---
title: "Compare Zoom Workplace vs Zoom Events and Webinars 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Zoom Workplace and Zoom Events and Webinars based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/144037-157062/Zoom-Video-Conferencing-vs-Zoom-Video-Webinar"
page_type: "comparison"
language: "en"
---

# Zoom Workplace vs Zoom Events and Webinars Features and Cost Comparison

Last updated September 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoom WorkplaceZoom Events and Webinars2/4 selected

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[4.6 (6,053)](https://www.capterra.com/p/157062/Zoom-Video-Webinar/reviews/)

[## Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [14,682 reviews](#user-reviews)

Positive

14,052

Neutral

544

Negative

86

[## Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[4.6 (6,053)](https://www.capterra.com/p/157062/Zoom-Video-Webinar/reviews/)

Starting Price

$500.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [6,053 reviews](#user-reviews)

Positive

5,813

Neutral

217

Negative

23

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User rating

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## Summary

* * *

Key features rated by users

Features selected based on 5,574 reviews from webinar software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

Missing features

Feature ratings

Two-Way Audio & Video

4.7

Registration Management

NA

Video Conferencing

4.7

Meeting Management

4.6

Screen Sharing

4.7

66%Fit

Missing features

Feature ratings

Two-Way Audio & Video

NA

Registration Management

4.5

Video Conferencing

4.8

Meeting Management

NA

Screen Sharing

4.7

User satisfaction

User satisfaction

4.6

User reviews[14,682](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.4

User satisfaction

4.6

User reviews[6,053](https://www.capterra.com/p/157062/Zoom-Video-Webinar/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.3

Price starts from

Price starts from

$14.99Per User, Per Month

-   Free version
-   Free trial

Price starts from

$500Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Small teams, mid-market organizations, and large enterprises across all industries, including Education, Healthcare, Financial Services, Government, Manufacturing, Retail, Frontline, and Broadcast.

Best for

Not provided by vendor

## User reviews

Pros & cons

KK

Kanika K.

Technical Analyst

> "The ability to easily record meetings on the cloud or directly to the computer is extremely useful, and the transcript feature is superb for reviewing discussions and maintaining records."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133185)

Jakkie G.

Freelancer - using Zoom for Research and Interviews

> "Their non-generative, simple AI services like scheduling, automation, and transcribing are good, but the summaries, notes, and "AI companion" is an utter nuisance."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7157557)

KC

Kevin C.

Resourcing

> "The video and audio quality are consistently reliable, and features like AI meeting summaries, transcripts, screen sharing, breakout rooms, and recording save me a significant amount of time..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160497)

VS

Victoria S.

Customer Service officer

> "Feature Creep: Because Zoom has packed in so many new features—such as Mail, Calendar, and Notes—some users feel the interface has become slightly cluttered compared to its originally..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7183591)

Sourav M.

Research Assistance

> "The core video conferencing is flawless, and the deep integration of chat, whiteboard, and proactive AI scheduling cuts down significantly on administrative busywork. Despite minor bugs with..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7203700)

DN

David N.

IT Operations Manager

> "Setting up Zoom Rooms can be a little tricky, especially when trying to link a calendar to each room. And most recently, the ability to use SMS text with their virtual phone has gotten harder to..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132606)

CW

Clyde W.

System Administrator

> "I use Zoom Workplace daily to not only schedule/attend meetings but also using the AI Companion feature that automatically joins meeting alongside me and provide me with a summarization post..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160665)

EW

Emily W.

HR Manager

> "On the downside, some advanced features are limited to paid plans, and organizations requiring extensive project management or document collaboration may need to supplement Zoom with additional..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7172733)

CW

Clyde W.

System Administrator

> "It also provides the ability to integrate SSO which creates a seamless sign in for users while providing additional security for sign ins."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160665)

TW

Tabatha W.

Nursing Supervisor

> "The biggest downside was that some advanced features can be confusing to navigate, and the platform can use a lot of system resources during larger meetings or extended use."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7146733)

Mailen G.

WSB

> "In terms of productivity, Zoom Workplace helps streamline communication and reduces the need for in-person meetings, making it a valuable tool for remote work."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7153980)

Naya O.

Graduate Student

> "The bugs that we did encounter included the actual presentation tools, such as sharing the screen, which could become significantly lagged or the sharing of multimedia through the call present..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073181)

VS

Viktoriya S.

Manager

> "It made it easy to manage recordings and files for later use. If bandwidth allows, you can do calls in HD video, do screensharing and create breakout rooms."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116856)

Jennifer B.

Owner

> "It works, but it's nowhere near as smooth as the desktop experience. If I'm trying to manage a session on the go or quickly check something between meetings, I usually end up frustrated and just..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7155672)

BR

Brendan R.

Workshop Manager

> "It is the gold standard for video conferencing, and the quality is consistently high. While it’s evolving into more than just a meeting tool, I mostly rely on it for seamless video calls and..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7169979)

VS

Victoria S.

Customer Service officer

> "System Resource Heavy: The desktop client can consume significant battery life and processing power, which can lead to performance lags on older machines."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7183591)

YM

Yasmin M.

Accounting Assistant

> "The chat, file sharing, and scheduling tools are all connected, which helps keep everything organized in one place instead of switching between different apps."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132301)

VR

Verified Reviewer

Owner

> "Unfortunately I had to move on to latforms with more capabilities like editing and storage on the cloud, as well at 4K playback."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116508)

BR

Bradley R.

