Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Companies looking to modernize their workplace by creating a warm welcome for guests and employees while safeguarding people, property, and ideas.
Designed for EDU and healthcare businesses, it is an iPad-based application to manage check-ins, photos and badges of visitors wirelessly.
Any time we have an issue or even just a question the customer service team are always super lovely and incredibly helpful and do everything they can to help resolve it.
As an administrator I have had to fumble through the software, making mistakes, asking our IT people for assistance on how to enter, modify and understand the features.
The application is easy to learn and use. Customer support is very responsive and helpful, they truly care about the customer experience.
The Sign Off button is ridiculously small - none of our visitors can see it - they end up starting to Sign in again... absolutely EVERYONE complains.
Envoy has been a great addition to our office. Super easy to setup, great customer support/service, and it works great.
Can’t go back if you make a mistake when answering questions and the admin has to get involved.
Its ease of use and comprehensive features that really improve the guest management process. Guests appreciate using it and of our staff needed minimal training to fully use it.
Dashboard "Employee Registration" tab should only be available for viewing to Global Access Administrators and No one else. Settings is under Visitor tab and Settings should be on it's own tab.
What I liked most was how easy and self explanatory it was to use. I also liked the safety features like notifications.
To get a problem fixed is difficult and the discipline feature does not coincide with our and we cannot make it coincide.
Parents love the convenience and ease of the program/devise. It is great for tracking purposes and documentation.
Also, if someone has checked in previously and avoided camera. There is no way to reenter them and take a new photo.
The navigation is simple but effective. The people are enjoying taking selfies , LOL.
Sometimes the lists don't get updated often enough thus creating a problem.
Safety features are great, love that it updates in real time to the computer portion of the app.
The scanning works well, but can be awkward depending on the setup.
Speaker 1: My name is Erica. I'm a financial coordinator in the behavioral health industry, and I give Envoy a five. Before Envoy, we had a paper sign-in system that we had to manually enter into our billing software. So switching over provided safety, especially now during COVID, without having to touch pens and pass a clipboard around, and make it much more easy and convenient. Also, all of our information, all of our sign-ins are one there in one nice convenient place that I can export right out of Envoy and into Excel, to pull the information and the data I need, which made it really amazing. The reason we chose Envoy is because of its ease of use and convenience. We were able to get our iPad set up that we already had, it was able to have on all stations so people could use it theirself, freeing up more of our staff from doing those sign-ins. It just the overall use and ease of Envoy was everything that we needed to keep our business flowing, to keep us COVID compliant, and just make everything go smoothly. Envoy onboarding, and switching everything over was so simple. I was even able to get all of our staff together and get them trained in a short 15 minute session. Everybody felt comfortable and able to use Envoy. Everything was just seamless. It just kind of moved over and it wasn't a big deal at all. It wasn't a huge concern, but once we did it and saw how easy it was, it was just perfect. The recommendations that I would give for using Envoy is, I mean, everything is right there. We have our legal user agreements all downloaded onto the system, so that way everything's signed in one fell swoop. Permissions for taking photos, everything we needed, we're able to upload. So you can even put in your legal documents that you need signed when people show up, they can sign in theirself. It gives you a photo, so you're able to identify the person you're looking for if maybe this is your first time meeting them. Like I said, it keeps all of your information in one nice place, which is easily able to export to an Excel spreadsheet. So that way, you can do whatever you need with the data, separate your visitors to types, times, all different kinds of things. Capture signatures, email addresses, phone numbers, everything in one nice little package.
Simon: Hi, I'm Simon. I am a director of technology and I give CONCIERGEpad four out of five stars. Click below for more reviews. So before CONCIERGEpad, we didn't really have a solution in place that helped our school out with checking visitors in and out. And also being able to track who was in the building and be able to give them the opportunity to have ID passes on them at all times. And so we were looking for a solution and CONCIERGEpad had that opportunity for us. CONCIERGEpad is a great solution for schools like ours that needs an all-in-one visitor management solution. So we really went with them because of their ease of use. Also, their backend is very user-friendly for our administration to navigate through all of the time logs. Not only for our visitors, but also for our employees as they do their time sheets through there as well. So to onboard CONCIERGEpad was actually quite easy. We had a lot of support from their service. They basically gave us a getting started page that went through all the step-by-steps. How to, in terms of getting the software incorporated into our database with our student information system. So we could merge our student information as well as the CONCIERGEpad system itself. So there wasn't a lot of manual importing or exporting. There was a lot of pretty much automatic systems in place that made the job a lot easier to integrate. For anyone looking for a management solution that helps with visitors that come in and out of your building, CONCIERGEpad is that solution for you. Not only is it easy to use for administration, but it's also user-friendly for those who actually use the product in the front-end. It prints badges for visitors and really does a good job of keeping those in the building, known to those who actually work in the building. So I would definitely recommend CONCIERGEpad for those who want to manage all of those details, including visitor management.
Envoy
Top FeaturesCONCIERGEpad
CONCIERGEpad
--
Products similar to those you're currently comparing: