# Compare SmartDocs vs Google Docs 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SmartDocs and Google Docs based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/143966-160756/SmartDocs-for-Microsoft-Word-vs-Google-Docs

---

# SmartDocs vs Google Docs Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SmartDocsGoogle Docs2/4 selected

[SmartDocs](https://www.capterra.com/p/143966/SmartDocs-for-Microsoft-Word/)[4.7 (153)](https://www.capterra.com/p/143966/SmartDocs-for-Microsoft-Word/reviews/)

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.7 (29,001)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

[## SmartDocs](https://www.capterra.com/p/143966/SmartDocs-for-Microsoft-Word/)[4.7 (153)](https://www.capterra.com/p/143966/SmartDocs-for-Microsoft-Word/reviews/)

Starting Price

$695.00/year

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [153 reviews](#user-reviews)

Positive

148

Neutral

5

Negative

0

[## Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.7 (29,001)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.8

Functionality

4.5

Ease of Use

4.7

Customer Service

4.4

Reviews Sentiment

Based on [29,001 reviews](#user-reviews)

Positive

28,128

Neutral

802

Negative

71

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## Summary

* * *

Key features rated by users

Features selected based on 29,167 reviews from document management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Document Editing

NA

Secure Data Storage

NA

Document Storage

\--

Mobile Access

NA

Email Management

NA

74%Fit

Missing features

Feature ratings

Document Editing

4.7

Secure Data Storage

4.6

Document Storage

4.7

Mobile Access

4.6

Email Management

NA

User satisfaction

User satisfaction

4.7

User reviews[153](https://www.capterra.com/p/143966/SmartDocs-for-Microsoft-Word/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.5

User satisfaction

4.7

User reviews[29,001](https://www.capterra.com/p/160756/Google-Docs/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.8

Customer support

4.4

Price starts from

Price starts from

$695Per User, Per Year

-   Free version
-   Free trial

Price starts from

$6Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Used by Sales Teams of 10s, 100s, and 1000s to automatically create proposals, RFPs, SOWs, and more. Our customers see productivity increase 80% or more by integrating SmartDocs + MS Word.

Best for

Designed for businesses of all sizes, it is a document management system that helps teams collaborate, share, edit, chat, and comment across multiple files in real-time.

## User reviews

Pros & cons

JA

Juanca A.

Contact Person

> "I like the simple document management and file sharing by SmartDocs that makes assets easily sharable and organized..."

[See full review](https://www.capterra.com/p/143966/SmartDocs-for-Microsoft-Word/#Capterra___7029057)

MW

Marissa W.

Business Office Mamager

> "Being able to share a document really doesn't bring anything to the table for me."

[See full review](https://www.capterra.com/p/143966/SmartDocs-for-Microsoft-Word/#GetApp___3424050)

EG

Edmond G.

CEO

> "An incredible tool that facilitates document revision and storage."

[See full review](https://www.capterra.com/p/143966/SmartDocs-for-Microsoft-Word/#Capterra___6542354)

HK

Honari K.

Research Associate

> "For example, while writing your thesis, which is very long, you may have a lot of problems in the beaking section,..."

[See full review](https://www.capterra.com/p/143966/SmartDocs-for-Microsoft-Word/#Capterra___2367554)

EG

Edmond G.

CEO

> "It also makes it easy to organize content in a structured, organized way."

[See full review](https://www.capterra.com/p/143966/SmartDocs-for-Microsoft-Word/#Capterra___6542354)

DD

David D.

Entrepreneur

> "The only bad thing about it is that you need to be online to use the functions."

[See full review](https://www.capterra.com/p/143966/SmartDocs-for-Microsoft-Word/#Capterra___2494991)

CF

Claudia F.

Recruiter

> "The feature I like the most was the automatic index creator which helps you to save time and avoid human errors."

[See full review](https://www.capterra.com/p/143966/SmartDocs-for-Microsoft-Word/#Capterra___2771102)

CF

Claudia F.

Recruiter

> "Also, it's not the easiest to teach to others. When searching online for info it isn't that friendly either."

