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Construction, Oil & Gas, Mining, Manufacturing, Mechanical, Electrical, Plumbing, Heating, Excavating, Heavy Construction, etc.
+ Construction & Mining Industries + General Contractors + Construction Management Firms + Specialty Contractors + Subcontractors + Asset Owners + Insurance Companies + Safety Management Consulting
SiteDocs team is always supportive and we can reach them and get help immediately. We are very satisfied with SiteDocs, and we highly recommend other companies to use this software.
The only downside I have found is assigning locations to employees.
Overall, this has been an amazing software to use. Customer service is second to none, and the software's ability to be customized for our needs has been worth every penny.
I don't like that i have to enter start date when i enter a new job. Basically i have to wait until i know the start date before I enter the job which is a bit inconvenient.
My overall experience has been very good. They have been consistently responsive when I have had a question or concern.
Sycning phones so I as the admin get the forms on time seems to sometimes be a problem.
The customer service has been excellent, as they have worked directly with our IT Dept and myself as an administrative user. This program has shaved multiple hours off my schedule with great accuracy.
With guys that are technically challenged it makes it a little difficult for them to learn.
The user interface is intuitive and user-friendly, making navigation seamless. Additionally, the CSM is responsive and exceptionally helpful, ensuring that any issues are swiftly resolved.
Inability to upload multiple certificates for multiple employees. Inability to communicate with our current software Spectrum.
They are seeking our input to make their product better for our needs which is wonderful.
I have had a few problems but the were fixed that day by their IT group.
They are a wonderful group of people who address all of my needs.
When i did the initial set up before it was more streamlined, it was quite difficult.
Adapts perfectly to the user's needs offering features like being able to get reports on your phone or scan card from your phone.
The calendar, too many clicks. I don't like when approving a worker you have to go to the end of the pages because it sorted when the newest are at the end.
Ron: Hello, my name is Ron. I'm a construction manager for a plumbing company. Our size is approximately 170 employees. And SiteDocs' rating is five out of five. We tried using other software companies, but we continued going back to hard paper due to the lack of consistency that SiteDocs can give us. The reason we chose SiteDocs was the simple usage. For all of our employees it was very simple and easy to teach. Plus, the form building is very... Getting started with SiteDocs was great. They helped to build our first sets of forms and walked us through a tremendous amount of form building, and made life a lot easier for us and my assistant. I would highly recommend SiteDocs for anyone that has any sort of company, more than 20 employees for sure, for ease of form building plus enhancements, plus double-checking guys to ensure HAEs are completed.
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