IT Director

> "Zoom made remote communication and collaboration much easier by providing a dependable platform for meetings, presentations, support sessions, and group discussions."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7151382)

Jonathan N.

Technology Director

> "We use Phone, Video Conferencing, Zoom Rooms and digital signage. As we dont use the chat, email or storage functions this makes it feel like we are paying for a lot of things we dont need."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7052020)

DE

Danielle E.

Owner

> "I have one Zoom link that I use for every session and I am able to implement additional security features as needed, which is very important as a therapist."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133126)

PP

Piyusha P.

Customer service operator

> "Occasionally, updates introduce minor bugs or compatibility issues, and customer support response times can vary depending on the subscription plan."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7194448)

ST

Shannon T.

Founder, Educator

> "I love the spotlight for feature for being able to make myself the “big screen” for my students or I can also spotlight them for their classmates to see!"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7171801)

IL

Ilaria L.

Assistant Reservation Manager

> "Sometimes I experienced some issue on logging in right before the video cal started and I had to insert my password again, loosing the first bit of the meeting."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7128410)

EW

Emily W.

HR Manager

> "Its scheduling integrations with popular calendar applications and productivity tools help streamline workflows and improve team communication."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7172733)

RV

Rakhi V.

QA Lead

> "Background noise suppression, while generally decent, occasionally cut out parts of speech in noisier environments which became distracting mid conversation"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7134540)

ET

Edward T.

Accountant

> "The ability to conduct multiple video call meetings, team collaboration, and clarity with all videos is why I personally enjoy Zoom Workplace."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7114827)

NB

Nafula B.

Contract virtual assistant

> "It takes up a lot of computer memory, and at times the occasional lag during large group calls can be annoying."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7169942)

RG

Rashad G.

Geomechanicist

> "The interface is familiar, and features such as screen sharing, meeting controls, and chat make it practical for necessary communication with colleagues."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7200061)

Sweety K.

Developer

> "The free plan has a meeting time limit for group sessions, which can be inconvenient during longer discussions."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7177839)

Joshua S.

Director of IT

> "It provides good value if your organization actively uses the meeting and collaboration features. If you only need basic video conferencing, though, the full platform can feel like more than you..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7186770)

MA

Mohammad A.

Senior Claims adjuster

> "Sometimes the application uses a lot of system resources, which can slow down performance on lower-end devices."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7137881)

JH

Jen H.

CEO

> "Zoom does really good job with all the things: the AI notetaker, the summary that it creates, being able to have the recordings of the audio and the video. And then there's all the different..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7094273)

NV

Nick V.

Safety Manager

> "We primarily use desktops and the problem is most don't come equipped with microphone equipment, so we have to pivot to dedicated laptops or phones"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7077715)

TO

Terrene O.

Legal Intake Specialist

> "Being able to utilize tools such as screensharing, Q&A, chat, etc helps everyone on the call collaborate with one another."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7118700)

LP

Lexus P.

Ceo

> "At this point there are some devices that I can't even use zoom on because it simply will not load or the audio feature won't work. Upon trying to fix this issue I attempted to reach out to..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7011624)

EJ

Enghien J.

Manager

> "For group meetings, training sessions, webinars, or collaboration among teams, features such as breakout rooms, support for large meetings, recording, and live streaming make Zoom Workplace a..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059060)

AA

Adrian A.

Human Resources Assistant and Payroll Manager

> "Sometimes it is very difficult to look at the special features or using emoticons, also that sometimes the links get an error."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7186139)

VW

Victoria W.

COTA

> "We were able to tune in for video calls and conferences without having to leave out house and you have the option to comment and message to engage in meetings without having to use your..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7046139)

AE

Antawn E.

Operations and Finance Coordinator

> "Some features were only available in the Zoom app or browser itself, but this made it difficult when the majority of our Zoom scheduling was done using an extension in Google Calendar."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7035611)

HC

Haley C.

ONLINE MARKETING

> "Works well for managing remote work, screen sharing, breakout rooms, and recording meetings make collaboration easier."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7142283)

LC

Leziel C.

Dgroup Leader

> "What I did not like with Zoom is the participants window disappears when I need to share my screen."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7174696)

AF

Ana F.

Project Assistant Intern

> "I use it regularly for classes, team meetings, and virtual events, and the video and audio quality are usually very consistent."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7121102)

VR

Verified Reviewer

Automation

> "The free plan has a 40-minute limit on group meetings which can be disruptive."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7137602)

EJ

Enghien J.

Manager

> "I like the unified communication and collaboration platform, Zoom Workplace, which combines video meetings, chat, whiteboards, and presence status all in one location."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059060)

RH

Rasel H.

Digital Marketing Specialist

> "Also, the 40-minute limit on the free version can be a bit disruptive for longer team discussions."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7169117)

Felix M.

LPC-S

> "I love Zoom Workplace as a private practice therapist, not only as a place to meet with my clients in a HIPAA-secure environment, but also for the many features that make my job easier."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7196049)

SP

Stephanie P.

American accent coach

> "The settings pages are also incredibly convoluted and are seemingly often reorganized, so it can be difficult to access what you need, especially when scheduling workshop calls in advance."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875)

VS

Victoria S.

