Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Product Marketing, Sales, NGO, Municipalities, Educational Institutions, PR Agencies, etc. Kontainer’s solutions work across the spectrums of organization sectors and sizes.
IT Glue is designed to help IT professionals document SOPs, passwords, assets, vendors, and users. Whether you're running an IT team or an MSP, IT Glue centralizes and standardizes your documentation.
The platform has an exclusive look to it, yet it maintains it ease of use and the very intuitive interface. All in one platform for managing digital assets with lots of good features.
The integration with Indesign is not working very well.
Kontainer is an great tool for optimizing work processes, economical savings and for ensuring the best support for dealers and partners.
But I don't feel there are any struggles for me using the image bank - sometimes there's a hiccup because our amount of content is extreme.
Fast integration and great support doing process. The software solved our frustrations about sharing assets and content to more people, still ensuring a level of authorisation for users.
I think the overview is a little confusing. Cannot always easily find what I am looking for.
In addition to a user-friendly software and great tech support, the look and feel of the platform is very welcoming and creates a great experience for all our clients.
More storage at lower price. Nothing further right now.
The best features are the integration between IT Glue and our other tools, so that everything talks to each other and spitting out the most important information about a client.
The website is not aesthetically pleasing and the app has only limited functionality. I have found the customer support to be terrible.
IT Glue is an amazing password and asset manager, is very easy to use and having a global search for those assets you can't seem to find manually is great.
There were a lot of duplicates and unneeded or missing information. Took a long time to get it to the correct place for operation and even then, sometimes we still find mistakes.
It is easier to find the documents we need. It's nice and organized and the search functions/customizability is wonderful.
What they fail to say is these new features are only added to their most expensive subscription plan (Enterprise) - which for smaller companies is completely overkill.
This platform is amazing, we use it for all of our documentation management and it works great for all of our needs.
They just added the one thing i always complained about.
Eric L.: My name is Eric. I'm the president of Terra Cloud and I would give IT Glue pretty much a five star rating. IT Glue, which we've been using quite a few years now, we were doing it the same way that all the old-fashioned MSPs did it. We were doing it with Excel spreadsheets and Word documents and things along those lines. So the necessity to have something that was secure, easy to access, and available anywhere was where we found ourselves with IT Glue. It was pretty much the only real solution on the market at that particular point in time. There were some others. There were some do it yourselves, bake your own documentation system, but they were all very rudimentary so we chose IT Glue because it was a ready to go solution. Getting started with IT Glue was difficult. It required a bit of commitment, time to actually get the documentation and process. The platform was also evolving at the same time, so their new features coming out on a regular basis. So we were always trying to keep up with what's new, what can we do with the product next. And then getting employee buy-in, making our resources, understand and the necessity of having good valid documentation and having an accessible and accurate. Accurate being the most important thing. So one of the big issues with getting our users involved or actually participating in documenting things properly and accurately was having a system that was readily available to them that was easy to understand. And also in IT Glue, we have the ability to, not necessarily gamify, but track user status and reward people for maintaining accurate documentation.
Kontainer
Top FeaturesIT Glue
IT Glue
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing:
