# Compare SiteDocs vs Smartwebs 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SiteDocs and Smartwebs based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/143579-172920/SiteDocs-vs-HOA-Compliance-Software

---

# SiteDocs vs Smartwebs Features and Cost Comparison

Last updated May 5th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SiteDocsSmartwebs2/4 selected

[SiteDocs](https://www.capterra.com/p/143579/SiteDocs/)[4.8 (255)](https://www.capterra.com/p/143579/SiteDocs/reviews/)

[Smartwebs](https://www.capterra.com/p/172920/HOA-Compliance-Software/)[4.4 (169)](https://www.capterra.com/p/172920/HOA-Compliance-Software/reviews/)

[## SiteDocs](https://www.capterra.com/p/143579/SiteDocs/)[4.8 (255)](https://www.capterra.com/p/143579/SiteDocs/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

JJ

Based on [255 reviews](#user-reviews)

Positive

249

Neutral

6

Negative

0

[## Smartwebs](https://www.capterra.com/p/172920/HOA-Compliance-Software/)[4.4 (169)](https://www.capterra.com/p/172920/HOA-Compliance-Software/reviews/)

Starting Price

$0.40/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

CE

JM

Based on [169 reviews](#user-reviews)

Positive

146

Neutral

20

Negative

3

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 3,430 reviews from compliance software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

65%Fit

Not enough reviews

Feature ratings

Data Security

\--

Compliance Tracking

4.8

Mobile Access

4.9

Document Management

4.7

Policy Management

\--

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Compliance Tracking

NA

Mobile Access

\--

Document Management

4.3

Policy Management

NA

User satisfaction

User satisfaction

4.8

User reviews[255](https://www.capterra.com/p/143579/SiteDocs/reviews/)

Ease of use

4.8

Functionality

4.5

Value for money

4.7

Customer support

4.8

User satisfaction

4.4

User reviews[169](https://www.capterra.com/p/172920/HOA-Compliance-Software/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$0.40Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Construction, Oil & Gas, Mining, Manufacturing, Mechanical, Electrical, Plumbing, Heating, Excavating, Heavy Construction, etc.

Best for

Community Association Management Companies

## User reviews

Pros & cons

JSJ

Jared Schoepp J.

HSE and QMS Manager

> "The interface is intuitive enough that our shop teams can adopt it quickly with minimal training, while our HSE team still gets the..."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7141408)

SH

Sean H.

HSE Coordinator

> "One sticking point ios that on monitor view I cannot filter by "date the form was completed", instead it is filtered by when the formw as..."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7141397)

SP

Shawn P.

Health and Safety Coordinator

> "Sitedocs helps create, organize and deliver the forms and important information that we need for our field workers."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7141492)

JSJ

Jared Schoepp J.

HSE and QMS Manager

> "SiteDocs has had a few minor bugs that have limited usability in certain cases, and you are sometimes stuck with "out of the box"..."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7141408)

SC

Sarai C.

Paralegal

> "Keeping a close eye on our team to make sure crucial reports are completed every day, ensuring everyone stays on track and goals are met!"

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7141403)

TW

Trevor W.

Safety Manager

> "Specifically if the user(s) administrating it have a low technical ability on computers or only want the simple features that it offers (no..."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7023591)

JSJ

Jared Schoepp J.

HSE and QMS Manager

> "On top of that, the support team is responsive, knowledgeable, and genuinely invested in helping you succeed—whether that’s onboarding,..."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7141408)

RG

Ricky G.

Safety Coordinator

> "I still find it hard to include our employees that do not have email addresses or that still have flip phones."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7141409)

SB

Samantha B.

Quality Coordinator

> "I have been able to convince our operating company to move more into site docs with forms inspections and audit results which helps us track..."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___6392797)

RG

Ricky G.

Safety Coordinator

> "The equipment setup is very cumbersome to hand over to your tech team to input our inventory in SiteDocs."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7141409)

IS

IOANNIS S.

HSE Manager

> "The app is great; we save tons of paperwork we used to have, and I can have on-time access to the documents."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7141405)

KE

Kelly E.

Admin Assistant

> "they seem to be just the tip of the iceberg and because they only are 45min, a lot of questions are not answered and those ones are usually..."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7141437)

DP

Daniel P.

Rescue Tech, HSE lead

> "Having everyone's certifications and competencies in one place also makes compliance checks much easier then searching paper in a file..."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___6827167)

KE

Kelly E.

Admin Assistant

> "Everytime I need help, i just get sent to an article and not actually have a conversation with someone. And the webinars are ok.."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7141437)

WC

Wade C.

