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Aha! vs fabriq: Which is a better fit?

Updated on December 3rd, 2024
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Summary
Key features rated by users
Features selected based on 5,915 reviews from Knowledge Management users.
% Fit
Not enough reviews
Feature ratings
Knowledge Base Management
--
Content Management
--
Document Management
3.8
Alerts/Notifications
5.0
Access Controls/Permissions
4.2
% Fit
Missing features
Not enough reviews
Feature ratings
Knowledge Base Management
--
Content Management
--
Document Management
--
Alerts/Notifications
--
Access Controls/Permissions
NA
User satisfaction
4.7
User reviews547
Ease of use
4.4
Functionality
4.7
Value for money
4.6
Customer support
4.8
4.6
User reviews11
Ease of use
4.9
Functionality
4.2
Value for money
3.8
Customer support
4.7
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

Aha! helps companies build lovable software. More than 1 million product builders use our suite of tools which include Aha! Roadmaps, Aha! Ideas, Aha! Whiteboards, Aha! Knowledge, and Aha! Develop.

Manufacturing Aerospace Automotive Luxury Pharmaceuticals Food & Beverages Energy & Environment Logistics

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
video-008526d6-acd2-4dde-98a8-08da44f40610
Emily L
Director of Investor Relations
4.0

Emily: Hi, this is Emily. I'm a strategic growth manager and I give Aha! a four out of five. For more reviews like this, click below. Before we started using Aha! we were mostly using Jira, which worked really well for our engineering team, but in order to have more visibility across different parts of our company, we decided to implement Aha! so that more people could have access and have better visibility and tend to what was going on. We chose Aha! for a variety of different reasons. Number one, it had incredible functionality. It had really great customer support for whenever we had issues or questions on how to use certain features. It was a really, really good value for what we were paying for it. And it was fairly intuitive and easy to use. It was really easy to get started with Aha! It was fairly intuitive and I mostly went in and tried to set up different roadmaps and things before bringing on the rest of the team, but everyone was able to get up and running pretty quickly. I highly recommend anyone considering Aha! make the transition. Our team has been much more streamlined ever since we made the move. So, comes highly recommended.

How Capterra sources reviews
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User interface
144020 video thumbnail}
1 Video
207670 video thumbnail}
1 Video
144020
5 screenshots
207670
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Aha!

Top Features
31/36
  • Live Chat
  • Multi-Language
  • Social Media Integration
  • SSL Security
  • Widgets
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Calendar Management
  • Catalog Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Content Library
  • Content Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • Full Text Search
  • Knowledge Base Management
  • Reporting & Statistics
  • Self Service Portal
  • Single Sign On
  • Surveys & Feedback
  • Tagging
  • Text Editing
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Knowledge Management Software Features -

fabriq

3/36
Show Knowledge Management Software Features +
Aha!
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
fabriq
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Aha!
  • By Aha! Labs
  • Located in United States
  • Founded in 2014
fabriq
  • By Fabriq
  • Located in France
  • Founded in 2019
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