--- title: "Compare CINC vs PayHOA 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare CINC and PayHOA based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/143799-146693/CINC-Systems-vs-PayHOA" page_type: "comparison" language: "en" --- # CINC vs PayHOA Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CINCPayHOA2/4 selected [CINC](https://www.capterra.com/p/143799/CINC-Systems/)[4.3 (71)](https://www.capterra.com/p/143799/CINC-Systems/reviews/) [PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.7 (726)](https://www.capterra.com/p/146693/PayHOA/reviews/) [## CINC](https://www.capterra.com/p/143799/CINC-Systems/)[4.3 (71)](https://www.capterra.com/p/143799/CINC-Systems/reviews/) Starting Price $250.00/month Value-for-Money 4.2 Functionality 4.1 Ease of Use 4.2 Customer Service 3.9 Reviews Sentiment AI AI Based on [71 reviews](#user-reviews) Positive 58 Neutral 6 Negative 7 [## PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.7 (726)](https://www.capterra.com/p/146693/PayHOA/reviews/) Starting Price $54.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [726 reviews](#user-reviews) Positive 695 Neutral 22 Negative 9 ## Summary * * * Features in HOA Software 19 / 43 Best performer 41 / 43 Only PayHOA - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications User satisfaction User satisfaction 4.3 User reviews[71](https://www.capterra.com/p/143799/CINC-Systems/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 4.2 Customer support 3.9 User satisfaction 4.7 User reviews[726](https://www.capterra.com/p/146693/PayHOA/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.7 Customer support 4.7 Price starts from Price starts from $250Per User, Per Month - Free version - Free trial Price starts from $54Other, Per Month - Free version - Free trial Best for Best for Companies that manage homeowner and condo associations. Best for PayHOA is trusted by board members, homeowners, community association managers, and property managers—serving self-managed and professionally managed communities alike. ## User reviews Pros & cons AI Amanda I. Director Of Operations > "It saves us significant time by automating tasks like payment processing, reporting, and document..." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6883437) LC Lindsey C. Vice Preside t > "Closing out work order has been challenging when smaller vendors don’t submit the invoices with same work..." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001958) AI Amanda I. Director Of Operations > "This allows our team to focus more on serving homeowners and less on administrative work, ultimately..." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6883437) LR Lani R. Controller > "Lack of ability to fix errors we make in the system via journal entry or invoice. " [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6874666) JD Jennifer D. Associate Director of Transitions > "Payments, the portal in general, the work order module…on a whole the product does a good job and serves..." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7002077) CS Christine S. Owner > "Tags don't work when sending autogenerated emails to ARC committees, but Cinc won't fix it." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6879242) MC Megan C. Vice President > "You can upload documents to the website with ease, and homeowners can access their information 24/7." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6870955) CS Christine S. Owner > "I can't even send broadcast emails with emojis or images in the body of the email." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6879242) ALH Audrey Lee H. Director of Admin > "Wide array of class options to be able to choose from, also enjoyed having many different speakers so could..." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7002175) CH Charis H. Senior Community Manager > "Not compatible with Google which can be tedious when you need to connect management plans and maintenance..." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001382) DR Diane R. Projet Administrator > "We have been with cinc since 2009 and it has improved our property management services the many communities..." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7002126) WF Whitney F. Realtor > "Billing department has been threatening" [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7160342) JG Joshua G. VP of Resident Services > "Being able to have all of the information needed to manage well in one platform." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001980) ALH Audrey Lee H. Director of Admin > "It felt like everything had the caveat of saying this is coming soon with possible dates, I would rather..." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7002175) MM Michaela M. Owner > "It serves it's purpose for all-in-one HOA integration technology." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6729323) AI Amanda I. Director Of Operations > "It can be frustrating when the initial response isn’t as helpful as expected, and more follow-up is needed..." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6883437) CH Charis H. Senior Community Manager > "Ease of using CINC is amazing and Support response time has always been less than 48 hours which makes it..." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001382) EM Erica M. VP of Client Services > "Also, the release of items that’s aren’t fully ready or there are limitations that we are not aware of." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001383) EM Erica M. VP of Client Services > "I give CINC at 8 out of 10 we love our accounting staff through Cinc (\[sensitive content hidden\])." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001383) DA Dawn A. Marketing and IT > "Lack of easy customization in terms of email templates." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001880) CE Christine E. Director of Community Services and Engagement > "We are in the implementation stages but the journey has been seamless and we are so exited to roll it out..." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001947) DA Dawn A. Marketing and IT > "The inability to delete images once’s they are uploaded." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001880) JH James H. Owner > "The company is innovative, customer centric, and strives for excellence in an industry that is particulary..." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7002302) DH David H. Director > "Discouraging. If you try to use this you are forced to learn a way of doing things specific to CINC. " [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6748611) SM Stuart M. Senior Community Association Manager > "Engagement, constructive information and conversation has always been a regular experience of using CINC" [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001375) MO Maggie O. Administrative Specialist > "Broadcast and snail mailers are extremely cumbersome." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001295) DB Diego B. Owner > "I appreciate the initiative to drive more AI into our business." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001387) RG Rebecca G. President > "Getting approvers set up for invoices was a disaster. " [See full review](https://www.capterra.com/p/143799/CINC-Systems/#SoftwareAdvice___6493984) AY Angel Y. Accountant Association Bookkeeper > "Cinc has made life so much easier for our accountants, managers, and residents." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001933) ML Michele L. Chief Management Officer > "Sometimes knowing where to click can be difficult for my users." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7002491) LR Lani R. Controller > "Simple/lower level support tickets usually are resolved quickly" [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6874666) MM Michaela M. Owner > "It is not quite as user friendly as other options on the market." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6729323) AG Ara G. Director of Administration > "Looking forward to all the new features and how this will improve our operations and the residents’..." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7002012) CS Christine S. Owner > "Navigation has no logic." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6879242) MC Mattie C. Association Manager > "Conveniently, the software has the majority of the features we were looking for." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6882419) JN JORDAN N. Property Manager > "The automation is challenging to stop." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#SoftwareAdvice___6760456) TH Tracy H. President > "Would like to have more on line training but the staff at CINC are very helpful when asked to anything." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7002130) CM Christine M. Accounting Supervisor > "As a first time CINC Up attendee, I wasn’t sure what to expect or if I would learn anything new. " [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7002236) EM Erica M. VP of Client Services > "I don’t know what we would do without them. And I also enjoy all the new features Cinc is coming out with." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001383) JN JORDAN N. Property Manager > "The reports are terrible for accounting." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#SoftwareAdvice___6760456) AI Amanda I. Director Of Operations > "The pricing is affordable, especially considering how many features it offers." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6883437) PA Paul A. Director > "There is no way to send email violations to tenants when almost all other HOA software has email..." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___3107132) MC Megan C. Vice President > "It is very user-friendly to both internal managers and the residents of the community." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6870955) AS Amanda S. Director of Homeowner Services > "I feel that the interface can feel outdated at times" [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___3811034) SN Stefanie N. CGO > "Would love to see this feature available to managers." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001729) ALH Audrey Lee H. Director of Admin > "It felt like everything had the caveat of saying this is coming soon with possible dates, I would rather..." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7002175) MC Michael C. CEO > "Reliability - the software is reliable and responds quickly. " [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7002129) DA Dawn A. Marketing and IT > "Lack of easy customization in terms of email templates." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001880) AM April M. Vice Pres > "Our accounting team is knowledgeable and responsive. " [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001986) AS Amanda S. Director of Homeowner Services > "I feel that the interface can feel outdated at times" [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___3811034) CR CARMEN R. Admin manager > "How easy is to navigate and the Support team when you have a question." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001376) MM Michaela M. Owner > "It is not quite as user friendly as other options on the market." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6729323) VR Verified Reviewer Director of Training > "Support is available for any questions. And I find it a good value for the money." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001324) CS Christine S. Owner > "Navigation has no logic." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6879242) SM Stuart M. Senior Community Association Manager > "Very positive and a breath of fresh air to use and work with on a day to day basis!" [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001375) LC Lindsey C. Vice Preside t > "Closing out work order has been challenging when smaller vendors don’t submit the invoices with same work..." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001958) VR Verified Reviewer Community Manager assistant > "A good learning opportunity, especially being my first time things went smoothly with my team." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001934) AI Amanda I. Director Of Operations > "It can be frustrating when the initial response isn’t as helpful as expected, and more follow-up is needed..." [See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6883437) [View Reviews](https://www.capterra.com/p/143799/CINC-Systems/reviews/) Ken V. Treasurer > "The service offers a robust set of tools and features that make managing our HOA significantly easier, from financial revenue and expense tracking and reporting to surveys,..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7186460) PS Prashant S. Budget Committee Lead > "Certain Available Features are hard to find- example creating a template for Violation, had to navigate through the Software to figure out on how to create a Template, Voting..