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For enterprise brands that want to better execute, scale, and measure their event programs.
Banzai is bringing the next generation of event marketing automation technology to field, partner, and channel marketers.
This approach allows for better communication with our customers and therefore a more enjoyable customer journey, which in so inspires a natural buzz prior to our events.
Padding and width/height are not intuitive and can often cause things to look distorted.
The onboarding process was flawless and the support team s great. The design capabilites are great and have exceeded my expectations.
Sometimes it's difficult to figure out how to change the theme. Can be difficult to use via mac.
I love how easy it is to create great looking and functioning landing pages. Whenever I have a questions, prosupport is so quick to help and make sure that I understand how to resolve my issue.
Unfortunately their customer service / technical team is only reachable via email.
The fact that we can fully customize our invite is amazing. To date, we've received great feedback from our clients re: the design of our invite.
Ramping up and learning the tricks of navigating/editing templates was tricky.
Banzai is fantastic to work with. Their software is easy to use to develop a campaign and their team is extremely responsive and helpful.
The overall experience has been painful and disappointing.
When we first starting using Banzai in 2018, it worked great. We had them reaching out to their database as well as our target accounts to drive registrations for events.
Emails were severely impacted by deliverability rates, but none of this was communicated. WE had to do our own digging in the dashboard to uncover insights as to why the registration wasn't there.
The customer support at Banzai is very helpful and wants to make your vents a success.
At the start of this year we received a new account manager yet again, who is now pressuring us to buy more credits saying the roll over isn't valid and expired. Needless to say, we are very unhappy.
They added on webinar support capabilities and over promised and undelivered. The dashboard is relatively easy to use to set up events and add goals around registrations.
First, the customer service is horrible. In two years we have had multiple account managers who made promises they couldn't keep.
Prioritize real-user-identified key features according to your needs to find your best fit.
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