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UpKeep vs Papertrail: Which is a better fit?

Updated on February 2nd, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 1,860 reviews from Inspection users.
% Fit
Not enough reviews
Feature ratings
Mobile Access
4.3
Inspection Management
4.0
Work Order Management
4.2
Failed Inspection Tracking
5.0
Image Capture
--
% Fit
Missing features
Not enough reviews
Feature ratings
Mobile Access
4.3
Inspection Management
4.8
Work Order Management
NA
Failed Inspection Tracking
4.1
Image Capture
NA
User satisfaction
4.6
User reviews1,345
Ease of use
4.6
Functionality
4.4
Value for money
4.5
Customer support
4.7
4.7
User reviews54
Ease of use
4.5
Functionality
4.6
Value for money
4.5
Customer support
4.8
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Manufacturing, Healthcare, Agriculture, Food Processing, Facilities Management, Fleet, Hotels, Oil & Gas, Construction, Distribution, Warehousing, Utilities, Packaging,

Business plans are for Equipment Managers looking for a simple solution to document equipment, PPE and safety inspections and wish to demonstrate high standards of safety management.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Michael P
Architect
4.0

Mike: Hi, my name is Mike. I'm an architect and a facilities manager for a non-profit organization. And I would give Upkeep a four out of five. We were a paper-based organization before, and we found particular challenges with that. There was no accountability, there was no transparency or at least very little transparency, and we needed a digital solution to make sure that everyone in the organization was on board with what was going on within our facilities. And so I made the decision to find a digital solution to this problem, and I stumbled upon Upkeep. And it's been a godsend for the entire organization. Transparency is at an all time high because we use it now. There are just so many fantastic features that really help our organization stay on top of all of the challenges of having to manage a facility. So the main reason we chose Upkeep was for the transparency in facilities management. When we were paper-based, we found that a lot of things were falling between the cracks and we couldn't get a lot of things done, vendors weren't getting paid as a result. A lot of the staff were not kept up to date as to what was going on with boilers and elevators, et cetera, et cetera. And so that was the main feature that really helped onboard us to the Upkeep program, because we just found so much value in this program and being able to be transparent with everyone within the organization and with our vendors and administration, et cetera, et cetera. So this was the main reason why we decided to go with Upkeep. The onboarding process and integration of Upkeep was a really seamless process, thanks to the folks that work at the company. They really help you walk through the entire process of getting everyone up to speed. They really help you with uploading your facilities and your properties, and just making sure that you understand how the software works to ensure that your workflow is as efficient as possible because of that. So that's a very amazing and seamless process. If you're looking to streamline your workflow, I think that Upkeep is the perfect solution for you. It provides transparency, it provides efficiency, and it's just a fantastic program overall. Also, if you are pro-environment and you're looking to cut down on paper usage, this is also a fantastic solution. You won't find that you'll be saving stacks of paper, you'll go fully digital and you'll just find that this really helps with your workflow and with the efficiency of your organization.

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UpKeep

Top Features
40/43
  • Corrective and Preventive Actions (CAPA)
  • Inspection Checklists
  • Risk Assessment
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Appointment Management
  • Audit Management
  • Audit Trail
  • Barcode/Ticket Scanning
  • Code Enforcement
  • Compliance Management
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Equipment Tracking
  • Failed Inspection Tracking
  • Forms Management
  • Image Capture
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Offline Access
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting/Analytics
  • Report Templates
  • Subcontractor Management
  • Task Management
  • Third-Party Integrations
  • Workflow Management
  • Work Order Management
See All features
Hide Inspection Software Features -

Papertrail

34/43
Show Inspection Software Features +
UpKeep
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Papertrail
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
UpKeep
  • By UpKeep Technologies
  • Located in United States
  • Founded in 2014
Papertrail
  • By Papertrail
  • Located in United Kingdom
  • Founded in 2013
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