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Child placement agencies providing foster care, residential or group homes. Private and public social services providing services to children, adults, and families. Behavioral Health Providers.
Human services, victim services, statewide networks, youth programs, substance abuse treatment, health & wellness, re-entry, housing programs, family centers, & many more.
This software definitely seemed like a wonderful fit for Jenda based on software capability and the cost. Working with ClientTrax has been a wonderful experience.
I remember the frustration before childtrax. Paperwork is the least favorite part of my job--but it is no longer frustrating and time consuming.
We've had a really great experience using ChildTrax for several years. It's a great value for the money and staff provide customer support and responsive to our needs.
Initially the lack of a standard printed or online training manual was a concern.
This company is top notch, there has never been a time when we did not get the help we needed. They are expedient in helping us figure things out.
The treatment plan section. Too confusing and takes a long time for staff to figure it out.
When I think about the development that has occurred since we began, I am amazed. What I enjoy most about the software is that it is easy to use and makes logical sense.
They spent many hours to tailor the program to meet our needs. Licensing is able to log on and see what they need, which has cut down on paperwork when they do their yearly audit.
I love that Collaborate is always coming out with new updates that all users can enjoy. Collaborate staff are also amazing to work with.
I dislike siloed the product is in our state. This is more of a network challenge.
The staff are super responsive and always ready to assist with any questions or issues. Thanks to their support, my team can now stay on task more effectively and meet our deadlines consistently.
Feature Overload: There could be too many features, making it overwhelming for users who only need basic functionalities.
They are friendly, responsive, and extremely quick to answer any question or resolve any issue.
The layout of the case notes can make it difficult to search and/or review a case for specific information.
Love how user friendly it is - very intuitive and customizable.
Seriously I have never asked for something I was not helped with.
ASI-ware
Collaborate
Top FeaturesASI-ware
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Collaborate
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