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The software is primarily designed for photographers (wedding, portrait, event, commercial, etc) but is also great for small businesses, entrepreneurs and sole traders.
We serve small businesses and solo business owners.
Easy to use, Powerful, Reliable, Customer service is responsive in a timely fashion and helpful.
Right now, as doing business in different countries with different currencies - this single lack of feature is no go for me.
There's always a wonderfully helpful support team that are as equally happy to help with the obvious as they are the trickiest problem.
Sometimes there are errors that I don’t know how to fix, but again.
Studio Ninja is a great add to our business and super easy to use. The support is amazing and it’s always improving Been using for over 2 years and best value for money.
I very much regret paying for a whole year, though it does mean I have time now to move to another system.
Easy to use, Powerful, Reliable, Customer service is great, responsive in a timely fashion and helpful.
And the automation email only sends it to the client, there's no way to have a reminder email sent to any other address. So if you have multiple clients then the automation only sends it to one.
An EXCELLENT application that allows for organization and ease of use. Not only does it allow for detailed and simple organization, the visual appeal and agreeability is high.
Sometimes the issue is with the actual software and blaming me for the problem just takes the conversation in circles.
Great features, such as e-signatures capabilities and lead capture. Chat support is also usually available and pretty helpful.
It sucks when it comes to project management for production companies.
The automation of follow up invoicing is brilliant. This software does so much more than just accounting for your financials.
Eventually, I gave up because there was so much to learn. It was a complete waste of my time and money.
We like that it is very easy to get quotes to our customers and easy for customers to say yes. Most of the time we send a quote we get a yes.
I cannot speak to anyone on the phone which was extremely frustrating. All the learning is through videos and I think the videos are well done, however, I prefer a more personal approach.
Wesley: Hi, my name is Wesley and I own a photography business. We do a wide variety of portraiture and wedding events, and I give 17hats five out of five. What I ended up doing was using a lot of free apps, which just caused headache, and so I ended up switching to 17hats and I never looked back. So I chose 17hats because they offer a wide variety of features. I liked being able to manage my clients, do my bookkeeping, do invoice management, all of that under one roof, and then they've added the ability to be able to do contact forms on your website. There's a client portal that they can log in and see their documents with you. You can just do a lot of different things. And so, to me, that just made the value of what you get with the subscription with them that much more. Getting started with 17hats was pretty painless. Just log in. You have to customize some things and upload your logo and that type of stuff, but it was pretty easy to do. As with any piece of software, you have to keep in mind there is a little bit of learning curve as you figure out where things are and how things work, but you're going to run into that anywhere. So I would say overall it was pretty painless and easy to use. I would definitely recommend you first think about what it is that you need in a piece of software, so that you can identify and verify that the software is going to do what you need it to do.
Prioritize real-user-identified key features according to your needs to find your best fit.
Studio Ninja
17hats
Top FeaturesStudio Ninja
17hats
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