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Technical teams use Planio for agile project management, issue and bug tracking, customer help desk, collaborative file sharing, and repository hosting.
Fast moving teams of size 2 - 100
Excellent support desk help. SENSITIVE CONTENT] was able to understand my root challenges based on symptoms reported and as very effective in resolving that.
If there is a negative, it's that the company makes assumptions about its user base which in our case do not apply, especially in the area of external task status change notification.
It's been a great experience so far, everything is working smoothly, many tools are available, user interface is clean and very easy to use and customer support is very responsive.
Specifically, the system allows plain text email notifications, but these contain all the task data, which represent a serious potential leak of private information.
I worked with redmine before and on the first impression plan.io looks like a very stable and cosistent setup with nice features like backup, agile board, timesheets and integrated repository.
To avoid that, one can activate encrypted email notifications, but then every member of the system MUST have encrypted email setup in their email client.
Issue tracking is pretty good, wiki support is decent, reliability is impressive.
Louise Engel was the customer support person that I dealt with and she was very prompt and professional while handling this problem.
Reporting bugs is super easy with Bugasura. I love the fact that there is a Chrome reporter and Android reporter that makes my job faster and easy.
If you work alone on a project, there is no need for the "My Dashboard" area. When a Bug is created it automatically shows "open" and sometimes this is not real.
Analytics reports and chart option is given , support me to write an effective bugs and assign it , Bugasura is the best and powerful bug tracking tool It has lot of great features.
Not understand in 1st look , explore bugasura button gives worst experience. Video or navigation is required to explain the tools.
If Google is = Knowledge, Apple = Bench March for Quality, Then Bugasura is = Wisdom with quality, Just close the eyes and go for it is worth investing.
The software can be slow at times, especially when dealing with a high volume of bugs. Some team members have also reported difficulty with customization and the lack of integration with other tools.
Needless to mention that the App of Bugasura is very nice and enhances the ease of ensuring the efficiency and availability of entire system.
So that we could add things live "Version" as a field. Rather than the current set of data such as the OS and Browser (which are useless for us).
Planio
Bugasura
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