Reply vs SalesLoft: Which is a better fit?

Stefani B.: Hi, my name is Stefani and I am a founder. I give Reply four out of five stars and, for more reviews like this, click down below. In the past, I was using Mailchimp and ActiveCampaign. I was paying for both of these softwares. With Mailchimp, I just found that it wasn't really able to do the anonymous emailing that I needed it to do. And with ActiveCampaign, same thing, and the cost was very high. The reasons that I chose Reply is that they have multiple price points in their pricing matrix, which made it really helpful as a business owner. Second to that, they're using primarily Gmail to run these automated emails that go out. For cold emails, they do not have an email software platform to make newsletters, for example. However, with what they do have to make it black and white text for emails to get to the person that you need them to get to, it works perfectly. It was fairly easy to integrate Reply and train the rest of my staff members to use this platform as well. The only issue is that when you're getting a bounced email applicant, you can't really move them over somewhere else. There's been a few hiccups within the software, which is why I'm giving it a four out of five, not a five out of five, and I've already spoken to them directly about this. In regards to using Reply, I would highly recommend to check out their YouTube videos. They go live quite often, probably once a month. They also have a really great email newsletter where you can learn more about all the different tools that they have within the system. And if you really want, you can also chat directly with a member of their team to really figure out if this is the right program for you. I followed all these steps. I have an email list of 18,000 individuals and Reply has been super helpful.

Wolf: Hey, my name is Wolf. I'm a mid-market account executive. I give SalesLoft a four out of five. For more videos like this, click on the link below. So, we primarily use SalesLoft just as an engagement tool, so something is basic as just as a dialer to call other customers or prospects, and then as far as more advanced functionality, using it for cadences, for email campaigns and just providing us with a more efficient flow for calling these cadences. One of my favorite things about SalesLoft, which I didn't know about initially was just the integrated dialer within Salesforce. So, even though I think a lot of people use SalesLoft within its own window, that little dialer has a ton of functionality. So, it got to the point where I was pretty much using that dialer for shooting out emails, just interacting with customers without having to toggle between Salesforce and SalesLoft. So, that was personally my favorite part about it. The only thing that was a little bit... I wasn't involved from an implementation site, so it could have just been user error, but I did notice that sometimes some of the mapping from Salesforce to SalesLoft and vice versa kind of created some random information within certain fields, but that was the only thing that I recall not loving.