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7170482) VR Verified Reviewer Board Chairperson > "It simplifies the process for self managed HOAs like mine, making collecting payments, gathering documents for sales, and reviewing fees so much easier." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7190990) AK Ama K. HOA President > "Many reports are rigid and offer limited customization, lacks advanced sorting filters, and does not allow users to save search filters, meaning you have to reconfigure..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7185038) Clint L. Treasurer > "Inexpensive product that allows HOA's to self manage critical treasury functions (invoicing, accounting, bank reconciliation) while also providing robust neighborhood..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191907) VR Verified Reviewer Member at Large > "Would be better if the Requests section would force users to create separate requests from compound requests (situation being, if a homeowner has 2requests the voting workflow..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191319) KP Kurt P. HOA President > "By switching to PayHOA, our HOA is saving more than $5,000 per year while still providing our homeowners with features such as online payments, an owner portal, financial..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7193995) Ken V. Treasurer > "When I was first asked to assume the Treasurer role for our HOA Board, my first thought was “Oh, this is going to be so difficult to deal with vendor payments, sending out..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7186460) LM Love M. HOA Board Member > "The platform offers a robust set of features that make managing our HOA significantly easier, from financial tracking and reporting to homeowner communications and document..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7158911) William N. Board Member > "The only thing (which is very small) is if you're a homeowner and also the admin, you cannot separate the two accounts. If you try, the system will kind of lock you out..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7195083) MD Melinda D. Treasurer > "By centralizing homeowner information, dues, financial records, architectural requests, documents, and communication in one platform, it has eliminated a lot of manual work..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7196739) JF Jim F. Bookkeeper > "As someone with a software development background, I've found the interface non-intuitive, particularly around menu naming — labels often don't clearly reflect the function..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7207926) VR Verified Reviewer Manager > "Managing dues, financial records, documents, and communication with homeowners is simple, and the platform has helped streamline our day-to-day operations." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191099) Anthony A. Treasurer > "The inability to filter/adjust voting pools based on tags or owed balances is a notable miss." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191296) BH Brian H. Treasurer > "The automation features have reduced administrative tasks and improved the consistency of our processes. While there is room for improvement in customer support and the..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191297) EG Ebrahim G. Treasurer > "That said, the inability to connect our bank account (Salem Five Business) for automatic transaction syncing has added some manual work on the financial side." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543) Mary L. Program Administrator > "PayHOA transformed our SOPs – allowing the board more time to address bigger issues. When board roles change, the next volunteer instantly can inherits a complete digital..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7185709) SK Srinivasa K. Treasurer > "Security features need to be updated, not allowing other members to review statuses of other members" [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7195958) Anthony A. Treasurer > "We no longer have to wait weeks for responses to simple homeowner questions, and (thanks to PayHOA's detailed communications tracking) we can be confident our communications..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191296) MZ Mark Z. Finance and HR Manager > "For anyone coming from QuickBooks, or even free accounting software like Wave, PayHOA is mostly frustrating. And who needs so many "approvals" for everything? " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7195758) VR Verified Reviewer Member at Large > "The goal of the software is to consolidate a lot of info and it does that in a good, intuitive way for a UX that works for even the unsavvy tech users (admins and homeowners)." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191319) Dan H. Treasurer > "Onboarding was DIY, and we missed some procedures that ended up causing wasted hours and re-entry of data." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191406) Clint L. Treasurer > "I primarily use basic services through PayHOA, but during my time of use, PayHOA has continually rolled-out new features and partnerships, making PayHOA a much more robust..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191907) Charles G. Vice President HOA Board > "Sometimes, collections don't sync with payments, and some members appear "overdue" for some days." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191094) RO Ryan O. VP of Accounting > "The product does a good job blending usability with more advanced, true accounting, functionality (ie, journal entries and accruals)." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7199129) RH RaeAnne H. Community Association Manager HOA Management > "This forced transition into unfamiliar areas of the software is frustrating, especially during budget season, which highlights a disregard for user experience in favor of the..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296) EO Erika O. Treasurer > "Navigation is intuitive overall, although some accounting workflows could be organized more clearly, especially around chart of accounts setup, equity accounts, and reserve..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7150425) DM Dennis M. Treasurer > "In addition, PayHOA lacks aspects of automation other online accounting programs have typically, such as Recurring Journals for such things as monthly Depreciation." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6563949) TL Theresa L. President > "Happy with the ability to communicate to the entire group, send invoices, and be able to see who is current on monthly fees." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191087) RH RaeAnne H. Community Association Manager HOA Management > "Additionally, the requirement for multiple bank integrations, even after initial setup, demonstrates a lack of responsiveness to customer needs." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296) Natasha L. treasurer > "What really stands out is their customer support. While AI is helpful for simple questions, having access to knowledgeable live support agents who understand the nuances of..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7197476) Joshua S. President > "It does not feel fully connected, and reconciling the two takes more consistent attention than we are always able to give it." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191079) Anthony A. Treasurer > "PayHOA is a marked improvement for our HOA board in visibility into the details of our homeowners, properties, and transactions. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191296) Steve G. President > "The only issue that we’ve had is that the names cannot be merged together on billing." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191010) MD Melinda D. Treasurer > "As a volunteer treasurer with a full-time job, I really value having everything in one place—from dues and financial tracking to homeowner communication and document storage." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7196739) MM Mitchell M. Asset Manager > "There is only one major drawback to PayHOA and that is the fact my owners cannot make a prepayment via an online payment." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7082082) Phil K. Past Board President > "These tools clearly have made the Treasurer’s job much more manageable, while also allowing the budgeting process to be far mor collaborative." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191300) SC Sandra C. CFO > "Sometimes the interface is not user friendly. When a CD is closed out and transferred to another account, it results in double entries, which is annoying." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7025526) DL Dennis L. Vice-Chair > "PayHOA makes managing my budget, transactions, reports, collecting fees, and community messaging incredibly easy." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7195102) EG Ebrahim G. Treasurer > "As treasurer, this has been a real limitation—it means I have to manually enter or upload transactions instead of having them synced automatically." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543) BH Brian H. Treasurer > "Overall, PayHOA has streamlined our administrative tasks, improved communication with homeowners, and made managing our HOA much more efficient." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191297) MP Matt P. Community Association Manager > "Cloud Servers sometimes produce faults that take a long time to correct. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191004) EG Ebrahim G. Treasurer > "The automated payment reminders and ACH features have reduced the back-and-forth with owners and helped us stay on top of dues collection." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543) BB Bryce B. Chiropractor > "From my search it seems that there is not an iPhone application which would make things easier to access" [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7195082) Anthony A. Treasurer > "We can be confident that we're making decisions based on the latest information, and when inaccuracies are find we have the ability to directly fix them!" [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191296) EO Erika O. Treasurer > "Unable to pay vendors via ACH/Electronic Payment." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7150425) D. Ernest B. President, Redwood Estates HOA > "It streamlined our management process and procedures, particularly with regards to dues collection and maintenance requests. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7195085) KK Katie K. admin > "The invoicing and taking payments is a bit confusing." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7153318) JD Jason D. Treasurer > "The ease of use and all of the expense and budget management tools as well as the reporting, messaging, and architectural review capabilities encompasses all the things needed..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191124) RD Rudy D. HOA president > "Not being able to add tenants in an HOA." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7197389) D. Ernest B. President, Redwood Estates HOA > "The customer support is excellent and PayHOA is an excellent tool for communities that are looking to self manage as opposed to engaging a costs prohibitive management firm." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7195085) PQ Paula Q. Secretary > "Not being able to modify the invoices to include information and having to send it a letter with the invoices to include that info. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717626) Anthony A. Treasurer > "It costs a third of what we were spending on 3rd party management services, and greatly improved our quality of life as board members. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191296) EG Ebrahim G. Treasurer > "It’s a bit surprising that a tool designed for HOAs wouldn’t support more regional banks, especially for business accounts." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543) ES ERIN S. Treasurer > "The documents section is nice because it gives us a place to save files and cut down on physical documents." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191298) SS Stacy S. Resident > "Our financial reports are unable to be run reliably still (2 months now) and many entries are double entry." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7107857) ES ERIN S. Treasurer > "I like the stream line process for generating invoices and tracking payments." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191298) SA Sara A. HOA Board Treasurer > "The only downside so far is that it's not always easy to access help/support blogs from the community Dashboard." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7196361) ES ERIN S. Treasurer > "We switched to this platform from a bookkeeping subscription we had, and for not much more money we have access to so many more features." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191298) GG Gary G. President of HOA > "Also, for some reason, expense transactions stopped being listed in transactions although income transactions still were listed. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7016129) SH Stuart H. Treasurer > "PayHOA helps you to invoice residents, manage accounts, provides a collection point for all your HOA documents - everything you need to be successful." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717683) ME Micky E. Owner > "I hit some bumps in the beginning, some were user error, and some were the system." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7152919) Steve H. President > "Has all the features we need to manage our HOAs dues collections, bills, and financial reporting and easy to set up and use." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7195095) Jonathon B. Treasurer > "Late fee calculation is a little clunky." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7200292) HB Hilary B. Association Director > "PayHOA allows us to quickly and easily process our billing, complete mass mailings, and print out member statements." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717748) WP William P. Retired > "The layout, means of accessing information, and nomenclatures are not particularly intuitive, which makes the site difficult to learn and navigate." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747167) Mary L. Program Administrator > "The clean user interface makes finding tools and navigating menus simple for everyone on our board." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7185709) TS Tiffany S. President > "The structure of the Budgeting tab can be a bit confusing when trying to add new line items to consider in the budget." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6719263) ST Steve T. Treasurer > "Our HOA adapted easily to the format and we use it for everything - financials, assessments, payables, document repository, communications, etc." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717643) JA Jeanine A. HOA board president > "Their service staff is willing to answer questions or direct us to how-to videos if necessary. When our management company let us go due to financial issues, we would have had..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747546) AL Alan L. President > "The software is user friendly and intuitive, while allowing for the development of custom reports to answer specific inquiries." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7193311) TO Terry O. Director > "Not able to chose a autopay date of your choice it only uses the set payment due date from the invoicing process." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717684) AH Andrea H. HOA Board President > "I do like having a system that the entire HOA can have access to, make online payments, receive notifications and bills, and also where we can post important documents like..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6724455) JP Janice P. Treasurer > "The accounting process is a bit clunky." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7192841) CC Caryn C. President, Board of Directors > "It's helped us organize our work orders and resident communications while offering an easy online payment option for residents. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7049551) AM Alex M. Board Member > "AutoPay features are not reliable." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191011) Joshua S. President > "We transitioned from a fully managed HOA to a self-managed one, and onboarding was mostly self-serve, though it felt like support was there if we needed it." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191079) GG Greg G. Retired > "We currently have no transactions flowing from our bank for the last two weeks and still have no eta." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7079595) MJ McKenzie J. Executive Director of Portfolio Management > "The mail room, integrated bill payment processing, public websites through Weebly, 1099 and tax filing services, and robust communication tools—including mass texts and..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6784927) VC Vincent C. President > "Its hard to manage accounting... balance does not true up the way cash accounting would expect..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7086249) VR Verified Reviewer Member at Large > "The goal of the software is to consolidate a lot of info and it does that in a good, intuitive way for a UX that works for even the unsavvy tech users (admins and homeowners)." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191319) PS Prashant S. Budget Committee Lead > "Certain Available Features are hard to find- example creating a template for Violation, had to navigate through the Software to figure out on how to create a Template, Voting..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7170482) RO Ryan O. VP of Accounting > "The product does a good job blending usability with more advanced, true accounting, functionality (ie, journal entries and accruals)." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7199129) AK Ama K. HOA President > "Many reports are rigid and offer limited customization, lacks advanced sorting filters, and does not allow users to save search filters, meaning you have to reconfigure..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7185038) EO Erika O. Treasurer > "Navigation is intuitive overall, although some accounting workflows could be organized more clearly, especially around chart of accounts setup, equity accounts, and reserve..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7150425) JF Jim F. Bookkeeper > "As someone with a software development background, I've found the interface non-intuitive, particularly around menu naming — labels often don't clearly reflect the function..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7207926) Mary L. Program Administrator > "The clean user interface makes finding tools and navigating menus simple for everyone on our board." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7185709) RH RaeAnne H. Community Association Manager HOA Management > "This forced transition into unfamiliar areas of the software is frustrating, especially during budget season, which highlights a disregard for user experience in favor of the..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296) MJ McKenzie J. Executive Director of Portfolio Management > "The mail room, integrated bill payment processing, public websites through Weebly, 1099 and tax filing services, and robust communication tools—including mass texts and..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6784927) RH RaeAnne H. Community Association Manager HOA Management > "Additionally, the requirement for multiple bank integrations, even after initial setup, demonstrates a lack of responsiveness to customer needs." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296) AB Anisa B. HOA Board Secretary > "It integrates all our needs in one place, from payments to communications and records." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080375) DH David H. Community Manager > "Lack of API access. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6748602) ES ERIN S. Treasurer > "I also appreciate the bank integration for ease of reconciling and linking payments." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7191298) WP William P. Retired > "The layout, means of accessing information, and nomenclatures are not particularly intuitive, which makes the site difficult to learn and navigate." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747167) Dana H. Vice President of Operations > "The ease of integration with our existing data and banking network." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7207935) RK Rob K. Hydrogeologist > "Sometimes it's a little bit difficult to find." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7136274) Mary L. Program Administrator > "The clean user interface makes finding tools and navigating menus simple for everyone on our board." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7185709) MF Mitch F. Financial Advisor > "A little hard to navigate for us as volunteer/casual users." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717638) JH Jonathan H. Treasurer > "Our users had a seamless signup process- even those who are not computer savvy were able to get set up easily." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7185070) JG Jason G. Board > "Solely using the website is tough at times." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717603) PS Prashant S. Budget Committee Lead > "We are still navigating through the Platform but overall our experience so far with the payHOA platform has been very positive and I can certainly say it meets most of the..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7170482) MM Micky M. Board Director-Secretary > "Also we work mainly on the weekends and there is no support available." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6751010) BC Blake C. President > "I like that it is user friendly and makes managing our subdivision much easier." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7139447) IR Iulia R. Vice President > "Not getting the support needed when needed." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6500269) [View Reviews](https://www.capterra.com/p/146693/PayHOA/reviews/) ## User interface 4.30 (71) 4.68 (726) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features CINC 19/43 - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Application Management - Bank Reconciliation - Billing & Invoicing - Calendar Management - Committee Management - Contact Management - Customizable Branding - Customizable Templates - Document Management - Electronic Payments - Event Management - Expense Tracking - Fee Collection - File Management - General Ledger - Generative AI - HOA Violation Enforcement - Inspection Management - Maintenance Scheduling - Member Communication - Member Database - Payment Processing - Portfolio Management - Property Database - Real-Time Notifications - Recurring/Subscription Billing - Reminders - Reporting/Analytics - Self Service Portal - SMS Messaging - Task Management - Third-Party Integrations - Transaction History - Vendor Management - Website Management - Work Order Management [See all features](https://www.capterra.com/p/143799/CINC-Systems/#features) PayHOA Top features 41/43 - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Application Management - Bank Reconciliation - Billing & Invoicing - Calendar Management - Committee Management - Contact Management - Customizable Branding - Customizable Templates - Document Management - Electronic Payments - Event Management - Expense Tracking - Fee Collection - File Management - General Ledger - Generative AI - HOA Violation Enforcement - Inspection Management - Maintenance Scheduling - Member Communication - Member Database - Payment Processing - Portfolio Management - Property Database - Real-Time Notifications - Recurring/Subscription Billing - Reminders - Reporting/Analytics - Self Service Portal - SMS Messaging - Task Management - Third-Party Integrations - Transaction History - Vendor Management - Website Management - Work Order Management [See all features](https://www.capterra.com/p/146693/PayHOA/#features) ### Recognition CINC is recognized as a top-rated tool in 1 Capterra Shortlist reports PayHOA is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value HOA Software (2024)  ### Deployment & support CINC Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PayHOA Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details CINC - By CINC Systems - Located in United States - Founded in 2004 PayHOA - By Pay HOA - Located in United States - Founded in 2008 ## Popular Comparisons [CINC](https://www.capterra.com/p/143799/CINC-Systems/)[4.30 (71)](https://www.capterra.com/p/143799/CINC-Systems/reviews/) vs [Vantaca](https://www.capterra.com/p/230892/Vantaca/)[4.39 (111)](https://www.capterra.com/p/230892/Vantaca/reviews/) $250/month Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/143799-230892/CINC-Systems-vs-Vantaca) [PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.68 (726)](https://www.capterra.com/p/146693/PayHOA/reviews/) vs [Vantaca](https://www.capterra.com/p/230892/Vantaca/)[4.39 (111)](https://www.capterra.com/p/230892/Vantaca/reviews/) $54/month Price Contact vendor for pricing 4.6 Features 4.3 4.6 Ease of Use 4.3 [View full 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