Customer Service officer

> "Usable Whiteboard & Collaboration: Unlike some clunky alternatives, the interactive whiteboard and screen-sharing tools are highly functional directly during live calls."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7183591)

Zach P.

Marketing Coordinator

> "Originally I thought it was my internet service provider, but after validating the speeds I found it was just Zoom lagging especially during larger meetings. When it is a 1:1 meeting or smaller..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109391)

Jiahao H.

Deployment Strategist

> "The ability to join a call with a single link, and integrate starting Zoom meetings from Outlook, makes meetings start on time and reduces friction for both internal and external participants...."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073217)

SE

Sarah E.

Microbiologist

> "The issue on zoom is that it could make my phone hot and become hanging after streaming for some time."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133865)

SW

Staliseia W.

Certified Google Support Specialist

> "The video quality is consistently strong, and the integration with messaging and scheduling tools helps streamline our workflow. While there’s room for improvement in navigation between..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7027160)

LM

Leanna M.

MT-BC, NMT-F, CTD

> "I don't like that I can't set up multiple meetings simultaneously through my account at once on different devices."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7158317)

SP

Stephanie P.

American accent coach

> "Screen sharing, including with sound, is really easy, and I like that the Mac app allows for me to move the call window around over the top of whatever I'm sharing so I can organize my screen in..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "File sharing in chat is basic, not good for big files or long term storage."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7128715)

EH

Eric H.

Account Manager II

> "What I liked most about zoom was being able to integrate my meetings into my calendars, which helped me a lot with organizing."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7188465)

YM

Yasmin M.

Accounting Assistant

> "When there are a lot of participants or features turned on, the app can sometimes lag or feel a bit resource-heavy."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132301)

EA

Estrella A.

Software Engineer

> "Value for money is decent, chat and messaging are handy, bugs and issues are rare, while customer support and project management remain secondary for our workflow."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7194477)

PN

Prosper N.

Studying bible

> "It occasionally uses a lot of system resources which can slow some computers during zoom video calls, and it can most times feel a overwhelming with too many futures in one platform"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6870593)

NO

Naya O.

Research Assistant

> "Their customer support is prompt and thorough, and zoom allows me to have productive virtual office hours as a professor"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7162125)

RH

Ronisha H.

Claims Specialists

> "Just like with any electronic services, it has it kinks where sometimes connection wasn’t always great causing disruption the inability to connect all together for a period of time."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7071828)

FA

Fathi A.

Network Engineer

> "The clarity and responsiveness when sharing presentations or documents are excellent, which makes collaboration seamless even with large teams."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7184484)

MF

Muhammad F.

Supervisor IT

> "If there is a problem with customer support that is difficult to contact, or via chat, it is the person who is working, not the employee."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7165222)

EV

Edwin V.

DEV Manager

> "The interface is generally easy to navigate, performance has been stable, and video calls have remained clear even during longer meetings. Although there are occasional bugs and some premium..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7191365)

NC

Natalie C.

Admissions Coordinator

> "Unlike the simpler "Zoom" the dashboard is cluttered and it's a bit harder to navigate than before the upgrade."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7126984)

AS

Abby S.

Marketing Manager

> "I like Zoom Workplace and chose it because of its strong webinar functionality, which makes hosting and managing events very straightforward, and I use it often."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7152552)

Joel S.

Technology Support Technician

> "Occasional issues with app crashing during regular use, including sometimes requiring device reboot."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7124649)

BR

Bradley R.

IT Director

> "Scheduling and hosting meetings is straightforward, and the platform scales well from small team calls to large presentations and webinars."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7151382)

SM

Selena M.

Psychologist

> "The start-up of the application, however can sometimes take a long time, and the fact that it requires an application can be cumbersome for external meetings or those who are dialling in."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7098836)

Naya O.

Graduate Student

> "I like how easy it is to invite people to meetings through the integration of the outlook calendar invite creation that generates an email with all the details of the meeting, its link and..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073181)

BK

Bri K.

Consultant

> "I think the con of using Zoom Workplace is that some features available on the app aren't available on the browser."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7139724)

RH

Rasel H.

Digital Marketing Specialist

> "Features like screen sharing, virtual backgrounds, and meeting recording make team collaboration very smooth and efficient."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7169117)

Emily M.

Conference Center Manager

> "I don't like that I have to set my zoom phone hours every week being a varied hour schedule. "

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7120622)

TW

Tisha W.

Health Services Coordinator

> "What I like most about this tool is that it features built-in screen sharing and recording, which can be used directly when I am presenting."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104818)

Zach P.

Marketing Coordinator

> "In some instances I've found Zoom to be a bit laggy or choppy, even if you maintain a strong internet connection with stable upload and download speeds."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109391)

VR

Verified Reviewer

Sales Specialist

> "I use features like screen sharing and meeting recording help improve productivity and my workflow."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7159600)

Palash J.

Academic Specialist

> "Larger participants can not be added which causes issues as sometimes there are large numbers of participants especially in a workshop or other company-related events other than that there is..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6662597)

YM

Yasmin M.

Accounting Assistant

> "It also works well for both quick check-ins and longer meetings, making it flexible for different types of work or school collaboration."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132301)

VR

Verified Reviewer

Case Management

> "Sometimes it will lag during speaking or will lose connection in the middle of a meeting but never lasts long."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7122524)

RG

Rashad G.

