# Compare Shift4Shop vs NetSuite 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Shift4Shop and NetSuite based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/14378-135757/3dcart-Shopping-Cart-Software-vs-NetSuite

---

# Shift4Shop vs NetSuite Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Shift4ShopNetSuite2/4 selected

[Shift4Shop](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/)[4.1 (129)](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/reviews/)

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,006)](https://www.capterra.com/p/135757/NetSuite/reviews/)

[## Shift4Shop](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/)[4.1 (129)](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4

Ease of Use

4

Customer Service

3.9

Reviews Sentiment

Based on [129 reviews](#user-reviews)

Positive

100

Neutral

15

Negative

14

[## NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,006)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.8

Functionality

4.2

Ease of Use

4

Customer Service

3.8

Reviews Sentiment

Based on [2,006 reviews](#user-reviews)

Positive

1,703

Neutral

207

Negative

96

## Summary

* * *

Key features rated by users

Features selected based on 2,455 reviews from small business ecommerce software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

56%Fit

Not enough reviews

Feature ratings

For Small Businesses

\--

Data Security

3.0

Website Management

1.0

Order Management

3.0

Shopping Cart

3.3

76%Fit

Not enough reviews

Feature ratings

For Small Businesses

4.0

Data Security

4.4

Website Management

3.5

Order Management

4.2

Shopping Cart

4.3

User satisfaction

User satisfaction

4.1

User reviews[129](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/reviews/)

Ease of use

4.0

Functionality

4.0

Value for money

4.1

Customer support

3.9

User satisfaction

4.2

User reviews[2,006](https://www.capterra.com/p/135757/NetSuite/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

3.8

Customer support

3.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Shift4Shop is designed for new and existing online business owners, from startups to enterprise-level companies. The feature-rich platform’s unlimited support, paired with its affordable pricing struc

Best for

From pre-revenue startups to mid-size organizations, businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance.

## User reviews

Pros & cons

KH

Kelly H.

Web specialist

> "They had an excellent plan where you got the cart free if you used their payment processor."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___4897303)

AS

Angelina S.

Owner

> "It is well documented that I emailed and didnt hear back, I included many people and they never replied. How can you hold my property hostage to services..."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#SoftwareAdvice___6658968)

CB

Cindy B.

Owner

> "Shift4shop has a lot of features to customize your store."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3590367)

KH

Kelly H.

Web specialist

> "Their apps and setup are confusing and hard to figure out for someone just starting out."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___4897303)

TB

Trevor B.

Director of IT

> "Shift4Shop (formerly 3dcart) is decent for small businesses that need a lot of included functionality fresh out of the box."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3322993)

WA

William A.

Vice President

> "There may be a lawsuit in the making if we are unable to get payment for the products that were delivered with payments captured in a totally..."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3820461)

LR

Leslie R.

VP MARKETING/SALES

> "The cost used to be good and the customer service much better in the past."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___4194799)

JJ

James J.

Co-owner

> "We put in like 5 hot tickets to get fixed and day after day nothing was fixed and support got ruder and ruder with us!"

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3485993)

LR

Leslie R.

VP MARKETING/SALES

> "The cost used to be good and the customer service much better in the past. "

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___4194799)

KL

Kristine L.

Owner

> "It was highly inconvenient, and I far prefer Shopify's version which pushes my response via email directly to the customer. "

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___4348343)

HW

Henry W.

CEO

> "Shift4shop truly has everything we need to operate a successful e-commerce business, and at no upfront cost (terms apply to that assessment)."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___2983819)

WA

William A.

Vice President

> "Some of the formattings are not automatically symmetrical and require adjusting, and still may not be quite right."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3820461)

SV

Shannon V.

Practice Manager

> "It was fairly easy to set up my store, although there was a learning curve associated with getting it set up."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3696968)

JW

Jared W.

Chief Laborer

> "I finished setup and took my site live and found out the credit card processing wasn't working."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___4682628)

Muddassar B.

Retail Store Manager

> "I really love that I can customize my store according to my requirements and it's fully secure."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___2854679)

JJ

James J.

Co-owner

> "We lost thousands of dollars online with this company and now they are chasing us for renewal payment after I have already closed my store!"

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3485993)

Muddassar B.

Retail Store Manager

> "You can easily manage products, orders, and customers."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___2854679)

MM

Megan M.

Owner

> "Which is not a big deal for small things, but when your entire website won't work and you have customers emailing and calling (and ultimately ordering..."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3275645)

JS

Jim S.

