# Compare kintone vs Help Desk Migration 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare kintone and Help Desk Migration based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/143607-160609/kintone-vs-Help-Desk-Migration

---

# kintone vs Help Desk Migration Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

kintoneHelp Desk Migration2/4 selected

[kintone](https://www.capterra.com/p/143607/kintone/)[4.7 (153)](https://www.capterra.com/p/143607/kintone/reviews/)

[Help Desk Migration](https://www.capterra.com/p/160609/Help-Desk-Migration/)[4.8 (108)](https://www.capterra.com/p/160609/Help-Desk-Migration/reviews/)

[## kintone](https://www.capterra.com/p/143607/kintone/)[4.7 (153)](https://www.capterra.com/p/143607/kintone/reviews/)

Starting Price

$24.00/month

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [153 reviews](#user-reviews)

Positive

146

Neutral

4

Negative

3

[## Help Desk Migration](https://www.capterra.com/p/160609/Help-Desk-Migration/)[4.8 (108)](https://www.capterra.com/p/160609/Help-Desk-Migration/reviews/)

Starting Price

$10.00one time

Value-for-Money

4.8

Functionality

4.8

Ease of Use

4.8

Customer Service

5

Reviews Sentiment

RB

CC

CC

Based on [108 reviews](#user-reviews)

Positive

108

Neutral

0

Negative

0

## Summary

* * *

Key features rated by users

Features selected based on 3,796 reviews from database software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

Not enough reviews

Feature ratings

Secure Data Storage

5.0

Backup and Recovery

4.9

Customizable Fields

5.0

Data Storage Management

4.4

Access Controls/Permissions

4.7

\--%Fit

Missing features

Feature ratings

Secure Data Storage

NA

Backup and Recovery

5.0

Customizable Fields

NA

Data Storage Management

NA

Access Controls/Permissions

NA

User satisfaction

User satisfaction

4.7

User reviews[153](https://www.capterra.com/p/143607/kintone/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.6

Customer support

4.6

User satisfaction

4.8

User reviews[108](https://www.capterra.com/p/160609/Help-Desk-Migration/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.8

Customer support

5.0

Price starts from

Price starts from

$24Per User, Per Month

-   Free version
-   Free trial

Price starts from

$10Usage Based, One Time

-   Free version
-   Free trial

Best for

Best for

Whether you are a small business or an enterprise, Kintone's customizability and scalability can fit your business needs. Over 30,000 companies use Kintone, and 1000+ apps are deployed daily.

Best for

Automated, secure help desk migration with zero downtime. Move tickets, users, and knowledge base data between 90+ platforms with a free test and full data integrity.

## User reviews

Pros & cons

EA

Emilio A.

Senior Product Manager

> "sensitive content hidden\] rose above and beyond in understanding our business process and our particular needs, He helped us quickly implement and..."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___6862380)

EA

Emilio A.

Senior Product Manager

> "Not enough video training to avoid lengthy searches for help."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___6862380)

RK

Richi K.

Athletic Trainer

> "Kintone has helped synthesize data from multiple areas into one dashboard that makes calculations and visualizes the data."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___6094529)

RK

Richi K.

Athletic Trainer

> "The visualizations are basic compared to other programs visual options."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___6094529)

EA

Emilio A.

Senior Product Manager

> "Overall, it does what we need at a reasonable price without resorting to much more expensive enterprise-focused software."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___6862380)

KS

Kate S.

Data Engineer

> "I am frequently frustrated by the narrow definition of what constitutes uniqueness in Kintone. "

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___4773416)

EM

Eileen M.

Assistant Director for Research and Evaluation

> "My experience with Kintone has been outstanding; our knowledgeable consultant, efficient service, and dedication to customer satisfaction have earned..."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___6367778)

SK

Shin K.

president

> "It can't email documents from the app. "

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___6070497)

GD

Grace D.

Assistant Vice President

> "They respond within hours and are always free to meet with me when I have a new request on ways to customize the platform to fit my specific..."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___6091584)

Sarfaraz K.

SEO Manager

> "For example, the formatting options for phone numbers are limited, which can make it difficult to read large sets of data."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___4534390)

EM

Eileen M.

Assistant Director for Research and Evaluation

> "His explanations are so clear and his calm demeanor and immense amounts of patience have been a gift."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___6367778)

LG

Letlet G.

Sales and Marketing

> "The price is another drawback. Despite the fact that kintone may provide more advanced features and functionality than some other platforms, its..."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___4627396)

PT

Pamela T.

Office Manager

> "Perfect for keeping our team on task and preventing them from missing critical dates and response deadlines. "

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___6070750)

HG

Heather G.

Director of Business Operations

> "I do not like that certain status's have to be updated across all apps in order to match the main jobs page status. "

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___3905825)

JA

Julio A.

IT-Data Admin

> "Kintone has helped our organization grow in our database & data analytics even though we're still in the development phase."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___6171142)

SV

Sandra V.

CEO

> "It is a little clunky around external organisations and users which we need to duplicate and link as organisations/contacts with departments/users"

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___3916491)

Pedro L.

CEO

> "Kintone is an integral part of our daily operations, and its adaptability has made onboarding new team members seamless."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___6210823)

CW

Courtney W.

Operations

> "Its hard to import when there are multiple tables or when there is a lookup field in an app."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___4022787)

Sarfaraz K.