Health and Safety Coordinator

> "It has been very positive for our company ensuring safety compliance we now can ensure safety is at the finger tips of our employees"

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7141412)

SP

Shawn P.

Health and Safety Coordinator

> "We have been using it for 2+ years, but the initial integration to sitedocs is probably the most difficult."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7141492)

WC

Wade C.

Health and Safety Coordinator

> "The ease of use as our workforce has some older not tech savvy employees and they catch on very quickly, we now can get all our required..."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7141412)

MC

Mark C.

Safety Manager

> "No system to alert personnel when training is expiring, should send a notification to the employee of the training that is about to lapse."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___4921911)

TW

Trevor W.

Safety Manager

> "The user interface makes navigating to documents forms and certifications very easy for end users in a way I haven't seen replicated as..."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7023591)

JA

J A.

Office Manager

> "Avoid them unless you want to go through months of set up and then gouged upon renewal."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___6253553)

AD

Anna D.

Executive Assistant - COR Auditor

> "Overall, the platform offers a solid digital solution for companies looking to streamline their safety documentation and compliance..."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___6882077)

NS

Noelle S.

Safety Officer

> "The lack of spell check and inability for workers to be users at 2 companies under the same email address are the only cons I have..."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___3739128)

KE

Kelly E.

Admin Assistant

> "I like that you can host the certificates in there and emergency contact info"

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7141437)

JA

J A.

Office Manager

> "Feeling really undervalued as a customer and like they are just in it for the money. "

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___6253553)

JSJ

Jared Schoepp J.

HSE and QMS Manager

> "SiteDocs delivers outstanding value for money and has become an essential part of our safety and compliance toolkit."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7141408)

DD

Dean D.

L

> "Frequently workers are unable to see their certificates or others certificates on the mobile app"

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___4687508)

CE

Courtney E.

Safety Coordinator

> "I have been using this product now for 8 years and makes this so easy for the guys in the field and for myself keeping everyone compliant..."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7064643)

JV

Jessica V.

EH&S Director

> "The primary downside in my eyes is that the full metrics is an add-on feature at additional cost."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___3707778)

JSJ

Jared Schoepp J.

HSE and QMS Manager

> "For the depth of functionality provided, and the flexibility of the platform, the pricing feels very fair and easy to justify."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7141408)

KA

Kylee A.

Logistics Coordinator

> "Lately not impressed, a lot of these things should already be fixed."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#SoftwareAdvice___6188807)

AD

Anna D.

Executive Assistant - COR Auditor

> "Compliance tracking is well-organized, making it easier to demonstrate due diligence during audits."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___6882077)

RB

Rita B.

Office Manager

> "Not being able to upload videos for the toolbox meetings."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___3751174)

LS

Laura S.

Health and Safety Coordinator

> "I love the new managed services feature; it will greatly benefit our organization. "

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7141394)

KR

Kirstie R.

Safety Coordinator

> "Certain daily safety-related paperwork is sometimes hours away from where our head office is located; without Sitedocs, paperwork is lost,..."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___3444072)

AC

Alison C.

Director HSE and HR

> "No matter the level of computer skills, can be used easily, and works with all phone types."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___6865012)

JF

Janet F.

Safety & Training Faciliator

> "downloading the app on different phones has creative issues."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___4265665)

LS

Laura S.

Health and Safety Coordinator

> "It alleviates a lot of administrative burdens."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7141394)

DKVN

Diep Khanh Vy N.

Installation Coordinator

> "I guess the only thing is that you need to pay to be able to generate reports"

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___3592008)

VR

Verified Reviewer

Commis Chef

> "SiteDocs was an instant hit in our business due to the simplicity with which forms could be created, the outstanding and prompt customer..."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___5015427)

RV

Ron V.

Construction Manager

> "The not getting a report to my home screen right away."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___4046677)

DK

Devan K.

HSE Coordinator

> "It's easy to use and the customer support (looking at you, \[sensitive content hidden\]) is top notch."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7141401)

VR

Verified Reviewer

Emergency Services Manager

> "Signature workflow is not very intuitive."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___4223117)

CE

Courtney E.

Safety Coordinator

> "SiteDocs is so user friendly and the customer support is amazing."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7064643)

MG

Mechelle G.

Safety Compliance Manager

> "We also need better email reporting and design options, we are limited in what we can email as far as daily summary reports for management..."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___2214570)

AD

Anna D.

Executive Assistant - COR Auditor

> "Their support materials and training resources are helpful, especially for new users."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___6882077)

BH

Brian H.