Director

> "The best thing about Shift4Shop is its price point - way less expensive than any other shopping cart out there. How much less expensive? "

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3303054)

JW

Jared W.

Chief Laborer

> "Hours wasted when I had to perform a specific ticket to get it to work that wasn't listed or documented."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___4682628)

Muddassar B.

Retail Store Manager

> "I have a very professional experience with 3dcart because I have designed a professional online store using 3dcart."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___2854679)

LR

Leslie R.

VP MARKETING/SALES

> "Long or no response from upper management on serious issues such as missing orders, description issues."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___4194799)

TB

Trevor B.

Director of IT

> "You have access to a lot of tools if you know how to find and use them."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3322993)

TB

Trevor B.

Director of IT

> "We have had a persisting issue with our website where our products are incorrectly displaying whether they are "In Stock" or "Out of Stock" which is a..."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3322993)

JS

Jim S.

Director

> "All the way less expensive - it is free. "

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3303054)

JJ

James J.

Co-owner

> "For the last 2 months, customers were unable to checkout, or connect to our payment processor."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3485993)

MM

Megan M.

Owner

> "It's a decent ecommerce platform."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3275645)

HW

Henry W.

CEO

> "The software is most definitely not user-friendly for the common e-commerce entrepreneur. When we first starting using Shift4shop in early 2020,..."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___2983819)

DC

Domenico C.

Business Process Consultant

> "Rather than spend the money at Shopify, you can save a lot and get a great website to sell your online products. "

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___2716452)

DL

David L.

Owner

> "Their software which certainly is not theirs based on how a lot of support seems to go through outside parties, horrible service going all the up to the..."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___4375631)

DC

Domenico C.

Business Process Consultant

> "They are located in the US, have great value for money and give control to build a great website."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___2716452)

DC

David C.

Owner

> "Firstly they are stopping the use of Smarter Mail a key ingredient of communication easily working with the web site (or did). Since the 8th March our..."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3439529)

VR

Verified Reviewer

myself

> "It was extremely inexpensive to get started with 3dcart."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___2288128)

PP

Patrick P.

President

> "Stupidest decision in Cost Cutting these morons ever made by discontinung Smartermail for customers."

[See full review](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#Capterra___3530967)

[View Reviews](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/reviews/)

SP

Sachin P.

Head of business Systems and integration

> "Its real-time reporting and scalability were especially valuable for supporting business growth and decision-making. If you want, tell me your role (e.g., finance, ops, sales), and I..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123381)

RC

Ronerissa C.

Netsuite Admin

> "Bugs and Issues: Occasionally, workflow automations or integrations (like those with Fiton for serial number tracking) can fail or produce duplicate records, requiring manual..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122536)

MM

Michael M.

Netsuite Administrator

> "It allows me to tailor solutions to specific business needs, streamline workflows, and build scalable systems that truly support operational efficiency."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116904)

PFS

Paul Fabian S.

Web Deisngner, Developer.

> "This limitation reduces efficiency in space planning and order packing, requiring workarounds that add time and complexity to daily operations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982)

SY

Sadanandarao Y.

NetSuite developer

> "Furthermore, the ability to create custom records and fields without complex database management ensures the system scales effortlessly with evolving business requirements."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826)

JC

Jasmine C.

Accountant

> "Probably struggling with the fixed assets - when we get errors that come back but not specific detail and have to create support cases to fix eg depreciation record does not exist"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116918)

SP

Sonu P.

Systems Analyst

> "It’s a powerful and reliable platform that streamlines business operations, especially in finance and data management. While there is a learning curve and occasional system..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746)

RK

Rizwan K.

ERP Solution Architect

> "Updates or requested improvements can take a significant amount of time to be implemented, which may slow down business processes or limit the ability to adapt quickly to changing..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756)

GW

George W.

Information Manger

> "I’ve leveraged NetSuite’s customization capabilities, including custom fields and saved searches, to tailor the platform to business needs and help teams move away from outside tools..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

TD

Tasman D.

Finance Manager

> "At the current time our primary issue is system performance. Although we have reviewed the scripting and workflows and upgraded to 5 processors there still seems to be delays in simple..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116933)

PFS

Paul Fabian S.

Web Deisngner, Developer.

> "It scales well as your business grows, provides real-time visibility across departments, and offers extensive customization options to match complex workflows."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982)

BN

Bill N.