Geomechanicist

> "The interface is familiar, and features such as screen sharing, meeting controls, and chat make it practical for necessary communication with colleagues."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7200061)

VS

Victoria S.

Customer Service officer

> "Feature Creep: Because Zoom has packed in so many new features—such as Mail, Calendar, and Notes—some users feel the interface has become slightly cluttered compared to its originally..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7183591)

VS

Victoria S.

Customer Service officer

> "Usable Whiteboard & Collaboration: Unlike some clunky alternatives, the interactive whiteboard and screen-sharing tools are highly functional directly during live calls."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7183591)

TW

Tabatha W.

Nursing Supervisor

> "The biggest downside was that some advanced features can be confusing to navigate, and the platform can use a lot of system resources during larger meetings or extended use."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7146733)

SW

Staliseia W.

Certified Google Support Specialist

> "The video quality is consistently strong, and the integration with messaging and scheduling tools helps streamline our workflow. While there’s room for improvement in navigation between..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7027160)

NC

Natalie C.

Admissions Coordinator

> "Unlike the simpler "Zoom" the dashboard is cluttered and it's a bit harder to navigate than before the upgrade."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7126984)

EV

Edwin V.

DEV Manager

> "The interface is generally easy to navigate, performance has been stable, and video calls have remained clear even during longer meetings. Although there are occasional bugs and some premium..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7191365)

LD

Laura D.

Client Success Specialist

> "When you are screen sharing on Zoom, the Zoom screen share menu bar is inconveniently placed at the top of the screen which can make it difficult to navigate the tabs at the top."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6763978)

Sourav M.

Research Assistance

> "The core video conferencing is flawless, and the deep integration of chat, whiteboard, and proactive AI scheduling cuts down significantly on administrative busywork. Despite minor bugs with..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7203700)

VR

Verified Reviewer

Advisor

> "Doesn't integrate as well Microsoft Teams, especially when trying to add scheduled meetings to calendar"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7076701)

CW

Clyde W.

System Administrator

> "It also provides the ability to integrate SSO which creates a seamless sign in for users while providing additional security for sign ins."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160665)

BD

Benjamin D.

ceo owner dentist

> "doesn't integrate well with all other software platforms."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6805905)

DE

Danielle E.

Owner

> "I have one Zoom link that I use for every session and I am able to implement additional security features as needed, which is very important as a therapist."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133126)

VR

Verified Reviewer

Policy Specialist

> "Lack of integration with some other applications and lack of AI features similar to what the competitors platform has"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6448078)

EW

Emily W.

HR Manager

> "Its scheduling integrations with popular calendar applications and productivity tools help streamline workflows and improve team communication."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7172733)

CA

Clemens A.

Business Development Manager

> "There's an integration with Google Calendar that I find unfortunate: it is placed in such a way that you intuitively click it instead of the "launch" button."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___3232803)

AS

Abby S.

Marketing Manager

> "This includes the interface, which is clean, modern, and intuitive, so it doesn’t take long to get familiar with, but also is a nice software to use."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7152552)

PW

Paisley W.

Instructional Designer

> "I feel like the initial home page isn't that helpful."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7031877)

JD

Justin D.

Senior Manager II., Talent Acquisition

> "The best attributes of Zoom Workplace is the simple and intuitive user interface, making it an option for the masses."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6777712)

Shivani S.

Graduate student

> "I have used other apps with the same functionalities but they are nowhere close to as user friendly as zoom is."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6198013)

RP

Rylie P.

Communications Coordinator

> "Zoom makes it easy to meet with people all over the world."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7139192)

Matt E.

Sr QA Analyst

> "The interface is easy to use but it doesn't thrill me to look at it or interact with it."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6359956)

Sweety K.

Developer

> "The interface is simple and easy to navigate, even for first-time users."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7177839)

SA

Sos A.

AX Specialist

> "As mentioned, the user interface may be hard to follow for newbies."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___4058924)

EA

Estrella A.

Software Engineer

> "Value for money is decent, chat and messaging are handy, bugs and issues are rare, while customer support and project management remain secondary for our workflow."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7194477)

PP

Piyusha P.

Customer service operator

> "Occasionally, updates introduce minor bugs or compatibility issues, and customer support response times can vary depending on the subscription plan."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7194448)

NO

Naya O.

Research Assistant

> "Their customer support is prompt and thorough, and zoom allows me to have productive virtual office hours as a professor"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7162125)

LP

Lexus P.

Ceo

> "At this point there are some devices that I can't even use zoom on because it simply will not load or the audio feature won't work. Upon trying to fix this issue I attempted to reach out to..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7011624)

FG

Fernando G.

Talent Acquisition

> "Zoom customer support is very responsive and helpful team that makes it easy to resolve issues quickly and keeps the experience smooth."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7204561)

MF

Muhammad F.

Supervisor IT

> "If there is a problem with customer support that is difficult to contact, or via chat, it is the person who is working, not the employee."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7165222)

PN

Prosper N.

Studying bible

> "I like how it brings everything into one platform-file sharing, chat and video calls, even the customer support is top notch."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6870593)

BK

Bri K.

Consultant

> "I also think that sometimes customer support takes too long to get back to you."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7139724)

[View Reviews](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

MK

Manpreet K.

