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Restaurants, cafes, and fast-food chains of all sizes—from small concepts to multi-chain and franchise models. Sapaad offers easy and affordable subscription-based solutions.
Managers and Owners of restaurants, cafes, bars and other retail F&B outlets. Ideal for one F&B shop to chain outlets. Smart POS with All-In-One features (menu, ordering, billing, inventory, staff)
With Sapaad, we love the fact that front office and back office operations are very easy to configure. And if we ever do require help, their Support team is extremely prompt and responsive.
I know there is an offline mode that allows punching of orders, but if we have no network or there's a power failure, things slow down and it becomes a hassle.
At Zen, we have more than 10,000 customers and each time a customer calls, thanks to Sapaad, we know them by name, we know their order history and favourites items. Sapaad has a fantastic ease of use.
There should be a field in the CRM to record customer complaints while the call center agent is taking orders.
After-service is super important for businesses like ours. There are similar products and systems out there, but Sapaad's customer service gives them an upper hand over the competition.
KDS does not display servers names on ticket so kitchen has no idea who rang in the ticket. Servers have to log in using an email and password, no keycode for quick entry.
We found Sapaad to be a comprehensive solution. What I like most is the ease of access and the freedom that the POWA offers as a hardware platform.
No report that gives us purchases by item. No report that gives us consolidated or combined inventory for all locations for a certain date.
Chelsea was a great help when we decided to make some adjustments to our backend portals - two-thumbs up for her dedication in helping us.
On June 15, 2019, they have my money & I have no plan function & still no contact from them about my issues.
It gives you great flexibility and you can control your costs easily with it. Simple and powerful tool, highly recommend it.
Connection of device is laggy at times. System does not allow exemption of tax charges for regular items.
Data analysis such as "Top Items" and "Menu Analysis" are very useful and insightful. Highly recommended for food stalls/ restaurants of different sizes.
Report does not show total number of pax count. Report does not show pending sales and closed sales.
Very fast solution, easy to configure, easy to work and connecte withe everything. I like the software but how can i sale in Portugal.
Sapaad
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Sapaad
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