# Compare Envoy vs FacilityOS 2026 | Capterra > Unsure of what to choose? Check Capterra to compare FacilityOS and Envoy based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/143721-150781/Envoy-vs-iLobby --- # FacilityOS vs Envoy Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FacilityOSEnvoy2/4 selected [FacilityOS](https://www.capterra.com/p/150781/iLobby/)[4.6 (131)](https://www.capterra.com/p/150781/iLobby/reviews/) [Envoy](https://www.capterra.com/p/143721/Envoy/)[4.8 (428)](https://www.capterra.com/p/143721/Envoy/reviews/) [## FacilityOS](https://www.capterra.com/p/150781/iLobby/)[4.6 (131)](https://www.capterra.com/p/150781/iLobby/reviews/) Starting Price $199.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment JE LG Based on [131 reviews](#user-reviews) Positive 122 Neutral 7 Negative 2 [## Envoy](https://www.capterra.com/p/143721/Envoy/)[4.8 (428)](https://www.capterra.com/p/143721/Envoy/reviews/) Starting Price $131.00/month Value-for-Money 4.6 Functionality 4.7 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [428 reviews](#user-reviews) Positive 421 Neutral 5 Negative 2 ## Summary * * * Key features rated by users Features selected based on 2,306 reviews from visitor management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Visitor Tracking NA Self Check-In/Check-Out 4.6 Mobile Access \-- Alerts/Notifications 4.4 Registration Management \-- 87%Fit Not enough reviews Feature ratings Visitor Tracking 4.6 Self Check-In/Check-Out 4.2 Mobile Access 5.0 Alerts/Notifications 4.4 Registration Management 4.2 User satisfaction User satisfaction 4.6 User reviews[131](https://www.capterra.com/p/150781/iLobby/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.3 Customer support 4.6 User satisfaction 4.8 User reviews[428](https://www.capterra.com/p/143721/Envoy/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.6 Customer support 4.8 Price starts from Price starts from $199Per User, Per Month - Free version - Free trial Price starts from $131Other, Per Month - Free version - Free trial Best for Best for FacilityOS's globally-leading facility, asset and visitor management platform is designed for highly regulated industries such as manufacturers and industrial complexes. Best for Companies looking to modernize their workplace by creating a warm welcome for guests and employees while safeguarding people, property, and ideas. ## User reviews Pros & cons JE Jeffrey E. EHS Manager > "Its core functionality—automated check-ins, compliance tracking, and host notifications—makes it a valuable asset." [See full review](https://www.capterra.com/p/150781/iLobby/#Capterra___7012175) JE Jeffrey E. EHS Manager > "occasional technical hiccups and admin setup challenges." [See full review](https://www.capterra.com/p/150781/iLobby/#Capterra___7012175) LG Leanne G. Caseworker > "The layout was simple and pretty straightforward, so it didn’t take long to figure things out, even when dealing with more detailed tasks." [See full review](https://www.capterra.com/p/150781/iLobby/#Capterra___7076057) CT Chris T. IT Director > "I have not been happy with the overall performance of the iLobby Visitor Management system. As we use thermal cameras to take..." [See full review](https://www.capterra.com/p/150781/iLobby/#Capterra___2639271) LG Leanne G. Caseworker > "Over time, it became something I relied on regularly, and it definitely helped make managing work more efficient and less chaotic" [See full review](https://www.capterra.com/p/150781/iLobby/#Capterra___7076057) CT Chris T. IT Director > "This removes our configuration settings which in return make it harder for the end-users to use the devices." [See full review](https://www.capterra.com/p/150781/iLobby/#Capterra___2639271) MM Mmoham M. Software Engineer > "iLobby introduction in our security systems has eased visitors management and enhanced compliance." [See full review](https://www.capterra.com/p/150781/iLobby/#Capterra___6643430) CT Chris T. IT Director > "On average we have at least one or two system crash every single week." [See full review](https://www.capterra.com/p/150781/iLobby/#Capterra___2639271) [View Reviews](https://www.capterra.com/p/150781/iLobby/reviews/) VR Verified Reviewer Controller > "I love the feature that alerts you when a guest arrives for you, and that it allows us to track all visitors and their signed forms..." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___6862012) LW Lisa W. Growth and Community Engagement Specialist > "I don't like that you have to manually select "sign out" for each visitor instead of having a "select all" option to sign more than..." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___6767671) CT Callie T. Sr. HR Manager > "No issues with the platform and it made the notification process of visitors much smoother than using Teams/Ring doorbell to notify..." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___6650111) MH Michael H. Eng Mgr > "Was set up to be used on an ipad which seemed a bit fragile for daily use." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___6504201) JR Julie R. Patient care coordinator > "getting visitors signed in has allowed me to do more at the intake process." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___7043970) AC Alex C. Customer insights > "It logs me out everytime and cannot just do it quickly" [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___6525478) MW Marta W. Operations Manager > "Few glitches that took a while to work up with SF data connections, but overall final experience is very good!" [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___7020735) JO Jennifer O. Operations > "Launch was a little rough because of an account setup glitch." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___4768356) VR Verified Reviewer Controller > "It has simplified an already quite simple task and made it easy for us to stay organized and in compliance." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___6862012) NS Njon S. Sr People Partner > "Adding an additional PRINTER to my existing "Premium" license costs more that a new license." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___4092741) ER Emily R. Human Resources Business Partner > "It's really simple to use for booking people in (also used for desk booking during covid)" [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___6776671) DR Dolores R. Supervisor Office Services > "Dashboard "Employee Registration" tab should only be available for viewing to Global Access Administrators and No one else! " [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2830327) MW Marta W. Operations Manager > "Nice clean design, very visitor-friendly." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___7020735) ME Mark E. Brand Packaging Sales & Marketing > "Cost is unfortunately also a premium." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___3520664) SN Susan N. Sr. HR Specialist > "Envoy was easy for both our visitors and employees to use." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___6794630) FM Farid M. Head of Data > "I scan the code and I am in. But, the very first time I tried to log in, my company had not connected me with the app." [See full review](https://www.capterra.com/p/143721/Envoy/#GetApp___3140655) MT Mark T. Design Engineer > "Integration options are amazing" [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___6622984) SM Samantha M. Receptionist > "The Sign Off button is ridiculously small - none of our visitors can see it - they end up starting to Sign in again..." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2834092) AC Alex C. Customer insights > "It is a good service only issue being the logging me out" [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___6525478) KK Kelley K. Tutor > "Although customizing the questions is relatively easy, the systems' inability to easily rearrange preexisting answers in different..." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2179657) JS Jerrold S. Manager, Brand Partnerships & Collaborations > "Envoy makes It easy for us to track employees and visitors in our office, especially during times of covid when contact tracing is..." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___4177868) PT Peter T. Director, Facilities and Real Estate Operations > "Envoy does not allow the addition of extra fields that provide for easy data sorting by department." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2549629) MT Mark T. Design Engineer > "Easy to use, easy to setup." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___6622984) LC Lee C. VP Human Resources - North America > "The registration system does not allow you to secure specific time slots. " [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2497362) Mark F. Research Program Senior Associate > "It takes less than 30 seconds to make yourself as present and attending, and is easy to understand." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___3561543) MC Melissa C. HR Manager > "Can’t go back if you make a mistake when answering questions and the admin has to get involved" [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2501780) CB Christy B. Receptionist > "Right now, particularly, using the Envoy system has allowed us to successfully log visitors while eliminating the need for them to..." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2189220) CR Christy R. Administrative Services Manager > "It is not intuitive to some visitors that they have to select the name for the system to recognize it. " [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2180195) AC Alex C. Manager of Production Operations > "The capability for custom templates for visitors and employees and activity data retention especially during this Pandemic period..." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2610216) JS Jose S. Security Officer > "I feel like the product can freezes at times or delays itself." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2494190) PP Patrick P. AE > "Extremely valuable tool while working remote - allows me to manage my in - office experience while remote" [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___3134428) PM Paul M. Security Officer > "The only time I have had issues with a visitor logging in it seemed more due to them not wanting to check in." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2444634) SP Sherial P. Freelancer > "liked the overall function of Envoy and the stamped time and date that left no guessing about incoming mail." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___3272042) GP Geraldine P. Administrative Assistant > "I do try to sign them out manually, but its usually not that easy....I'm surprised that this is a glitch in the system....." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2493557) BH Brett H. Director of IT Infrastructure > "Using the Deliveries feature saves our receptionist and mail room additional time, while letting employees know immediately when..." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2200802) CR Christy R. Administrative Services Manager > "It took 7 weeks for Twilio and our phone expert to figure out the issue - which was a software issue. " [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2180195) DL Darrin L. Director IM/IT > "Simple, intuitive and flexible registration and visit management - great integration capability with our Azure AD as well as our..." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2496694) SM Sylvia M. People & Culture Manager > "I've heard people having trouble downloading the app on their phone, however, that's the only negative feedback I've heard and it..." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2543743) NK Nels K. Information Security & Compliance Manager > "Customer service/support is within minutes, connecting to a real person in a chat window and issues or improvement ideas are..." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2493342) EW Emil W. Compliance > "Our IT department continually asks me for assistance, and I'm not the IT expert." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2200826) SM Sylvia M. People & Culture Manager > "Visitors get instant notifications once a package or piece of mail is processed through the software, it's clear and concise and..." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2543743) CR Christy R. Administrative Services Manager > "I do like the software but have been disappointed in customer service post purchase. " [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2180195) ME Mark E. Brand Packaging Sales & Marketing > "Everything - It has a great user interface with great features." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___3520664) GP Geraldine P. Administrative Assistant > "they just have a difficult time signing out of the system." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2493557) DB Denise B. Operations Manager > "This software makes it very easy to manage visitors and guest check-ins, and during COVID has helped us implement employee..." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2509153) GB Graham B. Supervisor, Safety & Security > "Printers were an issue for us. " [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2551192) VR Verified Reviewer Software Engineer > "Great integrations with printing the visitor badges" [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2807446) JC Jonathan C. Receptionist > "Tech support has been friendly, but not helpful, on this issue." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2177969) AW Alan W. IT Director > "Envoy works great. Since we no longer have receptionists, we use it at all our locations for visitors to check in and announce..." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2493174) NM Noel M. IT Specialist > "The only thing that comes to mind is it's an expensive solution." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2476832) LS Lynn S. President > "With Envoy Visitors our clients receive an immediate confirmation of their visit and it allows us to keep in touch right from the..." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2201050) JB Jason B. Facilities Manager > "Honestly I have not come across any real issues or challenges." [See full review](https://www.capterra.com/p/143721/Envoy/#Capterra___2499080) [View Reviews](https://www.capterra.com/p/143721/Envoy/reviews/) ## User interface 4.60 (131) [Envoy](https://www.capterra.com/p/143721/Envoy/) 4.79 (428) ### Features FacilityOS Top features 25/36 - Access Controls/Permissions - Access Management - AI Copilot - Alerts/Notifications - Authentication - Badge Management - Biometric Recognition - Compliance Management - Contact Management - Customizable Forms - Digital Signature - Document Management - Email Management - Emergency Notification - Employee Directory - Facial Recognition - Generative AI - ID Scanning - Mobile Access - Multi-Language - Multi-Location - Parking Management - Photo Capture - Pre-Registration - Registration Management - Reporting & Statistics - Security Gate Access Control - Self Check-In/Check-Out - SMS Messaging - Third-Party Integrations - Time Tracking - User Profiles - Visitor Tracking - Watch List - Wireless Internet Access Control - Workflow Management [See all features](https://www.capterra.com/p/150781/iLobby/#features) Envoy 23/36 - Access Controls/Permissions - Access Management - AI Copilot - Alerts/Notifications - Authentication - Badge Management - Biometric Recognition - Compliance Management - Contact Management - Customizable Forms - Digital Signature - Document Management - Email Management - Emergency Notification - Employee Directory - Facial Recognition - Generative AI - ID Scanning - Mobile Access - Multi-Language - Multi-Location - Parking Management - Photo Capture - Pre-Registration - Registration