Physiotherapist

> "In addition to work and education, I also participate in social work projects in my home country, India. Whenever our team needs to discuss..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___7174639)

AW

Angie W.

Founder

> "The first con is that, unlike Google Meet, their free platform only allows for \[up to\] 45 minutes, While Google Meet allows up to 60 minutes..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6636927)

MK

Manpreet K.

Physiotherapist

> "It helped me prepare for one of the most important exams of my career, helped me secure my current job, and continues to help me stay..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___7174639)

CS

Carrie S.

Owner, LCSW

> "Pop ups come at times that are inconvenient such as when I'm about to start a meeting with a client or begin a group or webinar."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___7130644)

JC

James C.

Customer Success Manager

> "We run our business on Zoom, and its suite of functions helps us manage the scheduling, invitation, tracking, and post-event follow-up that..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6765781)

SS

Subhobrata S.

Co Founder and Lead- Client Success

> "It's a bit expensive. If you have 100+ participants the cost goes up further. If you are hosting a paid event it's usually fine but it's too..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6825637)

VR

Verified Reviewer

Manager

> "Interactive features: Zoom offers various interactive tools, such as polls, Q&A sessions, and chat boxes, to engage attendees."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6591994)

AM

Alessandra M.

Associate Project Manager - Strategic Meetings and Events

> "If you want to live stream them on another platform, like Vimeo or Youtube, the quality of the image is poor."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6734339)

Victory A.

Sales Representative

> "It's host so many persons in a single meeting, its has beautiful features where you can choose to send a private message to just one person..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6676280)

TPO

Thet Paing O.

Senior System Engineer

> "Sometimes, I face with software issues like Echoes during a call, freeze during meetings and glitches."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6674058)

SS

Subhobrata S.

Co Founder and Lead- Client Success

> "Customisable registration, ticketing, in-event chat, live polling and Q&A makes it a very versatile application."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6825637)

VR

Verified Reviewer

Freelancer

> "Sometimes, the connection can be unstable depending on internet speed, which can disrupt the experience slightly."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6834403)

SH

Suhail H.

QA Member

> "Zoom Events and Webinars manage large groups really well, and I can host QA sessions for hundreds of team members with clear audio and video."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6772165)

Catherine C.

Computer Technology Teacher

> "One of the problems I encountered in Zoom is when I tried to use the application on MacBook."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6728477)

JL

Jenna L.

Administrative Assistant

> "It has elevated our company with features like screen sharing, live captions, and Q&A sessions enhancing the overall experience for everyone."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6575561)

VR

Verified Reviewer

Manager

> "Limited audience engagement: Without face-to-face interaction, attendees might feel disconnected or less engaged."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6591994)

MH

Mert H.

Ph.D student

> "Zoom is a reliable and user-friendly video conferencing platform that stands out for its HD video, clear audio, and seamless screen sharing."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6503631)

VR

Verified Reviewer

Account Executive

> "Small disruptions are expected when you have a tiny drop in connection."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6508841)

RF

Rana F.

Learning consultant

> "I had a very good experience with zoom while using it for a one-on-one meeting,for hosting a webinar or assisting to one and for interactive..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6560473)

JC

James C.

Customer Success Manager

> "Some of the management functionality in the admin portal is not intuitive."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6765781)

Carter E.

PR Expert

> "Zoom events and webinars is a great way to schedule and get your events and webinars out to a wide group of people from anywhere in the world"

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6556466)

OJ

Okeya J.

ITDS

> "Sometimes the links do not work in groups and need to be resent to the individual."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6786414)

TPO

Thet Paing O.

Senior System Engineer

> "Zoom Events and Webinars are well-known for being a reliable for hosting virtual events. While there are some issues, like technical..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6674058)

DR

Deche R.

distributor

> "What I least liked is that the free version has a very small meeting duration of 45 minutes"

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6594935)

NK

Nitin K.

Assistant

> "The zoom matric tool has the best option, and it help track Realtime engagements."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6680727)

AO

Arlene O.

cleaner

> "lagging at times , capacity might not work for very large groups"

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6505116)

CD

Cherubim D.

Systems and Network Engineer

> "Its scalable, feature-rich, and great for large virtual events. While pricing can be high, its reliability and seamless integration make it..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6674080)

SW

Stephanie W.

Kids Director

> "The connection is not always the best using Zoom for webinars."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6726310)

MH

Mert H.

Ph.D student

> "It’s especially popular for meetings, webinars, and online learning, making it accessible to both casual users and businesses."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6503631)

Ilich Rafael T.

Visiting Lecturer

> "One of Cons that I least like about Zoom is the optimization in slow connection users or area it creates a miscommunication between the..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6330526)

Palash J.

Academic Specialist

> "It has break out room feature as well to break the large audiences into smaller groups this feature I like the most"

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6680940)

SH

Suhail H.

QA Member

> "Getting set up for webinars is a bit of a tricky endeavor for me."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6772165)

VM

Viktoriia M.

Customer service

> "You can use Zoom for free, organize different webinars and invite multiple people."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6492128)

JP

Jude P.

IT Analyst

> "The pricing plan is a bit high for the premium feautures"

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6648331)

AW

Angie W.

Founder

> "Zoom allows me to record the webinars without the paid upgrade to the platform."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6636927)

AT

ANALIE T.