[See full review](https://www.capterra.com/p/143966/SmartDocs-for-Microsoft-Word/#Capterra___2771102)

VR

Verified Reviewer

Systems Analyst

> "Overall, if you're looking for an affordable alternative, and it will only be for personal use in general, then this..."

[See full review](https://www.capterra.com/p/143966/SmartDocs-for-Microsoft-Word/#Capterra___2945495)

TA

Talha A.

Assistant Manager Finance

> "A mistakenly simple click can ruin whole efforts."

[See full review](https://www.capterra.com/p/143966/SmartDocs-for-Microsoft-Word/#Capterra___2340318)

HK

Honari K.

Research Associate

> "One of the great features of Microsoft Word is that you can simply use it for ordinary work when you just want to..."

[See full review](https://www.capterra.com/p/143966/SmartDocs-for-Microsoft-Word/#Capterra___2367554)

Ruwan D.

Student

> "There are a lot of features that are not sure the way of using."

[See full review](https://www.capterra.com/p/143966/SmartDocs-for-Microsoft-Word/#Capterra___2432217)

[View Reviews](https://www.capterra.com/p/143966/SmartDocs-for-Microsoft-Word/reviews/)

La Wanda K.

CEO and Founder

> "The tabs helped me write my PhD dissertation with organization and ease, allowing me to click on the different sections and chapters without getting lost in a super-long document."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7083694)

RI

Ricardo I.

Self Employed

> "What I least like about Google Docs is the available formatting, the way it implements foreign objects (pictures, graphs, etc) and the available list of fonts could be longer."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7159443)

Andrew R.

CISSP

> "I love how everything is automatically saved in the cloud, so I never have to worry about losing progress. Plus, the built‑in tools like commenting, suggesting mode, and smart editing features make writing and..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7126264)

Swarnika A.

Reseach Scholar

> "One of the primary "Cons" is its \*\*limited formatting capabilities\*\* compared to desktop-based software like Microsoft Word; for instance, it lacks advanced tools for precise layout management, complex indexing, or..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7127521)

MB

Mapy B.

Student

> "It’s especially strong for students, teams, and anyone who needs to work across multiple devices. While it lacks some of the advanced formatting and layout tools found in traditional desktop software, its speed,..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7139520)

Enguerran M.

Fullstack web developper

> "My biggest complaint stems from dealing with complex formatting tasks which become difficult when handling large Word files because the system fails to manage margins and custom fonts."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7141741)

Jhon Jaiver S.

Developer

> "I use it for my work to replace other licensed applications; it does everything I need as a text editor, and it makes sharing my documents easy."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7146675)

Swarnika A.

Reseach Scholar

> "Lastly, while its cloud-based nature is a pro, it raises specific \*\*concerns regarding sensitive data security and shared responsibility\*\*, as accidental permission errors in shared folders can inadvertently expose..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7127521)

Michael Z.

Owner

> "Google Docs is highly effective for a music and vocal coaching business because it allows real-time collaboration and easy access to lesson plans, student notes, and content scripts from anywhere."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7137354)

Swarnika A.

Reseach Scholar

> "Performance also tends to \*\*lag significantly in documents exceeding 300 to 400 pages\*\* or those containing heavy data tables and high-resolution images, which can lead to slow responsiveness and synchronization..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7127521)

Kevin K. P.

Sales and Technology

> "Google Docs makes real-time collaboration effortless — multiple people can edit the same document simultaneously without version conflicts, and you can see changes as they happen."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7152578)

Ishita J.

Web Developer

> "Another minor issue is that large documents with many images or comments can occasionally become slow or laggy. While the basic features are excellent, some advanced editing and formatting options are still not as..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7154996)

Shonin S.

Game Developer

> "It has all the essential features for professional documentation without feeling cluttered or "fancy". Plus, the cloud storage and real-time file syncing are seamless—I never have to worry about version control or..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7150390)

VR

Verified Reviewer

Project Manager

> "I wish there were was a stronger compatibility with Word - I have several .docx files that won't open into Google Docs, and I frequently run deal with formatting glitches that take extra time to correct."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7058754)

Michael Z.

Owner

> "Google Docs is a reliable and practical tool for a music and vocal coaching business, especially for organizing lesson plans, student notes, and content scripting."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7137354)

Dana P.

