Robin vs Condeco: Which is a better fit?

I am pleased with the over 2+ years or more that we have been using the platform. It has caused significant improvement of reserving rooms/spaces with our offices.

A little confusing to use the hover feature to book the space separate from the calendar elsewhere on the page.

The ease of use when using Robin is the best part. We use it to book desks within our office due to the pandemic, and it has been a great asset.

We just moved into new office and one of the main problems of our users is to find the new meeting rooms.

Easy to integrate with the most popular calendaring platforms - Outlook, Google, etc. Now Robin is iterating and adding interesting space management features to compliment their desk booking module.

Losing my reservation when I forget to check-in. Needing to kick people out when they overstay their reservation - need a reminder for when reservation is done.

Easy to integrate in our environment, great customer service, and receptive to feedback about improving the product and implementing new features based on that feedback.

Of of the biggest problems we solved with Robin was data-driven decisions when expanding existing spaces or building new ones.

The service provided is great, the advisors have plenty knowledge are friendly and helpful the system I just like it and is useful.

There is no tracking and admin access cannot be further limited within the categories. No cancellation reporting.

Joe J

Operations

Nice having all your bookings (desks rooms parking) in one place on portal. Condeco has become engrained into our work lives and its become a fun tool that you want to use.

Very bad support and customer service as they are not supporting at all.

The agents are always friendly and approachable, and they are happy to assist with any issues that I may have. Additionally, the software is incredibly user-friendly.

Very poor Very sad Very upset Very disappointed.

Customer support is excellent, they will not make your hassle if you need support. And it is friendly use and easy to learn.

Also, something in the network was interfering with the screens being able to access the booking calendar. Most likely not a Condeco issue, but still causes problems for us.