# Planio Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Planio Software - reviews, pricing plans, popular comparisons to other Agile Project Management products and more. Source: https://www.capterra.com/compare/143551-144032-119272/HubSpot-Marketing-vs-ActiveCampaign-vs-Mailchimp --- # Planio Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Planio ## What is Planio? Planio is the #1 choice in Agile Project Management Software for more than 1,500 companies worldwide. Award-winning and consistently rated 5 stars for its ease of use and customer support, Planio will help your team ship projects consistently on time and on budget. Super-charge your productivity and keep everyone in the loop with Planio! ## What is Planio used for? [Agile Project Management](https://www.capterra.com/agile-project-management-tools-software/)[Issue Tracking](https://www.capterra.com/issue-tracking-software/)[Project Management](https://www.capterra.com/project-management-software/) Top alternative Featured Overall rating Based on 28 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $199 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Planio?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.redmine.org/&name=Planio) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Planio 4.6 (28) VS. [4.7 (385)](https://www.capterra.com/p/137568/Quire/reviews/) Starting Price $199 Flat Rate, Per Month Starting Price $10.95 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (27) Ease Of Use 4.7 (9,233) Value For Money 4.7 (12) Value For Money 4.5 (6,903) Customer Service 4.8 (26) Customer Service 4.6 (6,202) ## Planio alternatives [4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (855)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/144032/Planio/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Task Management 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Collaboration Tools 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Gantt/Timeline View 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Reporting/Project Tracking 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Agile Methodologies 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more Prioritization 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Arrange tasks based on the level of priority or urgency Planio 74 features Define levels of authorization for access to specific files or systems Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Assign issues and tasks based on availability or required skills A record of all activities within the system, including user access, changes made, etc. The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. Create backups and provide methods to recover deleted/lost data Monitor and track bugs and issues in the system. The creation of a bug/issue ticket, submitted by a team member, customer or end user Communicate using direct chat or messages within the system Private online space that lets businesses securely share documents and provide information access to clients Process of backing up of files and applications to cloud-based remote servers for protection of data Provides a channel for team members to share media files, communicate, and work together Configure existing workflows to meet your organization's needs Detects conflicts in the latest version when multiple users are editing a file at the same time Centralized repository to store content and assets Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Assign categories, labels, tags, or attributes to documents for organization, search and storage Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Create, save, and store files Recover lost, deleted, or damaged files Public or private sharing of digital files such as documents, audio/video, images, and more Search for specific words or phrases within a document or database Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Managing service requests, incidents, IT issues & support with a ticketing system Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Identify and respond to unexpected problems or failures (ie. "negative events") Schedule and assign issue completion dates and/or times Record and follow the progress of every issue Visualization tool to organize and optimize tasks and track their status at every stage of workflow Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Communicate using messages within the system Monitor task progress and planned accomplishments to better manage project status Access software remotely via mobile devices Access the system via a mobile application Ability of websites, web applications, or mobile applications to function without an active internet connection Ability to recognize printed or written text within digital images or scanned documents Level of completion within a task Arrange tasks based on the level of priority or urgency Plan and coordinate all the resources, costs and time needed to execute assignments Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Measure time to completion or hours worked for projects Estimate or forecast of a future scenario based on the study of present trends Files and folders are updated in real-time when changes/edits are made Set an issue to repeat Helps in synchronizing files and folders from remote servers or computers Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Review, track, and manage various types of local and remote repositories Process of planning, scheduling and executing the optimal and effective use of human capital across projects Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Track the status over time for a request, process, asset, or transaction Ability to accommodate the methodology that incorporates frequent work reassessment and continuous short periods of focused work. Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Track the status and progress of tasks Organizing a group of people to accomplish a task Track, manage, or resolve user requests and IT incidents/issues Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch Synchronization process that copies files in both directions to reconcile changes as needed Track revisions and updates made to files and navigate between different versions An informational database that allows users to add, delete, or revise content Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (12) 4.5 Based on 12 reviews ## Pricing Value for money 4.7 (12) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/144032/Planio/pricing/) Platinum $199.00 Flat Rate,Per Month It includes: - 40 Active Projects - 45 Active Users - 80 GB Storage - Help Desk and Team Chat - Planio Storage Diamond $99.00 Flat Rate,Per Month It includes: - 15 Active Projects - 20 Active Users - 40 GB Storage - Planio Help Desk and Team Chat Gold $49.00 Flat Rate,Per Month It includes: - 10 Active Users - 20 GB Storage - 7 Active Projects - Planio Team Chat Silver $25.00 Flat Rate,Per Month It includes: - 3 Active Projects - 5 Active Users - 5 GB Storage - Planio Team Chat Enterprise $399.00 Flat Rate,Per Month It includes: - 100+ Active Users - 100 GB+ Storage - Custom Branding - Domain - Over 100 Active Projects - Planio Team Chat - Storage and Help Desk Value for money 4.7 (12) 4.7 Based on 12 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ Bitbucket](https://www.capterra.com/p/233341/Bitbucket/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (26) 4.8 Based on 26 reviews ## User reviews Overall rating 4.6 Based on 28 reviews Filter by rating 5(17) 4(10) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SF Sandra F. Factory Manager Mechanical or Industrial Engineering ### "Solid Project Management with Room to Grow" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 29, 2025 Overall, my experience with Planio has been positive. It’s a solid platform that covers most of what I need for project management. The flexibility and support are great, and it makes organizing work easier. There are definitely areas that could improve, especially around mobile use and ticket customization, but the core functionality is reliable and well thought out. Pros Planio is flexible and easy to adapt to different workflows. The customer support has been excellent. They reply quickly, give helpful answers, and are genuinely willing to assist. It feels like a well-rounded platform with everything in one place, which makes managing projects more straightforward. Cons The mobile app experience is frustrating. I’d really like a simple, reliable way to manage things from my phone. Also, ticket customization feels limited. It would be helpful to have lanes based on priority and also be able to sort or group tickets within those lanes. I’d like to use custom templates in non-Help Desk projects too. Right now, tracker behavior is shared across all projects, but it would be much better if each project could have its own tracker settings. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tim R. CTO Computer Software ### "Unnamed" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 9, 2023 Tracking projects, nothing weird Pros issue tracking is pretty good, wiki support is decent, reliability is impressive Cons Better integration with Smalltalk, specifically with the Squeak variant Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Amy G. Developer Computer Software ### "Could be worse" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 August 31, 2022 Generally ugly looking and can be very clunky and frustrating to use. Overcomplicated for what we need. But it does the job for simple things, and I had a really good experience with customer support quickly fixing a bug. Pros Good customer support. Why does this field have a 40 character minimum? Cons It's too complicated when you just want simple issue tracking. Hard to understand relationship between projects/trackers/statuses/categories etc without spending some time - not at all intuitive. Not a very nice looking UI. Wiki seems to be perpetually a mess and hard to navigate, but maybe that's just how we use it. Defaults for agile boards with \*every\* status across the top are impossible to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Prabhat S. Agile Coach Information Services ### "Simplicity and Value together " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 16, 2022 Exceeds my expectation Pros Simple to install , access and agile board. Excellent support desk help.\[SENSITIVE CONTENT\] was able to understand my root challenges based on symptoms reported and as very effective in resolving that. Cons Helpdesk support during US working hours Ability to download into excel sheet anytime Training video, specially around use of time tracking. Ability to take back up Reasons for choosing Planio Light and Easy , Limited features but covers most of need . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Steve M. VP of Product Consumer Electronics ### "Full-featured project management, but low innovation because they are stuck on Redmine" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 31, 2021 Overall Planio was once my favorite project tool, and I still recommend it when people want something very simple and lightweight. But other competitors like Monday.com, Asana, Airtable and others have really overtaken Redmine based products in the project management arena, so given that Planio isn't really much cheaper than the lower tiers of these other tools, it's hard to know where Planio really come out on top any more. Pros I love Planio's implementation of the popular open source project management tool called Redmine. Planio is basically hosted Redmine, but they add in a very nice looking theme/skin for the UI, and then they added a ton of very helpful plug-ins and make the system bulletproof by hosting it in their proprietary cloud set up. I really love the agile Kanban board functionality, the checklists, and all the other plug-ins that extend Redmine and make Planio a fully featured project management tool. You can also use it for a bug tracking, CRM, helpdesk, or a variety of other flexible things by creating your own issue customizations and workflow. Essentially you get the best parts of Redmine, its stability, speed, customizability, and low cost, but they really take away all the painful parts like hosting, configuration, and plug-in purchasing. Cons The thing that makes Planio great Is that it is based on Redmine, but that's also a huge weakness because Redmine as a product has progressed very slowly over the past few years and compared to the other SaaS offerings that compete with Redmine, it looks like it's basically stuck in time. Also, anything outside of the core project management or issue tracking modes are very basic. Planio implements plugins to make things like the CRM or help desk, but they are super simple and realistically no one with more than 50 employees would try to use this as their only help desk or CRM tool. You would be much better off with something like Odoo or a full-featured open source CRM, or something like Jira service desk, which is surprisingly reasonable in cost. Even though I've been a customer for years, I've recently had to switch my main product management team over to Asana because Planio just wasn't going to have enough features for what we're doing in the future. We will still use it for some stuff when we want to really customize the workflow and do some of the deep issue tracking that Asana can't do, but Redmine is really showing its age now and the Planio pricing plan just isn’t as cheap as it once was. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) Planio is simpler than Jira to use for marketing and other teams that don't need the complexity of Jira. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TA Tanjina A. Data analyst Education Management ### "Planio software review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 November 20, 2021 Pros I like the dashboard and project assign options Cons The pricing is high and has less user creation options Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TY Todd Y. Architect Information Technology and Services ### "Great support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 27, 2021 Pros Support from Ema was fantastic, even when I was suspending my account. Product offers good features vs. cost, easy to use. Cons No major complaints, Redmine is a nice alternative to Jira if you want to focus on more work and less "playing with the ticketing system" Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Ana L. VP of R&D Research ### "Great tool for our team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 1, 2021 It's been a great experience so far, everything is working smoothly, many tools are available, user interface is clean and very easy to use and customer support is very responsive. In addition there is lots of flexibility in choosing the appropriate plan in terms of the number of projects and users. Pros Many tools are available, user interface is clean and very easy to use and customer support is very responsive. In addition there is lots of flexibility in choosing the appropriate plan in terms of the number of projects and users. Cons Not having the capability to import SVN .dump files into our new repositories on our own directly from the command line. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PG Pepe G. owner Computer Software ### "Planio review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 4, 2020 Pros As a whole is a fantastic product with neat hooks to help desk features. Easy to keep track of your ongoing projects. Repositories for your projects are also a plus being able to see an issue asociated revisions of your code. Cons Although depending on Redmine some APIs need more functionality specially regarding time tracking. Also need improvements in Gantts graphics presentations Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Daniel P. Consultor ADF Computer Software ### "Useful tool for project management." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 12, 2019 The obtaining of reports in relation to the hours worked, the assigned projects and the organizational structure is fantastic. We continue using Planio for all our projects. It allows us to optimize operations more and more. Pros It is an innovative application that has an intrinsic project management under an agile methodology. This allows creating sections, timelines, letters, labels, time for each activity, incorporation of members to the work team, monitoring of activities, recording of hours worked. It is a tool that has helped us a lot in the company, I always highlight its potential for the most precise planning of each reality in the provision of technological services. Cons Care must be taken when creating schedules, letters, tasks or tickets for any team member. It can cost very expensive. Well, this application can generate reports with multiple filters. In addition, it is tedious to eliminate tasks once completed and transferred to the production line. They have notifications by email, but they do it in excess. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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