# Compare Papertrail vs MaintainX 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Papertrail and MaintainX based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/143882-179296/Papertrail-vs-GetMaintainx

---

# Papertrail vs MaintainX Features and Cost Comparison

Last updated May 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PapertrailMaintainX2/4 selected

[Papertrail](https://www.capterra.com/p/143882/Papertrail/)[4.7 (63)](https://www.capterra.com/p/143882/Papertrail/reviews/)

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.8 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

[## Papertrail](https://www.capterra.com/p/143882/Papertrail/)[4.7 (63)](https://www.capterra.com/p/143882/Papertrail/reviews/)

Starting Price

£30.00/year

Value-for-Money

4.4

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

LP

SR

SR

Based on [63 reviews](#user-reviews)

Positive

62

Neutral

0

Negative

1

[## MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.8 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [1,034 reviews](#user-reviews)

Positive

1,016

Neutral

15

Negative

3

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,159 reviews from inspection software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

61%Fit

Not enough reviews

Feature ratings

Mobile Access

4.3

Customizable Forms

\--

Work Order Management

\--

Inspection Management

4.8

Failed Inspection Tracking

4.1

89%Fit

High performer

Feature ratings

Mobile Access

4.8

Customizable Forms

4.6

Work Order Management

4.8

Inspection Management

4.6

Failed Inspection Tracking

4.6

User satisfaction

User satisfaction

4.7

User reviews[63](https://www.capterra.com/p/143882/Papertrail/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.4

Customer support

4.8

User satisfaction

4.8

User reviews[1,034](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

£30Per User, Per Year

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Papertrail helps Equipment and Operations Managers easily track equipment, PPE and safety inspections, ensuring compliance and accountability. Reduce admin and demonstrate high safety standards.

Best for

MaintainX is used by manufacturing plants, food and beverage facilities, chemical companies, automotive factories, distribution centers, oil and gas operations, and mining sites.

## User reviews

Pros & cons

LP

Lynne P.

Business Administrator

> "All our training records are now completely on Papertrail and its also great to have the link between our records and vendors that we work with, such as..."

[See full review](https://www.capterra.com/p/143882/Papertrail/#Capterra___6419264)

JP

Jane P.

Commercial Manager

> "With multiple teams, instructors and a large amount of equipment, we would be lost without Papertrail."

[See full review](https://www.capterra.com/p/143882/Papertrail/#Capterra___6733595)

SR

Stacey R.

Chief Innovation Officer

> "The security, reporting tools, and user access controls make it reliable for both internal auditing and customer assurance."

[See full review](https://www.capterra.com/p/143882/Papertrail/#Capterra___7045159)

TS

Tom S.

Dean of Co-curricular Programs

> "Cost, for a small organisation it is too expensive to have multiple users which stops me rolling it out across our whole organisation."

[See full review](https://www.capterra.com/p/143882/Papertrail/#Capterra___6030361)

SR

Stacey R.

Chief Innovation Officer

> "For value for money, ease of ongoing maintenance, and confidence in asset management, Papertrail has been a strong addition to our workflow."

[See full review](https://www.capterra.com/p/143882/Papertrail/#Capterra___7045159)

RC

ROBERT C.

Contracts Manager

> "Same small snagging issues, for examples having to add a tag before removing one or you will have to remove it twice"

[See full review](https://www.capterra.com/p/143882/Papertrail/#Capterra___6062561)

SR

Stacey R.

Chief Innovation Officer

> "As a business what we liked most about Papertrail is how completely it transforms our asset and maintenance management."

[See full review](https://www.capterra.com/p/143882/Papertrail/#Capterra___7045159)

LP

Lynne P.

Business Administrator

> "Again, I'm not sure how that can be remedied, its just annoying more than anything."

[See full review](https://www.capterra.com/p/143882/Papertrail/#Capterra___6419264)

[View Reviews](https://www.capterra.com/p/143882/Papertrail/reviews/)

Scott U.

Maintenance Manager

> "It brings clear structure to how we track assets, PMs, work orders, labor time, and daily priorities, which makes it much easier to manage both people and..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7098628)

Scott U.