Police Officer

> "Complex setup by setting up events and managing different features can be complex and time-consuming, especially for users not familiar with..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6333169)

AB

Alex B.

Managing Director

> "It has so many tools that allow you to run professional webinars, unlike any we have experienced to-date."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6649180)

HL

Holly L.

Business Development Manager

> "I run into problems that zoom takes to long to load up."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6504594)

TM

Tiffany M.

Owner

> "Use it all the time for webinar / learning events for work."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___7037001)

GH

Gizelle H.

Freelancer

> "Sometimes there can be some glitches technically and the customer service can use some work, they need to show more empathy when dealing..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6178156)

MK

Manpreet K.

Physiotherapist

> "Overall, I find Zoom very easy to use, reliable, and accessible for education, professional meetings, and team collaboration."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___7174639)

MG

Madison G.

CEO

> "I do not like how sometimes Zoom events pick up noises from other areas or minuscule noises and project it to everyone else's devices."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6350568)

RN

Ranuva N.

...

> "It has many features like integration of other apps, multiple hosts,file & screen sharing, meeting recording, whiteboard etc which I like..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6334114)

Haimi T.

New Market Analyst

> "I don't like that there is no option to do the Zoom meeting through the web browser - the app has to be downloaded to be accessed."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6210111)

AT

ANALIE T.

Police Officer

> "What I liked most about Zoom Events and Webinars are their robust features for hosting large-scale virtual events and the seamless..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6333169)

JB

Jeffrey B.

Owner

> "Not every phone works or works good enough to use it"

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6599554)

VR

Verified Reviewer

Sr Sales Development

> "Zoom is a flawless meeting/webinar application and it used daily for internal and external meetings"

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6583016)

Haimi T.

New Market Analyst

> "It also updates without warning and I have been late many times due to the spontaneous and long updates (although the big changes are not..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6210111)

Mary O.

Creative director

> "It allows large number of participant, making it great for webinars."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6588876)

DC

Dianne C.

Marketing Supervisor

> "At least in a few sessions, we had some issues sharing documents"

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6508458)

SH

Susan H.

Director of Training

> "We have been using Zoom for many years now and we think it is a solid platform. When I have had to use their support, they have responded..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6734640)

GAF

Gee Ahn F.

buy and sell

> "Another thing is if i plug the headset they cant barely understand me so I have to unplug it to be able them to heared me clearly."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6347981)

PT

Pamela T.

Business Partner

> "I like Zoom because it allows me to connect with friends, family, and colleagues worldwide."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6511744)

AV

Annie V.

Executive Director

> "There is still a lot of upfront set up that has to take place before the webinar actually begins and some of the features feel hard to find..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___5092106)

TK

Taylor K.

Power Engineer

> "Zoom emails you a link prior to your event, allowing ease of access without stressing about connection."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6579198)

Pawan P.

Manager Admin and Facility

> "Internet connection: Zoom Video Webinar relies on a stable internet connection to function properly. If the connection is poor, the video..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___4451825)

GA

Gbenga A.

Freelance

> "Zoom helps me attend meetings, training, and online classes from home."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6799320)

NA

Nallumachu A.

manager

> "Sometimes there is unnecessary noise like echo at that time we need to find out manually and should mute them."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6044631)

HG

Helder G.

Owner

> "I can organize and put together online events to connect with my community."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6782660)

HA

Hemant A.

Data entry

> "Sometimes i face connectivity issues and glitches while i am in a important call ."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6411719)

VR

Verified Reviewer

Manager

> "Convenience and accessibility: Attendees can join from anywhere, at any time, using their devices."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6591994)

Pawan P.

Manager Admin and Facility

> "Security concerns: Zoom has faced criticism in the past for security vulnerabilities, such as the possibility of "zoombombing," where..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___4451825)

Shubham J.

Senior Analyst

> "The meeting platform has a support and great compatibility across devices and OS."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6660349)

TC

Thaveena C.

Cashier

> "What I don't like about the Zoom video Webinars is sometimes people talk on there to long."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6044758)

TPO

Thet Paing O.

Senior System Engineer

> "Zoom Events is suitable for not only small meeting but also large meeting events."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6674058)

Pawan P.

Manager Admin and Facility

> "Some of the potential drawbacks of using Zoom Video Webinar include:Cost: Depending on the plan you choose, Zoom Video Webinar can be..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___4451825)

DB

Duane B.

Manager

> "Our overall experience with Zoom Events as a paying yearly customer is satisfactory. When they boomed during the pandemic the challenges was..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6659459)

AM

Ayaz M.

Restaurant Consultant

> "Some time chat gets missed or a raised hand takes too long to be recognized"

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6445023)

EA

Elise A.

Patient Navigator

> "Zoom is a fantastic tool when using it to host events and webinars."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6570827)

ZAS

Zaheer Abbas S.

Manager

> "In summary it's terrible impetus for cash when you forge ahead from just the standard social events enrollment and the client care is a..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___4949911)

VR

Verified Reviewer

Account Executive

> "Another big advantage is that during screen sharing mode the full audience is visible."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6508841)

TI

Tanzeela I.

Teacher

> "Sometimes people get out of a meeting without any reason (maybe a software glitch)"

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6363615)

AB

Alex B.

Managing Director

> "We have used Livestorm in the past which was fine but Zoom is familiar for everyone using it and requires little to no training to get going."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6649180)

GF

Graziela F.