Health and Safety Advisor

> "The current style is very blocky and colorless."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___3336011)

LS

Laura S.

Health and Safety Coordinator

> "They have fantastic content to help me learn how to use everything."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7141394)

KS

Karl S.

Health and Safety Coordinator

> "We do find some compatibility issues with the software and the Samsung S10."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___2621650)

LS

Laura S.

Health and Safety Coordinator

> "Super helpful support team as well."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___7141394)

MD

Meredith D.

Safety Coordinator

> "Our biggest struggle with SiteDocs is training new employees on its use."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___2544641)

AC

Alison C.

Director HSE and HR

> "Ease of the program, forms are easy to build and sharing of reports automatically."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___6865012)

MD

Meredith D.

Safety Coordinator

> "Now that everyone is using the system, we will never make the move back to paper."

[See full review](https://www.capterra.com/p/143579/SiteDocs/#Capterra___2544641)

[View Reviews](https://www.capterra.com/p/143579/SiteDocs/reviews/)

CE

Claudia E.

Property Manager

> "I appreciate how efficient Smartwebs is—it saves significant time when creating violation letters and managing work orders."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___6626330)

KM

Kelsey M.

Community Manager

> "sometimes the smallest things change in the process and when it doesnt work and we contact support, they probably know how to fix..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3906837)

JM

Jennifer M.

Manager of Association Operations

> "The thing I value the most is the constant support from the SmartWebs team, whether it is Operator error (which most of the time it..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___4873146)

IL

Irene L.

Director of Covenants Dept -retired

> "We have an enormous amount if data snd when running reports the software would not be able to accommodate the output."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3846509)

MS

Mark S.

Owner

> "In past use we loved it, quick and easy and like how they can mail out your letters for you."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___6570923)

DT

Danielle T.

Front Desk Associate

> "You are unable to "Queue" letters in ARC like you are in the violations portion of Smartwebs. If your committee requires approval..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3231172)

TC

Taylor C.

Community Manager

> "Smartwebs makes the flow of communication for ARC''s and Compliance violations seamless, which helps the productivity of the..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3904555)

MR

Melissa R.

Covenants' Coordinator

> "Also, sometimes we are unable to get access via internet when out in the field on our tablets to SmartWebs."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3731312)

PG

Pam G.

Community Manager

> "This software makes it easy to track homeowner violations and to review and approve homeowner architectural applications for..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3904652)

SW

Sabrina W.

Manager

> "The system drops off ARC history after a six month period which makes it challenging when you are performing property inspections..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3210734)

JM

Jo M.

CAM

> "I like the fact that I can generate emails to owners for violations and not have to wait until they get a letter delivered by the..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3730481)

JM

Jo M.

CAM

> "I am sure this was covered in the original setup period. But over time and change of managers, I find that cleanup is needed and..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3730481)

IL

Irene L.

Director of Covenants Dept -retired

> "The best feature of this software is not something written in the software but rather it’s the customer service provided by the SW..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3846509)

IL

Irene L.

Director of Covenants Dept -retired

> "The system wound either crash or it wound just spin and spin and never give any results."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3846509)

VR

Verified Reviewer

Property Manager

> "We expected a learning curve with switching from our old management systems, but it really was so simple with very little pushback..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3682273)

DR

Debbie R.

VP

> "We have so many addresses to track, there is no way a manual system could handle this. "

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3904311)

AO

Andrew O.

Compliance Coordinator

> "The versatility of having an office version and mobile version working seamlessly is very beneficial."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3905192)

DQ

Diana Q.

Education and Change Management Manager

> "It is frustrating to have to use the same category/sub-category for a different violation for the same property and because of the..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225539)

JM

Jay M.

Director and Sect

> "Excellent. Because of how well it has been used, we have decided to add the ACC modules to automate our processing of these..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3729440)

EG

Erin G.

Community Relations Coordinator

> "In cases like that, we need to cut and paste language into VMS to simple say, "Please keep your trash/recycling receptacles out of..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208379)

ND

Nicole D.

Site Manager

> "Smartwebs support is always easily reachable, friendly to speak with, and does their best to resolve any issues. If they are not..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3744146)

IL

Irene L.

Director of Covenants Dept -retired

> "It’s my belief that the software was not created for large scale HOAs."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3846509)

DH

Dawn H.

Property Manager

> "I like the fact that a letter can be generated in seconds with a photo inserted in the letter and the letter is automatically..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208338)

AH

Amy H.

Community Manager

> "Theres a lot of updates which can be confusing for older members"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3729322)

CA

Caroline A.