Maintenance Manager

> "One of my main challenges is that some of the data recording and documentation features don’t feel as strong or consistent as I’d like."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7098628)

VR

Verified Reviewer

National Facilities Manager

> "The mobile app is especially valuable for technicians in the field, and the visibility it provides to leadership helps drive accountability, consistency, and..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7066475)

VR

Verified Reviewer

Equipment and Instrumentation Service Manager

> "Metrics can sometimes be difficult to use. When the data doesnt align with what the graphs are showing which can require needing to correct some errors..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7148603)

Scott U.

Maintenance Manager

> "The visibility into KPIs and task tracking helps drive better business decisions and keeps our team accountable. While there are still areas to improve —..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7098628)

CD

Colin D.

Maintenance Planner

> "There are some missing features when compared to SAP PM e.g. strategy plans/maintenance plan schedule overview/material reservations which have set us back -..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7040225)

VR

Verified Reviewer

Facilities Manager

> "From the user interface, to the parts tracking, asset management, and work order assignment, this aspect of my job has become a lot more streamlined."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7127247)

CH

CHARLES H.

Senior Maintenance Manager

> "Sometimes it can be slow as it is cloud based. If you do not have good Wi-Fi - it can frustrate the team, however this is not the software's fault."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7064835)

Jason L.

Director of Solutions

> "It’s helped bring structure and clarity to how we run our service department, and it’s made a noticeable difference in organization, communication, and..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7118524)

ZF

Zack F.

Product Manager

> "Before using it, I had to create work orders in Google Docs, which was incredibly time-consuming."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7053811)

Brennen L.

Wastewater Supervisor

> "I like the ability to print a monthly report on the team's monthly progress and the ability to track issues with equipment."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7122092)

CS

Collin S.

Chief Engineer

> "Some of the functions are pretty basic so it takes some tweaking to get the desired outcome on some projects"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7126285)

Elena G.

Maintenance Manager

> "The interface is user-friendly, and the ability to attach photos, documents, and comments to each request helps ensure clear communication and accountability."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7058694)

Allen C.

Admin

> "Work orders support only one asset, complicating multi-asset tasks, and can't link to purchase orders."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7036611)

VR

Verified Reviewer

National Facilities Manager

> "The platform is easy for technicians to adopt, improves communication, and centralizes documentation and history in a way that supports better decision-making...."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7066475)

MS

Michael S.

facilities manager

> "the calendar feature doesn't show long term projects as good as i would like."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7103798)

AV

Anthony V.

Project Manager

> "I especially like the ability to track preventive maintenance schedules, assign tasks, and document issues with photos."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7099464)

TN

Travis N.

Quality Assurance Manager

> "I find that moving a field from one position to another within a procedure is quite tiresome, and not always successful."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7119239)

ZF

Zack F.

Product Manager

> "What I like most about MaintainX is that it gives me a single space to create custom work orders for my operations crew."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7053811)

JT

Joe T.

Plant Engineer

> "Because our old ways of creating work orders online were so cumbersome, it was hard to wrap our mind around some of the new procedures - we were overthinking..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7042636)

VR

Verified Reviewer

Project Manager

> "The ability to organize our existing inventory sheets from Excel and transfer them into the Maintain X platform easily has been a big plus."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7128569)

BP

Bhavin P.

Mechanical Engineer

> "There are some minor glitches that not getting able to reach to root cause."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7065827)

TB

Tom B.

General Manager

> "Very functional: work order , purchase orders, part inventory, ability to pull reports, asset tracking"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7124048)

CM

Clint M.

Maintenance Manager

> "I know that it is bc it is going in the direction of AI controlled and I just don't like my options being limited."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7130029)

KD

Kescia D.

Quality Nurse Manager

> "I appreciate how it ensures no preventative maintenance work orders get missed and ensures documentation is completed on the work that is done."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7111686)

JJ

Jamillah J.

HR Director

> "It was a little cumbersome to use when trying to send pay reports to our maintenance crew."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7144521)

DM

Daniel M.

Director of Fabricating and Converting

> "Easy user interface, provides very easy to understand tracking of maintenance, both PM and reactive, as well as metrics like MTTR and MTBF."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7110389)

GB

Gabriel B.

Maintenance Technician

> "It can get fairly complicated and confusing at times if it's not explained to you by someone experienced in it or trained to use the software."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7052233)

VR

Verified Reviewer

Facility Management

> "User-friendly interface, resource management features, scheduling options, visibility of all maintenance tasks, request tracking, and excellent return on..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7019713)

ML

Michelle L.

