# Compare Shift4Shop vs Odoo  2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Shift4Shop and Odoo  based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/14378-135618/3dcart-Shopping-Cart-Software-vs-Odoo

---

# Shift4Shop vs Odoo Features and Cost Comparison

Last updated July 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Shift4ShopOdoo 2/4 selected

[Shift4Shop](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/)[4.1 (129)](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/reviews/)

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/)

[## Shift4Shop](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/)[4.1 (129)](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4

Ease of Use

4

Customer Service

3.9

Reviews Sentiment

Based on [129 reviews](#user-reviews)

Positive

100

Neutral

15

Negative

14

[## Odoo](https://www.capterra.com/p/135618/Odoo/)[4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$31.10/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4

Customer Service

3.9

Reviews Sentiment

Based on [1,314 reviews](#user-reviews)

Positive

1,090

Neutral

103

Negative

121

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 6,593 reviews from ecommerce software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Not enough reviews

Feature ratings

Credit Card Processing

\--

Data Security

3.0

Electronic Payments

4.0

Order Management

3.0

Shopping Cart

3.3

67%Fit

Missing features

Feature ratings

Credit Card Processing

4.4

Data Security

NA

Electronic Payments

3.2

Order Management

4.1

Shopping Cart

4.2

User satisfaction

User satisfaction

4.1

User reviews[129](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/reviews/)

Ease of use

4.0

Functionality

4.0

Value for money

4.1

Customer support

3.9

User satisfaction

4.2

User reviews[1,314](https://www.capterra.com/p/135618/Odoo/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

4.1

Customer support

3.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$31.10Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Shift4Shop is designed for new and existing online business owners, from startups to enterprise-level companies. The feature-rich platform’s unlimited support, paired with its affordable pricing struc

Best for

Odoo is powerful, flexible open-source software designed for everyone, from individuals running a simple blog to large companies managing a full ERP, adaptable to both SMEs and global corporations.

## User reviews

Pros & cons

KH

Kelly H.

Web specialist

> "They had an excellent plan where you got the cart free if you used their payment processor."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___4897303)

AS

Angelina S.

Owner

> "It is well documented that I emailed and didnt hear back, I included many people and they never replied. How can you hold my property hostage to services..."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#SoftwareAdvice___6658968)

TB

Trevor B.

Director of IT

> "Shift4Shop (formerly 3dcart) is decent for small businesses that need a lot of included functionality fresh out of the box."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3322993)

WA

William A.

Vice President

> "There may be a lawsuit in the making if we are unable to get payment for the products that were delivered with payments captured in a totally..."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3820461)

LR

Leslie R.

VP MARKETING/SALES

> "The cost used to be good and the customer service much better in the past."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___4194799)

KL

Kristine L.

Owner

> "It was highly inconvenient, and I far prefer Shopify's version which pushes my response via email directly to the customer. "

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___4348343)

LR

Leslie R.

VP MARKETING/SALES

> "The cost used to be good and the customer service much better in the past. "

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___4194799)

WA

William A.

Vice President

> "Some of the formattings are not automatically symmetrical and require adjusting, and still may not be quite right."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3820461)

HW

Henry W.

CEO

> "Shift4shop truly has everything we need to operate a successful e-commerce business, and at no upfront cost (terms apply to that assessment)."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___2983819)

JW

Jared W.

Chief Laborer

> "I finished setup and took my site live and found out the credit card processing wasn't working."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___4682628)

SV

Shannon V.

Practice Manager

> "It was fairly easy to set up my store, although there was a learning curve associated with getting it set up."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3696968)

MM

Megan M.

Owner

> "Which is not a big deal for small things, but when your entire website won't work and you have customers emailing and calling (and ultimately ordering..."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3275645)

CB

Cindy B.

Owner

> "Shift4shop has a lot of features to customize your store."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3590367)

JW

Jared W.

Chief Laborer

> "Hours wasted when I had to perform a specific ticket to get it to work that wasn't listed or documented."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___4682628)

JS

Jim S.

Director

> "The best thing about Shift4Shop is its price point - way less expensive than any other shopping cart out there. How much less expensive? "

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3303054)

LR

Leslie R.

VP MARKETING/SALES

> "Long or no response from upper management on serious issues such as missing orders, description issues."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___4194799)

TB

Trevor B.

