located in United States - Founded in 2011 ## Popular Comparisons [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (343)](https://www.capterra.com/p/168192/Site24x7/reviews/) vs [Oh Dear](https://www.capterra.com/p/190028/Oh-Dear/)[4.89 (72)](https://www.capterra.com/p/190028/Oh-Dear/reviews/) $10/month Price €15/month 4.6 Features 4.8 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/168192-190028/Site24x7-vs-Oh-Dear) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.65 (246)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) vs [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.66 (217)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/143536-163343/MSP360-Managed-Backup-vs-Backup-and-Recovery) [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (343)](https://www.capterra.com/p/168192/Site24x7/reviews/) vs [ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.61 (255)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) $10/month Price $395/year 4.6 Features 4.7 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/168192-172323/Site24x7-vs-ManageEngine-Applications-Manager) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.65 (246)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.12 (195)](https://www.capterra.com/p/13803/N-central/reviews/) Contact vendor for pricing Price $1.75 4.5 Features 4.2 4.4 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/13803-143536/N-central-vs-MSP360-Managed-Backup) [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (343)](https://www.capterra.com/p/168192/Site24x7/reviews/) vs [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (357)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) $10/month Price $15/month 4.6 Features 4.5 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135453-168192/Datadog-Cloud-Monitoring-vs-Site24x7) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.65 (246)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) vs [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (194)](https://www.capterra.com/p/163344/N-sight/reviews/) Contact vendor for pricing Price $99/month 4.5 Features 4.2 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/143536-163344/MSP360-Managed-Backup-vs-N-sight) [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (343)](https://www.capterra.com/p/168192/Site24x7/reviews/) vs [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) $10/month Price $10 4.6 Features 4.5 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/118128-168192/New-Relic-vs-Site24x7) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.65 (246)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) vs [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (147)](https://www.capterra.com/p/207618/Syncro/reviews/) Contact vendor for pricing Price $129/month 4.5 Features 4.4 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/143536-207618/MSP360-Managed-Backup-vs-Syncro) [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (343)](https://www.capterra.com/p/168192/Site24x7/reviews/) vs [Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[4.71 (110)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/) $10/month Price $50/month 4.6 Features 4.5 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135902-168192/Zabbix-Monitoring-Solution-vs-Site24x7) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.65 (246)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) vs [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/) Contact vendor for pricing Price $29/month 4.5 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/143536-170401/MSP360-Managed-Backup-vs-ITGlue) [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (343)](https://www.capterra.com/p/168192/Site24x7/reviews/) vs [Uptime.com](https://www.capterra.com/p/149314/Uptime/)[4.65 (52)](https://www.capterra.com/p/149314/Uptime/reviews/) $10/month Price $7/month 4.6 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/149314-168192/Uptime-vs-Site24x7) [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.65 (246)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/143536-184229/MSP360-Managed-Backup-vs-NinjaOne)