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Falcony vs AlertMedia: Which is a better fit?

Updated on February 11th, 2025
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Summary
Features in Incident Management
29
43
  • Audit Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
30
Best performer
43
  • Audit Trail
  • Communications Management
  • Disaster Recovery
User satisfaction
4.7
User reviews33
Ease of use
4.7
Functionality
4.4
Value for money
4.8
Customer support
4.8
4.8
User reviews134
Ease of use
4.8
Functionality
4.7
Value for money
4.7
Customer support
4.9
Price starts from
Monthly subscription
Free version
Free trial
--
Yearly subscription
Free version
Free trial
Best for

Reveal the unreported and uninspected. Falcony enables you to get unprecedented involvement and visibility to build safer, happier and more productive workplaces together with your employees.

Healthcare, Manufacturing, Tech, Financial / Banking, Legal Services, Construction, Utilities, Retail, Freight / Transportation, Hospitality, Sports & Entertainment, Nonprofits, and more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-71d3a576-dc42-4f15-5562-08db3244105e
Kyle C
Senior Product Manager
5.0

Kyle: Hi, I'm Kyle. I work for a large technology company that does voice recognition for various technologies. I'm a manager of application support, and I give AlertMedia a five out of five. When we were looking at different solutions to be able to manage our outbound communication with customers we considered various products, one of which was Salesforce Marketing Cloud. When we tried the product, it did not fit our needs. We found it to be cumbersome and we had issues with it scaling to meet the needs of our business and for the users that are actually using the product to send a communication. The reason we chose AlertMedia is because we found the tool to be intuitive. It was very easy to use. It was scalable, and we were able to customize it to fit our needs and how we wanted to send our communication. It's fast and the customer support that we received from the team allowed us to get all of the interesting and useful features that we needed to have implemented prioritized by the company. Getting started with AlertMedia was really easy. We were able to connect with one of the account team members from the start. He was able to walk us through what the product could do, and he was able to take the use cases that we had for the product and demo it for us so that we could see how it would work in a real environment. It was very easy to work with all of the team members from the starting point when we worked through the account team, as well as through the implementation phase as well. So for anyone considering AlertMedia, my recommendation is to reach out to the company, to one of the account team members, and really explore the use cases of the product. For us, we were able to use it in a way that the product wasn't originally designed for, and it actually really over-met the needs that we had. But it has really great features and tool sets that you'll be able to use for a variety of purposes, whether it's for communication with your customers, alerting your internal employees if there's an incident regarding any kind of danger that might be happening within your organization. There's a lot of different use cases, but I really encourage you to meet with one of those account team members and talk to them about the ways that it can fit the needs of your company.

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Falcony

29/43
  • Audit Trail
  • Communications Management
  • Disaster Recovery
  • Email Alerts
  • Event Logs
  • Maintenance Scheduling
  • Mobile Alerts
  • Multi-Channel Communication
  • On Call Scheduling
  • Risk Alerts
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Third-Party Integrations
  • Ticket Management
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Audit Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Customizable Reports
  • Customizable Templates
  • Data Visualization
  • Document Management
  • Forms Management
  • Incident Reporting
  • Investigation Management
  • Issue Management
  • IT Incident Management
  • Monitoring
  • Multi-Language
  • OSHA Compliance
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Risk Analysis
  • Risk Assessment
  • Safety Incident Management
  • Single Sign On
  • Status Tracking
  • Task Management
  • Workflow Management
See All features
Hide Incident Management Software Features -

AlertMedia

Top Features
30/43
Show Incident Management Software Features +
Falcony
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
AlertMedia
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Falcony
  • By Falcony
  • Located in Finland
  • Founded in 2012
AlertMedia
  • By AlertMedia
  • Located in United States
  • Founded in 2013
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