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Small and medium merchants and entrepreneurs who want to quickly sell on any website without hiring a developer.
Gigrove is suited for small businesses, self-employed and freelancers looking to sell online.
Its a great alternative to Shopify which is getting pretty pricey. It would be great to see some better options for wholesale businesses like myself.
I keep getting an order from I am guessing a fake account, haven't been able to find out why.
Keep up good work we been using ECWID.com with you for the past 7 years. Most of our customers always wondering what shopping chart we use thank you ECWID for the great job.
It added a store link to the navigation menu of my website without asking, and then when I deactivated the plugin, the (broken) store link remained behind.
Ease of use, product configs are easy and attractive, promos work well. Software is rock solid in terms of reliability.
Limited control on social media channels when comes to marketing and advertising ads format.
Fantastic introductory features and pricing - Great bunch of features and integration - Integrates with Square - PCI compliant shopping cart for wordpress.
I had a hard time at first. But it really taught me alot.
If you are searching for a decent CMS for your ecommerce at a good price Gigrove is your option. The hosting is good reliable and fast.
App creators responding to support requests and questions was found to be very arrogant.
It has been great, we have realized many benefits and ease of use, it is a great way to track inventory and sound digital products and have our services listed.
No practical way to white-label products/services added to the platform. App requires each item to be individually mapped to domain and takes more than 24 hours to enable it.
I love all SAAS based ecommerce platforms as I do not need to regularly updates themes plugin and take care of the security of the website. This is a n elegant solution to build an online store.
Training consists of several articles with no videos I've seen.
It is very good experience to use Gigrove and they have good customer services. For example the taxation logic and deluvery logic already in roadmap and hence, can expand my servcie countries.
The interface is a little rough around the edges and rudimentary and the storefront cannot be easily tailored. The API is lacking more functionality to make it really more than an after-thought.
Brienne H.: Hi, I'm Brienne. I'm the founder of a digital marketing agency, and it is me, myself, and I. And I would give Ecwid a two out of five rating. Prior to using Ecwid, I didn't have any solution, because it was the first e-commerce attempt that I was making for a client of mine to build out their website. The website builder that I am most familiar with and use for my clients is called Snapps, and as an extension of what they offer for their e-commerce, Ecwid is a part of that. And so that was, at the time, my go-to choice, because it seemed like the only options so that it would integrate well with Snapps. Initially, Ecwid had a very simple and basic setup, which is what we needed just to make it easy and straightforward. And that seemed like it was promising at the beginning. Everything was fairly basic. For this particular client, the goal we needed was for ticket sales, packages, and donation ability. And while we initially had good onboarding with Ecwid, it became clear very quickly that there would be difficulty in that being comprehensive and custom. So it's difficult to customize with Ecwid. It's also difficult to get a clear answer from their customer support. That was what was most surprising to me, was when we needed direct answers, they're not very clear in their direct email responses. They delay their response time and usually will punch you to their FAQ pages, which turns out are not even fully built out. So you'll see partial answers on their FAQ pages. And that ultimately became the breaking point for us, because we had a deadline to get the tickets and the launch for this client out and it just wasn't working in the way we had hoped. I would say that between the slow response, the confusing answers of the customer service, and the overall limited functionality and customization of their e-commerce approach, that would be the reason I personally wouldn't go back to Ecwid, nor recommend it to anyone.
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