Senior Accountant

> "We wish there were more features of the platform we could use actively, but due to the complexity and needs of our organization some of the features don't need..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861005)

CC

Cody C.

Executive Director of Operations

> "MaintainX offers the best user experience for asset management (i.e. preventative maintenance, reactive maintenance, building maintenance functions, work..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861907)

EY

Elizabeth Y.

Office Manager

> "some of the reports are a little too detailed for us."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7127257)

AV

Anthony V.

Project Manager

> "The mobile accessibility makes it simple for frontline employees and maintenance staff to complete work orders in real time."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7099464)

VST

Vikas Singh T.

Purchasing agent

> "The reporting and analytics features feel limited, especially when trying to generate custom insights."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7042277)

KT

Kevin T.

Facilities Manager

> "It can be used for inventory, asset tracking, work order and workflow allocation, communication, and reporting (which is always helpful with management)."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6860422)

BF

Brooks F.

Director of Continuous Improvement

> "The drag/drop features when building procedures are extremely finnicky and make editing things a pain."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6860389)

Smaranda Z.

Head of Service

> "Actually thanks to choosing MaintainX, I got promoted, reduced downtime in 9 Plants, have comprehensive reports and client extended the Service Contract"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7123491)

CG

Crystal G.

Maintenance planner

> "you can't add more than one asset to a work order so my guys have to fill out multiple work orders and that takes up their time they could be doing something..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6594453)

SS

Seth S.

MECHANC

> "You enjoy seeing the results of your effort stack up over time, and maintaining X becomes more than a task; it’s a way to stay grounded, organized, and..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7113459)

JC

James C.

Infrastructure and Property Manager

> "Asset information (serial, model number, warranty, etc.) not showing up on work orders."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7026159)

VR

Verified Reviewer

Project Manager

> "We have not used the integrations feature yet, other than importing data from Excel spreadsheets, which works flawlessly."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7128569)

DS

Don S.

Maintenance manager

> "Other con and pro is that when working with a cloud software there is always a chance of an isp, Wi-Fi, or external server issue."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6858295)

VR

Verified Reviewer

Maintenance supervisor

> "I am happy with the software and allowing use to schedule inspections and stay on top of issues that can been seen by multiple employees."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7051649)

Brennen L.

Wastewater Supervisor

> "The mobile app is not as intuitive as the desktop."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7122092)

AG

Alex G.

Plant Manager

> "It allows each plant to customize and implement while still living within the same framework company wide."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7056999)

JF

Jackson F.

Inventory and Logistics

> "The past 2 months or so there seems to be more and more problems on the mobile app."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7125596)

DE

Daniel E.

Plant manager

> "It has many bells and whistles and we found it beneficial for our facility while focusing on work order, preventative work orders, and inventory management."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7002210)

JV

Joey V.

Maint. Mgr

> "I was an eMaint user for about five years, and to be honest, I did not want to switch to MaintainX—it was a decision made by company leadership."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7149307)

DR

Dale R.

Senior Maintenance Manager

> "It keeps us audit-ready, gives us better visibility into downtime causes, and makes PM management way less painful."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7069537)

JM

Jesse M.

Maintenance Manager

> "We don't need or track some of the information on the work order form and the inability to change or remove it is frustrating."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6773437)

Tanner R.

Maintenance Coordinator and Special Projects

> "It also helps keep communication clear between the team since everything is in one place instead of spread across emails, texts, or paper notes."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7108401)

BF

Brooks F.

Director of Continuous Improvement

> "The AI and OEM features are unusable due to inaccurate data."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6860389)

JB

James B.

VP Event Sales and Facilities

> "Reporting data to the organization has significantly improved our presence and has also allowed us additional visibility within the organization."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7127121)

TH

Tom H.

Asset Manager

> "Sometimes there's an issue with the keyboard not disappearing on the mobile application."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7016010)

LA

Leanne A.

Controller

> "Overall we are pleased with the addition of MaintainX. Our mechanics now have a place to record in one spot all maintenance records, user manuals etc to..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6866226)

CC

Cody C.

Executive Director of Operations

> "I do not have many negative comments, however if I had to provide feedback, I would say the biggest hurdle I have experienced is with the iPad application,..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861907)

DT

Daniel T.

Facility Manager

> "user interface for requestors make it easy for them to send work orders properly, being able to manage work orders and sort is very handy. "

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6863405)

JM

Jesse M.

