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Envoy vs CONCIERGEpad: Which is a better fit?

Updated on January 12th, 2025
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Summary
Key features rated by users
Features selected based on 1,737 reviews from Visitor Management users.
% Fit
Not enough reviews
Feature ratings
Self Check-In/Check-Out
4.1
Visitor Tracking
4.5
Mobile Access
5.0
Alerts/Notifications
4.2
Registration Management
4.2
% Fit
Missing features
Not enough reviews
Feature ratings
Self Check-In/Check-Out
--
Visitor Tracking
--
Mobile Access
NA
Alerts/Notifications
NA
Registration Management
--
User satisfaction
4.8
User reviews425
Ease of use
4.8
Functionality
4.7
Value for money
4.6
Customer support
4.8
4.5
User reviews61
Ease of use
4.5
Functionality
4.4
Value for money
4.6
Customer support
4.5
Price starts from
Monthly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

Companies looking to modernize their workplace by creating a warm welcome for guests and employees while safeguarding people, property, and ideas.

Designed for EDU and healthcare businesses, it is an iPad-based application to manage check-ins, photos and badges of visitors wirelessly.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Erica C
Finance Coordinator
5.0

Speaker 1: My name is Erica. I'm a financial coordinator in the behavioral health industry, and I give Envoy a five. Before Envoy, we had a paper sign-in system that we had to manually enter into our billing software. So switching over provided safety, especially now during COVID, without having to touch pens and pass a clipboard around, and make it much more easy and convenient. Also, all of our information, all of our sign-ins are one there in one nice convenient place that I can export right out of Envoy and into Excel, to pull the information and the data I need, which made it really amazing. The reason we chose Envoy is because of its ease of use and convenience. We were able to get our iPad set up that we already had, it was able to have on all stations so people could use it theirself, freeing up more of our staff from doing those sign-ins. It just the overall use and ease of Envoy was everything that we needed to keep our business flowing, to keep us COVID compliant, and just make everything go smoothly. Envoy onboarding, and switching everything over was so simple. I was even able to get all of our staff together and get them trained in a short 15 minute session. Everybody felt comfortable and able to use Envoy. Everything was just seamless. It just kind of moved over and it wasn't a big deal at all. It wasn't a huge concern, but once we did it and saw how easy it was, it was just perfect. The recommendations that I would give for using Envoy is, I mean, everything is right there. We have our legal user agreements all downloaded onto the system, so that way everything's signed in one fell swoop. Permissions for taking photos, everything we needed, we're able to upload. So you can even put in your legal documents that you need signed when people show up, they can sign in theirself. It gives you a photo, so you're able to identify the person you're looking for if maybe this is your first time meeting them. Like I said, it keeps all of your information in one nice place, which is easily able to export to an Excel spreadsheet. So that way, you can do whatever you need with the data, separate your visitors to types, times, all different kinds of things. Capture signatures, email addresses, phone numbers, everything in one nice little package.

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video-b5fc9fe0-cbf9-45bc-f4ac-08d9c0270764
Simon S
Director Of Technology
4.0

Simon: Hi, I'm Simon. I am a director of technology and I give CONCIERGEpad four out of five stars. Click below for more reviews. So before CONCIERGEpad, we didn't really have a solution in place that helped our school out with checking visitors in and out. And also being able to track who was in the building and be able to give them the opportunity to have ID passes on them at all times. And so we were looking for a solution and CONCIERGEpad had that opportunity for us. CONCIERGEpad is a great solution for schools like ours that needs an all-in-one visitor management solution. So we really went with them because of their ease of use. Also, their backend is very user-friendly for our administration to navigate through all of the time logs. Not only for our visitors, but also for our employees as they do their time sheets through there as well. So to onboard CONCIERGEpad was actually quite easy. We had a lot of support from their service. They basically gave us a getting started page that went through all the step-by-steps. How to, in terms of getting the software incorporated into our database with our student information system. So we could merge our student information as well as the CONCIERGEpad system itself. So there wasn't a lot of manual importing or exporting. There was a lot of pretty much automatic systems in place that made the job a lot easier to integrate. For anyone looking for a management solution that helps with visitors that come in and out of your building, CONCIERGEpad is that solution for you. Not only is it easy to use for administration, but it's also user-friendly for those who actually use the product in the front-end. It prints badges for visitors and really does a good job of keeping those in the building, known to those who actually work in the building. So I would definitely recommend CONCIERGEpad for those who want to manage all of those details, including visitor management.

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User interface
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1 Video
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1 Video
143721
5 screenshots
No screenshots provided by vendor

Envoy

Top Features
23/34
  • Access Management
  • Authentication
  • Biometric Recognition
  • Email Management
  • Emergency Notification
  • Facial Recognition
  • Parking Management
  • Photo Capture
  • Security Gate Access Control
  • Time Tracking
  • Wireless Internet Access Control
  • Access Controls/Permissions
  • Alerts/Notifications
  • Badge Management
  • Compliance Management
  • Contact Management
  • Customizable Forms
  • Digital Signature
  • Document Management
  • Employee Directory
  • ID Scanning
  • Mobile Access
  • Multi-Language
  • Multi-Location
  • Pre-Registration
  • Registration Management
  • Reporting & Statistics
  • Self Check-In/Check-Out
  • SMS Messaging
  • Third-Party Integrations
  • User Profiles
  • Visitor Tracking
  • Watch List
  • Workflow Management
See All features
Hide Visitor Management Software Features -

CONCIERGEpad

8/34
Show Visitor Management Software Features +
Envoy
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
CONCIERGEpad
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Envoy
  • By Envoy
  • Located in United States
  • Founded in 2013
CONCIERGEpad
  • By CONCIERGEpad
  • Located in United States
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