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vFairs’s event solutions scale up or down to serve organizations of all sizes. Our events have been used by clients from all industries, from multinational corporations to startups to nonprofits.
For enterprise brands that want to better execute, scale, and measure their event programs.
Huge thumbs-us for the helping and responsive staff, from the sales process to the project managers. We liked the fact that it's back end is user friendly.
We feel that there were misunderstandings on the capabilities of the software and it created a problem the day of (which caused a mad scramble on our end to fix).
He showed a vested interest in our success and genuinely cared about project. Our three events have gone extremely events and we received great feedback from participants and senior leadership.
Sessions did not start on time, wrong versions of session videos were played, users were unable to access chat rooms, exhibitor booths weren't working.
Customer service was super responsive and helpful, as well as a pleasure to work with, despite a sizable time-zone difference. Our questions and any issues were taken care of quickly and completely.
Also the training we had for speakers was to fast and confusing and left our speakers stressed so I had to do my own training to calm their minds.
Always patient and flexible. We had wonderful customer service from the techs during the actual event who were great with our presenters.
There's no process to ensure that you get what you paid for. The lesson I learned from this experience: Expect to be abandoned on the day of the event.
This approach allows for better communication with our customers and therefore a more enjoyable customer journey, which in so inspires a natural buzz prior to our events.
Padding and width/height are not intuitive and can often cause things to look distorted.
I love how easy it is to create great looking and functioning landing pages. Whenever I have a questions, prosupport is so quick to help and make sure that I understand how to resolve my issue.
Sometimes it's difficult to figure out how to change the theme. Can be difficult to use via mac.
The fact that we can fully customize our invite is amazing. To date, we've received great feedback from our clients re: the design of our invite.
Ramping up and learning the tricks of navigating/editing templates was tricky.
The onboarding process was flawless and the support team s great. The design capabilites are great and have exceeded my expectations.
Unfortunately their customer service / technical team is only reachable via email.
Prioritize real-user-identified key features according to your needs to find your best fit.
vFairs
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