Maintenance Manager

> "the data import from the original migration was hacked and caused unusable data in the maintainx system."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6773437)

Elena G.

Maintenance Manager

> "He has taken the time to understand our workflows and has been extremely responsive in helping us get our reporting and setup exactly how we need it."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7058694)

LD

Larry D.

Maintenance Manager

> "Pulling reports can be time consuming."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7148439)

CM

Chris M.

CIO

> "The Teams that are using the software appreciate how easy it is to track work orders, manage assets and stay up to date on the tasks they are assigned."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7048277)

KJ

Kaleb J.

Maintenance Planner

> "Just like any system you use there will be some road blocks on certain features based off how the program is written but it is not anything that hasn't been..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6594069)

Tanner R.

Maintenance Coordinator and Special Projects

> "That makes it a lot easier to track what’s been done, what still needs attention, and the maintenance history of equipment."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7108401)

Dan M.

Facilities Manager

> "It was a little hard to learn at first switching from another software that I was used to."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7120040)

MB

Mark B.

Maintenance and Service manager

> "first rate has saved me time on paperwork and planning works, creating work procedures via the AI tool"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7092426)

CD

Conner D.

Audit and Data Specialist

> "It can just be rough sometimes having to reach out and then wait in order to get certain things uploaded."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6869051)

CD

Colin D.

Maintenance Planner

> "I like how intuitive and user friendly the system is, the clear visualisation of work order scope, ownership and priority makes it easy to decipher our ready..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7040225)

TN

Tiffany N.

Customer Care Coordinator

> "The exisiting calendar on the website is hard to manage."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6862038)

JV

Joey V.

Maint. Mgr

> "Her support, communication, and commitment to helping us get the most out of MaintainX made the transition much smoother and significantly improved my overall..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7149307)

BM

Brian M.

Automation Engineer

> "At the moment, I cannot think of anything that I don't like about MaintainX. The only issue I can think of is a minor point."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7149701)

CG

Crystal G.

Maintenance planner

> "you can customize the pm's to do all kinds of stuff, it is very easy to search for work orders and parts, and you can add files and pictures to the assets, it..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6594453)

RR

Rafael R.

Director of Maintenance - Pressure

> "Not being able to back-date work time when someone can't or forgets to add time/comments yesterday."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6795651)

AL

Alicia L.

VP Finance

> "The real-time reporting and mobile accessibility allow for quick decision-making on the go, while its inventory tracking helps maintain accurate stock levels."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6762966)

MP

Mike P.

Engineering Supervisor

> "One notable downside of MaintainX is the cost associated with its enterprise-tier pricing."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861509)

NH

Natasha H.

Operations Manager

> "Maintainx is a great way to track all assets, customers and history of machine services."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7114919)

ET

Edward T.

Corporation Yard Manager

> "I don't like the transition when using desktop vs mobile app. "

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7004319)

SW

Sam W.

Senior Manager - Technical Services

> "Users can easily complete procedures on a device at the point of use, upload photos and provide accurate, real-time updates on work orders."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6641768)

SD

Sonya D.

Administrative Assistant

> "I don't like that some features are not available via the mobile app."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7018910)

SMD

Su-Mari D.

OEE Specialist and Digital Systems Administrator

> "Their parts inventory management and meter-based maintenance functionality has saved us money!"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7119113)

JC

Jamie C.

Staff Engineer

> "this could be just my lack of familiarity with the process, but I have struggled with uploading large scale work orders or groups of assets."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6764911)

[View Reviews](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

## User interface

[Papertrail](https://www.capterra.com/p/143882/Papertrail/)

4.67 (63)

4.78 (1,034)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Papertrail

38/45

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Audit Management
-   Audit Trail
-   Barcode/Ticket Scanning
-   Code Enforcement
-   Compliance Management
-   Corrective and Preventive Actions (CAPA)
-   Customer Database
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Dispatch Management
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Equipment Tracking
-   Failed Inspection Tracking
-   Forms Management
-   Generative AI
-   Image Capture
-   Incident Management
-   Inspection Checklists
-   Inspection Management
-   Inventory Control
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Offline Access
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting/Analytics
-   Report Templates
-   Risk Assessment
-   Subcontractor Management
-   Task Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/143882/Papertrail/#features)