Dono

> "Most of the times files take a long time to open."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6203305)

NK

Nitin K.

Assistant

> "The hight quality streaming and the recent privacy control is admirable."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6680727)

JJ

Jillanie J.

Freelancer

> "What I really dislike is that even if it's free you can only use the live video for 30 minutes and yet with Google meet they offer 60..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___4299617)

TPO

Thet Paing O.

Senior System Engineer

> "This feature help me to understand different language in meeting."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6674058)

SE

Salim E.

Administrat

> "I find Zoom Video Webinars to be relatively expensive, especially if they require advanced features or need to host webinars with a large..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___4927844)

RS

RAJ S.

President

> "Offers very useful branding options like webinar wall papers, custom backgrounds and name tags."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6329005)

CL

Chantelle L.

Principal

> "The cost if you do not receive it free from your employer."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6035960)

VR

Verified Reviewer

Manager

> "Easy to use: Many users find Zoom Events and Webinars intuitive and user-friendly."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6591994)

JC

James C.

Customer Success Manager

> "Some of the management functionality in the admin portal is not intuitive."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6765781)

VR

Verified Reviewer

Freelancer

> "The program is easy to use, has a professional interface, and provides an excellent user experience."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6834403)

OP

Olena P.

Coordinator, Accounting

> "Not too crucial, but I would review and evaluate the features access buttons - some logo clarity and its visibility are reduced or confusing..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___3717680)

MC

Maria C.

Moderator

> "I like the quality and accessibility."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6555319)

RW

Richard W.

Teacher

> "I think that the bottom menu popping up can be in the way sometimes"

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___4449374)

JL

Jenna L.

Administrative Assistant

> "As someone with zero experience in event set up, its user-friendly interface makes it easy!"

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6575561)

VR

Verified Reviewer

Global Accreditation System Admin

> "Sometimes it's cumbersome to try to switch views or minimize because the tool bar gets in the way"

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___3482097)

CD

Cherubim D.

Systems and Network Engineer

> "Its scalable, feature-rich, and great for large virtual events. While pricing can be high, its reliability and seamless integration make it..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6674080)

TA

Traycie A.

Owner

> "I think this platform capitalized on the pandemic surge but failed to keep the single-user satisfied."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___3363568)

RN

Ranuva N.

...

> "It has many features like integration of other apps, multiple hosts,file & screen sharing, meeting recording, whiteboard etc which I like..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6334114)

RA

Rohmah A.

CEO

> "I don't like that it can't be integrated with many softwares."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___3457525)

AT

ANALIE T.

Police Officer

> "What I liked most about Zoom Events and Webinars are their robust features for hosting large-scale virtual events and the seamless..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6333169)

OO

OLADIPO O.

IT Administrator

> "The cost implications are high for more users and it also difficult to integrate with YouTube for live streaming"

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___2803616)

Catherine C.

Computer Technology Teacher

> "It also has some improvements and it integrates some AI which is a good thing."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6728477)

Dustin M.

Graduate Student

> "The chat feature seems primitive and I don't like how the general chat and private chat are integrated."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___2460194)

EM

Elza M.

Customer Service Specialist

> "We can go direct to the tools that we need and it makes my day-to-day very uncomplicated."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6531465)

IB

Irene B.

Digital Content Strategist

> "It’s not so user-friendly to an older demographic."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___4951340)

TW

Todd W.

Co-Owner

> "Pretty simple to use and setup"

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6710773)

Swarnabh S.

Civil Engineer

> "It does not offer much for its BASIC Users."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___3433887)

SMT

Soe Moe T.

System Engineer

> "It UIUX is very simple and easy to use for all user."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6778677)

EF

Ebony F.

Fellowship Program coordinator

> "I was a bit difficult to figure out some of the component at first."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___3596203)

SH

Susan H.

Director of Training

> "Super easy to set up and manage."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6734640)

LO

Lindsey O.

Broker/Account Manager/HR

> "It's not great, but most people use it, so it hard to move away from it."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___3742271)

HG

Helder G.

Owner

> "I can organize and put together online events to connect with my community."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6782660)

GH

Gizelle H.

Freelancer

> "Sometimes there can be some glitches technically and the customer service can use some work, they need to show more empathy when dealing..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___6178156)

MC

Maggie C.

IT Consultant

> "During the height of the pandemic in our area, this tool proved invaluable for the CMO to be able to disseminate information not only to the..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___3541375)

AA

Anilkumar A.

Manager

> "The customer service undiubtly appalling for month on months we have been trying to fix the same problems"

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___3877440)

KS

Kim S.

Outreach Coordinator

> "The Zoom interface allowed us to reach out not only to our local community, but statewide/nationwide to reach engage supporters from all..."

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___3812387)

VR

Verified Reviewer

Senior Operations Engineer

> "The customer support has some issues where we are not able to contact them during critical outages and issues"

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___3444650)

MM

Maged M.

Free lancer

> "Also its clean to pay and improve and a great customer service which could solution you and resolve all of your issues online"

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___3569165)

SH

Sammy H.