Director of IT

> "You have access to a lot of tools if you know how to find and use them."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3322993)

TB

Trevor B.

Director of IT

> "We have had a persisting issue with our website where our products are incorrectly displaying whether they are "In Stock" or "Out of Stock" which is a..."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3322993)

JS

Jim S.

Director

> "All the way less expensive - it is free. "

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3303054)

HW

Henry W.

CEO

> "The software is most definitely not user-friendly for the common e-commerce entrepreneur. When we first starting using Shift4shop in early 2020,..."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___2983819)

Muddassar B.

Retail Store Manager

> "I really love that I can customize my store according to my requirements and it's fully secure."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___2854679)

DL

David L.

Owner

> "Their software which certainly is not theirs based on how a lot of support seems to go through outside parties, horrible service going all the up to the..."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___4375631)

MM

Megan M.

Owner

> "It's a decent ecommerce platform."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3275645)

DC

David C.

Owner

> "Firstly they are stopping the use of Smarter Mail a key ingredient of communication easily working with the web site (or did). Since the 8th March our..."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3439529)

DC

Domenico C.

Business Process Consultant

> "Rather than spend the money at Shopify, you can save a lot and get a great website to sell your online products. "

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___2716452)

JW

Jared W.

Chief Laborer

> "I have missed over a month of sales because of how bad their processing setup is."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___4682628)

Muddassar B.

Retail Store Manager

> "You can easily manage products, orders, and customers."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___2854679)

KH

Kelly H.

Web specialist

> "Their apps and setup are confusing and hard to figure out for someone just starting out."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___4897303)

Muddassar B.

Retail Store Manager

> "I have a very professional experience with 3dcart because I have designed a professional online store using 3dcart."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___2854679)

TB

Trevor B.

Director of IT

> "Their support structure is absolutely broken and makes it near impossible to get anything fixed. When you call, you only have access to their "Technical..."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3322993)

DC

Domenico C.

Business Process Consultant

> "They are located in the US, have great value for money and give control to build a great website."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___2716452)

JU

Jessica U.

Customer support specialist

> "Causes issues for our website."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___4040151)

VR

Verified Reviewer

myself

> "It was extremely inexpensive to get started with 3dcart."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___2288128)

KL

Kristine L.

Owner

> "This company feels absolutely entitled to an entire year's service without actually providing the service. "

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___4348343)

[View Reviews](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/reviews/)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "The interconnection between applications is flawless: when a sale is validated, the inventory updates automatically, and the invoice is generated in a single click."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7165878)

KC

Kenneth C.

Vice President

> "On Black Friday, when we were doing our first major use of the system during peak season, the cloud synchronization between the e-commerce frontend and the warehouse logistics..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7164034)

Yatra P.

Omni Associate

> "Many features like customization, tasks tracking, multiple integration and automation are available which saves a lot of time."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7094259)

KC

Kenneth C.

Vice President

> "Odoo essentially blocks you from changing the core coding so if your company has a unique or "weird" way of completing processes then you will need to completely change how your..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7164034)

RP

Ryan P.

Lead Designer

> "Instead of piecing together multiple tools, Odoo integrates key business functions in one system which can simplify workflows and reduce tool sprawl."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7104273)

HD

Hana D.

CEO

> "My Odoo database — which I paid for and which should have been created under my company’s ownership — was created and controlled entirely under ADG’s ( odoo authorised partner)..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153)

MV

Maya V.

Responsable Territoriale Gironde - Lot et Garonne

> "The software has automated all our manual processes from approval processes control, cash management and work status tracking."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7169989)

Brian B.

President

> "Over time, however, the platform became increasingly difficult and expensive to maintain and upgrade due to the amount of customization required for real-world business use."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

FC

Fujimory C.

Founder

> "Odoo is an all-in-one suite of open-source business applications that integrates a vast range of functions from CRM and e-commerce to accounting, inventory, and human resources into..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883589)

Rick C.

Owner President

> "I was and still am unsure the best way to operate whether setting it up on our own servers or running it on other servers from people running it as a third party service."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7150042)

Manuel G.