Senior Accountant

> "Creating saved searches is not very intuitive at times, it can be very difficult to find fields as there are several similar named fields."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116895)

SS

Shailen S.

Accounting Manager

> "Real-time multi-entity reporting, seamless consolidation, and scalable automation that streamlines close and improves accuracy across finance processes."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122127)

AH

Adam H.

Dir. IT Program Management

> "The inability to communicate within the software via a 'chatter' type functionality. While we could leave notes and comments, there wasn't a way to tag users/groups without BluChat..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6841820)

GW

George W.

Information Manger

> "I also appreciated the ability to create custom fields, which allowed us to capture the specific data points that matter most to the business and tailor the system to our unique needs."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

BG

Bevan G.

Finance Business Partner

> "Ability to access the data via reports and searches is somewhat limited which leads to confusion and frustration."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116946)

NK

Nikunj K.

Production and systems engineer

> "Users also love its scalability; the "OneWorld" feature handles multi-subsidiary, multi-currency, and global tax needs seamlessly as a company grows. Because it is cloud-native, you..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760)

AW

Archie W.

Finance Manager

> "The complex customization and high subscription costs can make scaling feel like a constant hurdle."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122118)

WX

Wei X.

Senior financial accountant

> "It provides strong financial reporting and good visibility into business data. Once users become familiar with the system, it greatly improves efficiency and helps manage company..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113734)

RR

Rizvi R.

Financial Controller

> "Integration issues and slow report performance and the built-in reports are not very useful or informative."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114422)

CM

Christopher M.

Director

> "I like NetSuite because it brings finance, operations, and reporting into one \*\*cloud-based\*\* platform, so I always have real-time visibility without wrestling with silos or on‑premise..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122351)

SL

Shahar L.

Business Application Manager

> "Creating suite scripts requires development knowledge, i.e. Java script and knowledge of Suite Script configuration. Since this is not accessible to all organization inhouse, this..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6426746)

OS

Ogi S.

Account Payable

> "I’ve mainly used it for accounts payable, reconciliations, and reviewing financial data, and it has handled these tasks reliably."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

EM

Evelyn M.

Senior Accountant

> "Customization and reporting often require technical expertise, and support response quality can be inconsistent."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116876)

VR

Verified Reviewer

Lead Applications Development

> "As a developer, I have worked extensively with SuiteScript, workflows, and integrations to automate billing, manage large volumes of financial transactions, and connect NetSuite with..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113754)

VR

Verified Reviewer

Operations and Logistics Coordinator

> "Can be complex to navigate, and implementation and ongoing customization require significant time and cost."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7089219)

GZ

Grace Z.

Financial controller

> "For example it can pick up memo of electricity bill, it allowed us to allocate expenses to correct period, improved forecast and budget process."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117599)

SB

Stephan B.

Digital Marketing Manager

> "The UI is extremely outdated, the browser compatibility is limited, and input fields exhibit odd behaviors such as defaulting to random values or counterintuitive keyboard navigation..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6654928)

DC

Dirk C.

ERP administrator

> "It brings financials, inventory, and operations together in one unified platform, giving you real-time visibility across the business."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116902)

KZ

Ke Z.

Senior Accountant

> "In addition, some reports and workflows are not very intuitive to set up, which can slow down daily operations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

PJ

Praveen J.

ICT BUSINESS ANALYST

> "You can manage financials, inventory, orders, and customers without jumping between different systems, which makes processes much smoother and more reliable."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815)

YH

Yael H.

Corporate Controller

> "Billing schedules are very challenging- for example quarterly billing for 2 years and for 1 year requires 2 different billing schedules, the system can only divide the quantity for non..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6427290)

KY

Keson Y.

Accountant

> "I especially value its real-time reporting and dashboard capabilities, as they support faster decision-making and better visibility across the business."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "The interface is not always intuitive, and it often takes time and proper training to fully understand how to navigate and use all its features effectively."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

NK

Nikunj K.

Production and systems engineer

> "NetSuite’s biggest "pro" is its unified database, which creates a single source of truth across finance, CRM, and inventory."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760)

ES

Edward S.

Statutory and Regulatory Reporting Specialist

> "Can be slow at times to run larger reports. If trying to see data across the whole organization, this can be considerable."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113755)

OS

Ogi S.

Account Payable

> "What I like most about NetSuite is that it keeps financial and operational data in one place, which makes it easier to follow transactions from start to finish."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

MT

Mark T.

