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Personal Trainer, Personal Trainers, Online Trainers, Remote Trainers, Studios, Gyms, Group Fitness
Not provided by vendor
Great value product with all the features you need to track and manage clients (group or personal training). Ease of use is very good and the software is very practical.
The only problem I find is that sometimes if I am booking from a different device the appointments do not syncronize and can leave me with double booking myself.
Overall I like this software and am happy with it. I tested every other major software company and this offered the most flexibility and the best price.
I would stress that this complaint is very minor, and has not impacted my user experience.
Easily the best feature is the customer service, but combined with a great product, I think this is the best gym management software.
Having to chat with them before you can get through on the phone is annoying especially when clients are waiting on you. Also, when I finally did get through to talk to someone.
There are many features I like about this app/program. Easy scheduling, easy to edit the input information, clear layout, and the integration with Ezidebit and Mailchimp is great too.
I am no longer able to use the website because I don't have enough clients to pay for the monthly fee. I've since found another website.
The quality and breadth of features is excellent. The design and capabilities are well-thought-out, making the solution intuitive and extremely useful for many critical needs.
It would cut down on the amount of refunds that we have to process for the sibling discounts as our teams are all formed at different times throughout the month of June.
We have been incredibly happy with PlayMetrics and have had an excellent experience, from the sales process through deployment.
Communication portal between parents and coaches and staff is a bit confusing at first. But once you figure out where to go all the features are there.
Working with the entire PlayMetrics staff has been a pleasure since day 1. They are knowledgeable, responsive and extremely supportive.
It renders a few features a little hard to use, but with some planning, you can work around this limitation fairly easily.
The ease at which players and families can be updated is great, it also helps with putting out training programs. It makes the whole process of organising a team more efficient.
No concerns related to Playmetrics though some times text in emails and notifications has formatting change from what was written to what was emailed.
PTminder
PlayMetrics
PTminder
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PlayMetrics
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