Manager and Software Architect

> "Wonderful ERP, for small and big businesses, great CRM, Sales Management, Invoicing, and a big community around the world."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7108815)

VR

Verified Reviewer

Digital Marketer

> "Overall, it does the job for our needs, but the steep learning curve, integration issues, and sync issues have made it hard to have a seamless experience"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350)

VT

Vibha T.

seo

> "We especially benefited from the flexibility Odoo gives developers—using it, we’ve even built our own apps like the WooCommerce Connector available on the Prefortune store, which..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6861666)

HD

Hana D.

CEO

> "No one should be in this situation waking up to see that the fully paid subscription account with database and pos completly deleted without prior notice and althoug im the admin of..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153)

DG

Damian G.

CTO

> "I like the way have in odoo is one big ecosystem, which helps a lot for my clients to have all services in one place."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7120297)

DB

Didier B.

Product Owner

> "Odoo open-source and modular nature brings potential downsides, especially for businesses needing deep customizations, reliable third-party app compatibility, or a system optimized..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737)

VR

Verified Reviewer

Senior Accountant

> "ODOO System management make your operation shifts more organized , and reach the KPIs goals by fair allocating humans and time."

[See full review](https://www.capterra.com/p/135618/Odoo/#GetApp___7129050)

ES

Eugene S.

Chief Product Officer and Co-Founder

> "Also, the tools used for creating your own custom reports are completely frustrating."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7124572)

HH

Heather H.

Marketing and Communications Executive

> "All teams work on the same interface, guaranteeing perfect consistency of operational data and optimizing overall business management."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279)

SB

Sander B.

CEO

> "I told him I wanted the free version to see how I liked the software and then I could move my European susidiary on if it all worked out. Once I clicked the link he gave me I could..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7007639)

KK

Karanja K.

Managing Partner

> "Odoo has modernised how things used to work from the analogue fashion of having to have skills to create Websites to Digitalisation of Web-creation through one touch of a button."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6859100)

SD

Sushmita D.

Executive

> "Every meeting and customization session has drained our subscription hours, and we now find ourselves with only 39 out of the original 100 hours remaining—most of which have been..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6512212)

Brian B.

President

> "For companies willing to heavily invest in development, it can become deeply integrated into operations, inventory, communications, and accounting."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

HH

Heather H.

Marketing and Communications Executive

> "Major version updates regularly bring frustrating technical bugs to customized modules."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279)

ES

Elias S.

Marketing Coordinator

> "I like that Odoo provides a wide range of modules for CRM, finance, and operations, all integrated into one ecosystem."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005121)

DG

Damian G.

CTO

> "Also customization can get pricey when you need something outside the standard setup."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7120297)

NS

Novellynn S.

Founder

> "On top of that, you can create your own apps, integrate your own tools, and truly make the platform work for you and or your clients."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446)

CW

Crispin W.

Director of E-Commerce and Digital Strategy

> "The user interface can feel a bit confusing sometimes, especially when navigating between different apps."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7172229)

GM

Gustavo M.

Manager

> "The fact that everything is integrated into one system – sales, accounting, inventory, and marketing – really helps make workflows smoother and improves overall visibility into..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6548020)

JB

Justin B.

System Specialist

> "no native integration with Wordpress or Webflow making it difficult to track website subscriptions"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702)

MW

Mohammed W.

Adminstraion manager And odoo system admin

> "Odoo has been instrumental in streamlining our manufacturing and customer operations, providing flexibility and control over processes like inventory, accounting, and approvals."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283)

HH

Heather H.

Marketing and Communications Executive

> "Furthermore, subscription costs accelerate quickly as you stack applications and users."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279)

VR

Verified Reviewer

Sales Manager

> "Very user-friendly, the next-gen of ERPs, cost-effective regarding the development, all-in-one software that automates all business processes like CRM, Purchase, Inventory, Sales,..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6503028)

BT

Benjamin T.

IT-Systemadministrator

> "also some features feel a bit unfinished or need manual adjustments which is annoying sometimes"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7133468)

DA

Dan A.

Data Scientist

> "I liked that Odoo provided interaction between the sales and stock modules. When a sale occurred, a delivery order was created and I was also able to track products from within the..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6776570)

Brian B.

President

> "Odoo support acknowledged that the mail process was failing/crashing and ultimately escalated the issue because it could not be resolved immediately."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

MW

Mohammed W.

