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IT operations and IT security teams and their leaders at financial institutions, healthcare organizations, government agencies, educational institutions, oil&gas companies and other verticals.
Construction, Oil & Gas, Mining, Manufacturing, Mechanical, Electrical, Plumbing, Heating, Excavating, Heavy Construction, etc.
After getting the system up and running it has been a great tool for being proactive when monitoring our environment. The automated reports work great.
I had a hard time handling citrix sessions events, this has been a frustrating endeavor as I expect the netwrix team to have the knowledge to provider assistance with extra useless log entries.
I like how easy it is to deploy and upgrade. The new 9.0 interface is a great improvement over the previous version.
Although it may fail every now and then, it will go back and gather the information it missed in the last run and get backup to date on the audits.
The fact that Netwrix always includes new and better features all of the time. Great price for the software and once it is in place and working it is very stable and solid.
Reporting filters can be a little confusing to use at times, and customization options are limited, requiring editing config files rather than within the GUI.
I love the ability to create almost ANY report you can dream up. I am a newbie, I cannot wait to see what all this application is capable of.
I also wish it was installed without a web component that I need to worry about patching.
SiteDocs team is always supportive and we can reach them and get help immediately. We are very satisfied with SiteDocs, and we highly recommend other companies to use this software.
The only downside I have found is assigning locations to employees.
Overall, this has been an amazing software to use. Customer service is second to none, and the software's ability to be customized for our needs has been worth every penny.
I don't like that i have to enter start date when i enter a new job. Basically i have to wait until i know the start date before I enter the job which is a bit inconvenient.
My overall experience has been very good. They have been consistently responsive when I have had a question or concern.
Sycning phones so I as the admin get the forms on time seems to sometimes be a problem.
The customer service has been excellent, as they have worked directly with our IT Dept and myself as an administrative user. This program has shaved multiple hours off my schedule with great accuracy.
With guys that are technically challenged it makes it a little difficult for them to learn.
David E.: Hi, I am Dave. I'm the IT infrastructure engineer at Midwest Energy and Communications, and I give Netwrix Auditor a five out of five stars. We are using Netwrix Auditor to solve password lockouts and password compliance, as well as security for user access and auditing purposes for documents. The user interface is easy to understand, and Netwrix Auditor's knowledge-based articles on how to implement the product and features is self-explanatory and easy to read. I guess the major drawback that I see of the Netwrix Auditor product is that each component that you want to monitor requires a separate license and a separate purchase. So it's an a la carte style charging system, but it would be much better if the entire product was just licensed for every feature.
Ron: Hello, my name is Ron. I'm a construction manager for a plumbing company. Our size is approximately 170 employees. And SiteDocs' rating is five out of five. We tried using other software companies, but we continued going back to hard paper due to the lack of consistency that SiteDocs can give us. The reason we chose SiteDocs was the simple usage. For all of our employees it was very simple and easy to teach. Plus, the form building is very... Getting started with SiteDocs was great. They helped to build our first sets of forms and walked us through a tremendous amount of form building, and made life a lot easier for us and my assistant. I would highly recommend SiteDocs for anyone that has any sort of company, more than 20 employees for sure, for ease of form building plus enhancements, plus double-checking guys to ensure HAEs are completed.
Netwrix Auditor
SiteDocs
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