Experity vs Benchmark Solutions Practice Management: Which is a better fit?

Good for Urgent Care needs. Very good analytical software that helps to track all the key performance indicators.

Each time there is an update we seem to run into error issues (example: RX printers do not work / fee schedules "lost"). After hours extended support availability.

I really like DocuTAP because it is so user friendly and efficient. It's nice when working with patients to be able to quickly and easily enter their information.

The only deficiency I can attest to is sometimes it can lag, but what computer doesn't at times.

I have been using DocuTap for 4 years now and love, love, love this software and company. Extremely innovative, friendly, and just NICE.

Sadly, transition and cost to migrate AGAIN after 18 months is difficult and discouraging.

I like the ease of use and the ability for web-based usage. The support team at PV is amazing.

The lack of value based metrics for quality reporting for Medicare and other models payers are attempting to move to. Along the same lines reporting was limited.

The features I like best are the following. Reports are specific and clean- from an Accounts Receivable perspective- they are user friendly.

Satellite access is horrible. It goes in and out with storms.

Honestly, the support is key. Being able to talk with someone when I need help is amazing, especially because they resolve issues very quickly.

If the internet is slow, so is Benchmark. When the product is delayed, it is hard to do anything.

mohamed m

president

What I like best is that I rarely have any issues with the product. I feel like that speaks for itself.

It does not easily allow correction of errors. We have found it difficult to utilize the tabular report feature.

When you invest in these kind of products, it is so important to get quality and timely customer support and that is just what we have gotten.

Usually that is a big complaint of clients, from what I have heard.