Adminstraion manager And odoo system admin

> "Odoo is the best ERP system, offering unmatched flexibility, seamless integration, and powerful modules that streamline all aspects of business operations."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283)

ES

Eugene S.

Chief Product Officer and Co-Founder

> "It has stopped the rest of the team from having to utilize hundreds of spreadsheets that I hate."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7124572)

DB

Didier B.

Product Owner

> "Its modular approach, open-source nature, user-friendliness, and support make it an attractive choice, particularly for small and mid-sized businesses looking to streamline their..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737)

VR

Verified Reviewer

Digital Marketer

> "Not ideal for businesses looking for a simple, seamless integrations and CRM management."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350)

HH

Heather H.

Marketing and Communications Executive

> "Being able to start with a single module and activate others as the business grows is a true luxury."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279)

IW

Isla W.

Senior IT Analyst

> "Took a bit to figure out where everything was, and some workflows aren't as intuitive as they could be."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7163317)

VnC

Verónica C.

Partner

> "It offers many applications. If you manage to integrate all information inside the platform to run your business, can be quite useful."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7000743)

JB

Justin B.

System Specialist

> "Odoo’s numerous technical issues, poor performance, lack of crucial integrations, and slow support have made it a poor choice for our business."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702)

VR

Verified Reviewer

CEO

> "The overall experience with odoo is great, its opensource and provide all tools that helps the business owner manage their business. but if they update onboarding procedure and UI..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6458621)

HD

Hana D.

CEO

> "Data Ownership Violation: Despite paying for a full-year Odoo subscription, my database was never created under my CompanyID."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153)

VR

Verified Reviewer

Digital Marketer

> "It can also scale as businesses grow and there is the option to integrate"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350)

LD

Lisbet D.

Manager

> "The drag and drop is unfortunately less flexible than I experienced with Elementor (e.g. photos can only be posted as 100%, 50% or 25%.) But with a little creativity and..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6554597)

SbB

Sébastien B.

Co-founder and manager

> "The flexibility, the number of solutions for SMB and the customer service that ALWAYS solved my issues in less than 48 hours."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6541930)

BD

Brent D.

Owner

> "The software platform itself may have merit, but the implementation and project management we experienced was unreliable and unprofessional."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065)

CW

Crispin W.

Director of E-Commerce and Digital Strategy

> "It handles our sales pipeline and invoicing pretty smoothly."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7172229)

VR

Verified Reviewer

Co-Founder

> "I still want to use Odoo because the product itself is strong, but the lack of accountability, transparency, and remedy for a paid service I couldn’t use has left a lasting negative..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005793)

Rick C.

Owner President

> "There are plenty of features across all business elements to run your entire business off Odoo."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7150042)

Brian B.

President

> "Our biggest issue was billing, support, and operational risk."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

Nataliia T.

Buiness Development Manager

> "No need to long customizing, which makes it a good deal for small to medium organisations."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7115116)

RG

Rahma G.

mechatronics Engineer

> "The only downside I've found with Odoo is the limited variety of design options that include animations and dynamic elements."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6439524)

Alaa J.

General Manager

> "Odoo keeps up with market trends and requirements by offering regular and consistent updates that ensure compatibility with evolving business needs."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6617410)

VR

Verified Reviewer

Director

> "The software is difficult to work out and use, documentation is poor..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7092335)

JB

Justin B.

System Specialist

> "the only good thing about Odoo is it has a lot of modules even for employees appraisal and recruitment."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702)

SD

Sushmita D.

Executive

> "However, we were shocked to discover later that this substantial amount was only for training and not the full suite of services as promised. Since January 13, 2024, we have yet to..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6512212)

NS

Novellynn S.

Founder

> "One icon, one login, everything right there. And the support team is solid; they reach out and help you stay aligned so your business flows effortlessly."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446)

AA

April A.

President

> "I contacted customer support to help me connect my banking account to the application, and it took them three weeks to respond, and their answer didn’t fix it."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6426885)

BK

Blerta K.

Language Instructor

> "Odoo includes all that and the price-value ratio is reasonable when it comes to a small business."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7137257)

HM

Henrique M.

business and sales director

> "whatsapp app is too basic and missing features such as loading a video in the social media managment tool."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6550872)

JF

Joe F.

Associate Professor of Law

> "Odoo has helped us to bring together and unify our students data under one central place making it easy to access them whenever we need to."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6754768)

VR

Verified Reviewer

Dropshipper

> "Some advanced options are not very clear and sometimes the system feels a bit slow."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7067764)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "The modern interface makes navigation pleasant for my entire team."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7165878)

JZ

Jon Z.

Owner

> "Yet, when our BSA didn't show up one week and we had to email (there is no way to call your BSA) to find out via auto-reply that he was out of the office, well...there was no..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6477466)

EO

Elias O.

Data Engineer

> "The vast amount of customization options, particularly in the open source version. While not everything is quite as straightforward, the ability to program things yourself makes it..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6613761)

ES

Elias S.

Marketing Coordinator

> "Some modules lack depth compared to specialized tools, and setup can be tricky without technical knowledge."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005121)

JF

Joe F.

Associate Professor of Law

> "It offers quality task automations that has allowed us to streamline our routine tasks by automating them."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6754768)

AE

Amany E.

Infrastructure Manager

> "Time spent was not aligned with the invoices, so billing for hourly services as straightforward as expected and required corrections."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6775580)

VT

Vibha T.

seo

> "The modular approach makes it easy to implement what you need, from CRM and inventory to accounting and eCommerce."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6861666)

AB

Aaron B.

President

> "I hate that I am forced to doing a purchase order, then receive and order and then a vendor bill and then a vendor payment."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6561207)

AM

Alfonso M.

CEO

> "I have been in the IT industry for over 40 years and have had manage and deploy instances of SAP and Oracle among a few and have find Odoo so far exceeds them by a great marging in..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6622811)

BD

Brent D.

Owner

> "For a small business, this kind of prolonged uncertainty is not just frustrating — it's damaging."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065)

SK

Steef K.

Accountant

> "The cooperation with Loic boosted my skills of Odoo system and immedialtely gave me the right benefits for quality and scaleability."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6436436)

KS

Kamal S.

Financial Controller

> "some report like gain/loss on foreign currency, i see duplication of entries after posting under "management>unrealised currency gain/loss""

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6485582)

EA

Ezalldeen A.

Programmer, application auditor, and accountant

> "It also allows users to install the appropriate sections according to their choice and also provides integration with various systems"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6521171)

LM

Latrice M.

Ceo

> "They’re just there for show I was charged for a second month when I didn’t even access our program ever since they sent me the message saying that there was nothing wrong with it,..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6717754)

[View Reviews](https://www.capterra.com/p/135618/Odoo/reviews/)

## User interface

No images or videos  
provided by vendor

4.20 (1,314)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Shift4Shop

26/44

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Catalog Management
-   Content Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customizable Branding
-   Customizable Templates
-   Data Security
-   Data Synchronization
-   Discount Management
-   Drag & Drop
-   Electronic Payments
-   Email Marketing
-   Generative AI
-   Inventory Management
-   Inventory Tracking
-   Kitting
-   Loyalty Program
-   Mobile Access
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Currency
-   Multi-Location
-   Multi-Store
-   Order Management
-   Order Tracking
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Returns Management
-   Reviews Management
-   Sales Order Management
-   SEO Management
-   Shipping Management
-   Shopping Cart
-   Templates
-   Third-Party Integrations
-   Website Management

[See all features](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#features)

Odoo

Top features

38/44

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Catalog Management
-   Content Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customizable Branding
-   Customizable Templates
-   Data Security
-   Data Synchronization
-   Discount Management
-   Drag & Drop
-   Electronic Payments
-   Email Marketing
-   Generative AI
-   Inventory Management
-   Inventory Tracking
-   Kitting
-   Loyalty Program
-   Mobile Access
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Currency
-   Multi-Location
-   Multi-Store
-   Order Management
-   Order Tracking
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Returns Management
-   Reviews Management
-   Sales Order Management
-   SEO Management
-   Shipping Management
-   Shopping Cart
-   Templates
-   Third-Party Integrations
-   Website Management

[See all features](https://www.capterra.com/p/135618/Odoo/#features)

### Recognition

No recognitions have been awarded to Shift4Shop

No recognitions have been awarded to Odoo

### Deployment & support

Shift4Shop

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Odoo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Shift4Shop

-   By Shift4Shop
-   Located in United States
-   Founded in 1997

Odoo

-   By Odoo
-   Located in United States
-   Founded in 2005

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