--- title: "Compare Ecwid vs Salesforce Commerce Cloud 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Ecwid and Salesforce Commerce Cloud based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/143648-180822/Ecwid-vs-Salesforce-Commerce-Cloud" page_type: "comparison" language: "en" --- # Ecwid vs Salesforce Commerce Cloud Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: EcwidSalesforce Commerce Cloud2/4 selected [Ecwid](https://www.capterra.com/p/143648/Ecwid/)[4.6 (582)](https://www.capterra.com/p/143648/Ecwid/reviews/) [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.5 (102)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) [## Ecwid](https://www.capterra.com/p/143648/Ecwid/)[4.6 (582)](https://www.capterra.com/p/143648/Ecwid/reviews/) Starting Price $25.00/month Value-for-Money 4.5 Functionality 4.3 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [582 reviews](#user-reviews) Positive 553 Neutral 21 Negative 8 [## Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.5 (102)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.7 Ease of Use 4.4 Customer Service 4.5 Reviews Sentiment Based on [102 reviews](#user-reviews) Positive 97 Neutral 5 Negative 0 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Adobe Commerce 4.3 (662) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * ### Fishbowl 4.2 (1,132) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 84% of reviewers rated it above 4 stars * * * ### Odoo 4.2 (1,331) * * * Starting Price $31.10 Per User,Per Month Free Trial Free Version * * * User rating 83% of reviewers rated it above 4 stars * * * ### Shift4Shop 4.1 (129) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 78% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 6,725 reviews from ecommerce software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 71%Fit Missing features Feature ratings Credit Card Processing 4.2 Data Security 4.7 Electronic Payments NA Order Management 4.6 Shopping Cart 4.6 71%Fit Not enough reviews Feature ratings Credit Card Processing \-- Data Security 4.8 Electronic Payments 4.0 Order Management 4.5 Shopping Cart 4.8 User satisfaction User satisfaction 4.6 User reviews[582](https://www.capterra.com/p/143648/Ecwid/reviews/) Ease of use 4.6 Functionality 4.3 Value for money 4.5 Customer support 4.5 User satisfaction 4.5 User reviews[102](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) Ease of use 4.4 Functionality 4.7 Value for money 4.3 Customer support 4.5 Price starts from Price starts from $25Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Small and medium merchants and entrepreneurs who want to quickly sell on any website without hiring a developer. Best for Designed for retailers, ecommerce businesses, B2B companies, and digital marketers. ## User reviews Pros & cons Leslie S. Owner > "I like that Ecwid allows me to create and run a store online, and has plenty of options to personalize my storefront." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___6308221) BH Brienne H. Founder > "Clunky interface, minimal customizing, and customer service had delayed replies, and when they did reply -no mater how explicit our questions—they never answered..." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___6093144) JV Jonathan V. Owner > "Overall, its good if you are starting an online store for the easiness but at the end it can get too expensive." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___6517151) Bri S. owner > "I do not like how the free version only allows you to list 10 products, there are several other places that are also free, and they do not put a cap on the number you..." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___6326083) Vincenzo Bernardino R. Freelance > "I love the of set up and management on wordpress website, making it super easy to start an ecommerce" [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___6825445) AL Amber L. Owner > "It isn't beginner friendly, there's a lot of trial and error involved to figure things out." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___6862147) BM Blair M. CEO > "It is a decent starter platform to run your ecommerce business on." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___6868952) Zaheeda Duduzile C. Owner > "To match the cheapest Shopify I have to take Ecwid's most Expensive plan - and still it doesn't come near what Basic Shopify offers. " [See full review](https://www.capterra.com/p/143648/Ecwid/#GetApp___6131672) AM Anna M. owner, designer, web developer > "How easy it is to use and the fact that it is so user friendly that even with no experience with websites and woo-commerce you can still successfully set up a shop" [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___6820060) BT Bereket T. CEO > "This may be a drawback for businesses looking to create a unique and customized online store and the mobile app is not developed fully, it redirects to the website in..." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___4731382) MC Mohamed C. Lecturer > "Through on a free trail plan; Ecwid provides all that beginners need to sell online easily; it user-friendly dashboard that allows you use built-for-you templates to..." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___4970568) KY Kaiden Y. Owner > "It is in no way free like it says." [See full review](https://www.capterra.com/p/143648/Ecwid/#SoftwareAdvice___6805346) Kamal A. Employee > "It allows me to build a professional-looking online store, customizable design templates, and integrate with third-party tools." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___4505789) SM Sarah M. Creator, CEO, Formulator > "my least all time favorite thing about them is the fact that I pay one of the highest plans & I can't even make a legit blog or forum technically on the same page..." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___4900668) MFS Marie-France S. SEO and Content Writer > "I liked the fact that the plans to choose from were financially accessible." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___6716679) CL Cynthia L. Director > "Incorporating shipping options/costs was a bit confusing." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___6482770) Kavindu Githsara K. System Specialist > "It also offers a wide range of customizable templates and design options. Because of that we were able to create a visually appealing and professional-looking store." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___4413762) RA Railan A. Administrator > "We have had many issues with SEO and SEM and the support team is not clear on what needs to happen to fix it." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___6135168) ES Emina S. Cashier > "It boosted my willing to do more,to make unique staff to present my busines and inspired me for managing my busines to an higher level." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___4379989) MC Mohamed C. Lecturer > "Ecwid is not ideal for large businesses as it is less popular than many other platforms in this industry, namely Wix; it is less common if not inexistent in many..." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___4970568) AL Amber L. Owner > "I ended up switching to a more user friendly platform, but overall I would recommend their services." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___6862147) Kavindu Githsara K. System Specialist > "However, it may not be the best choice for businesses with very large product catalogs or those looking for a particularly fast and efficient platform." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___4413762) SM Sarah M. Creator, CEO, Formulator > "My overall experience has been good as a newer small handmade business but as soon as I'm able to find one that can beat ecwid in price & features that i can trust I..." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___4900668) Zaheeda Duduzile C. Owner > "I wanted to use Ecwid because it's cheaper, but really it's not." [See full review](https://www.capterra.com/p/143648/Ecwid/#GetApp___6131672) BM Blair M. CEO > "Very easy to use and set up." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___6868952) RA Railan A. Administrator > "It is also very difficult to get through to support." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___6135168) NL Nicholas L. Operations Manager > "Ecwid was very easy to setup and work with." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___6612241) AP Alexander P. IT developer > "They decided to just turn off the login by password causing the most important features on my webshop to stop working, 2000 customers are not able to login anymore." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___3624467) Kamal A. Employee > "It has a built-in inventory and order management system, making it easy for me to sell on multiple channels." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___4505789) SM Sarah M. Creator, CEO, Formulator > "I also am not a fan of some of the ways they just expect you to do your newsletter when they could of really made it much simpler." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___4900668) JT Joel T. Director > "I'm very grateful to Ecwid for allowing me to set up a website free of charge at the beginning, letting us grow to the point where we could actually afford to stand..." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___4372982) Khalid A. content writer > "lacks global support in features like shipping" [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___3875042) Roshish S. Flutter Developer > "Customers would easily contact us and we would sell more products." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___5045158) DD Dale D. Marketing/Social Media Director > "It is very hard to budget when it is necessary to buy an optional plugin or and unexpected item you thought was part of the package isn't and more money goes out the..." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___3177076) MC Mohamed C. Lecturer > "Ecwid should be the first platform to land on to explore how simple online selling is thanks to the variety of integrations and constant support." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___4970568) KC Katherine C. Developer > "Customizing the look/design requires basic CSS knowledge - so it typically looks less "slick" than Shopify." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___3424512) MC Mohamed C. Lecturer > "Ecwid comes with affordable plans, less fees and mainly many gateways for payment processing." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___4970568) Steven S. Owner > "Until recently, there was no way to bulk change pricing or other features for select products which was a pain to have to change every product individually." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___3508889) Kavindu Githsara K. System Specialist > "It allowed us to create and manage an online store quickly and efficiently." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___4413762) KC Katherine C. Developer > "It rejects orders from overseas if the International address is entered in certain formats, which is a real problem." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___3424512) AR Angel R. ELV Presales Engineer > "Indeed, with Ecwid and at the appropriate prices for the services it provides, users can develop their online stores without the need to use programming consultants..." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___3570526) SM Sarah M. Creator, CEO, Formulator > "I do not like that variations is only available as an upgrade." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___4900668) AR Angel R. ELV Presales Engineer > "Ecwid has simplified all stages of publishing products, receiving orders and payments with ease and efficiency, and has enabled us to continue adding new products as..." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___3570526) MW Monique W. Owner > "I can also become difficult to add you logo to the site depending on your template and the style of your logo." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___3092071) Kamal A. Employee > "provide a user-friendly interface, easy-to-use tools and features, a wide range of customization options, and a variety of integrations with other platforms and..." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___4505789) HG Hester G. Mrs > "Product variants are not available on the free or entry-level plans." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___3494818) SS Stephen S. IT consultant > "It also offers plugins for the two most popular content management systems, WordPress and Joomla, which make it easy for website owners to start an online business." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___3225809) JH Joni H. Front Office and Store Manager > "The only thing I found that Ecwid has not offered is including product variation information when exporting inventory. " [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___2633921) AC Adela C. Balloons art > "It makes your work more practical, less time consuming and more organized, customer service always help you in any need." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___5009274) GS Gregory S. Owner > "There isn't really anything I don't like about the software. If anything, I was a little annoyed by the email follow-up campaign." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___3541384) HG Hester G. Mrs > "Ecwid is a simple, powerful way to add ecommerce capabilities to an existing website or to set up an online store on a Facebook page or other social media platform." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___3494818) CW Chelsea W. Owner of Headland Homestead > "I can't thinking of much, but I suppose if I have to say something, than it could be that I haven't figured out a good way to integrate my favorite shipping service." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___2648012) Helena K. Business Owner > "Easy to use, the dashboard is helpful, high level of customization for products, website look, and responsive menus." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___4407234) KL Kristen L. CEO > "Don’t like that I have to pay for a lot of extra features that I could use" [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___2570456) AR Angel R. ELV Presales Engineer > "Indeed, Ecwid and through its amazing capabilities enabled us to own an outstanding online store and helped us expand our customer base and increase sales as well." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___3570526) PR Paul R. Managing Partner > "This was my mistake, and it caused me unnecessary confusion as my store grew." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___2554752) MV Manideep V. Podcaster > "Ecwid is great software for small businesses and solo entrepreneurs who are starting their businesses." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___4603386) BH Brienne H. Founder > "Clunky interface, minimal customizing, and customer service had delayed replies, and when they did reply -no mater how explicit our questions—they never answered..." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___6093144) HG Hester G. Mrs > "There are better solutions available if you're constructing a separate site — I'd recommend Shopify or BigCommerce — but Ecwid does exactly what it says on the tin:..." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___3494818) SM Sarah M. Creator, CEO, Formulator > "I also am not a fan of some of the ways they just expect you to do your newsletter when they could of really made it much simpler." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___4900668) MD Markus D. Creative Director > "If you don't find anything or your are facing other issues, Ecwid's customer service is just excellent." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___4017494) BH Brienne H. Founder > "Clunky interface, minimal customizing, and customer service had delayed replies, and when they did reply -no mater how explicit our questions—they never answered..." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___6093144) PE Pius E. Founder > "I use my Ecwid store to showcase products that perform better with social traffic and this works perfectly with Ecwid." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___3522487) RA Railan A. Administrator > "We have had many issues with SEO and SEM and the support team is not clear on what needs to happen to fix it." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___6135168) BT Bereket T. CEO > "As someone who has been using Ecwid for over five years in Africa, and Ethiopia, I can confidently say it is an exceptional e-commerce platform." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___4731382) RA Railan A. Administrator > "It is also very difficult to get through to support." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___6135168) Dapree A. Owner > "I like Ecwids software mostly because I get my own portal through Ecwid to manage my business' products and services." [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___3489804) Khalid A. content writer > "lacks global support in features like shipping" [See full review](https://www.capterra.com/p/143648/Ecwid/#Capterra___3875042) [View Reviews](https://www.capterra.com/p/143648/Ecwid/reviews/) Jackie S. Self employed > "I also value how the platform offers comprehensive insights into customer behaviors, sales patterns, inventory, and much more. Whether..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7016463) PG Parsa G. Sr AI Analyst > "Setup and customization can take real effort, and the platform does not always feel simple or lightweight to manage day to day." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7179347) JM Jesse M. E-commerce Manager > "The flexibility to customise storefronts and manage complex product catalogues is a real strength." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7129004) AK Ashkan K. Senior associate > "The most challenging aspect of Salesforce Commerce Cloud can be its complex setup and configuration processes, which may require..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6543531) VR Verified Reviewer Sales Coordinator > "Salesforce is very user friendly, very simple to keep your files and data and reporting organized, can simply tag co workers in tasks..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7062823) GN George N. Mortgage and Real Estate Broker > "alot of the predictive dialers ive been using does NOT integrate with Salesforce" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7034205) OK Omar K. Sales manager > "Sales for is a great platform for any business, it helps create workflows and automation in different departments of the business and..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6623166) FS Farid S. Senior associate > "The platform's monolithic structure can lead to performance issues, limited flexibility, and challenges in implementing omnichannel..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6675935) RO Rodrigo O. Vendedor > "I used the tool when I worked as a salesperson, the tool contributed a lot to visualizing work history, organizing routines, itineraries..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6688030) AF Adashia F. Academic Success Coach > "WEBSITE CREATION - not used on my end, controlled by company" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7089115) VR Verified Reviewer Owner > "Salesforce Commerce Cloud has definitely set a new standard for eCommerce platforms, offering a scalable solution designed to help..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6662216) ES Elias S. Marketing Coordinator > "The learning curve is steep, and customization often requires costly developer support instead of quick adjustments." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7005110) Gabriel S. Director of Digital and Social Media Strategy > "It's a scalable yet enterprise-level platform tool for tracking customers throughout their journey, increasing data on them, segmenting..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6858924) BK Brianna K. Marketing Director > "I've had good experience with Salesforce customer support before, but every new experience seems to be worse and worse." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7029224) Jeff T. AE > "Powerful scalability, deep customization and easy Salesforce integration made it ideal for handling complex commerce needs at scale." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7091785) BK Brianna K. Marketing Director > "On top of that, this platform is hard to learn and has quite the learning curve." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7029224) JL Joseph L. Account Executive > "The different ways Salesforce CC allows us to see data is extremely useful to our professionals so they can get a better control over..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6697344) SS Sahil S. Graduate Assistant > "Too many, like too many apps to keep up with, which makes it more confusing and less user-friendly" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6668624) PG Parsa G. Sr AI Analyst > "What I liked most is that it is strong for enterprise ecommerce once it is set up properly." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7179347) SN Sachin N. Data Engineer > "Additionally, the cost can be a bit high for smaller businesses." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6646484) VR Verified Reviewer Senior Software Developer > "Experience with Salesforce Commerce Cloud has been positive, offering a unified platform for managing e-commerce operations across..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6710216) IB Ibrahima B. Bah > "The monthly cost is not affordable for small businesses." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6714011) VR Verified Reviewer Asst. Dir. LAG > "I liked how easy it is to pull reports and to manipulate them to fit your needs." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7130006) AM Andi M. Recuriter > "It's a bit clunky to use and the terminology is not always commonsense." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6679040) SS Sahil S. Graduate Assistant > "Its access to API and custom object creation is the main plus point my org is using it and I am finding it useful" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6668624) JB Jeffrey B. Store owner > "Not much to dislike except the cost kinda." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6627227) AK Ashkan K. Senior associate > "Its scalability and built-in AI features, like product recommendations, help optimize conversions." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6543531) VR Verified Reviewer Senior Software Developer > "Cost is quite expensive" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6710216) AC Arnel C. Team Manager > "it provides me with the tools i need to successful and gives me options to customize my view" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6495627) SM Swetha M. Senior engineer > "It's not completely cloud based and don't have the ability to build custom API." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___4263688) VR Verified Reviewer Owner > "Salesforce Commerce Cloud is a top dog solution for businesses looking to elevate their eCommerce strategy." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6662216) JB Jonas B. CEO > "difficulties in customizing certain features due to technical limitations or additional costs" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___4632009) ET Emilee T. Administrative Assistant > "It improved order management (visibility, tracking, etc.) across the team." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6799376) AL Amber L. Real Estate Agent > "Sometimes you need to manually enter data that you probably will not need and it can be very time consuming." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___3532923) ALLY M. Depot Executive > "The system provided real-time data insights, making it easier to make informed business decisions." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6699542) MT Muzamil T. Sales and Marketing Specialist > "It is slower than competitors" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___3714759) VR Verified Reviewer Custom Diet Plan Trainer > "I'm using it currently and I like that I can see all of the new clients in one place." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7036228) SG Sachin G. Customer Service Representative > "Also, there are some compatibility issues with iOS devices." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#SoftwareAdvice___3050081) MG Murali G. Consultant > "The way it meets all the functionalities of RACI model and following up has made it easier with Clients/Customers." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6563287) PG Parsa G. Sr AI Analyst > "Setup and customization can take real effort, and the platform does not always feel simple or lightweight to manage day to day." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7179347) VR Verified Reviewer Senior Software Engineer > "Overall we are very happy with Salesforce Commerce cloud because it provides very easy methods for integration and user interface is..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6639974) ES Elias S. Marketing Coordinator > "The learning curve is steep, and customization often requires costly developer support instead of quick adjustments." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7005110) SD Shannen D. Owner > "The staff was able to walk me thru the process helping me every step of the way and answering any questions i had." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6662237) AM Andi M. Recuriter > "It's a bit clunky to use and the terminology is not always commonsense." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6679040) PF Ping F. Operations Analyst > "I really like the platform because it has great personalization tools that help tailor the user experience." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6750646) GN George N. Mortgage and Real Estate Broker > "alot of the predictive dialers ive been using does NOT integrate with Salesforce" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7034205) AK Alfin K. Super tramp > "Overall, users appreciate Salesforce Commerce Cloud for its robust feature set and scalability." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6672628) BK Brianna K. Marketing Director > "I've had good experience with Salesforce customer support before, but every new experience seems to be worse and worse." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7029224) [View Reviews](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) ## User interface [Ecwid](https://www.capterra.com/p/143648/Ecwid/) 4.59 (582) [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/) 4.53 (102) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Ecwid 31/44 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Campaign Management - Catalog Management - Content Management - Credit Card Processing - CRM - Customer Accounts - Customizable Branding - Customizable Templates - Data Security - Data Synchronization - Discount Management - Drag & Drop - Electronic Payments - Email Marketing - Generative AI - Inventory Management - Inventory Tracking - Kitting - Loyalty Program - Mobile Access - Multi-Channel Management - Multi-Channel Marketing - Multi-Currency - Multi-Location - Multi-Store - Order Management - Order Tracking - Promotions Management - Purchase Order Management - Real-Time Data - Reporting & Statistics - Returns Management - Reviews Management - Sales Order Management - SEO Management - Shipping Management - Shopping Cart - Templates - Third-Party Integrations - Website Management [See all features](https://www.capterra.com/p/143648/Ecwid/#features) Salesforce Commerce Cloud Top features 36/44 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Campaign Management - Catalog Management - Content Management - Credit Card Processing - CRM - Customer Accounts - Customizable Branding - Customizable Templates - Data Security - Data Synchronization - Discount Management - Drag & Drop - Electronic Payments - Email Marketing - Generative AI - Inventory Management - Inventory Tracking - Kitting - Loyalty Program - Mobile Access - Multi-Channel Management - Multi-Channel Marketing - Multi-Currency - Multi-Location - Multi-Store - Order Management - Order Tracking - Promotions Management - Purchase Order Management - Real-Time Data - Reporting & Statistics - Returns Management - Reviews Management - Sales Order Management - SEO Management - Shipping Management - Shopping Cart - Templates - Third-Party Integrations - Website Management [See all features](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#features) ### Recognition Ecwid is recognized as a top-rated tool in 4 Capterra Shortlist reports Salesforce Commerce Cloud is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Ecwid Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Salesforce Commerce Cloud Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Ecwid - By Lightspeed - Located in Canada - Founded in 2012 Salesforce Commerce Cloud - By Salesforce - Located in United States - Founded in 2003 ## Popular Comparisons [Ecwid](https://www.capterra.com/p/143648/Ecwid/)[4.59 (582)](https://www.capterra.com/p/143648/Ecwid/reviews/) vs [Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,718)](https://www.capterra.com/p/83891/Shopify/reviews/) $25/month Price $29/month 4.3 Features 4.4 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/83891-143648/Shopify-vs-Ecwid) [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.53 (102)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) vs [Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,718)](https://www.capterra.com/p/83891/Shopify/reviews/) Contact vendor for pricing Price $29/month 4.7 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/83891-180822/Shopify-vs-Salesforce-Commerce-Cloud) [Ecwid](https://www.capterra.com/p/143648/Ecwid/)[4.59 (582)](https://www.capterra.com/p/143648/Ecwid/reviews/) vs [Wix](https://www.capterra.com/p/169007/Wix/)[4.42 (10,787)](https://www.capterra.com/p/169007/Wix/reviews/) $25/month Price $17/month 4.3 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/143648-169007/Ecwid-vs-Wix) [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.53 (102)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) vs [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.54 (1,054)](https://www.capterra.com/p/225601/WooCommerce/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.5 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/180822-225601/Salesforce-Commerce-Cloud-vs-WooCommerce) [Ecwid](https://www.capterra.com/p/143648/Ecwid/)[4.59 (582)](https://www.capterra.com/p/143648/Ecwid/reviews/) vs [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.54 (1,054)](https://www.capterra.com/p/225601/WooCommerce/reviews/) $25/month Price Contact vendor for pricing 4.3 Features 4.5 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/143648-225601/Ecwid-vs-WooCommerce) [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.53 (102)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) vs [Wix](https://www.capterra.com/p/169007/Wix/)[4.42 (10,787)](https://www.capterra.com/p/169007/Wix/reviews/) Contact vendor for pricing Price $17/month 4.7 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/169007-180822/Wix-vs-Salesforce-Commerce-Cloud) [Ecwid](https://www.capterra.com/p/143648/Ecwid/)[4.59 (582)](https://www.capterra.com/p/143648/Ecwid/reviews/) vs [Squarespace](https://www.capterra.com/p/143461/Squarespace/)[4.55 (3,427)](https://www.capterra.com/p/143461/Squarespace/reviews/) $25/month Price $25/month 4.3 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/143461-143648/Squarespace-vs-Ecwid) [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.53 (102)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.24 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.2 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-180822/NetSuite-vs-Salesforce-Commerce-Cloud) [Ecwid](https://www.capterra.com/p/143648/Ecwid/)[4.59 (582)](https://www.capterra.com/p/143648/Ecwid/reviews/) vs [PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[4.32 (332)](https://www.capterra.com/p/134005/PrestaShop/reviews/) $25/month Price Contact vendor for pricing 4.3 Features 4.2 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/134005-143648/PrestaShop-vs-Ecwid) [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.53 (102)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) vs [PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[4.32 (332)](https://www.capterra.com/p/134005/PrestaShop/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.2 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/134005-180822/PrestaShop-vs-Salesforce-Commerce-Cloud) [Ecwid](https://www.capterra.com/p/143648/Ecwid/)[4.59 (582)](https://www.capterra.com/p/143648/Ecwid/reviews/) vs [ikas](https://www.capterra.com/p/10006487/ikas/)[4.72 (149)](https://www.capterra.com/p/10006487/ikas/reviews/) $25/month Price €25/month 4.3 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/143648-10006487/Ecwid-vs-ikas) [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.53 (102)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) vs [ikas](https://www.capterra.com/p/10006487/ikas/)[4.72 (149)](https://www.capterra.com/p/10006487/ikas/reviews/) Contact vendor for pricing Price €25/month 4.7 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/180822-10006487/Salesforce-Commerce-Cloud-vs-ikas)