Staffing Coordinator

> "The only downside I would say to being able to edit shared documents in real time is that if two people are in a document at the same time, there isn't a fail safe so that you don't interfere with anyone's changes."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7138452)

RnN

Ramón N.

Office Manager

> "You can view, restore, and compare previous versions of a document, which is very helpful for tracking changes. And multiple users can edit simultaneously, see each other’s cursors, and communicate through comments..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7105180)

DS

Danielle S.

Owner

> "I’ve also noticed performance issues when handling large or heavily formatted files—documents with lots of images or elements can start to lag and become less responsive."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7119602)

VR

Verified Reviewer

Postdoctoral Researcher

> "Compatibility with multiple file formats (Word, PDF, etc.) is seamless, and the support for external plugins like Paperpile and Zotero is a huge advantage for reference management and academic writing."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7132951)

ST

Shelby T.

Executive Assistant

> "The same goes for data management; compared to the power and speed of Excel, Google’s suite feels like a basic notepad rather than a professional tool."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7134164)

VR

Verified Reviewer

Digital marketing manager

> "Google Docs has been my go-to word processor everyplace I’ve worked for the past 10+ years. Whether drafting an email, writing long form web content, creating internal reference docs, etc, Google Docs can handle..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7094091)

AF

Amadna F.

Head of Quality

> "My least favorite thing about Google Docs is if you want to copy a document that includes suggestions to a new location, the suggestions don't carry over."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7136083)

JS

Jocelyn S.

Veterinary Nurse and Client Care Representative

> "Having the ability to share in complete edit mode, view only mode or (my favourite) comments only mode makes a huge difference in being able to control what and who changes the original document. When the document..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7082448)

CJ

Cortney J.

Paralegal

> "Unfortunately, it seems that many of the options available in the Word program are unavailable in Google docs which limits the ability to customize certain documents."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7065509)

VR

Verified Reviewer

Construction Safety Manager

> "Google docs is a free services for anyone with a google account it has such amazing features like the ability to collaborate with others on the same document, free storage for documents, and allows you to sync..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7068289)

EH

Erica H.

HR Analyst

> "There are some features that Google Docs that cannot support that other word processors can, like multiple columns, but I have found that often-times, they are not needed."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7117166)

VR

Verified Reviewer

Postdoctoral Researcher

> "As a researcher, I use tables and equations extensively, and Google Docs handles both remarkably well, the table design is flexible and clean, and the equation editor is practical and reliable for day‑to‑day..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7132951)

KS

Kitty S.

Grants and Events Manager

> "Sometimes if you convert a document from a different type, the type formatting gets messed up and its difficult to get all the tabs in the right place."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7074437)

CA

Carina A.

Marketing coordinator

> "I use it a lot for drafts, content ideas, and sharing edits, and it’s nice being able to see changes and comments in real time."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7150592)

NO

Nelson O.

IT Systems Administrator

> "It can feel limited compared to desktop word processors for more advanced formatting, and some features are not as robust as Microsoft Word."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7120595)

VR

Verified Reviewer

Account Development Manager

> "Google Docs syncing directly with your Google Drive and Google Account provides seamless access across devices via the cloud storage which is a great function."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7157144)

JM

Jamison M.

Principal

> "Sometimes there are a few bugs with Google docs. If you accidentally delete a file, it can be hard to get back. And sometimes there will be glitches when you share the files with others."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7140478)

VR

Verified Reviewer

Account Executive

> "I use Google Docs almost everyday to create and manage documents. Since we are are Google Suite house, Google Docs was the best tool to use for this and it has made my workload a lot lighter and efficient."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7080856)

Garima V.

Senior Manager - Corporate Training and Placement

> "Only thing I like least about Google Docs is how dependent it feels on stable internet connection - when the network is weak, the experience quickly become frustrating and limiting."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7089386)

BB

Bree B.

Ops Coordinator

> "The features like sharing, commenting, suggesting edits, and keeping track of changes really help everyone stay on the same page and avoid any mix-ups."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7130181)

LD

Luis D.

founder

> "Working on docs from google drive, you end up with 2 versions one for docs, and one for office - becomes hard to keep in sync and remember which is the actual latest current vsersion"

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7050746)

Vivekkumar J.