Management - Reporting & Statistics - Security Gate Access Control - Self Check-In/Check-Out - SMS Messaging - Third-Party Integrations - Time Tracking - User Profiles - Visitor Tracking - Watch List - Wireless Internet Access Control - Workflow Management [See all features](https://www.capterra.com/p/143721/Envoy/#features) ### Recognition No recognitions have been awarded to FacilityOS No recognitions have been awarded to Envoy ### Deployment & support FacilityOS Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Envoy Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details FacilityOS - By FacilityOS - Located in Canada - Founded in 2015 Envoy - By Envoy - Located in United States - Founded in 2013 ## Popular Comparisons [FacilityOS](https://www.capterra.com/p/150781/iLobby/)[4.60 (131)](https://www.capterra.com/p/150781/iLobby/reviews/) vs [Vizito](https://www.capterra.com/p/147970/Vizito/)[4.66 (168)](https://www.capterra.com/p/147970/Vizito/reviews/) $199/month Price $29.95/month 4.4 Features 4.4 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/147970-150781/Vizito-vs-iLobby) [Envoy](https://www.capterra.com/p/143721/Envoy/)[4.79 (428)](https://www.capterra.com/p/143721/Envoy/reviews/) vs [Archie](https://www.capterra.com/p/241184/Archie/)[4.85 (81)](https://www.capterra.com/p/241184/Archie/reviews/) $131/month Price $159/year 4.7 Features 4.7 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/143721-241184/Envoy-vs-Archie) [FacilityOS](https://www.capterra.com/p/150781/iLobby/)[4.60 (131)](https://www.capterra.com/p/150781/iLobby/reviews/) vs [The Receptionist for iPad](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/)[4.77 (328)](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/reviews/) $199/month Price $630/year 4.4 Features 4.5 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/133191-150781/The-Receptionist-for-iPad-vs-iLobby) [Envoy](https://www.capterra.com/p/143721/Envoy/)[4.79 (428)](https://www.capterra.com/p/143721/Envoy/reviews/) vs [Vizito](https://www.capterra.com/p/147970/Vizito/)[4.66 (168)](https://www.capterra.com/p/147970/Vizito/reviews/) $131/month Price $29.95/month 4.7 Features 4.4 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/143721-147970/Envoy-vs-Vizito) [FacilityOS](https://www.capterra.com/p/150781/iLobby/)[4.60 (131)](https://www.capterra.com/p/150781/iLobby/reviews/) vs [SwipedOn](https://www.capterra.com/p/134219/SwipedOn/)[4.73 (305)](https://www.capterra.com/p/134219/SwipedOn/reviews/) $199/month Price $55/month 4.4 Features 4.4 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/134219-150781/SwipedOn-vs-iLobby) [Envoy](https://www.capterra.com/p/143721/Envoy/)[4.79 (428)](https://www.capterra.com/p/143721/Envoy/reviews/) vs [The Receptionist for iPad](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/)[4.77 (328)](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/reviews/) $131/month Price $630/year 4.7 Features 4.5 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/133191-143721/The-Receptionist-for-iPad-vs-Envoy) [FacilityOS](https://www.capterra.com/p/150781/iLobby/)[4.60 (131)](https://www.capterra.com/p/150781/iLobby/reviews/) vs [ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.22 (144)](https://www.capterra.com/p/164715/ROLLER/reviews/) $199/month Price Contact vendor for pricing 4.4 Features 4.1 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/150781-164715/iLobby-vs-ROLLER) [Envoy](https://www.capterra.com/p/143721/Envoy/)[4.79 (428)](https://www.capterra.com/p/143721/Envoy/reviews/) vs [SwipedOn](https://www.capterra.com/p/134219/SwipedOn/)[4.73 (305)](https://www.capterra.com/p/134219/SwipedOn/reviews/) $131/month Price $55/month 4.7 Features 4.4 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/134219-143721/SwipedOn-vs-Envoy) [FacilityOS](https://www.capterra.com/p/150781/iLobby/)[4.60 (131)](https://www.capterra.com/p/150781/iLobby/reviews/) vs [Eptura Visitor](https://www.capterra.com/p/117329/Proxyclick/)[4.58 (322)](https://www.capterra.com/p/117329/Proxyclick/reviews/) $199/month Price Contact vendor for pricing 4.4 Features 4.4 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/117329-150781/Proxyclick-vs-iLobby) [Envoy](https://www.capterra.com/p/143721/Envoy/)[4.79 (428)](https://www.capterra.com/p/143721/Envoy/reviews/) vs [Othership](https://www.capterra.com/p/266602/Othership/)[4.85 (132)](https://www.capterra.com/p/266602/Othership/reviews/) $131/month Price £0/year 4.7 Features 4.8 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/143721-266602/Envoy-vs-Othership) [FacilityOS](https://www.capterra.com/p/150781/iLobby/)[4.60 (131)](https://www.capterra.com/p/150781/iLobby/reviews/) vs [Sign In App](https://www.capterra.com/p/162584/Sign-In-App/)[4.87 (114)](https://www.capterra.com/p/162584/Sign-In-App/reviews/) $199/month Price $600/year 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/150781-162584/iLobby-vs-Sign-In-App) [Envoy](https://www.capterra.com/p/143721/Envoy/)[4.79 (428)](https://www.capterra.com/p/143721/Envoy/reviews/) vs [ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.22 (144)](https://www.capterra.com/p/164715/ROLLER/reviews/) $131/month Price Contact vendor for pricing 4.7 Features 4.1 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/143721-164715/Envoy-vs-ROLLER)