MaintainX

Top features

40/45

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Audit Management
-   Audit Trail
-   Barcode/Ticket Scanning
-   Code Enforcement
-   Compliance Management
-   Corrective and Preventive Actions (CAPA)
-   Customer Database
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Dispatch Management
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Equipment Tracking
-   Failed Inspection Tracking
-   Forms Management
-   Generative AI
-   Image Capture
-   Incident Management
-   Inspection Checklists
-   Inspection Management
-   Inventory Control
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Offline Access
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting/Analytics
-   Report Templates
-   Risk Assessment
-   Subcontractor Management
-   Task Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/179296/GetMaintainx/#features)

### Recognition

Papertrail is recognized as a top-rated tool in 1 Capterra Shortlist reports

MaintainX is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value CMMSSoftware (2023) 

### Deployment & support

Papertrail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

MaintainX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Papertrail

-   By Papertrail
-   Located in United Kingdom
-   Founded in 2013

MaintainX

-   By MaintainX
-   Located in United States
-   Founded in 2018

## Popular Comparisons

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

vs

[Fracttal One](https://www.capterra.com/p/159911/Fracttal/)[4.64 (1,773)](https://www.capterra.com/p/159911/Fracttal/reviews/)

$25/month

Price

Contact vendor for pricing

4.6

Features

4.5

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/159911-179296/Fracttal-vs-GetMaintainx)

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

vs

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

$25/month

Price

Contact vendor for pricing

4.6

Features

4.6

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/162600-179296/Limble-CMMS-vs-GetMaintainx)

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

vs

[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[4.45 (392)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/)

$25/month

Price

Contact vendor for pricing

4.6

Features

4.4

4.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/100468-179296/eMaint-CMMS-vs-GetMaintainx)

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

vs

[Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.41 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

$25/month

Price

Contact vendor for pricing

4.6

Features

4.3

4.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/12444-179296/Maintenance-Connection-vs-GetMaintainx)

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

vs

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)[4.64 (1,322)](https://www.capterra.com/p/145635/UpKeep/reviews/)

$25/month

Price

$20/month

4.6

Features

4.4

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/145635-179296/UpKeep-vs-GetMaintainx)

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

vs

[Fiix](https://www.capterra.com/p/74916/Fiix/)[4.45 (628)](https://www.capterra.com/p/74916/Fiix/reviews/)

$25/month

Price

$45/month

4.6

Features

4.2

4.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/74916-179296/Fiix-vs-GetMaintainx)

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

vs

[Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[4.39 (284)](https://www.capterra.com/p/113574/AssetEssentials/reviews/)

$25/month

Price

Contact vendor for pricing

4.6

Features

4.2

4.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/113574-179296/AssetEssentials-vs-GetMaintainx)

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

vs

[eWorkOrders CMMS](https://www.capterra.com/p/90092/eWorkOrders-CMMS/)[4.92 (115)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/)

$25/month

Price

$45/month

4.6

Features

4.9

4.8

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/90092-179296/eWorkOrders-CMMS-vs-GetMaintainx)

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

vs

[FSI CMMS](https://www.capterra.com/p/167196/Custom-Maintenance-Software-CMS/)[4.56 (34)](https://www.capterra.com/p/167196/Custom-Maintenance-Software-CMS/reviews/)

$25/month

Price

Contact vendor for pricing

4.6

Features

4.4

4.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/167196-179296/Custom-Maintenance-Software-CMS-vs-GetMaintainx)

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

vs

[Eptura Asset](https://www.capterra.com/p/125977/ManagerPlus/)[3.93 (195)](https://www.capterra.com/p/125977/ManagerPlus/reviews/)

$25/month

Price

Contact vendor for pricing

4.6

Features

3.7

4.8

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/125977-179296/ManagerPlus-vs-GetMaintainx)

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

vs

[ManWinWin](https://www.capterra.com/p/109248/ManWinWin/)[4.56 (258)](https://www.capterra.com/p/109248/ManWinWin/reviews/)

$25/month

Price

€599one time

4.6

Features

4.5

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/109248-179296/ManWinWin-vs-GetMaintainx)

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.78 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

vs

[mainsim](https://www.capterra.com/p/143704/mainsim/)[4.41 (115)](https://www.capterra.com/p/143704/mainsim/reviews/)

$25/month

Price

€44.95/month

4.6

Features

4.3

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/143704-179296/mainsim-vs-GetMaintainx)