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Life Sciences Industry
Ideagen Quality Management supports businesses in heavily regulated industries such as life sciences, manufacturing, aerospace and defense and is utilized to manage quality processes and documentation
QM 10 is user friendly, customer service is great, the reports and other features can be customizable. It is a great tool for using so many indications.
The lack of a back button functionality sometimes requires several clicks and page refreshes just to go back one page.
It is a very stable application and backed with great customer support when needed.
Maybe due to lack of training on the tool or setup).
Very good collaboration and partnership. Problems are resolved promptly and supporting documentation always provided.
It has some details missing that do not influence its performance, for example, some lists of individuals are not sorted alphabetically but numbered so you have to search one by one.
Excellent- this tool has enabled us to significantly optimize our internal quality business processes.
Lacks two key features (soon to be fixed): no back button and some lists don't alphabetize.
OEM support has been good from the start and this has been critical with ensuring a successful implementation of the system.
With the loss of much of the prior QA staff and more individuals being hired and working remotely training was difficult.
Great Product with fantastic customer service. Very professional team for system implementation and supplier on boarding process.
No particular dislikes noted. In one particular implementation, the custom fields in Document Manager would not merge the meta-data to the document file.
Some of the reports such as 'out of date' documents has encouraged the team to update these document quickly. It is a good prompt to ensure we do not fall behind.
The system does feel old and unloved; parts feel cobbled together as if each module was developed seperatetly.
Support is excellent and the system is user friendly.I expect a Hugh cost savings on resource and a massive impact to help us drive continuous improvement across the site.
The modules are really expensive - we would like to have more but cost completely restricts this.
SOLABS QM10
Ideagen Quality Management
Top FeaturesSOLABS QM10
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Ideagen Quality Management
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