Office Manager

> "I like that all of the properties sync up with our management system, self updates."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3744338)

LR

Lilly R.

Administrative assistant

> "There isn't a feature that I can list as a least favorite for this software at this time."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3783569)

AB

Ashle B.

Assistant Association Manager

> "We love the system and would love it even more with the updates in the violation field."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3730767)

AS

Ashley S.

Operations Manager

> "The offline version used to also have tracking, but that never works properly. When escalating to the fourth notice, it skips to..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3209151)

VR

Verified Reviewer

Property Manager

> "I would recommend Smartwebs to any association whether you are managing with spreadsheets or another HOA management software."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3682273)

ES

Edye S.

Community Manager

> "Also, when loading a picture it flips it upside down, very rarely does the picture load correctly and it is very frustrating."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208442)

JR

Jenara R.

Assistant Community Manager

> "it's easy to navigate, I love that email notifications are sent out to the owners nd Board members "

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3744073)

DQ

Diana Q.

Education and Change Management Manager

> "It use to be good, but now there are so many "flaws" that we are finding that we are going to be using a different software program..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225539)

DW

David W.

HOA President

> "I liked that I could vary the view of monthly violations."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3744167)

SL

Samantha L.

Association Manager

> "Just recently the feedback or assistance with support has been rather slow."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3729329)

DH

Dawn H.

Property Manager

> "Great tool for property management that tracks you through a community and lets you send letters with ease."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208338)

AV

Almeda V.

Community Association Manager

> "Only draw back is it worked better with areas where there is good internet access. If you are in area where service is not the..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3230544)

BD

Brenda D.

Community Manager

> "It has really help keep organized when managing compliance issues in an association as well as processing ARC requests."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3213077)

CJ

Charm J.

On-Site Association Manager

> "The compliance violation letters are not able to be changed when using the mobile version."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3209213)

JJ

Jose J.

Customer Mngr

> "The Violations section is very clear and help me with my job"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3905659)

DQ

Diana Q.

Education and Change Management Manager

> "We can't even get them to let us know what the issue is and everytime we call or email, there is either a non answer or no answer..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225539)

EW

Elissa W.

Site Manager

> "Overall, my experience is that Smartwebs makes some of the laborious tasks in association management easier through streamlining..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225466)

EG

Erin G.

Community Relations Coordinator

> "Simple things such as correcting language in VMS seems like an unnecessary step."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208379)

SL

Sonia L.

HOA General Manager

> "The search feature allows me to yield quick results for historical data. "

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225243)

RB

Rebecca B.

Manager

> "Setting up the software to integrate with my information is difficult and time consuming."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225607)

JS

Jacksen S.

IT Director

> "Having one platform for everything an HOA or management company needs just makes the managers and integrations job easier all..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208609)

BH

Bobby H.

property manager

> "users are too difficult to tell what each role does and does not do"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3216760)

AC

Adriane C.

Association Manager

> "In general, the screen to label the compliance letter and add a picture has a good workflow."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208583)

KN

Krystal N.

Community Manager

> "Files uploaded by homeowners are not easily downloaded in bulk"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225565)

JB

Joan B.

LCAM

> "It took a little getting used to. How to navigate was learned pretty quickly and it's very straight-forward. "

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3744112)

AC

Adriane C.

Association Manager

> "On busy narrow street, with impatient drivers, it is not easy to get to the address to start labeling the letter."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208583)

KR

Kim R.

Property Manager

> "Using the smartwebs compliance feature makes my property inspections so much more streamlined. "

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225169)

BA

Brandie A.

CAM

> "Less email, each step creates unnecessary email for too many people"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3216240)

BC

Bryan C.

President

> "The software makes being a board or committee member much more efficient and keeps costs down with mailing and postage."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3216170)

AM

Alicia M.

Association Manager

> "at times our qued letters show up blank and need to be recreated"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208349)

RB

Rebecca B.

Manager

> "I like that I can just fill out a violation and it is sent by mail instead of having to print and mail from the office."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225607)

JJ

Jennifer J.

Assistant Site Manager

> "Creating template letters is a bit complicated"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3237749)

LL

Lisa L.

Assistant, Administrative Team Lead

> "It makes issuing violation letters and processing ARC applications much easier and streamlined."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3230402)

MC

Memrie C.

Community Association manager

> "Sometimes the system does not work properly or does not connect"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3226186)

LM

Lucia M.

Property Manager

> "I like the feature that allows a picture to be included in the letter."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225171)

DDF

Dee Dee F.

Development Cooridnator

> "I cannot be signed into both at the same time and get it's frustrating having to sign in-sign out...."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208426)

ND

Nicole D.

Site Manager

> "I like that it is accessible remotely."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3744146)

IL

Irene L.

Director of Covenants Dept -retired

> "This was very frustrating and time consuming"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3846509)

NA

Nick A.

Assistant Community Manager

> "Love the multi violation features, this has allowed me to compile more information quickly and easily."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225175)

JS

Juanita S.

Senior Community Manager

> "the addresses are not updated, so I am having to input a great deal of information"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208359)

SS

Shannon S.

Architectural Administrator

> "Extremely easy program to use and if I need help, their I.T. people are very accommodating."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3748104)

GF

Greg F.

manager

> "they cannot respond to questions from the committee."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225277)

DA

David A.

Director of Operations AZ

> "processes are more streamlined and easy to use"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3744133)

JV

Janet V.

Property Manager

> "Tablet not so easy to use in the field, will be trying mobile app with my phone next outing."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3230481)

AY

Angela Y.

HOA Portfolio Manager

> "The product is fairly easy to use and the mobile site is nice to have."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3904514)

AM

Amy M.

Property Manager

> "Programming is difficult and intimidating for me."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208466)

BP

Beverley P.

Property Manager

> "Makes my job easier and more accurate."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3905196)

MM

Marla M.

AGM

> "Doesn't provide all information all the time"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225211)

BO

Brandi O.

Community Manager

> "I can add photos and customize my letters with ease."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208335)

KP

Kathy P.

Community Manager

> "I have used for years and do not have the time to invest in to utilize all aspects"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208435)

BD

Brenda D.

Community Manager

> "This has streamlined the process of processing ARC requests from homeowners. "

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3213077)

QC

Quiara C.

Onsite Associate

> "My older board members seem to have a tough time using the program."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3231545)

CG

Christy G.

Regional Director

> "Easy to train our volunteers to use the ACC module."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3744062)

KP

Kathy P.

Community Manager

> "I find it time consuming and frustrating to use."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208435)

RG

Rachel G.

Community Association Manager

> "Easy to use and makes it much faster to send out violations after an inspection, and to allow ARC committee members to review..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3245514)

AA

Anita A.

Association Community Manager

> "Frustrating"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3227118)

[View Reviews](https://www.capterra.com/p/172920/HOA-Compliance-Software/reviews/)

## User interface

4.80 (255)

[Smartwebs](https://www.capterra.com/p/172920/HOA-Compliance-Software/)

4.38 (169)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

SiteDocs

Top features

29/42

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   AML Compliance
-   API
-   Archiving & Retention
-   Assessment Management
-   Audit Management
-   Audit Trail
-   Certification Tracking
-   Compliance Tracking
-   Corrective and Preventive Actions (CAPA)
-   Customizable Reports
-   Customizable Templates
-   Data Security
-   Data Visualization
-   Digital Signature
-   Document Management
-   Environmental Compliance
-   FDA Compliance
-   Generative AI
-   HIPAA Compliant
-   Incident Management
-   ISO Compliance
-   KYC Compliance
-   Mobile Access
-   Monitoring
-   OSHA Compliance
-   Policy Management
-   Regulatory Intelligence Feeds
-   Regulatory Reporting
-   Reminders
-   Risk Management
-   Sarbanes-Oxley Compliance
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Training Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/143579/SiteDocs/#features)

Smartwebs

20/42

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   AML Compliance
-   API
-   Archiving & Retention
-   Assessment Management
-   Audit Management
-   Audit Trail
-   Certification Tracking
-   Compliance Tracking
-   Corrective and Preventive Actions (CAPA)
-   Customizable Reports
-   Customizable Templates
-   Data Security
-   Data Visualization
-   Digital Signature
-   Document Management
-   Environmental Compliance
-   FDA Compliance
-   Generative AI
-   HIPAA Compliant
-   Incident Management
-   ISO Compliance
-   KYC Compliance
-   Mobile Access
-   Monitoring
-   OSHA Compliance
-   Policy Management
-   Regulatory Intelligence Feeds
-   Regulatory Reporting
-   Reminders
-   Risk Management
-   Sarbanes-Oxley Compliance
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Training Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/172920/HOA-Compliance-Software/#features)

### Recognition

SiteDocs is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value EHS ManagementSoftware (2022) 

No recognitions have been awarded to Smartwebs

### Deployment & support

SiteDocs

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Smartwebs

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SiteDocs

-   By SiteDocs
-   Located in Canada
-   Founded in 2012

Smartwebs

-   By Smartwebs
-   Located in United States
-   Founded in 2005

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