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Zoom Workplace vs ON24: Which is a better fit?

Updated on February 6th, 2025
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Summary
Key features rated by users
Features selected based on 5,050 reviews from Webinar users.
% Fit
Missing features
Feature ratings
Registration Management
NA
Two-Way Audio & Video
4.6
Video Conferencing
4.7
Screen Sharing
4.7
Presentation Streaming
4.5
% Fit
Missing features
Feature ratings
Registration Management
NA
Two-Way Audio & Video
NA
Video Conferencing
NA
Screen Sharing
NA
Presentation Streaming
NA
User satisfaction
4.6
User reviews14,179
Ease of use
4.6
Functionality
4.5
Value for money
4.5
Customer support
4.4
4.3
User reviews220
Ease of use
4.2
Functionality
4.3
Value for money
4.0
Customer support
4.3
Price starts from
/user
Monthly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen sharing, and more.

Small, medium and large businesses. ON24 is the only webinar platform built with marketers in mind.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-999443ee-7396-47ee-1e96-08dced758cf4
Jose L
Salesman - Engineer
5.0

Jose: My name is Jose. I'm an inside salesman for a top industrial distributor company for any sort of industrial parts, and I would rate Zoom Workplace five out of five. Besides Zoom Workplace, I don't think I've ever really used any other one. I've used FaceTime, Skype, but doesn't really compare to the capabilities Zoom Workplace has. The reason why we choose to stick with Zoom Workplace, it makes it really easy to do remote work. So just recently, we've implemented remote work and it just makes it really easy to communicate. You can mute people, you can type in the chat. Let's say you're on the go, you don't have to really be on the camera and you can even access it on your phone. So it just makes it really easy to communicate with the team and then just do remote work. I think it's really easy to get started with Zoom Workplace. You don't even really need an account to use it. It makes it easier to be able to log in and start meetings for next time, but if you want to make an account, you can make an account. You could start meetings. You could join meetings just based on a link. Pretty easy. Everything's there. You could just put help or it tells you whatever you need. And then it's just really easy. For anybody that's starting Zoom Workplace, I would recommend making an account with them just because it makes it easier for sometimes when you get sent a meeting and you don't have an account, you have to sign in again and again, or you have to join as a guest. And sometimes people don't know who you are, so they won't admit you into the meeting. If it just says, "Guest," nobody's going to admit somebody that says, "Guest," but if you put your name, make an account, then they know who you are and it makes it easier to access meetings. And then I would also recommend, basically, yeah, just make an account and then start meetings by yourself too. You can start meetings with friends. It doesn't really have to be for work, but with Zoom Workplace, it's great for work.

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video-92338b0d-82a8-449c-bdc1-08da0d294006
Lauren N
Events Coordinator
4.0

Lauren N.: My name is Lauren. I'm an events marketing manager. I would rate ON24 as a four, and for more reviews, click below. Previously, we had used GoTo Webinar in Zoom, and they just did not have enough features for us to really get the full customization out of our webinars and get our full stretch of engagement. We chose ON24 because of how much you could customize the platform, customize the emails that go out to our registrants and attendees, and really give a full scope of the action items that they can do while they're in the webinar, how much they can talk with our speakers, and how much that we feel like we can really share with our customer base. I will say getting started was slightly tricky learning everything on the platform, because it was not as user-friendly as it is now. The actual presenter side of the platform has changed a huge amount just in the last couple years with the release of their new elite studio. But once now you get going with all of that, it is all pretty straightforward and they have a great support chat system and support email system as well. I recommend, and I think they'll actually probably make you do this, set up with ON24 representative to walk you through the platform, give you a full demo, full scope, let them ask you what your initiatives are and what you're looking for in this platform so that way they can make sure they can fulfill that for you. But with all their new features and technology coming out, I have a feeling that it could work for nearly everybody, and then just make sure that it looks and feels how you want it to. But otherwise, I think that it's a good move.

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User interface
144037 video thumbnail}
1 Video
158766 video thumbnail}
1 Video
144037
5 screenshots
158766
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Zoom Workplace

Top Features
30/42
  • Breakout Rooms
  • Engagement Tracking
  • Multi hosts
  • On-Demand Webinars
  • Q&A Management
  • Quizzes
  • Real-Time Data
  • Registration Management
  • Reporting/Analytics
  • Social Media Integration
  • Social Promotion
  • Video Support
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Audience Engagement
  • Calendar Management
  • Contact Management
  • Content Management
  • CRM
  • Customizable Branding
  • Customizable Templates
  • Document Storage
  • Electronic Hand Raising
  • Email Reminders
  • Event Management
  • Event Scheduling
  • File Sharing
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Polls/Voting
  • Presentation Streaming
  • Screen Sharing
  • Surveys & Feedback
  • Third-Party Integrations
  • Two-Way Audio & Video
  • User Management
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • Whiteboard
See All features
Hide Webinar Software Features -

ON24

15/42
Show Webinar Software Features +
Zoom Workplace
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ON24
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoom Workplace
  • By Zoom Video Communications
  • Located in United States
  • Founded in 2011
ON24
  • By ON24
  • Located in United States
  • Founded in 1998
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