PracticeSuite vs Experity: Which is a better fit?

Another important feature that I admire about the product is the amazing support who are always available to assist you with any problems.

They have even threatened to cut our access to the software with-in 24 hours for non-payment when we were paid up 2 months ahead of time (errors with their own accounting).

Switching over to PracticeSuite has allowed me to bill my patients more efficiently and in turn made more money for my practice. My favorite feature by far is the outstanding support team.

This has to be the worst software on the market. Counter-intuitive, constant crashes, gliches, and errors.

PracticeSuite is a wonderful company. The system is easy to use and the customer service is great.

The software itself has some snags, especially if you ever make a mistake. For example, if you put in an amount applied to deductible by mistake, you can't delete or change that.

This product is visually appealing and the functionality is outstanding. It is easy to use and navigate.

We have had problems with the billing software changing the status of unbilled claims to billed claims, and even create claims out of thin air.

Good for Urgent Care needs. Very good analytical software that helps to track all the key performance indicators.

Each time there is an update we seem to run into error issues (example: RX printers do not work / fee schedules "lost"). After hours extended support availability.

I really like DocuTAP because it is so user friendly and efficient. It's nice when working with patients to be able to quickly and easily enter their information.

The only deficiency I can attest to is sometimes it can lag, but what computer doesn't at times.

I have been using DocuTap for 4 years now and love, love, love this software and company. Extremely innovative, friendly, and just NICE.

Sadly, transition and cost to migrate AGAIN after 18 months is difficult and discouraging.

I like the ease of use and the ability for web-based usage. The support team at PV is amazing.

The lack of value based metrics for quality reporting for Medicare and other models payers are attempting to move to. Along the same lines reporting was limited.