SEO Manager

> "The customization options allowed me to quickly build a solution for my student tracking requirements in just a matter of days, whereas other..."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___4534390)

LG

Letlet G.

Sales and Marketing

> "The limited options for integration are one of the drawbacks."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___4627396)

LG

Letlet G.

Sales and Marketing

> "We were able to create a solution that met our specific requirements without requiring extensive coding knowledge or IT support thanks to the..."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___4627396)

MB

Mark B.

Business Analyst

> "Print formatting leaves a little to be desired"

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___3974271)

MB

Mark B.

Business Analyst

> "The notifications are especially helpful for stakeholders to get alerts when new records are added or comments are made, allowing them to quickly..."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___3974271)

JA

Jigar A.

Application Developer

> "The initial dashboard seemed clumsy."

[See full review](https://www.capterra.com/p/143607/kintone/#Capterra___3822569)

[View Reviews](https://www.capterra.com/p/143607/kintone/reviews/)

RB

Richard B.

CEO

> "This software provided us with an accurate migration of our knowledge base articles in a timely fashion at a..."

[See full review](https://www.capterra.com/p/160609/Help-Desk-Migration/#Capterra___3704306)

KD

Kathy D.

Developer

> "If you request a price (b/c they don't display this information on their website) via their support form..."

[See full review](https://www.capterra.com/p/160609/Help-Desk-Migration/#Capterra___2251288)

CC

Cristian C.

Marketing Manager

> "Also, the customer service team is amazing it helped us make the first migration smoothly."

[See full review](https://www.capterra.com/p/160609/Help-Desk-Migration/#Capterra___3606841)

MD

Mark D.

CEO

> "I ran into some problems because of the huge number of tickets we had to migrate."

[See full review](https://www.capterra.com/p/160609/Help-Desk-Migration/#Capterra___2200296)

CC

Cristian C.

Marketing Manager

> "I liked that it was so simple and easy to migrate our database from Intercom to HubSpot. "

[See full review](https://www.capterra.com/p/160609/Help-Desk-Migration/#Capterra___3606841)

VM

Vitaly M.

Sr System Engineer

> "Some fields didn't map over."

[See full review](https://www.capterra.com/p/160609/Help-Desk-Migration/#Capterra___2505418)

RB

Richard B.

CEO

> "This supplier provides excellent customer support and their pricing was modest."

[See full review](https://www.capterra.com/p/160609/Help-Desk-Migration/#Capterra___3704306)

KD

Kathy D.

Developer

> "they will hound you for days about why you haven't tested the demo out."

[See full review](https://www.capterra.com/p/160609/Help-Desk-Migration/#Capterra___2251288)

[View Reviews](https://www.capterra.com/p/160609/Help-Desk-Migration/reviews/)

## User interface

4.66 (153)

[Help Desk Migration](https://www.capterra.com/p/160609/Help-Desk-Migration/)

4.84 (108)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Ad hoc Query

120

Important

kintone

Top features

37/44

-   Access Controls/Permissions
-   Activity Dashboard
-   Ad hoc Query
-   AI Copilot
-   API
-   Audit Management
-   Authentication
-   Automatic Backup
-   Backup and Recovery
-   Calendar Management
-   Charting
-   Customizable Fields
-   Customizable Templates
-   Database Conversion
-   Data Capture and Transfer
-   Data Connectors
-   Data Dictionary Management
-   Data Extraction
-   Data Import/Export
-   Data Mapping
-   Data Migration
-   Data Replication
-   Data Storage Management
-   Data Synchronization
-   Data Virtualization
-   Data Visualization
-   Document Storage
-   Drag & Drop
-   Full Text Search
-   Generative AI
-   Mobile Access
-   Multiple Programming Languages Supported
-   NOSQL Database Management
-   Performance Analysis
-   Real-Time Data
-   Real-Time Monitoring
-   Relational Database Management
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Third-Party Integrations
-   User Management
-   Workflow Management

[See all features](https://www.capterra.com/p/143607/kintone/#features)

Help Desk Migration

10/44

-   Access Controls/Permissions
-   Activity Dashboard
-   Ad hoc Query
-   AI Copilot
-   API
-   Audit Management
-   Authentication
-   Automatic Backup
-   Backup and Recovery
-   Calendar Management
-   Charting
-   Customizable Fields
-   Customizable Templates
-   Database Conversion
-   Data Capture and Transfer
-   Data Connectors
-   Data Dictionary Management
-   Data Extraction
-   Data Import/Export
-   Data Mapping
-   Data Migration
-   Data Replication
-   Data Storage Management
-   Data Synchronization
-   Data Virtualization
-   Data Visualization
-   Document Storage
-   Drag & Drop
-   Full Text Search
-   Generative AI
-   Mobile Access
-   Multiple Programming Languages Supported
-   NOSQL Database Management
-   Performance Analysis
-   Real-Time Data
-   Real-Time Monitoring
-   Relational Database Management
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Third-Party Integrations
-   User Management
-   Workflow Management

[See all features](https://www.capterra.com/p/160609/Help-Desk-Migration/#features)

### Recognition

No recognitions have been awarded to kintone

No recognitions have been awarded to Help Desk Migration

### Deployment & support

kintone

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Help Desk Migration

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

kintone

-   By Cybozu
-   Located in Japan
-   Founded in

Help Desk Migration

-   By Help Desk Migration
-   Located in Ukraine
-   Founded in 2016

## Popular Comparisons

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