Group Financial Controller

> "The Fixed Asset module is slow and clunky and lacks certain reports that auditors would expect."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122132)

OS

Ogi S.

Account Payable

> "Over time, I’ve become more comfortable with features like saved searches and reporting, which help me work more efficiently and keep track of outstanding items or exceptions."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

NJ

Nicolas J.

FPA manager

> "Implementation times and cost , for every feature being behind a paywall or additional licensing hard to asses from the start"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113849)

RK

Rizwan K.

ERP Solution Architect

> "Instead of relying on rigid, one-size-fits-all approaches, a customizable solution adapts to changing requirements, integrates with existing tools, and scales alongside growth."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756)

VR

Verified Reviewer

Product owner

> "biggest downsides are cost, complexity, and the effort required for implementation and customization"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7104180)

AG

Andres G.

BUSSINES ADMINISTRATION

> "The real-time reporting and data visibility are especially valuable for decision-making. Although there is a learning curve at the beginning, once you become familiar with the system,..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847)

LA

Linda A.

Staff Accountant

> "The initial implementation and ongoing licensing fees are quite high, which can be a significant burden for smaller organizations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7052245)

LA

Leandro A.

Senior Accountant

> "NetSuite offers strong integration, real-time data visibility, and scalable workflows. And the Netsuite Next will bring lots of benefits."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7121811)

VR

Vanesa R.

Global Accounts Payable Manager

> "The price is quite high if you want to get the full functionality of the system. And sometimes it is a bit difficult to find how the work"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122216)

JV

James V.

It Support Officer

> "NetSuite provides a centralized system where financials, jobs, and operational data can all be managed in one place."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113840)

AH

Ashley H.

Managing Director

> "From the outset, the implementation of NetSuite was handled incorrectly, causing significant disruptions to our business operations. Whenever we encountered an issue, the standard..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6351695)

LF

Lloyd F.

Director

> "The way that Oracle netsuite have embraced AI to turbo charge its operation. And enable users to become more intelligent about the date they are using in less time"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122349)

LF

Lachlan F.

GM of Finance

> "In recent time we have occassionaly encountered issues with speed of loading pages, which is impacting productivity"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114435)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "What I liked most about NetSuite is its ability to centralize all key business functions into one unified, cloud-based system."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

MK

Mack K.

COO

> "Then on the item receipt, we can't see the total dollar value per line so the guys are constantly receiving parts at the wrong dollar value, making AP's job really difficult. And since..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6403782)

TZ

Teresa Z.

FC

> "What I like the most about NetSuite is its innovative AI technology, which could significantly reduce the amount of manual work involved within the business"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116877)

LO

Lori O.

Controller

> "The customization that needed to happen to fit NetSuite into our current work processes and the transferring of data from our QB system to NetSuite was not smooth due to going live..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6476831)

KY

Keson Y.

Accountant

> "Overall, NetSuite stands out for its ability to streamline processes, strengthen financial oversight, and support scalable growth in a practical, user-friendly way."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869)

AH

Ahmad H.

Finance manager

> "Prices and the customer service if we are on the normal one we will never have enogh answer and its always short"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093163)

CR

Callie R.

Finance Manager

> "From enhanced efficiency, a reduction of errors, and a consolidation of numerous data sources into one, this has drastically improved our scalability as we take that step from a..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6811136)

GA

Gabby A.

Business Analyst

> "Sometimes system can be slow especially on the payroll mode due to having many scripts."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113819)

KF

Kat F.

Admin

> "combines accounting, CRM, inventory, e-commerce, and more in one unified platform, Robust dashboards and analytics for better decision-making"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6817718)

NC

Nissam C.

ERP Consultant

> "NetSuite can be expensive, complex to customize, slow at times, and requires training to use effectively."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093156)

SY

Sadanandarao Y.

NetSuite developer

> "It is a powerful tool for any organization that requires a scalable, cloud-native ERP to centralize its operations and technical stack."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826)

SB

Stephen B.

Accountant

> "Works well for most aspects but FSM lets it down and is time consuming to manage with rubbish data."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116899)

AG

Andres G.

BUSSINES ADMINISTRATION

> "It’s a robust and comprehensive platform that helps streamline financial and operational processes within a single system."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847)

SP

Sonu P.

Systems Analyst

> "The system has a learning curve, and the interface can feel outdated at times."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746)

LA

Linda A.

Staff Accountant

> "The ability to customize dashboards and reports is excellent, and the core features like invoicing work very well."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7052245)

RR

Rasilkrishnan R.

