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Construction, Oil & Gas, Mining, Manufacturing, Mechanical, Electrical, Plumbing, Heating, Excavating, Heavy Construction, etc.
Businesses who need to ensure consistent standards across different processes, locations or teams: quality, safety, hygiene, brand standards, standard operating procedures, management reviews etc.
SiteDocs team is always supportive and we can reach them and get help immediately. We are very satisfied with SiteDocs, and we highly recommend other companies to use this software.
The only downside I have found is assigning locations to employees.
Overall, this has been an amazing software to use. Customer service is second to none, and the software's ability to be customized for our needs has been worth every penny.
I don't like that i have to enter start date when i enter a new job. Basically i have to wait until i know the start date before I enter the job which is a bit inconvenient.
My overall experience has been very good. They have been consistently responsive when I have had a question or concern.
Sycning phones so I as the admin get the forms on time seems to sometimes be a problem.
The customer service has been excellent, as they have worked directly with our IT Dept and myself as an administrative user. This program has shaved multiple hours off my schedule with great accuracy.
With guys that are technically challenged it makes it a little difficult for them to learn.
Customer support has been amazing with our dedicated client manager readily available and helpdesk very responsive when (rarely) required.
The product often logs you out when trying to upload photos, this happens on a daily basis. Limits you to only uploading 4 photos when showing damage ect, so limits what you can show on reports.
Their dedication to ensuring a positive user experience has been instrumental in maximizing the benefits of the platform.
There is no possibility to generate more informative reports or reports that can be customized.
The GOA support are amazing. They are always available to helps us to increase our ideas to increase our training with our team.
Can't really say there's anything to dislike when you still exploring.
I am now very happy with the audit template. Thanks [SENSITIVE CONTENT]for all your help.
Not sure if I can think of any features that I would change.
Ron: Hello, my name is Ron. I'm a construction manager for a plumbing company. Our size is approximately 170 employees. And SiteDocs' rating is five out of five. We tried using other software companies, but we continued going back to hard paper due to the lack of consistency that SiteDocs can give us. The reason we chose SiteDocs was the simple usage. For all of our employees it was very simple and easy to teach. Plus, the form building is very... Getting started with SiteDocs was great. They helped to build our first sets of forms and walked us through a tremendous amount of form building, and made life a lot easier for us and my assistant. I would highly recommend SiteDocs for anyone that has any sort of company, more than 20 employees for sure, for ease of form building plus enhancements, plus double-checking guys to ensure HAEs are completed.
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