Deputy Manager

> "The real-time collaboration is unmatched. When my team is drafting detailed project reports or ecological restoration plans, being able to all jump into the same document and leave comments without version-control..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7119149)

Absana P.

Tier III Technician

> "Google Docs doesn't have the draw feature, other advance formatting and layout tools compared to other word processors."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7076898)

VR

Verified Reviewer

Compliance Manager

> "The integration of Gemini AI has become a standout feature specifically the tool that can pull context from my Gmail to draft a document from scratch."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7133190)

AR

Arthi R.

Software Engineer

> "Creating new Doc is way difficult because initially name confirmation for Doc is not done and making it difficult to understand the actual new Doc."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7133629)

SR

Shirly R.

Medicine

> "I also like the ability to share the document with those who are part of the organisation, which helps to limit access to the public and maintain confidentiality."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7063523)

RR

Rebecca R.

Production manager

> "While Google Docs is very convenient, one downside is that it sometimes has limited formatting features compared to more advanced word processing software."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7142209)

Enguerran M.

Fullstack web developper

> "The ability to work on a document together with three other users while observing live modifications without the need to handle version conflicts creates an exceptional advantage for users."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7141741)

MM

Maria M.

HR Manager

> "It can also lag with large files or heavy commenting, and offline access and compatibility can be inconsistent at times."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7094618)

MC

Mark C.

Product Manager

> "It's great for sharing with the correct privileges, integrates well onto mobile and you know with Google that it will be stored with multiple backups across their servers."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7162447)

Enguerran M.

Fullstack web developper

> "You need to activate the system before your internet connection drops because failure to do so will make your work on trains and planes extremely difficult."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7141741)

VR

Verified Reviewer

CoFounder

> "It is a reliable, user-friendly tool that works especially well for everyday writing, collaboration, and sharing documents quickly. While it may not be the best choice for highly detailed or heavily formatted..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7117466)

VR

Verified Reviewer

Software Engineer II

> "Sometimes it becomes uneasy to copy paste texts from other platforms as it deforms the structure and format of text."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7157020)

JB

Joseph B.

CTO

> "I can collaborate with other teammates and make edits and comments in real time. And Since it is cloud based I can access any file from my phone anytime anywhere."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7148562)

CM

Coral M.

Sales Associate

> "The phone app doesnt have many features to let you make edits in your document on your phone."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7145809)

NK

Nicole K.

Office Manager

> "I appreciate that the files sync automatically to my account, and shared accounts, and actively share with others so we can each see live adjustments and notes being made."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7146336)

TG

Tiffany G.

CEO

> "Although it has most features we need, sometimes we have to use the built-in search engine to locate the features we’re looking for which can be a little bothersome."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7116821)

VR

Verified Reviewer

CEO

> "The interface is clean, intuitive, and requires virtually zero training for new users. Despite minor limitations in high-end formatting and offline reliability, its seamless cloud syncing and ease of use make it an..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7153099)

Tracie B.

Executive Director

> "Google Docs can be difficult to manage and organize within the Docs app without guidance from instructional videos or tutorials."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7109809)

JR

Jennifer R.

Teacher

> "The autosave feature is also very helpful because it prevents lost work, and the integration with Google Classroom makes organizing assignments simple and efficient."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7156280)

LV

Lan V.

Founder

> "Our longer documents such as monthly fuel reports don't work with the mobile app as well."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7150983)

VR

Verified Reviewer

NA

> "Using it as a wedding planning template amongst bridal party is useful rather than constantly sending new updated files, Google Docs will update right away and you just open via the same link/file."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7158940)

RR

Rebecca R.

Production manager

> "Occasionally, formatting can shift when downloading files into other formats like Microsoft Word, which can be frustrating."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7142209)

VR

Verified Reviewer

Produce Videographer

> "Google docs, it is super help-full to share documents between people around my team, edit and have feedback in real time, without the need of pay office 360."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7087413)

AS

Arif S.

manager

> "lesser feature compare to MS word.it is attached with your google account. if account is hacked, you will lose your documents"

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7061491)

Emon Ahmed A.