Managing Director

> "The lack of technical support (unless you use a high-end corporate subscription) is a pain point some time. "

[See full review](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#Capterra___3654606)

[View Reviews](https://www.capterra.com/p/157062/Zoom-Video-Webinar/reviews/)

## User interface

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

4.64 (14,682)

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

4.65 (6,053)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Zoom Workplace

Top features

30/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendee Reports
-   Audience Engagement
-   Autonomous Task Execution
-   Breakout Rooms
-   Calendar Management
-   Contact Management
-   Content Management
-   CRM
-   Cross-system Integration
-   Customizable Branding
-   Customizable Templates
-   Document Storage
-   Electronic Hand Raising
-   Email Reminders
-   Engagement Tracking
-   Event Management
-   Event Scheduling
-   File Sharing
-   Generative AI
-   Live Chat
-   Meeting Management
-   Mobile Access
-   Multi hosts
-   Multi-step Planning
-   Natural Language Interaction
-   On-Demand Webinars
-   Polls and Surveys
-   Polls/Voting
-   Presentation Streaming
-   Proactive Assistance
-   Q&A Management
-   Quizzes
-   Real-Time Data
-   Registration
-   Registration Management
-   Reporting/Analytics
-   Role-based access
-   Screen Sharing
-   Social Media Integration
-   Social Promotion
-   Surveys & Feedback
-   Third-Party Integrations
-   Two-Way Audio & Video
-   User Management
-   Video Call Recording
-   Video Conferencing

[See all features](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#features)

Zoom Events and Webinars

18/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendee Reports
-   Audience Engagement
-   Autonomous Task Execution
-   Breakout Rooms
-   Calendar Management
-   Contact Management
-   Content Management
-   CRM
-   Cross-system Integration
-   Customizable Branding
-   Customizable Templates
-   Document Storage
-   Electronic Hand Raising
-   Email Reminders
-   Engagement Tracking
-   Event Management
-   Event Scheduling
-   File Sharing
-   Generative AI
-   Live Chat
-   Meeting Management
-   Mobile Access
-   Multi hosts
-   Multi-step Planning
-   Natural Language Interaction
-   On-Demand Webinars
-   Polls and Surveys
-   Polls/Voting
-   Presentation Streaming
-   Proactive Assistance
-   Q&A Management
-   Quizzes
-   Real-Time Data
-   Registration
-   Registration Management
-   Reporting/Analytics
-   Role-based access
-   Screen Sharing
-   Social Media Integration
-   Social Promotion
-   Surveys & Feedback
-   Third-Party Integrations
-   Two-Way Audio & Video
-   User Management
-   Video Call Recording
-   Video Conferencing

[See all features](https://www.capterra.com/p/157062/Zoom-Video-Webinar/#features)

### Recognition

Zoom Workplace is recognized as a top-rated tool in 4 Capterra Shortlist reports

Zoom Events and Webinars is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Zoom Workplace

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zoom Events and Webinars

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoom Workplace

-   By Zoom
-   Located in United States
-   Founded in 2011

Zoom Events and Webinars

-   By Zoom
-   Located in United States
-   Founded in 2011

## Popular Comparisons

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$14.99/month

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4.5

Features

4.4

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/144037-168668/Zoom-Video-Conferencing-vs-Microsoft-Teams)

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[4.65 (6,053)](https://www.capterra.com/p/157062/Zoom-Video-Webinar/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$500/month

Price

$4/month

4.6

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4.4

4.6

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4.4

[View full comparison](https://www.capterra.com/compare/157062-168668/Zoom-Video-Webinar-vs-Microsoft-Teams)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$14.99/month

Price

$7/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-247901/Zoom-Video-Conferencing-vs-Google-Workspace)

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[4.65 (6,053)](https://www.capterra.com/p/157062/Zoom-Video-Webinar/reviews/)

vs

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/)

$500/month

Price

$25/month

4.6

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/157062-237272/Zoom-Video-Webinar-vs-Webex)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,174)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

$14.99/month

Price

$6/month

4.5

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-176572/Zoom-Video-Conferencing-vs-Google-Hangouts)

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[4.65 (6,053)](https://www.capterra.com/p/157062/Zoom-Video-Webinar/reviews/)

vs

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[4.48 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

$500/month

Price

Contact vendor for pricing

4.6

Features

4.3

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/26318-157062/Cvent-Event-Management-vs-Zoom-Video-Webinar)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/)

$14.99/month

Price

$8.75/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-144037/Slack-vs-Zoom-Video-Conferencing)

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[4.65 (6,053)](https://www.capterra.com/p/157062/Zoom-Video-Webinar/reviews/)

vs

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$500/month

Price

$7000one time

4.6

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144596-157062/Accelevents-vs-Zoom-Video-Webinar)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,531)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

$14.99/month

Price

$14/month

4.5

Features

4.4

4.6

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[View full comparison](https://www.capterra.com/compare/144037-163332/Zoom-Video-Conferencing-vs-GoToMeeting)

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[4.65 (6,053)](https://www.capterra.com/p/157062/Zoom-Video-Webinar/reviews/)

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$500/month

Price

Contact vendor for pricing

4.6

Features

4.9

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/157062-167140/Zoom-Video-Webinar-vs-BigMarker)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/)

$14.99/month

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$25/month

4.5

Features

4.3

4.6

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[View full comparison](https://www.capterra.com/compare/144037-237272/Zoom-Video-Conferencing-vs-Webex)

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[4.65 (6,053)](https://www.capterra.com/p/157062/Zoom-Video-Webinar/reviews/)

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