Master Data Manager

> "This makes issue in our system my duplicate creation of records."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116977)

AS

Anastasia S.

Accounting Manager

> "What I like most about NetSuite is its all-in-one structure—financials, reporting, and operations in one place."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116917)

FN

Fiona N.

CFO

> "The lack of flexibility to build management reports to requirements."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116937)

GW

George W.

Information Manger

> "I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

RK

Rizwan K.

ERP Solution Architect

> "One of the main drawbacks is the delay in adding enhancements and new features."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756)

HV

Hernan V.

CFO

> "It provides the right tools, realiable data in real time that allow to take strategic decisions with less margin error."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7094715)

EA

Erwin A.

Senior Financial Controller

> "No module for property and real estate, hospitality, property management aren’t as available."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116903)

KZ

Ke Z.

Senior Accountant

> "Having financials, CRM, inventory, and reporting connected in real time makes operations far more efficient and reduces manual work."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "The implementation process can also be lengthy and resource-intensive for businesses without dedicated IT support."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

CTB

Connor T. B.

Financial Operations Manager

> "I’m particularly fond of the real-time reporting the ability to quickly retrieve financial and operational data enables me to make quicker, better decisions,” he says, “Without having..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6794548)

ES

Ekadashi S.

Administrative Assistant

> "We used to have a customized item to insert multiple serial numbers in one go but now I have to do it one by one because the customization went away and we do not want to keep paying..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6577886)

KZ

Ke Z.

Senior Accountant

> "I also appreciate its cloud-based accessibility, which allows teams to collaborate from anywhere without complicated infrastructure."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "Another downside is that certain tasks may take more steps than expected, which can slow down productivity."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "Beyond that, I appreciate how everything is integrated into one system, which makes managing financials, customers, and operations much more efficient."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

PJ

Praveen J.

ICT BUSINESS ANALYST

> "Performance can be inconsistent at times, especially during large data loads."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815)

[View Reviews](https://www.capterra.com/p/135757/NetSuite/reviews/)

## User interface

No images or videos  
provided by vendor

4.22 (2,006)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Abandoned Cart Saver

207

Important

AI Copilot

150

Important

API

120

Important

Shift4Shop

21/36

-   Abandoned Cart Saver
-   AI Copilot
-   API
-   Bulk Ordering
-   Catalog Management
-   Customer Accounts
-   Customer Management
-   Data Security
-   Email Marketing
-   For Small Businesses
-   Generative AI
-   Inventory Management
-   Loyalty Program
-   Mobile Access
-   Mobile Commerce
-   Multi-Currency
-   Multi-Location
-   Multi-Store
-   Order Management
-   Order Tracking
-   Payment Options
-   Point of Sale (POS) Integration
-   Product Configurator
-   Promotions Management
-   Purchase Order Management
-   Reordering
-   Reporting & Statistics
-   Returns Management
-   Sales Trend Analysis
-   SEO Management
-   Shipping Management
-   Shopping Cart
-   Social Media Integration
-   Template Management
-   Third-Party Integrations
-   Website Management

[See all features](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/#features)

NetSuite

Top features

29/36

-   Abandoned Cart Saver
-   AI Copilot
-   API
-   Bulk Ordering
-   Catalog Management
-   Customer Accounts
-   Customer Management
-   Data Security
-   Email Marketing
-   For Small Businesses
-   Generative AI
-   Inventory Management
-   Loyalty Program
-   Mobile Access
-   Mobile Commerce
-   Multi-Currency
-   Multi-Location
-   Multi-Store
-   Order Management
-   Order Tracking
-   Payment Options
-   Point of Sale (POS) Integration
-   Product Configurator
-   Promotions Management
-   Purchase Order Management
-   Reordering
-   Reporting & Statistics
-   Returns Management
-   Sales Trend Analysis
-   SEO Management
-   Shipping Management
-   Shopping Cart
-   Social Media Integration
-   Template Management
-   Third-Party Integrations
-   Website Management

[See all features](https://www.capterra.com/p/135757/NetSuite/#features)

### Recognition

No recognitions have been awarded to Shift4Shop

No recognitions have been awarded to NetSuite

### Deployment & support

Shift4Shop

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

NetSuite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Shift4Shop

-   By Shift4Shop
-   Located in United States
-   Founded in 1997

NetSuite

-   By Oracle
-   Located in United States
-   Founded in 1977

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