Founder

> "One of the best features is real-time collaboration, which allows multiple users to work on the same document at the same time."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7118774)

VR

Verified Reviewer

CoFounder

> "Larger documents can also start to feel a little clunky, especially when there are a lot of images, comments, or formatting changes."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7117466)

AC

Andrea C.

Controller

> "I like Google Docs for the ability to merge all of my Google stuff together and have the ability to keep it all in one."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7118859)

SR

Shirly R.

Medicine

> "Importing media can be tricky, especially when it comes to formatting; it is more tedious as opposed to Google Slides or other note-taking tools."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7063523)

Heather S.

Owner

> "I love their new tab feature so I can keep track of things like my podcast outlines in one document but still be easily able to keep them separated."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7131663)

SP

Stephanie P.

American accent coach

> "As much as I like the overall functionality of the toggle headings once a document is finished, writing a doc with them is kind of annoying."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7132045)

DW

Devann W.

BCBA

> "Helpful tools embedded in the program allow for quick writing assistance such as spell check, grammar guidance, and other helpful hints."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7103998)

JPN

Jean-Pierre N.

Instructional Designer

> "While the pros outpass the disadvantages, I find that Google Docs has limited advanced formatting capabilities compared to microsoft document."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7067975)

VR

Verified Reviewer

Account Executive

> "I love the AI assistance in writing, which makes anyone write like a pro and I love that you can download any Google Doc as a pdf, Ms Word or any other format you want."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7080856)

Chahat S.

Content Writer

> "I forget to share the access and then my clients call me to give it and by chance I am not home, it becomes way too difficult to do it with a desktop's ease on phone."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7116980)

NHH

Nguyen H. H.

Deputy Service Manager

> "There are occasional times of syncing delays and some formatting issues, but the convenience of the collaboration and cloud storage outweigh the minor inconveniences. If you're looking for accessibility and..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7163566)

Vaishali R.

Graphic Designer

> "As a designer, it is frustrating because I cannot control kerning or precise image placement like in Adobe software."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7077411)

Rhonda R.

Curriculum Director

> "It's great at the autosaving and shared editing and viewing options, and it's an essential item for most collaboration projects with working documents."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7135379)

RR

Rebecca R.

Production manager

> "It also relies heavily on internet access, so if the connection is slow or unavailable, it can interrupt productivity."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7142209)

Emily J.

Owner

> "I can also access Google Docs anywhere with an internet connection, making things easier when I am not able to use my laptop at home and need to access something on the go."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7094227)

MG

Milagros G.

Content creator and Social Media Manager

> "I’ve also noticed occasional lag or formatting issues when I'm working with larger files, but is occasionally so is not something that affects me much."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7155858)

BB

Bree B.

Ops Coordinator

> "I've really found it handy for whipping up SOPs, meeting notes, and shared resources. Plus, since it's cloud-based, you can access your docs from just about anywhere, which is awesome for busy teams and volunteers!"

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7130181)

AD

Arnold D.

Senior agent

> "There can also be occasional lag or formatting issues when multiple user are editing a large document at the same time ."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7157684)

AP

Alissa P.

Operations MGR

> "It makes collaboration simple because multiple people can work in the same document at once, leave comments, and make updates without needing to email different versions back and forth."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7116347)

ER

Erica R.

Practice Manager

> "Custom styles can present a challenge at times, particularly with larger files where they can feel limiting."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7106168)

[View Reviews](https://www.capterra.com/p/160756/Google-Docs/reviews/)

## User interface

4.70 (153)

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

4.72 (29,001)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Access Expiration Management

150

Important

Activity Dashboard

120

Important

SmartDocs

18/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/143966/SmartDocs-for-Microsoft-Word/#features)

Google Docs

Top features

31/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/160756/Google-Docs/#features)

### Recognition

No recognitions have been awarded to SmartDocs

Google Docs is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Document ManagementSoftware (2026) 

Best Value Document ManagementSoftware (2022) 

### Deployment & support

SmartDocs

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Google Docs

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SmartDocs

-   By 36Software
-   Located in United States
-   Founded in 2009

Google Docs

-   By Google
-   Located in United States
-   Founded in

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